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Stena Line Ireland レビュヌ 336

•
TrustScore 5段階評䟡の4

3.9

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5぀星のうち3の評䟡

food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

The sailing from Holyhead was an hour late. While boarding the foot passengers, the bus to the ship spent 45 minutes with a full load of passengers at the loading ramp waiting to be allowed on. Thankf... もっず芋る

5぀星のうち5の評䟡

Ive been using rosslare to Fishguard lately I understand ships need upgrades perfectly fine....thank you for my 50 percent discount on next crossing with should be around July...hope ship ready for ne... もっず芋る

䌁業が回答したした

䌁業情報

  1. フェリヌ サヌビス
  2. 枯湟操業䌚瀟
  3. 終点

Stena Line Ireland に぀いお

圓該䌁業による蚘述

At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.

Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.

    Ferries from Ireland
  • Dublin – Holyhead
  • Rosslare – Fishguard
  • Belfast – Liverpool
  • Belfast – Cairnryan

Plan your road trip to Europe

As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.

Good to know

We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).

Book your next trip

Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.


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3.9

ほが満足

TrustScore 5段階評䟡の4

336件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち5の評䟡

Lovely staff and all so helpful Stenna


Lovely staff and all so helpful Stenna plus is great but could do with changing the men

2026幎4月14日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your 5 star review. We’re delighted to hear you found our crew helpful and enjoyed the Stena Plus experience. We appreciate your comments regarding the menu, and your feedback has been shared with our team. We look forward to welcoming you back onboard again.

Regards
Dave
Stena Line

5぀星のうち5の評䟡

Excellent as always

Excellent as always. Staff on your stenaline belfast - liverpool ferry are exceptional. Always friendly, make conversation with children and adults. Food was fantastic and cleanliness of boat as always very good. A huge thank you to your receptionist on Saturday night's sailing back to Belfast who fitted us in to a cabin as we were exhausted. Thank you once again for a fab time

2026幎4月14日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for sharing your 5 star review. We’re delighted to hear you continue to have such positive experiences on our Belfast–Liverpool route and that our crew, food, and cleanliness stood out. A special thank you for mentioning our receptionist who helped arrange a cabin on your return sailing — we’re glad this made your journey more comfortable. We really appreciate your kind words and look forward to welcoming you onboard again.

Regards
Dave
Stena Line

5぀星のうち3の評䟡

There were too many young children


There were too many young children running about unsupervised which is very dangerous especially in a choppy crossing. I was bumped into by 2 children and nearly dropped boiling hot water for my tea over them and myself.

2026幎4月11日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for sharing your review.

We are very sorry to hear about this experience and understand your concerns, especially given the safety risks during a choppy crossing. This is not the environment we aim to provide, and situations involving hot drinks and crowded public spaces must be handled with care.

Your comments have been shared with our onboard management team, as ensuring passenger safety and comfort at all times is a priority for us. Thank you for bringing this to our attention and hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

5぀星のうち5の評䟡

Very smooth boarding and disembarking

Very smooth boarding and disembarking. Friendly helpful staff. Travelling by stena just felt so more relaxing.

2026幎4月11日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your 5 star review. We’re delighted to hear that boarding and disembarkation were smooth and that our crew were friendly and helpful. It’s great to know that travelling with Stena Line felt relaxing, as that’s exactly the experience we aim to provide. We look forward to welcoming you onboard again.

Regards
Dave
Stena Line

5぀星のうち5の評䟡

Very helpful staff who made the journey


Very helpful staff who made the journey very easy for someone using a wheelchair
and pet! Cabin was clean and perfect for the journey!!

2026幎4月13日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your 5 star review. We’re delighted to hear our staff were helpful in making your journey easy and comfortable while travelling with a wheelchair and your pet. It’s also great to know your cabin was clean and well suited for your trip. We really appreciate you sharing your experience and hope to welcome you onboard again.

Regards
Dave
Stena Line

5぀星のうち5の評䟡

It really works

It really works

2026幎4月13日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your 5 star review. We’re really pleased to hear everything worked well for you and we look forward to welcoming you back onboard.

Regards
Dave
Stena Line

5぀星のうち4の評䟡

Our seating was comfortable and staff


Our seating was comfortable and staff helpful

2026幎4月13日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your review. We’re pleased to hear you found the seating comfortable and our staff helpful during your journey. We hope to welcome you onboard again.

Regards
Dave
Stena Line

5぀星のうち3の評䟡

The service is so unreliable

The service is so unreliable from Rosslare I would not recommend booking. As a family we have always been loyal to Stena but with such crap boats from Rosslare to Fishguard the service is always being cancelled

2026幎4月13日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for taking the time to share your review.

We’re sorry to hear about the disruption you’ve experienced on our route and understand how disappointing repeated cancellations can be.

This is not the experience we want to deliver, and your comments have been noted and will be shared with our team.

We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

5぀星のうち2の評䟡

Upgraded to Stena Plus and was asked


Upgraded to Stena Plus and was asked three times during the journey for proof of payment. Very embarrassing the third time as I had to get annoyed with your staff to leave me alone. Travelled from Carinryan to Belfast on the 15.30 sailing on Friday 10th April

2026幎4月13日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for sharing your review. We’re sorry to hear you were repeatedly asked for proof of your upgrade during your journey. We understand how frustrating and uncomfortable this must have been and appreciate you bringing it to our attention.
This is not the experience we aim to provide, and your comments will be shared with our team.

If you wish to discuss this further please contact our customer services team via the contact form on our website at stenaline.ie/contactform

We hope to welcome you back onboard in the future for an improved experience.

Regards
Dave
Stena Line

5぀星のうち5の評䟡

Everything worked like clockwork.

2026幎4月10日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your 5 star review. We’re delighted to hear everything ran smoothly and worked like clockwork during your journey. Thank you for choosing to travel with us and we look forward to welcoming you back onboard.

Regards
Dave
Stena Line

5぀星のうち5の評䟡

The organisation of getting on and off


The organisation of getting on and off the ferry is very smooth and very unstressfull, not like other ferry companies we used.

2026幎4月13日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your 5 star review. We’re delighted to hear that boarding and disembarkation were smooth and stress‑free, and that this stood out positively. We really appreciate you sharing your experience and hope to welcome you onboard again soon.

Regards
Dave
Stena Line

5぀星のうち5の評䟡

Competent and attentive staff

Competent and attentive staff
Reasonable prices
Cabin v clean and comfortable

2026幎4月12日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your 5 star review. We’re delighted to hear that you found our staff competent and attentive, the pricing reasonable, and your cabin very clean and comfortable. We look forward to welcoming you onboard again soon.

Regards
Dave
Stena Line

5぀星のうち5の評䟡

They keep u up to Date on the time


They keep u up to Date on the time ferry is coming in to port and leaving port .confirming your booking and time to sail.service on board the ferry was excellent.well manerd and helpful.food was great and just enough to eat.100% all round

2026幎4月12日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for sharing your 5 star review. We’re delighted to hear that you were kept well informed throughout your journey and that the onboard service was excellent. It’s great to know our crew were well‑mannered and helpful, and that you enjoyed the food on board. We really appreciate your comments and your recommendation. We look forward to welcoming you onboard again soon.

Regards
Dave
Stena Line

5぀星のうち4の評䟡

Good staff and comfortable boat

Good staff and comfortable boat, but an hour late on leaving, with no obvious poor weather to blame gives only 4 out of 5 stars

2026幎4月12日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your review. We’re pleased to hear you found the boat comfortable and our staff good.

We’re sorry for the delay to your departure on this occasion and appreciate that, without clear external factors such as poor weather, this would have been disappointing.

We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

5぀星のうち4の評䟡

Brilliant journey

The speed of journey, quick embarkment on & off ferry, with easy access to lift. Good hot food on board with a variety of choices.
Staff lovely and friendly

2026幎4月9日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your review. We’re pleased to hear you enjoyed the fast crossing, quick and easy embarkation and disembarkation, and found the onboard food varied and enjoyable. It’s also lovely to know our staff made a positive impression with their friendly service. We hope to welcome you onboard again soon.

Regards
Dave
Stena Line

5぀星のうち4の評䟡

Easter Adventures. There was a replacement ferry operating


There was a replacement ferry operating on the Rosslare-Fishguard route. As we were travelling with Children we missed the larger kids play area on the usual ferry and the larger duty free shop. There was also no WiFi. But the staff were excellent, very helpful and friendly especially on the return journey when the ferry was full.
We always enjoy the trip over to England and the holiday starts the minute we get on board the ferry. While things were different especially the play area it didn’t diminish the excitement of our trip too much.

2026幎3月31日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for sharing your review. We understand that travelling on a replacement vessel can mean some facilities, such as the children’s play area, duty‑free shop and Wi‑Fi, are more limited, and we appreciate your understanding, especially when travelling with children.

We’re delighted to hear that our staff were excellent, friendly and helpful, particularly on a busy return sailing, and it’s great to know that the excitement of your trip wasn’t diminished. We really value your continued support and look forward to welcoming you and your family onboard again.

Regards
Dave
Stena Line

5぀星のうち4の評䟡

Great staff & regular sailings

Great staff & regular sailings

2026幎4月11日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your review. We’re delighted to hear you found our staff great and appreciated the regular sailings. We hope to welcome you onboard again soon.

Regards
Dave
Stena Line

5぀星のうち1の評䟡

Very uncomfortable boat

Very uncomfortable boat
You need to do better
Very disappointed

2026幎4月11日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for sharing your review.

We are very sorry to hear that you found your journey uncomfortable and left feeling disappointed. This is not the experience we aim to provide, and we appreciate you taking the time to share your feedback. Your comments have been shared with our team.

We hope to welcome you onboard in the future for a smoother experience.

Regards
Dave
Stena Line

5぀星のうち5の評䟡

An essential service with exceptional


An essential service with exceptional customer service.

2026幎4月11日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your 5 star review. We’re proud to provide an essential service and delighted to hear that you experienced exceptional customer service. Your support is greatly appreciated, and we look forward to welcoming you onboard again.

Regards
Dave
Stena Line

5぀星のうち5の評䟡

Stena line is a smooth well oiled


Stena line is a smooth well oiled operation and weather permitting rarely let's their customers down.
All of their employees are well trained and carry out their roles efficiently.

2026幎4月8日
Stena Line Ireland ロゎ

Stena Line Ireland からの回答

Good morning,

Thank you for your 5 star review. We’re delighted to hear that you find that it is a smooth and reliable operation, and that our crew consistently deliver efficient, professional service. Your comments are greatly appreciated, and we look forward to welcoming you onboard again.

Regards
Dave
Stena Line

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