Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... もっと見る
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We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... もっと見る
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Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... もっと見る
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We were interested in a new sofa for our house and saw a corner set that really appealed to us. Catherine couldn't have been more helpful with her service and we ended up buying it. Thanks Cather... もっと見る
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企業情報
当該企業による記述
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
連絡先
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, 英国
- 01224 704250
4.8
優良
772件のレビュー
顧客にレビューを依頼しています
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ネガティブなレビューの 100％に回答しています
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Sterling Home - Aberdeen からの回答
Hi Mrs Taylor,
Thank you for your feedback.
We're delighted to hear that you found our team helpful and that your delivery arrived on time. We really appreciate your comments and hope to welcome you back to Sterling Home again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Staff were helpful
Staff were helpful. Delivery was good.
Had a small problem with our purchase but this was dealt with and resolved quickly including a follow up email to ensure we were happy with our purchase.
2026年6月25日
Sterling Home - Aberdeen からの回答
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you found our staff helpful and that your delivery went smoothly.
While we're sorry there was a small issue with your purchase, we're pleased that our team was able to resolve it quickly and that the follow-up communication gave you confidence in our service. Customer satisfaction is very important to us, so it's wonderful to know you were happy with the outcome.
Thank you again for your feedback and for choosing us. We look forward to serving you again in the future.
Kind Regards
The Sterling Home Team
Sterling Home - Aberdeen からの回答
Hi Muriel,
Thank you for your feedback.
We're delighted to hear that you had a positive experience and appreciated our no-pressure approach. It's great to know Matt was helpful and allowed you the time to make the right decision for you.
We hope you enjoy your purchase and look forward to welcoming you back to Sterling Home Aberdeen in the future.
Kind Regards
The Sterling Home Team
Knowledgeable staff who were helpful
Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to the same salesperson (Matthew) each time and this was helpful and made the transaction flow smoothly. We were able to discuss delivery dates that suited us. Overall it was an easy and pleasant transaction.
2026年7月29日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Debbie,
Thank you for taking the time to leave such wonderful feedback.
We're delighted to hear that Matthew provided knowledgeable, friendly service throughout your visits and helped make choosing the right sofa an easy and enjoyable experience. Being able to work with the same salesperson and arrange a delivery date that suited your needs is exactly the level of service we strive to provide.
We'll be sure to pass your kind comments on to Matthew and the team. Thank you for choosing Sterling Home Aberdeen, and we hope you enjoy your new sofa for many years to come.
Kind Regards
The Sterling Home Team
Impressive service
Both the manager and the sales rep Scott Jarvie were attentive, efficient and highly professional in assisting us with purchasing all furnishings for a new 2 bedroom home. I was particularly impressed with Scott’s knowledge and the accuracy with which he captured a complex order first time.
2026年7月28日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Dominic,
Thank you for taking the time to share your experience.
We're delighted to hear that both our manager and Scott provided such attentive, efficient, and professional service while helping you furnish your new home.
It's especially pleasing to know that Scott's product knowledge and attention to detail ensured your complex order was captured accurately first time.
Your kind comments mean a great deal to us, and we'll be sure to pass your feedback on to Scott and the team. We hope you enjoy your new furnishings and wish you all the best in your new home.
Kind regards,
The Sterling Home Team
Attentive....
Attentive..... Laura very helpful & manager good customer service....
2026年7月27日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Mrs Patterson,
Thank you for your feedback.
We're delighted to hear that you received attentive service and that Laura was so helpful during your visit. It's also wonderful to know that our manager provided such good customer service.
We really appreciate your kind comments and will be sure to share them with Laura and the team. We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
We did wait a while to be served
We did wait a while to be served, but the service was great and staff were friendly and professional.
Very please with the quality and price of our purchase.
2026年7月13日
Sterling Home - Aberdeen からの回答
Hi Mrs Salter,
Thank you for taking the time to leave us your feedback.
We're delighted to hear that you were pleased with the quality and value of your purchase, and that our team provided friendly, professional service.
We do apologise for the wait you experienced before being served, and we appreciate your patience. Your comments are greatly valued, and we hope to welcome you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Assistants very helpful
Assistants very helpful.
My delivery was much quicker than told so lovely surprise.
2026年7月12日
Sterling Home - Aberdeen からの回答
Hi Jacqueline,
Thank you for your kind feedback.
We're delighted to hear that you found our team so helpful and that your delivery arrived sooner than expected – what a great surprise!
We really appreciate you taking the time to share your experience and hope you're enjoying your purchase.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
New Sofa Purchase
Was very easy to make the purchase of new sofas and all the paperwork completed quickly!
2026年7月26日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Claire,
Thank you for your fantastic feedback.
We're delighted to hear that purchasing your new sofas was an easy and enjoyable experience, and that everything was completed quickly and efficiently.
We appreciate you taking the time to share your comments and will pass them on to the team.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Delivery time that was promised was not…
Delivery time that was promised was not met, email sales person about it and got no response
2026年7月9日
Sterling Home - Aberdeen からの回答
Hi Gordon
Thank you for your feedback.
We're sorry to hear that your delivery did not arrive within the promised timeframe and that you did not receive a response to your email.
We understand how frustrating this must have been, providing clear, responsive communication and keeping our customers informed is very important to us, and we regret that we fell short on this occasion.
We appreciate you bringing this to our attention and your comments will be shared with the management team in our Aberdeen store.
Thank you for your patience and support, it really is appreciated.
Kind Regards
The Sterling Home Team
Helpful and friendly
Catherine was very helpful and knowledgeable. Professional and friendly service.
2026年7月19日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Dawn,
Thank you for your lovely feedback.
We're delighted to hear that Catherine provided such helpful, knowledgeable, and friendly service.
We pride ourselves on delivering a professional experience for our customers, and it's great to know Catherine made such a positive impression.
We'll be sure to pass your kind comments on to her. Thank you for choosing Sterling Home Aberdeen, and we hope to see you again soon. 😊
Kind Regards
The Sterling Home Team
Went into store to buy a sofa and was…
Went into store to buy a sofa and was greeted my Catherine who was the perfect sales assistant. She didn't pressure me into any decision and I felt like she genuinely wanted to help. I had a great experience and would definitely recommend.
2026年7月17日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Grant,
Thank you for your great feedback.
We're delighted to hear that Catherine provided such a positive experience during your visit. It's great to know that her friendly, helpful approach and genuine desire to assist made choosing your new sofa an enjoyable and pressure-free experience.
We'll be sure to pass your kind comments on to Catherine, who will be thrilled to receive this recognition. Thank you for your recommendation, and we look forward to welcoming you back to Sterling Home in the future.
Kind Regards
The Sterling Home Team
100% recommendation
100% recommendation, especially Jonas, who served us. Described to us the offer, matched the ideal mattress, and showed great bed options, even though we specified the budget. Everything went smoothly with a nice and friendly atmosphere 👍
2026年7月19日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Piotr,
Thank you for taking the time to leave such wonderful feedback.
We're delighted to hear that Jonas provided such excellent service, helping you find the perfect mattress and bed options within your budget while clearly explaining the available offers. It's great to know that everything went smoothly and that you enjoyed the friendly, welcoming atmosphere during your visit.
We'll be sure to pass on your kind comments to Jonas. Thank you for your recommendation, and we hope you enjoy your new bed ! 😊
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Brilliant experience
Steve looked after us during our visit, he was very knowledgeable and helpful in answering all our questions.
2026年7月19日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Andra,
Thank you for your lovely feedback.
We're delighted to hear that Steve looked after you so well during your visit. We'll be sure to pass on your kind comments to him – I'm sure he'll be delighted to know his knowledge and helpful service made such a positive impression. We hope to welcome you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Sterling Home - Aberdeen からの回答
Hi Mark
Thank you for your kind words!
We're delighted to hear that Steve made the process straightforward and simple for you. I'll be sure to pass along your feedback to him. We really appreciate your support and are pleased we could provide a perfect experience.
Kind Regards
The Sterling Home Team
The best experience finding our new…
The best experience finding our new dining table
Staff at Sterling are always so friendly, helpful and knowledgeable
It made finding what we needed that much easier
Thank you
2026年6月12日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Claire
Thank you so much for your wonderful review.
We're delighted to hear that you had such a positive experience finding your new dining table with us. Our team takes great pride in providing friendly, helpful, and knowledgeable service, so it's fantastic to know they made the process easier for you.
We truly appreciate your kind words and your custom. We hope you enjoy your new dining table for many years to come, and we look forward to welcoming you back to Sterling again soon.
Kind Regards
The Sterling Home Team
Steve and Donald have made this…
Steve and Donald have made this experience great didn’t rush us or try and sell us something we didn’t need. Would highly recommend both of them if you are buying furniture. The main reason we came back to buy sofa was because of these 2 gentleman.
2026年7月2日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Claire
Thank you for your fantastic review!
We're delighted to hear that Steve and Donald made such a positive impression during your visit. Providing helpful, honest advice without any pressure is exactly the experience we strive to offer, and it's wonderful to know that their service was a key reason you returned to purchase your sofa.
We'll be sure to pass on your kind words to both Steve and Donald—they'll be thrilled to receive your recognition.
Thank you for choosing us and for your recommendation. We hope you enjoy your new sofa for many years to come!
Kind Regards
The Sterling Home Team
Thanks Matt
Great customer service and knowledge from Matt in the Aberdeen store. Delighted with our two new sofas.
2026年6月30日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Derek
Thank you so much for your lovely review!
We’re delighted to hear that Matt provided great customer service and product knowledge during your visit to our Aberdeen store. It’s wonderful to know you’re so pleased with your new sofas, enjoy them!
We really appreciate your recommendation and look forward to welcoming you again in the future.
Kind Regards
The Sterling Home Team
Steve was great
Steve was great, only in the shop for 5 mins found a sofa after a 2 year search.
2026年6月28日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Josh
Thank you so much for your wonderful feedback! We're delighted to hear that Steve was able to help you find the perfect sofa so quickly after such a long search. We'll be sure to pass on your kind words to him. Enjoy your new sofa!
Kind Regards
The Sterling Home Team
Going to Sterling Store to buy a new Chair.
On arriving at the store and we went to the payment desk to ask for assistance as my Brother has got special needs.
The person there went on the tannoy and called for a sales assistant who appeared within a very short time she was called Catherine and looked after us throughout the process explaining things all the way.
2026年6月19日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Roy,
Thank you for your lovely feedback.
We’re so pleased to hear that Catherine was able to assist you so quickly and provided clear, attentive support throughout your visit. It’s especially important to us that every customer feels comfortable and well looked after, and we’re glad Catherine made your experience a positive one.
We will be sure to pass on your kind comments to Catherine and thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
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