Great customer service! I appreciate the time the rep took to help me understand and make an informed decision about which products would best fit my needs. I also appreciate that they specify on thei... ãã£ãšèŠã
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Our order arrived in a timely manner and in great condition. customer service is on top of it. no issues.
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One of the best parts about shopping at Stellar is that you know their customer service is something you can rely on every single time. I asked for a quote from Elisa and she got it for me THE SAME DA... ãã£ãšèŠã
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This was our first time ordering from Stellar Scientific. We were super pleased with how fast we received the material. I was also beyond pleased with the Customer Service experience. After ordering,... ãã£ãšèŠã
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Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
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10715 Red Run Blvd, 21117, Owings Mills, ç±³åœ
- 4107652225
- leejay@stellarscientific.com
- stellarscientific.com
4.8
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1st time Customer-Excellent!
We found this company online, looking for a small Biohazard bin. They had a variety of items we could choose from. Setting up an account as a new user was very easy. Our item arrived fast with no issues. We recommend them highly, and will definitely order from them again!
2023幎12æ20æ¥
Stellar Scientific ããã®åç
Thank you SO MUCH Iyad for your business and for sharing so many details about what you liked when shopping with us!
We are a family-owned business that aims to deliver insanely great customer service from the moment you arrive on our website.
This wonderful review will be shared with the whole team and will put everyone in a very festive and holiday mood.
We appreciate your partnership and your kind words.
Thank you again!
Thank you so much for taking the timeâŠ
Thank you so much for taking the time to help me figure out and educate me on what would best fit my need.
2023幎12æ5æ¥
Stellar Scientific ããã®åç
We are so happy to receive this review and know our team make your buying experience easy and successful!
Thank you Kris for taking time from your day to share this feedback, and thank you for choosing Stellar Scientific!
Stellar Scientific ããã®åç
We are so delighted to hear this feedback Dawn!
Thank you very much for your business and for sharing your experience with us!
It's a pleasure taking care of you
Stellar Scientific ããã®åç
Thank you so much Janny for your business and for sharing this wonderful feedback with us!
We are so happy to hear you found the website easy to use, and our customer service top notch!
We appreciate your business!
Quick reply to an issue with a brokenâŠ
Quick reply to an issue with a broken part.
2023幎10æ31æ¥
Stellar Scientific ããã®åç
Thank you very much Cristi for trusting us with your business and giving us the opportunity to fix something that wasn't right.
We very much appreciate working with you as well!
Great Lab Supply Provider
Great customer service, prompt fulfillment and delivery, great experience
2023幎11æ1æ¥
Stellar Scientific ããã®åç
Thank you so much Jeff for your business and for sharing this meaningful review about your experience with us.
We share these reviews with the team on Slack and they boost everyone's day.
Thank you again for choosing Stellar Scientific.
Stellar Scientific ããã®åç
Thank you so much Brad for your business and for taking a moment to share your feedback with us.
We appreciate both very much!
Stellar Scientific ããã®åç
Three reviews in one day! We are feeling the love Caroline!
Thank you very much for taking so much time from your day to communicate with us
Stellar Scientific ããã®åç
We are so glad to have you as a partner Nisa and we appreciate your making time to share about your experience with us.
We love making happy scientists!
I used your website to order
I used your website to order. You had in stock what we needed. I placed an order and received it 2 days later.
2023幎10æ3æ¥
Stellar Scientific ããã®åç
Thank you so much Eileen for your business and for making time to let us know about your experience with our website.
It sounds like everything was smooth and efficient!
Let us know what we will need to do better to receive 5-stars the next time. We are always looking to improve.
Thank you for choosing Stellar Scientific!
The customer service was "stellar".
The customer service was "stellar". It shows that this company cares about delivering personalized and quality products to their customers.
2023幎9æ15æ¥
Stellar Scientific ããã®åç
Thank you so much Meredith for your trust and your business, and for taking time to share this wonderful review with us!
Reviews are posted on Slack so we can celebrate a job well done.
I believe Elisa is your Stellar Rep? She will be very excited to hear this feedback.
Thank you again for choosing Stellar Scientific
Very easy to order online
Very easy to order online. Quick response and order confirmation. On time delivery.
2023幎9æ12æ¥
Stellar Scientific ããã®åç
Thank you very much Martin for choosing Stellar Scientific to be your partner.
And thank you as well for making time to share your feedback with us.
We appreciate hearing what we are doing well.
Stellar Scientific ããã®åç
Thank you very much Rene for your business and for making time to share about your experience with us!
Great products and service
2023幎9æ11æ¥
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Stellar Scientific ããã®åç
Thank you so much Howard for your business and for taking time to share feedback about your experience with us!
We appreciate both very much!
Michelle was the most helpful
Michelle was the most helpful, professional person that I have had the privilege of working with in some time. She put our order in with the supplier and when it was listed as, on back order, she went out of her way to find a couple other options and sent them to me. She then reordered one of the new options, and then made sure we received this item by the following Tuesday, so we will be able to complete our work on time. She went above and beyond to satisfy our work needs. Thank You Michelle, you are the best.
2023幎9æ7æ¥
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Stellar Scientific ããã®åç
Miles - You seriously made Michelle's day.
What more can we say?
This review was shared on slack so everyone can congratulate Michelle.
Michelle brings her A-game every day and she sets the bar high for the whole customer service team.
She makes us very proud.
Thank you for your business and for taking time to make everyone feel so good
Lee J Lowenstein
Stellar Scientific ããã®åç
Thank you so much Ivana for your business and for taking a moment to share this feedback with us!
We love making happy scientists!
Wrong Ones
Although the order was on time, these boxes wer mis-labeled. I was not even the right color weigh boats. I always order white weigh boats but instead I got black ones.
2023幎8æ18æ¥
Stellar Scientific ããã®åç
Thank you so much Michael for your business and for reaching out to let us know there is an issue with your recent order.
Justin, your Stellar Rep, will be in touch shortly and I have notified our customer service team to look into this and get it correctly promptly.
Hang tight - This will be corrected asap.
REVISED 8/28/23 12:15PM
Hi again Michael!
I spoke with the team and learned this issue was taken care of last week right away and you should be receiving the correct product today
It seems the product had been mislabeled by our supplier partner.
Moving forward, we will double verify your orders before they ship
Thank you again for your business.
Chat Sales Rep followed up...earned sale!
Your chat sales rep was the only one of several companies to get back to me regarding my questions. Your emails regarding shipping of our order were timely and very helpful. Although the item was slightly more expensive than the competition, the excellent customer service was well worth it. Thank you!
2023幎8æ16æ¥
Stellar Scientific ããã®åç
This is a "blow us away" review Jackie! Thank you so much for sharing details about what made your experience with us Stellar.
This review will be shared on Slack so everyone can celebrate a job well done!
If you have any questions about your camera, come back and chat with us again (9-5 EST!)
Its our pleasure to serve you.
Shipped Quickly & Great Products
Shipment arrived quickly and was packaged well. Products are high quality and work great!
2023幎8æ16æ¥
Stellar Scientific ããã®åç
We very much appreciate your business and partnership Christina!
Thank you for supporting us and for taking time from your busy day to share this feedback!
I appreciated the knowledgeable adviceâŠ
I appreciated the knowledgeable advice of the sales rep that stopped by our lab.
2023幎7æ20æ¥
Stellar Scientific ããã®åç
Thank you very much for your business and for taking time to share this review! Justin is an outstanding sales rep and he loves sharing his knowledge with customers.
We will share your review on Slack so his teammates can congratulate him for a job well done.
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