We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... もっと見る
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My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... もっと見る
企業が回答しました
The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... もっと見る
企業が回答しました
Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.
企業が回答しました
企業情報
当該企業による記述
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
連絡先
2129 London Road, G32 8XQ, Glasgow, Scotland, 英国
- 0141 7641144
4.6
優良
267件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I bought the perfect mattress for me
I bought the perfect mattress for me. I was given great advice from Karen who helped me choose my mattress and she gave me lots of time to make my purchasing decision. I bought during the sale so got a good deal and was able to get interest free credit for a year making it more affordable.
2026年5月24日
Sterling Home - Glasgow からの回答
Hi Andrea,
Thank you for your kind feedback!
We’re delighted to hear you found the perfect mattress and that Karen was able to support you with such helpful advice and give you the time you needed to decide. It’s great to know you were also able to take advantage of our sale and interest-free credit.
We’ll be sure to pass your lovely comments on to Karen—she’ll be thrilled to hear them. Wishing you many comfortable nights ahead!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
The service salesmen were very good any…
The service salesmen were very good any questions I asked they could answer.
2026年5月23日
Sterling Home - Glasgow からの回答
Hi Sandra,
Thank you for your kind feedback.
We’re delighted to hear our sales team were able to answer all your questions and provide such a positive experience. We’ll be sure to pass your comments on to them—they’ll be really pleased to know they made a difference.
Thank you for choosing Sterling Home Glasgow and we hope to see you again soon.
Kind Regards
The Sterling Home Team
I didn’t get the bed I ordered although…
I didn’t get the bed I ordered although shop say I did. When I questioned it I was told I had to “bed it in”. I’ve never heard anything like this in my time of buying a mattress. Wouldn’t change it as it was unwrapped(not by me) as a health issue. Left with an £800 mattress that does not met my requirements. Won’t be using Sterling ever again.
2026年4月22日
Sterling Home - Glasgow からの回答
Good Morning,
Thank you for your feedback.
Please be assured that your feedback has now been escalated, and a member of our Customer Support team will be in contact with you by the end of this week.
Kind Regards
The Sterling Home Team
The man that we ordered the sofa and…
The man that we ordered the sofa and chair from did not pressure us at all and just left us to look and view the samples, which was great and then we approached him to order the furniture. The man was great and it was a pleasure to shop there.
2026年5月2日
Sterling Home - Glasgow からの回答
Hi Sarah,
Thank you for your kind feedback.
We’re delighted to hear you had such a relaxed and enjoyable shopping experience, and that our colleague Jamie, gave you the space to browse comfortably. It’s great to know they made such a positive impression— we’ll be sure to pass on your comments. We hope you love your new furniture!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Carpet and Customer Service
I recently ordered a carpet from Sterling. The customer service from Lauren was great, she was so friendly and has a wealth of knowledge on carpets - I asked lots of questions and really appreciated her knowledge and advice. Carpet fitters were great - I had to have a join and you can't even see it, so great job done. Really pleased with my new carpet and customer service from Sterling :-)
2026年5月18日
自発的なレビュー
Sterling Home - Glasgow からの回答
Hi Fiona
Thank you so much for your fantastic review!
We’re delighted to hear how pleased you are with your new carpet and the overall service you received. Lauren will be especially thrilled to know her knowledge and friendly approach made such a positive difference to your experience, we’ll be sure to pass on your kind words.
It’s also great to hear that the fitting team did such an excellent job, especially with the join, attention to detail like that really matters to us.
Thank you again for choosing Sterling and for taking the time to share your feedback. We hope you enjoy your new carpet for many years to come!
Kind Regards
The Sterling Home Team
Love the service
2026年5月26日
自発的なレビュー
Sterling Home - Glasgow からの回答
Hi Ola
Thank you so much for your kind words!
You are very welcome, please come back soon
Kind Regards
The Sterling Home Team
Called at Glasgow store
Called at Glasgow store, was met by Sam Sinnamon who who went out of his way to help me on my request, even for a little order, made to feel very comfortable by his actions and knowledge, he is a great credit to the company.
2026年5月17日
自発的なレビュー
Sterling Home - Glasgow からの回答
Thank you for taking the time to share your feedback.
We’re delighted to hear about your experience in our Sterling Home Glasgow and that Sam provided such excellent service. It’s great to know he made you feel comfortable and went above and beyond to assist, regardless of the size of your order.
We’ll be sure to pass your kind comments on to Sam – he will be pleased to hear them.
Kind Regards
The Sterling Home Team
Recently bought a new suite etc
Recently bought a new suite, tables, lights, picture etc. The staff, Jamie and Billy were very helpful. Our new picture got damaged and the store replaced it which was very much appreciated.
Would recommend using this Sterling store.
2026年5月1日
Sterling Home - Glasgow からの回答
Hi Ian,
Thank you for your lovely feedback.
We’re delighted to hear you’re enjoying your new purchases and that Jamie and Billy provided such helpful service. We’re also pleased we could quickly resolve the issue with your picture for you.
Your recommendation means a great deal to us—thank you for shopping with Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Staff very nice and helpful,however I…
Staff very nice and helpful,however I have asked on 2 separate occasions for a material sample of my ordered suite,once on the day of ordering and again 4 weeks later. I also used the search ordering direct service from Ercol and have still not received a sample. Overall I have made 3 requests 2 via Sterling's and one direct to Ercol.
I would like a sample of material to enable me to continue shopping for matching accessories.
2026年4月1日
Sterling Home - Glasgow からの回答
Hi Ms McCulloch,
Thank you for your feedback.
We’re very pleased to hear that you found our team friendly and helpful, however we’re sorry for the frustration caused by the delay in receiving your fabric sample.
We completely understand how important this is, to match your accessories. We’ll ensure this is followed up promptly with Marion, so the correct material sample can be provided as soon as possible.
Thank you for bringing this to our attention and for your patience.
Kind regards
The Sterling Home Team
Really helpful staff
Really helpful staff, excellent customer service, held the item till we were able to collect
2026年4月24日
Sterling Home - Glasgow からの回答
Hi Oliver,
Thank you for your lovely feedback.
We’re delighted to hear that our team was helpful and provided excellent customer service, and that we could accommodate holding your item until collection. We really appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
We purchased our sofas at your…
We purchased our sofas at your Tollcross branch. Sam who served us was friendly, helpful and efficient.
2026年3月29日
Sterling Home - Glasgow からの回答
Hi Hazel
Thank you for taking the time to share your experience.
We’re delighted to hear that you were pleased with your visit to our Tollcross branch and that Sam provided friendly, helpful, and efficient service. We’ll be sure to pass on your kind words to him.
Enjoy your new sofas, and we hope to welcome you back again soon!
Kind Regards
The Sterling Home Team
Staff very pleasant / friendly & helpful
2026年2月17日
Sterling Home - Glasgow からの回答
Hi Michelle,
Thank you so much for taking the time to share your feedback with us.
We’re delighted to hear that you found our staff pleasant, friendly, and helpful. Our team works hard to provide a positive experience for every customer, and it’s wonderful to know this came through.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Mary was amazing
Mary was amazing so helpful and knowledgeable. She made the experience for my friend and I really enjoyable.
2026年3月25日
自発的なレビュー
Sterling Home - Glasgow からの回答
Hi Irene
Thank you so much for your lovely feedback!
We’re delighted to hear that Mary made your visit enjoyable and that you and your friend felt so well supported. We’ll be sure to pass your kind words on to her, they will mean a lot.
We hope to welcome you both back again soon!
Kind Regards
The Sterling Home Team
Sterling Home - Glasgow からの回答
Hi Elizabeth,
Thank you so much for your feedback.
We are really pleased to hear that you felt supported without any pressure, and that Frank was so helpful with his product knowledge.
It’s always our aim to make the experience as comfortable and informative as possible.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
No hard sell at ease given plenty of…
No hard sell at ease given plenty of time to get just right with sales person Frank tully .most helpful and all the team
2026年2月24日
Sterling Home - Glasgow からの回答
Hi Irene
Thank you so much for your lovely feedback!
We’re delighted to hear that you felt no pressure and had plenty of time to make the right choice. Frank Tully and the rest of our team will be thrilled to know they were able to make your experience a positive one.
If there’s anything more we can do for you, please don’t hesitate to get in touch. We’re always here to help and thank you for choosing us!
Kind Regards
The Sterling Home Team
Friendly and helpful staff
2026年1月19日
Sterling Home - Glasgow からの回答
Hi Colin
Thank you so much for your lovely feedback.
We’re delighted to hear that you found our staff friendly and helpful during your visit. Providing a positive experience for our customers is really important to us, so it’s wonderful to know we got it right for you.
We truly appreciate you taking the time to leave a review, and we hope to welcome you back again soon!
Kind regards
The Sterling Home Team
Poor aftercare
Vinyl flooring was damaged during delivery, all in all the whole experience and aftercare was poor. Spoke a good game but nothing done at the end of the day, this is after we spent just under £5000 on furniture.
2026年1月18日
Sterling Home - Glasgow からの回答
Hi Steph
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about the issues you've experienced.
Damaged vinyl flooring on delivery and poor aftercare are absolutely not the level of service we aim to provide, especially after such a significant purchase.
We completely understand how frustrating this must have been, and we would really appreciate the opportunity to put this right for you. If you could get in touch with our customer care team with your order details, we’ll make sure this is reviewed as a priority so we can work toward a suitable resolution.
Thank you again for bringing this to our attention. Your feedback helps us to improve where it is needed most.
Kind Regards
The Sterling Home Team
Fiona at the store in Glasgow gave us a…
Fiona at the store in Glasgow gave us a quote. She was very knowledgeable of the different sofas and coverings. She also found out that delivery to us would be fine as it’s usually a problem. She was very polite and we had a laugh.
2026年2月23日
自発的なレビュー
Sterling Home - Glasgow からの回答
Hi Charles
Thank you so much for taking the time to share your lovely feedback.
We're delighted to hear that Fiona made your visit such a positive experience. She takes great pride in helping customers find the right sofa and making the process enjoyable, so she will be thrilled to hear your kind words.
It’s great that she was able to guide you through the different options, answer all your questions, and confirm that delivery wouldn’t be an issue. We’re also glad you had a good laugh together, choosing furniture should be enjoyable!
If there’s anything more we can do to help, please don’t hesitate to get in touch.
Thanks again for choosing us!
The Sterling Home Team
The sales associate was extremely…
The sales associate was extremely friendly knowledgeable and helpful.
The choice for what I was looking for was excellent.
I was very impressed with this store
.
2026年1月26日
Sterling Home - Glasgow からの回答
Hi Sharon
Thank you so much for your wonderful feedback! We’re delighted to hear that our sales associate provided friendly, knowledgeable, and helpful service. It’s great to know that you found exactly what you were looking for and were impressed with our store. We truly appreciate your kind words and hope to see you again soon!
Kind Regards
The Sterling Home Team
Denise was incredibly kind
Denise was incredibly kind, patient, and helpful throughout the whole process. She took the time to understand exactly what we were looking for and guided us through all the options to help us find the perfect flooring. Nothing was too much trouble, and her friendly approach made the experience stress-free and enjoyable. We couldn’t be happier with the service we received. Thank you so much Denise.
2026年1月17日
自発的なレビュー
Sterling Home - Glasgow からの回答
Hi Andreea,
Thank you for taking the time to leave such great feedback.
Its wonderful to hear that you had a positive shopping experience in our Sterling Home in Glasgow and in particular your comments regarding Denise.
Customer satisfaction is our priority and it makes us very happy when a customer tells us that they have experienced an absolutely perfect service. Of course, we will share your comments with Denise.
Thank you for choosing Sterling Home!!
Kind Regards
The Sterling Home Team
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