Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... もっと見る
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We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds. Our assistant Evija Rube was first class. Knowledgeable about the products, had excell... もっと見る
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Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great... もっと見る
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Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes. Sharon was very patient and nothing was... もっと見る
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For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98%に回答しています
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I returned to Sterling today to purchase new sofas after previously visiting the Tillicoultry store and speaking with Michael Neish.
Michael was very helpful and easy to talk to he explained everything I needed to know about delivery,care plan & cost of both.

Sterling Home - Tillicoultry からの回答
My experience was made great today when purchasing sofas at Sterling home as a result of the excellent customer service provided by Michael Neish Michael made me feel comfortable and explained everything about the sofas I was interested in, including costs of delivery and care package. He also went over all the costs on the invoice before I signed the document.

Sterling Home - Tillicoultry からの回答

Sterling Home - Tillicoultry からの回答
Looking for mobility rise and lift chair… a really large selection from very reasonable cost to high end leather designer. Very helpful staff. Very knowledgeable and patient with my endless indecision . A no pressure approach is major consideration especially for elderly customers.

Sterling Home - Tillicoultry からの回答
We thought we had got a sofa elsewhere, but then an undelivered promise took us back to square one - and after just one visit to the main Sterling showroom, we’re definitely waiting for one now !! We dealt with a ‘mature’ salesman at night, took a book of sample swatches home with us, then came back the following morning and dealt with a young and very new female team member. Both members of staff were friendly, helpful, knowledgeable and pleasant - and we were happy to confirm our order. It’s just a pity it’ll be 12 weeks before we get it !! Also visited the cafe for some breakfast/brunch, which we thoroughly enjoyed - and I rounded our visit off by buying 3 books from the CHAS charity bookshop !! We have bought from Sterling several times in the past, and have never been disappointed - you get what you pay for !!

Sterling Home - Tillicoultry からの回答
Excellent service by this young man very professional, informative & helpful hence order placed

Sterling Home - Tillicoultry からの回答
friendly in store personnel, no pressure just clear information when asked, once we had made our decision happy and quick in getting paperwork done.

Sterling Home - Tillicoultry からの回答
Nikki was excellent in dealing with our order. I would highly recommend

Sterling Home - Tillicoultry からの回答
we were looking for a new sofa and they have a huge selection on display. Barry Duff who assisted us was very helpful ,patient and extremely knowelegable about the products they offer. within a short time period we had ordered exactly what we were looking for

Sterling Home - Tillicoultry からの回答
Warm welcome to the store, lovely sales assistant and straightforward service 👍

Sterling Home - Tillicoultry からの回答
Was served by Nikki from the Tillicoultry store she was amazing from start to finish excellent customer service all question and queries answered all need met and hassle free great experience and customer service!

Sterling Home - Tillicoultry からの回答
I was very well looked after by Margaret. She was extremely polite and helpful, making sure that I was ordering exactly what I needed.

Sterling Home - Tillicoultry からの回答
Very helpful staff, Barry D, Matthew and Lauren. Spent a few hours looking round and they made the experience easy when finalising our order.

Sterling Home - Tillicoultry からの回答
We recently made several purchases in the carpet and flooring department of Sterling Home in Tillicoultry. We found all the staff to be helpful, knowledgable and efficient.
Dylan patiently advised us on our carpet choice. Mark then came to measure up and recommended Karndean LVT for our bathroom flooring. Brian explained the different Karndean products and helped us with our final choice. We are also grateful to Stewart the fitting manager. At the last minute he arranged alternative carpet fitters who made an excellent job as did the Karndean fitters.
My husband and I are delighted with the products we bought. The carpets, rug and tiles have been much admired.
Thank you for the excellent service we received from the whole team especially Dylan.

Sterling Home - Tillicoultry からの回答
A great experience, We were looking at beds, the staff were very helpful, no pressure to buy. After buying ,we were notified about the process, kept up to date, and provided with a specific delivery date and time. They arrived on time and the two deliver men knew what they were doing, the job was done in no time and all the packing was taken away.

Sterling Home - Tillicoultry からの回答
We specifically wanted a leather sofa , so we’re pleased all leather sofas were together and there was an excellent choice.
Nicki from the sales team was extremely helpful.

Sterling Home - Tillicoultry からの回答
No pressure salesperson Matthew. Very helpful with suggestions. Delivery earlier than expected which was great and delivery/installation were first class. Very happy with product

Sterling Home - Tillicoultry からの回答
We went into the Tillicoultry branch just on the off chance there might be a sofa that we liked. Michael Neish was very helpful going through the various options ie maxi sofa, 2 seater sofa, chairs, leather or fabric. Having spent time with us he wasn't pushy when we left saying we would "think about it". We returned several days later to buy said sofa and to his credit he remembered what combination and colour we had looked at.
Michael was a great help and we feel that the level of service was
excellent. Thanks so much.

Sterling Home - Tillicoultry からの回答
Sales staff member Mr Gary Kay was friendly and professional when dealing with my order of a new sofa. Answered all my questions with good knowledge of the products in his section.

Sterling Home - Tillicoultry からの回答
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