Excellent customer service from Catherine who was polite and attentive. She was able to answer the majority of my queries but sought assistance from her manager who kindly assisted. No complaints a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... もっと見る
企業が回答しました
We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... もっと見る
企業が回答しました
Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
連絡先
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, 英国
- 01224 704250
4.8
優良
776件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy customers
Donald, our sales assistant, was friendly and knowledgeable and answered all of our questions. Nothing was too much trouble. He was especially patient while we pondered over which colour of suite to choose. He is an asset to the company and made our shopping experience very pleasant.
2026年4月4日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Susan,
Thank you so much for your wonderful feedback.
We’re delighted to hear that Donald provided such friendly and knowledgeable service during your visit. He always strives to make our customers feel supported, so it’s great to know his patience and guidance helped make your decision easier.
We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your kind words to Donald. We hope you enjoy your new suite, and we look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Aberdeen
Kind Regards
The Sterling Home Team
Elise, great assistant
Elise, What a helpful sales assistant. Knowledgeable and attentive without being pushy. Good price point for the furniture and added bonus of free delivery.
2026年4月3日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Carol,
Thank you so much for your kind words and feedback.
We’re delighted to hear that Elise was able to provide you with a knowledgeable and attentive experience. We’ll be sure to pass along your lovely comments to her.
It’s great to know you found the furniture at a good price point, and we’re glad the free delivery added to your satisfaction.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
All staff very helpfull and attentive…
All staff very helpfull and attentive in particular Marc
2026年4月3日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Robert,
Thank you so much for your lovely feedback.
We’re delighted to hear that you found all our staff helpful and attentive. Your special mention of Marc is greatly appreciated — we’ll be sure to share your comments with him.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
We were helped by Catherine at the…
We were helped by Catherine at the Bridge of Don store and she was excellent in every way. Great products and very good service from all customer touch points, including Jason, the manager. Highly recommended.
2026年4月3日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hello,
Thank you so much for taking the time to leave feedback.
We’re delighted to hear that Catherine provided excellent service during your visit to our Bridge of Don store. She will be thrilled to know her support made such a positive impression.
We’re also very pleased that you found our products to be of great quality and that Jason, along with the rest of our team, contributed to a smooth and welcoming experience.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Friendly and knowledgable staff…
Friendly and knowledgable staff throughout the store. The salesman gave us plenty of time and information to enable us to make our choice.
2026年2月18日
Sterling Home - Aberdeen からの回答
Hi Richard,
Thank you for your wonderful feedback!
We’re delighted to hear that you found our staff friendly and knowledgeable throughout the store.
It’s great to know the salesman gave you time and information to help you make the right choice.
We truly appreciate you taking the time to share your experience, and we hope to see you again soon!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Incredibly helpful & patient
Incredibly helpful & patient. Was happy to answer all our queries. We were very grateful for his assistant
2026年3月31日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Good Morning
Thank you so much for your lovely feedback.
We are really glad to hear you had such a positive experience in our Sterling Aberdeen store and we appreciate you taking the time to share this experience with us.
Kind Regards
The Sterling Home Team
Helpful and knowledgeable staff.
Helpful and knowledgeable staff in the flooring department. Kirsty who helped with choice, Andrew the estimator and Arianne who completed the sale were all very pleasant and helpful.
2026年3月31日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hello Joan,
Thank you so much for sharing your experience with us.
We’re delighted to hear that you received such great service from our flooring team.
We are really pleased that Kirsty, Andrew, and Arianne were all helpful, knowledgeable. We will make sure your kind comments are passed along to them — feedback like this means a great deal to our team.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Sales assistant Ryan was happy to let…
Sales assistant Ryan was happy to let us browse. No hard sale which was a delight. Thanks for your help and expertise Ryan.
2026年3月30日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Susan,
Thank you so much for your lovely feedback.
We’re delighted to hear that Ryan made your visit relaxed and enjoyable. We’ll be sure to pass on your kind words to him — he’ll be thrilled to know he made such a positive impression.
Thank you for choosing Sterling Home Aberdeen and we hope to see you again.
Kind Regards
The Sterling Home Team
Good choice of mattresses delivery not so
Good choice of mattresses and son is delighted with it. Only thing to disappoint was the delivery day, asked the saleman if I could get a Monday or Tuesday as other days are hit and miss and was told that would be no problem but they only deliver Wednesday or Friday which was no use as my wife had a course that week so had to take the day off. Otherwise can't fault them
2026年2月26日
Sterling Home - Aberdeen からの回答
Hi Mark
Thank you for taking the time to share your feedback we’re really pleased to hear your son is delighted with his new mattress!
We’re sorry to learn about the confusion around the delivery days. Our aim is always to give clear and accurate information, and we apologise that this didn’t happen in your case. We understand how inconvenient it can be to take time off at short notice, and we appreciate your patience.
If there’s anything more we can help with, please feel free to get in touch. Thank you again for choosing us, and we hope the mattress continues to be a great comfort.
Kind Regards
The Sterling Home Team
Beautiful service Jonas
We had an amazing experience today and was fully assisted by Jonas when we were looking for a new bed.
He was extrememly helpful and polite and found us an amazing bed at a great price. Would highly recommend Jonas and his manager
2026年3月29日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Carole
Thank you so much for your lovely review.
We’re delighted to hear that you had such a positive experience in store and that Jonas was able to assist you in finding the perfect bed at a great price.
Your kind words about his helpfulness and professionalism mean a great deal to us, and to Jonas, who will be thrilled to know he made such a difference.
We also really appreciate your recognition of his manager. Providing excellent service is always our priority, and feedback like yours truly encourages the team.
Thank you again for choosing Sterling Home. We hope you enjoy your new bed, and we’re always here if you need anything in the future!
Kind Regards
The Sterling Home Team
Great professional job by Catherine
Great professional job by Catherine. Very helpful with our order for tables and chairs. Thanks.
2026年3月29日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Philip
Thank you so much for your kind feedback!
We’re delighted to hear that Catherine was able to assist you with your tables and chairs order. We truly appreciate your support and look forward to helping you again in the future.
Kind Regards
The Sterling Home Team
Kirsty helped us a great deal to choose…
Kirsty helped us a great deal to choose a carpet to coordinate with a suit we ordered. Many thanks.
2026年3月29日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi David
Thank you so much for your kind review. We’re delighted to hear that Kirsty was able to help you find the perfect carpet to coordinate with your suit.
We’ll be sure to pass along your thanks, she’ll be thrilled to hear it.
Thank you for choosing us and if there’s anything more we can help with, please don’t hesitate to get in touch.
Kind Regards
The Sterling Home Team
Fantastic
Extremely pleased with our visit to Sterling Aberdeen Branch. Amazing range to choose from and all staff were incredibly helpful. Big thank you to Aaron who answered all of our questions and helped us with a quick pain free order.
2026年3月28日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Emma
Thank you so much for your wonderful review!
We're delighted to hear you had such a positive experience at our Sterling Aberdeen branch. It’s great to know you enjoyed the range available and found our team helpful throughout your visit.
A special thank you for mentioning Aaron, we’ll make sure your kind words are passed on. We're thrilled he was able to make your order quick and stress-free.
We really appreciate you taking the time to share your feedback and look forward to welcoming you again in the future!
Kind Regards
The Sterling Home Team
Sterling Home - Aberdeen からの回答
Hi Stephen
Thanks so much for your kind words. We aim to keep things simple and transparent, so it’s great to know that came across.
Please don’t hesitate to get in touch if you need further support and thank you for choosing us!
Kind Regards
The Sterling Home Team
Sterling Home - Aberdeen からの回答
Hi Alex
Thanks so much for your kind words. We aim to keep the sales process as swift and efficient as possible so it’s great to know that this came across.
Please don’t hesitate to get in touch if you need further support and thank you for choosing us!
Kind Regards
The Sterling Home Team
Very helpful staff
We were served by Catherine in your Aberdeen branch yesterday. We purchased a dining table and four chairs. We were very impressed with Catherine, who told us she had just recently started to work there. She was knowledgable, helpful and pleasant.
2026年3月26日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Joyce
Thank you very much for sharing your lovely feedback.
We’re delighted to hear that you had such a positive experience in our Aberdeen branch, and that Catherine made such a great impression.
It’s wonderful to know she was so helpful and pleasant during your purchase.. We will make sure your kind words are passed on to her and Jason, the store manager — it will mean a lot.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Elise was very nice and easy to talk…
Elise was very nice and easy to talk too . Explained everything very well and was knowledgeable about the product
Elise even managed to sell the last box of Christmas mince pies to my husband , not an easy feat
2026年3月26日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Lorraine
Thank you so much for your lovely review!
We’re delighted to hear that Elise made your experience so positive. She’ll be thrilled to know her product knowledge and friendly approach made a difference, even succeeded in selling the last box of Christmas mince pies!
Thanks again for taking the time to share your feedback. We hope to welcome you back soon.
Kind Regards
The Sterling Home Team
Brilliant service
Brilliant service
Came to view sofas with a restriction on size and Donald the salesman helped me find my perfect sofa 🎉
2026年3月26日
自発的なレビュー
Sterling Home - Aberdeen からの回答
Hi Lorraine
Thank you so much for your lovely review!
We’re delighted to hear that Donald was able to help you find the perfect sofa, especially with your size restrictions in mind. We’ll be sure to pass your kind words on to him, it will make his day!
Enjoy your new sofa, and thank you for choosing us!
Kind Regards
The Sterling Home Team
Sterling Home - Aberdeen からの回答
Hi there!
We’re delighted to hear you had a fantastic experience with us. Providing great service is always our top priority, and it’s wonderful to know we delivered.
If there’s ever anything more we can help with, please don’t hesitate to get in touch.
Thanks again for your support!
Kind Regards
The Sterling Home Team
Sterling Home - Aberdeen からの回答
Hi Kerry,
Thank you for taking time to leave feedback.
We are delighted to hear that your visit to our Aberdeen store was successful and you found our sales team helpful.
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。