Stepalign レビュー 6

Ordered shoes. 2 pairs
They arrived with one of them broken.
No quibble returns ?
Laughable.
Emailed to explain and support mailbox doesn't exist.
I've got flat feet.
I've never worn anything feeling less supportive than these. Ultra thin sole which feels every stone under foot causes agony. Absolutely no benefit and you can't send them.back if the email is non existent.
1 month in soles falling off and excessively worn.
Do NOT waste your money people.

Avoid like the plague.
They use many company names to sell the same shoddy footwear.
Ill-fitting, sizes are not accurate.
Uncomfortable and plastic not the descibed leather.
Give you the runaround when you complain, and have completely failed to refund my money.
I've reported them to Trading standards and my credit card company.
Shysters.

They don't even deserve 1 star!!!! Stay away from this company!!!! They con you into buying cheap rubbish say they do returns but once they get your money for get getting a refund out them. Asked PayPal to step in and help and they don't because this company fills them with rubbish. DO NOT buy from them shoes arrive in plastic bags and not boxes. Honestly it is cheap rubbish from China please fo not oder from them. They will ignore your emails requesting refund then they offer you other cheap rubbish shoes!!!! So they will never ever refund your money!! And PayPal will not help you to get a refund can't believe they allow this company to use PayPal. So please do not get conned into buying more than 2 pairs as they will try their hardest to get you buy more than 2!!! There is nothing good about their shoes nothing cheap cheap tack from China!!!

DO NOT BUY FROM THIS COMPANY.
Bought two pairs of what looked like quality trainers. The items that arrived were of extremely cheap materials, both packed in clear plastic bags, not boxes, and not as described in terms of colour, or description.
Customer Services comes across as very concerned, but ultimately, emails are few and far between, with days and days in between......very concerned and want to find a solution to my predicament?? More like stalling and ignoring tactics.....
Should not be selling this cheap and nasty Chinese tat.
Dreadful.

I have tried both email addresses and failure to receive. I am wanting help to track my order and get an update or status. I don’t know how else to get a hold of the company. I am not confident that I will receive my order.

Terrible experience, shoes are dreadful quality, you can buy better from Primark. There is NO support whatsoever and the one pair is split in the middle. We have attempted to get a refund immediately after delivery and the response was gushing with apologies and they are ‘looking into it’ that was weeks ago. We have been trying to contact them but are now being ignored. Don’t go anywhere near them.