I was looking for a new accent chair, and Matt Munro was incredibly friendly, helpful and patient while we discussed the various options for finishes and fabrics. Never mind the chair, though… we t... もっと見る
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Excellent customer service from Catherine who was polite and attentive. She was able to answer the majority of my queries but sought assistance from her manager who kindly assisted. No complaints a... もっと見る
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Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... もっと見る
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We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... もっと見る
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企業情報
当該企業による記述
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
連絡先
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, 英国
- 01224 704250
4.8
優良
774件のレビュー
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New flooring
Great sales and measuring service kirsty very helpful in the shop no rushing us and had samples sent out to us. Bridge of Don store.
Unfortunately their installation people are letting the service down, or 3 to 4 week wait us now going to be 3 months. Had we known this we may not have made these purchases, we may have looked at service elsewhere.
2026年3月14日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Mhairi
Thank you for taking the time to leave your feedback.
We’re really pleased to hear about your positive experience with Kirsty at our Bridge of Don store, and we’ll be sure to pass on your kind comments to her.
That said, we’re very sorry to hear about the delays you’ve experienced with the installation. We fully understand how frustrating it is when expectations around timescales aren’t met, and we sincerely apologise that the original 3–4 week estimate has extended to this length of time. This is certainly not the level of service we aim to provide.
If you’re happy to do so, please contact our installation team directly with your order details and they will help you with a more detailed response.
Thank you again for your feedback, it’s invaluable in helping us improve our service.
Kind Regards
The Sterling Home Team
Good customer service service kind…
Good customer service service kind friendly staff , nothing was too much trouble
2026年3月26日
Sterling Home - Aberdeen からの回答
Good morning Lorraine,
Thank you for your kind feedback.
We’re delighted to hear that you found our team friendly and helpful. Providing great customer service is very important to us and we will pass your kind comments onto Jason and his team.
Thank you for choosing Sterling home Aberdeen.
Kind Regards
The Sterling Home Team
Donald is very friendly and hilarious…
Donald is very friendly and hilarious and he is top G
2026年4月9日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Leigh,
Thank you very much for the feedback.
We are happy to hear that Donald's friendly approach and sense of humour come across positively, we will be sure to pass on your kind comments.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Great service and smooth sale instore…
Great service and smooth sale instore at Aberdeen. Bought most of my furniture from Sterling and always been delighted with the quality. Catherine at Aberdeen was fab to deal with.
2026年3月24日
Sterling Home - Aberdeen からの回答
Hi Dawn,
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear you enjoyed a smooth in‑store experience at our Sterling Home Aberdeen and that Sterling has been your choice for furniture over the years — your continued loyalty means a great deal to us.
We’ll be sure to pass your kind comments on to Catherine and the team, who will be thrilled to hear them.
Thank you again for recommending us, and we look forward to welcoming you back in store in the future.
Kind Regards
The Sterling Home Team
Elise was charming
Elise was charming, extremely helpful, took me over to the stand measured everything to ensure it would all fit, packaged up the item, and was very helpful with the ordering, system of arrival and helped me with choices. Well done Elise, a lovely young able woman
2026年3月30日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Jan
Thank you so much for taking the time to leave such a lovely, kind review.
We’re delighted to hear about your positive experience with Elise. She takes great pride in helping customers feel confident in their choices, and your feedback truly reflects her dedication and care. We’ll be sure to pass on your kind words to her.
Thank you again for your support, we look forward to welcoming you back in the future!
Kind Regards
The Sterling Home Team
Katherine’s customer service
Katherine was extremely helpful and made our experience in the shop very enjoyable. She was very informative and knowledgeable and everything was plain sailing.
2026年4月6日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hello David,
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that Catherine made your experience in the shop so enjoyable. Her knowledge and helpful approach are exactly what we strive for, and your kind comments will be shared with her and the team.
Thank you for choosing Sterling Home Aberdeen and hope to welcome you back again soon.
Kind Regards
The Sterling Home Team
Sales assistant Catherine
Catherine, a young sales assistant,dealt with me whilst buying a suite today at the bridge of don store . I found her to be very patient with me as I was so indisisive & took ages to find my perfect suite,for my livingroom . She helped me with sizes,colours & gave great advice on the suite .Nothing was too much trouble for her .
2026年4月6日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hello Kathleen,
Thank you very much for taking the time to share your feedback.
We’re delighted to hear about the excellent service Catherine provided during your visit to our Sterling Home Aberdeen store.
She will be thrilled to know that her patience, advice, and support helped you feel confident in choosing the perfect suite for your living room. We’ll be sure to pass on your kind comments to her.
Thank you again for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Great customer service
Ryan was extremely helpful and informative, he made the experience very straightforward
2026年4月6日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi,
Thank you for taking the time to share your feedback.
We’re delighted to hear that Ryan was helpful and informative, and that he made your experience straightforward. I’ll be sure to pass on your kind comments to him — they’ll be very much appreciated.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
The staff were excellent
The staff were excellent. They were friendly not pushy. Very he. Made me feel comfortable. Nicely displayed something for everyone
2026年4月4日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Jan,
Thank you very much for your kind feedback.
We’re delighted to hear that you found our team friendly and welcoming, and that you felt comfortable during your visit. We also really appreciate your comments about our displays.
Your feedback means a lot to us, and we hope to welcome you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Good experience
Good experience .
Matt was very helpful and knowledgeable about sofa and chairs I was interested in .
Ordering process streamline and detailed. Terms and conditions explained very well.
In all a very positive experience.
2026年4月6日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Christine,
Thank you very much for taking the time to share your feedback with us.
We’re delighted to hear that Matt was helpful and knowledgeable, and that the ordering process and explanations met your expectations. Your positive feedback means a great deal to the team, and we’ll be sure to pass your comments on to Matt.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Impressed by my first visit to Sterling…
Impressed by my first visit to Sterling today. Great service from Matt who was both knowledgeable and very helpful and made sofa shopping a stress free, enjoyable experience.
2026年4月6日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi,
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that you enjoyed your first visit to Sterling and that Matt was able to make your sofa shopping experience stress-free and enjoyable. We will be sure to pass on your kind words to him — they’ll mean a great deal.
We really appreciate your support and hope to welcome you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Kristy is always friendly and they…
Kristy is always friendly and they always have time for a yap (talk) which goes a long way in customer relations
2026年4月5日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Dear Mr Kidd
Thank you so much for your lovely feedback.
We’re delighted to hear that Kristy’s friendly approach and willingness to chat make a positive difference.
Building great relationships with our customers is incredibly important to us, and it’s wonderful to know this shines through. We’ll be sure to pass your kind words on to Kristy!
Kind Regards
The Sterling Home Team
The sales person was very attentive and…
The sales person was very attentive and willing to help in any way possible
2026年3月22日
Sterling Home - Aberdeen からの回答
Hi Margaret
Thank you so much for your kind feedback.
We're delighted to hear that our sales colleague was attentive and able to help in every way possible. Providing supportive and personalised service is very important to us.
Please get in touch if we can help with anything else, we’re always here to assist.
Kind Regards
The Sterling Home Team
Great customer service
The service is exceptional. The assistants are very helpful. The table and chairs we purchased are really good quality. The manager was helpful and a special mention to Aaron, who explained everything in detail.
2026年4月5日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi,
Thank you so much for your feedback.
We’re delighted to hear that you found our service exceptional and that you’re pleased with the quality of your new table and chairs.
It’s great to know our team made such a positive impression—especially Aaron! We’ll be sure to pass along your kind words to him and the manager.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Sterling Furniture Aberdeen
Sterling stock a good range of house furniture and home wares at varying prices. My wife and I visited the Aberdeen store on 4th April 2026 to purchase new furniture items for our living room where we met and was assisted by Catherine, one of the customer service advisors. She was extremely helpful and very pleasant. We never felt rushed and Catherine took time to explain the pros and cons of the various ranges of furniture. During general conversation we learned that she only joined the sales team two weeks previously. That said, she was very professional and knowledgeable. Well done Catherine, you are a credit to Sterling and made the whole experience very enjoyable. Thank you for your assistance.
2026年4月4日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Len,
Thank you so much for taking the time to share your lovely feedback.
We are delighted to hear that you and your wife had such a positive experience while choosing new furniture for your living room.
We’re especially pleased to hear that Catherine made such a strong impression. It’s wonderful to know she provided friendly, knowledgeable, and unhurried support, and that her dedication helped make your visit enjoyable. For someone who has only recently joined our team, this is truly outstanding feedback. We will ensure that your kind words are passed on to her—she will be thrilled to hear them.
Thank you again for choosing Sterling Home Aberdeen, and we look forward to welcoming you back in the future.
Kind Regards
The Sterling Home Team
Elise was very helpful.
Elise was very helpful whilst I choose my outdoor furniture.
My son was with me who is severely affected by Autism and she let him try out the chair and table.
She demonstrated fully how it was assembled and could not have been more helpful.
She told me it was free delivery over the Easter weekend and about the offers available.
I wouldn’t go anywhere else now.
Thank you Elise.
You are a star. 🤩
2026年4月3日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Shona,
Thank you so much for your wonderful comments and feedback.
We’re delighted to hear that Elise made your visit such a positive experience. She takes great pride in providing helpful, patient and knowledgeable service, and it’s lovely to know her support made a real difference while you were choosing your outdoor furniture.
We’re especially pleased that both you and your son felt comfortable in store, and that Elise was able to walk you through the products, offers and assembly so clearly.
Your kind words mean a lot to us, and we truly appreciate you taking the time to share them. We’ll make sure Elise sees your message — she’ll be over the moon!
Thank you again for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Thanks to Matt for his service
Matt was extremely helpful assisting us with our purchase. He was informing about our options, good humored and pleasant.
2026年4月4日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Mrs McBain,
Thank you so much for your lovely feedback.
We’re delighted to hear that Matt provided such helpful, friendly service and made your purchase experience a positive one. We’ll be sure to pass your kind words on to him.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Great Experience in store
We had a fantastic experience with Stirling Home Furniture in Aberdeen when purchasing our sofa and chairs. From start to finish, everything was smooth and enjoyable.
A special mention has to go to Catherine, who was incredibly helpful, knowledgeable, and patient throughout the process. She took the time to understand exactly what we were looking for and offered great advice without ever being pushy.
The furniture appears excellent in store, and we’re confident it will look just as great in our home. We also really appreciated the flexibility with delivery dates, which made the whole process much less stressful.
We’re now very excited for everything to arrive!
Highly recommend Stirling Home Furniture, and if you can, ask for Catherine — she made all the difference!
2026年4月4日
自発的なレビュー
Sterling Home - Aberdeen からの回答
HI Samuel,
Thank you so much for taking the time to share your wonderful feedback!
We’re delighted to hear that you had such a positive experience at Sterling Home Furniture Aberdeen. It’s fantastic to know that the process felt smooth and enjoyable from start to finish.
Catherine will be thrilled to hear your kind words. She takes great pride in helping customers find exactly what they’re looking for, and it’s lovely to hear that her knowledge, patience, and friendly approach made such a difference to your visit.
We’re also glad the delivery flexibility was helpful — we always aim to make things as stress-free as possible. We’re just as excited for your new furniture to arrive and hope it looks perfect in your home.
Thank you again for your recommendation — it truly means a lot to us.
Kind Regards
The Sterling Home Team
Happy customers
Donald, our sales assistant, was friendly and knowledgeable and answered all of our questions. Nothing was too much trouble. He was especially patient while we pondered over which colour of suite to choose. He is an asset to the company and made our shopping experience very pleasant.
2026年4月4日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Susan,
Thank you so much for your wonderful feedback.
We’re delighted to hear that Donald provided such friendly and knowledgeable service during your visit. He always strives to make our customers feel supported, so it’s great to know his patience and guidance helped make your decision easier.
We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your kind words to Donald. We hope you enjoy your new suite, and we look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Aberdeen
Kind Regards
The Sterling Home Team
Elise, great assistant
Elise, What a helpful sales assistant. Knowledgeable and attentive without being pushy. Good price point for the furniture and added bonus of free delivery.
2026年4月3日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Carol,
Thank you so much for your kind words and feedback.
We’re delighted to hear that Elise was able to provide you with a knowledgeable and attentive experience. We’ll be sure to pass along your lovely comments to her.
It’s great to know you found the furniture at a good price point, and we’re glad the free delivery added to your satisfaction.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
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