Stephanie Macnab Estate Agents レビュー 

260
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

From the minute we made the phone call enquiring about the property we received a second to none service, friendly, professional and informative Kept us updated every step of the way, would use them... もっと見る

5つ星のうち5の評価

If you're looking for an estate agent look no further. I chose Stephanie Macnab Estate Agents because at my first apt when I was deciding who to put our house on the market with, Stephanie filled me w... もっと見る

5つ星のうち5の評価

I had an exceptional experience with Stephanie Macnab, their attention to detail is something that all agents could learn from. Would definitely use again! Thank you

5つ星のうち5の評価

We’ve worked with Stephanie McNabb twice in the past five years and couldn’t recommend her highly enough. Both sales went smoothly, and she supported us throughout with professionalism, clear communic... もっと見る

企業が回答しました

企業情報

  1. 不動産業
  2. 公認測量士

当該企業による記述

We started planning our business on the premise that we will be dealing with a wide range of clients, each with different aspirations, experience and needs. We needed to create a flexible agency capable of meeting those requirements, an agency that offered a professional yet friendly service, one that offered value for money in a transparent way, to help our clients to sell or let their properties. Having worked within local and regional estate agencies for many years, we have seen how estate agency can be done well and sadly, how it can be done poorly. Starting with a blank sheet of paper, we were able to take all that was good about traditional estate agency, leaving behind the bad stuff, and combine it with all that the latest technology has to offer, the speed, connectivity and efficiency. We have become the No.1 Estate Agent in our local area, regularly topping the charts across all of Rightmove's metrics. There is no doubt that some aspects estate agency are changing. You may have heard a lot of terms such as bespoke, boutique, hybrid or online agents. The fundamentals remain. An estate agent needs to match sellers with buyers, landlords with tenants, marketing the property in the most effective way possible. The way that happens is where the shake up has occurred. The rise of the online agents, according to some, rang the death knell for the traditional High Street agent. In truth that has not happened, and that is why, we took the decision to buck the trend and open up on the High Street. To offer our clients a private, professional and calm space to discuss matters affecting their largest asset or certainly one of their largest financial commitments. And while our plans move forward, we will be busy laying the foundations of our agency, with our online offering. We have created a clear fee structure, uncommon in this industry, so our clients know exactly what they are paying for and to cater for the differing needs of all of the clients out there. From our Essentials plus, which provides full support and services, all the way through to our Tailored package, which offers a bespoke option, catering for those properties or clients that demand more. One thing we haven’t forgotten, the most important part of any agency, it’s the personal attention and the people.


連絡先

4.9

優良

TrustScore 5段階評価の5

260件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(260)

過去12か月のレビュー数: 19

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5つ星のうち5の評価

Excellent Estate Agents

I have had some bad experiences with estate agents in the past but I can highly recommend Stephanie Macnab estate agents in Formby . They are professional , helpful and get the job done. They sold my house within a few days of being on the market , videos and photos also very professionally done.
I would like to say Debbie was fantastic , she phoned weekly with updates and she was very professional and her customer service was outstanding.
This estate agents do things differently to their competitors and it works well .
Definitely recommend Stephanie Macnab estate agents .

2022年5月5日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi, thank you for your kind words and for taking the time to write your wonderful review. We wish you all the best!

5つ星のうち5の評価

Highly recommended!

Highly recommended!
Friendly professional experienced staff, good communication and a great result.
A good experience

2022年5月5日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Lisa. Thank you so much for your wonderful review. Wishing you all the best!

5つ星のうち5の評価

More than happy with the experience

More than happy with the experience. Clear communication and very professional service.
Many Thanks

2022年4月26日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi, thank you for taking the time to write your wonderful review. We're very pleased to know you had a happy experience with us. All the best!

5つ星のうち5の評価

House Buyers Perspective

Most Estate Agents, look after their vendors (quite rightly so) and often don’t take the needs of the buyer into consideration.
This has not been my experience with the team at the Formby office at Stephanie MacNab. From my first contact with office, I have been impressed with the professionalism and courtesy shown by the staff. On viewing day the team member was well informed and preempted questions and answers with detail and knowledge. After my offer was accepted, I was contacted by a member of the sales team, and have been kept updated on progress.
As a purchaser my experience has been extremely positive.

2022年4月13日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Kathy, thank you for your kind words. It's wonderful to hear that you had a positive purchasing experience with us. Wishing you the very best for your new chapter!

5つ星のうち5の評価

I would like to thank all the staff at…

I would like to thank all the staff at Stephanie Macnab I would highly recommend to anyone. Highly professional and caring for the client. I have dealt with other estate agents and would only be interested in a quick sale not the right sales. That is where Stephanie and her team where different it was about the right sale and how it worked for my the client. Extra care and consideration was used at all times lovely run business. Thank you again from me and my mum.

2022年4月11日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Laura, thank you for your fantastic review. You were a pleasure, and we're so pleased that you had a positive experience with us. Wishing you and your mum all the best!

5つ星のうち5の評価

Exceptional service

Truly grateful for the service myself + my partner have received from Debbie. Debbie has been very understanding, empathic + honest whilst trying to secure our property + I would like to sincerely thank her for all the support she has given.

2022年4月6日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Amanda, thank you for taking the time to write your wonderful review. Wishing you all the best.

5つ星のうち5の評価

A pleasing experience

After a long search for a suitable property, everything went smoothly and ended well. The staff were all informed, clear, helpful and friendly. Thank you.

2022年4月3日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Sarah, thank you for your kind words. Have a wonderful day :)

5つ星のうち5の評価

Faultless service

Once again an excellent professional service from Stephanie Macnab and staff from valuation, photographs, viewings, communication and advice!
Well over asking price achieved all within two weeks
Many thanks again.

2022年3月31日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Paul, thank you so much for your wonderful review. It's been an absolute pleasure, all the best.

5つ星のうち5の評価

Fantastic experience

Fantastic experience, Steph & team so professional & true to their word, would highly recommend.

2022年3月22日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Susan, thank you so much for your wonderful review. We're so pleased you have had a positive experience with us. All the best!

5つ星のうち5の評価

Very impressed

I've been very impressed with the staff at Stephanie Macnab who have acted professionally and efficiently in dealing with a sale on my behalf which they negotiated within days of being instructed.

2022年3月14日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Graham, thank you for a wonderful review. It was a pleasure to help with your sale. Best wishes.

5つ星のうち5の評価

Excellent

Very happy with the service provided by Stephanie and her team. We were kept fully informed throughout the whole process and given in depth feedback from the viewings of our property. Everyone has been professional, courteous, supportive and very friendly and approachable. Highly recommend that you do business with this company.

2022年3月4日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi, thank you very much for your fantastic review. We're delighted you had a positive experience with us. All the best.

5つ星のうち5の評価

All round excellent service

Very efficient, great communication and all round excellent service. Would definitely recommend!

2022年3月3日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Claire, thank you so much for taking the time to write a wonderful review.

5つ星のうち5の評価

Amazing Experience. Highly recommend.

I have had a fantastic experience with Stephanie Macnab Estate Agents. I am Purchasing my first house from overseas and this has been very difficult with additional challenges, but Carol Gamble has been fantastic and accommodating. Absolutely incredible. Through a very stressful situation, Carol literally had me laughing out loud on the phone. We have never met in person but i feel like already know her well. I highly recommend working with the Stephanie Macnab team and i can see why this company is so highly recommended and respected in my home town of Formby.

2022年3月3日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Daniel,

Thank you for your wonderful review. We're so pleased that you had a positive experience.

Stay in touch... All the best!

5つ星のうち5の評価

The whole team are a credit to Stephanie

The whole team at Stephane Macnab Estate Agents are a real credit to her! They are professional, courteous and strive for the best for their clients at all times. Their communication was fantastic, keeping us updated at every point throughout the process. The staff are knowledgeable and sensitive to the clients needs. Having them conduct the viewings was an integral part of the process for us. I would highly recommend them to anyone who wants a seamless sale/purchase as they made the whole experience less stressful. A special mention to Sam for all her hard work - thank you x

2022年2月18日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Helene, thank you so much for your wonderful review. You were an absolute pleasure to deal with. All the best.

5つ星のうち5の評価

One of the best Estate Agents around

I've dealt with many estate agents over the years and can honestly say Stephanie Macnab Estate Agents are one of the best around. My experience with them is as a residential home buyer and prospective buy-to-let buyer. They are very good at what they do and the whole team all work together fantastically. It is easy to get in touch with them and if you need to speak to a particular member of staff and they are not available at that moment, they always call you back. The online property adverts are expertly put together. I can always tell that I'm looking at a Stephanie Macnab advert by the top-quality writing and professional photography. It's very easy to book an appointment and when an agent shows you around a property, they know their stuff and can answer questions (whereas some other competitors haven't got a clue). The best part of Stephanie Macnab is they are fantastic at keeping buyers and prospective buyers regularly updated. When we bought our new home through them in December 2021, it was a long drawn-out 8-month saga that had many delays due to problems further down the chain, but Stephanie Macnab did brilliantly to push everyone that they could (almost daily near to the end) and update me promptly. Without their help and persistence, the deal could have fallen through so my wife and I will be forever grateful to them because without their best efforts, we would not be living in our dream home right now. Thank you Stephanie Macnab Estate Agents!

2022年2月6日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Good morning Andrew,

Thank you for the wonderful review.

We work hard as a team, each playing a different role to offer a complete service, and it is always nice for it to be noticed and acknowledged.

Your helpfulness and professionalism certainly helped, and Carol always found your email updates informative and friendly.

We hope you and your growing family enjoy all the village has to offer.

Stay in touch.

Best wishes

Steph

5つ星のうち5の評価

Fantastic!

Stephanie Macnab estate agents were fantastic at helping us to find a property to purchase. All the communication was clear, timely and utmost professional. After dealing with other estate agents who left us feeling confused or brushed off, it was a relief to feel that everything was being taken care of properly. Could not recommend more!

2022年1月29日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Daisy. Thank you so much for your review, and we're so glad that we could help you find a property, wishing you all the best!

5つ星のうち5の評価

Really helpful team

Really helpful team, prompt replies, great advice. Would recommend!

2022年1月25日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Thank you Amy for your lovely review!

5つ星のうち5の評価

Outstanding Customer Service

Outstanding Customer Service

From putting the house on the market to a sale agreed in less than 6 days !

All the viewings were block booked and carried out on the same day which makes the whole process a lot easier.

All the team at Stephanie Macnab are very professional and keep you updated every step of the way with feedback and offers from every viewer.

Debbie handled everything and worked really hard to tie everything together with outstanding customer service.

If you are looking to sell your property Stephanie Macnab Estate Agents are the agents to use if I could give 10 stars I would.

Thank you Steph, Debbie and all the team.

2022年1月14日
自発的なレビュー
Stephanie Macnab Estate Agents ロゴ

Stephanie Macnab Estate Agents からの回答

Hi Steve, thank you so much for your review, and we're so thrilled you had a sale agreed in less than 6 days. You have been an absolute pleasure to deal with.

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