Sterling Home - Tillicoultry レビュー 

912
TrustScore 5段階評価の4.5

4.7

76 Moss Road, FK13 6NS Tillicoultry, Scotland, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... もっと見る

企業が回答しました

5つ星のうち5の評価

We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds. Our assistant Evija Rube was first class. Knowledgeable about the products, had excell... もっと見る

企業が回答しました

5つ星のうち5の評価

Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes. Sharon was very patient and nothing was... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 床材店
  4. 日用品店
  5. リビングルーム用家具の店
  6. マットレス専門店

当該企業による記述

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


連絡先

  • 76 Moss Road, FK13 6NS, Tillicoultry, Scotland, 英国

  • 01259 750655

4.7

優良

TrustScore 5段階評価の4.5

912件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 98%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(912)

過去12か月のレビュー数: 1,138

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

New Sofas 😊

I returned to Sterling today to purchase new sofas after previously visiting the Tillicoultry store and speaking with Michael Neish.
Michael was very helpful and easy to talk to he explained everything I needed to know about delivery,care plan & cost of both.

2026年2月12日
自発的なレビュー
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Jayne,

Thank you for taking the time to leave feedback.

We are delighted to hear that your experience at our Sterling Home Tillicoultry was a positive one. Michael will be very pleased to hear your comments and we will pass these onto him.

We always aim to make the process as straightforward and informative as possible, and your feedback is truly appreciated.

Thank you again for choosing Sterling Home Tillicoultry.

Kind regards,

The Sterling Home Team

5つ星のうち5の評価

Purchasing Sofas at Sterling Home

My experience was made great today when purchasing sofas at Sterling home as a result of the excellent customer service provided by Michael Neish Michael made me feel comfortable and explained everything about the sofas I was interested in, including costs of delivery and care package. He also went over all the costs on the invoice before I signed the document.

2026年2月12日
自発的なレビュー
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Liz,
Thank you so much for taking the time to share your experience!

We’re delighted to hear that Michael provided such excellent customer service during your visit to Sterling Home. It’s wonderful to know he made you feel comfortable and clearly explained everything about the sofas, delivery options, and care package.

We’re glad the invoice was thoroughly reviewed before signing, transparency and customer confidence are very important to us.

Thank you again for your kind words, which we will share with Michael and we hope you enjoy your new sofas.

Kind Regards
The Sterling Home Team

5つ星のうち5の評価

very helpful staff

Elaine was very informative and went out of her way to help us.

2026年2月10日
自発的なレビュー
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Doreen

Thank you for leaving feedback.

Its great to hear that Elaine was informative and helpful during your visit to our Sterling Home Tillicoultry store. We will be sure to pass on your comments to her.

Thank you for choosing Sterling Home and we hope to see you again soon.

Kind Regards
The Sterling Home Team

5つ星のうち5の評価

helpfully staff

2026年1月27日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Alan.

Thank you for leaving feedback.

Its great to hear that Nikki was friendly and helpful during your visit to our Sterling Home Tillicoultry store.

Thank you for choosing Sterling Home and we hope to see you again soon.

Kind Regards

The Sterling Home Team

5つ星のうち5の評価

Looking for mobility rise and lift chair

Looking for mobility rise and lift chair… a really large selection from very reasonable cost to high end leather designer. Very helpful staff. Very knowledgeable and patient with my endless indecision . A no pressure approach is major consideration especially for elderly customers.

2026年1月26日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Kay,

Thank you for your lovely feedback.

We’re delighted you were pleased with our range of rise-and-lift chairs and that our team could support you with patience and no pressure. It makes such a difference when you have time to browse before making your choice.

Thank you for choosing Sterling Home Tillicoultry.

Kind regards

The Sterling Home Team

5つ星のうち5の評価

At last, we’ve got a sofa !!

We thought we had got a sofa elsewhere, but then an undelivered promise took us back to square one - and after just one visit to the main Sterling showroom, we’re definitely waiting for one now !! We dealt with a ‘mature’ salesman at night, took a book of sample swatches home with us, then came back the following morning and dealt with a young and very new female team member. Both members of staff were friendly, helpful, knowledgeable and pleasant - and we were happy to confirm our order. It’s just a pity it’ll be 12 weeks before we get it !! Also visited the cafe for some breakfast/brunch, which we thoroughly enjoyed - and I rounded our visit off by buying 3 books from the CHAS charity bookshop !! We have bought from Sterling several times in the past, and have never been disappointed - you get what you pay for !!

2026年1月26日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Peter

Thank you so much for taking the time to share your experience with us. We’re delighted to hear that, even after a disappointing situation elsewhere, your visit to our main showroom helped you find the right sofa.
It’s wonderful to know that both team members you dealt with made you feel welcome, supported, and well‑informed. We’ll be sure to pass on your kind words to them.

It’s great to hear that you enjoyed your visit to the café as well, and we love that you rounded off the day with some finds from the CHAS charity bookshop!

We truly appreciate your continued trust in us over the years. While we’re sorry about the 12‑week wait, we’re confident your new sofa will be worth it, and we’re grateful for your patience.

Thank you again for your loyalty and your lovely feedback, it means a great deal to us.

Kind Regards
The Sterling Home Team

If you'd like it shorter, more formal, or more

5つ星のうち5の評価

Excellent service by this young man…

Excellent service by this young man very professional, informative & helpful hence order placed

2026年1月26日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi William

Thank you so much for your kind feedback. We’re delighted to hear you received excellent service and found the professional support helpful.

Your order is truly appreciated, and we’re always here if you need anything else.

Kind Regards
The Sterling Home Team

5つ星のうち5の評価

friendly in store personnel

friendly in store personnel, no pressure just clear information when asked, once we had made our decision happy and quick in getting paperwork done.

2026年1月25日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Thank you so much for your kind words!

We're really glad to hear you found our team friendly and helpful, and that you felt no pressure while making your decision. It’s great to know the information provided was clear and that the paperwork process was quick and easy for you.

We truly appreciate your feedback and hope to see you again soon!

Kind Regards
The Sterling Home Team

5つ星のうち5の評価

Nikki was excellent in dealing with our…

Nikki was excellent in dealing with our order. I would highly recommend

2026年1月25日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Wendy

Thank you so much for your kind words! I’m really glad to hear Nikki looked after you so well. We truly appreciate your recommendation and are delighted you had a great experience.

Kind Regards
The Sterling Home Team

5つ星のうち5の評価

new sofa

we were looking for a new sofa and they have a huge selection on display. Barry Duff who assisted us was very helpful ,patient and extremely knowelegable about the products they offer. within a short time period we had ordered exactly what we were looking for

2026年2月7日
自発的なレビュー
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Linda,

Thank you for your feedback!

We're delighted you found the perfect sofa, and it's great to hear Barry was so helpful, we will pass your kind comments onto him.

Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.

Kind Regards

The Sterling Home Team

Kim

5つ星のうち5の評価

Warm welcome to the store

Warm welcome to the store, lovely sales assistant and straightforward service 👍

2026年1月24日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hello Karen

Thanks for your lovely feedback!

We're glad you had a warm welcome and smooth service. We will pass on your kind comments to Nikki and thank you for choosing Sterling Home Tillicoultry.

Kind regards,

The Sterling Home Team

5つ星のうち5の評価

Excellent service start to finish

Was served by Nikki from the Tillicoultry store she was amazing from start to finish excellent customer service all question and queries answered all need met and hassle free great experience and customer service!

2026年1月24日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Kevin,

Thanks so much for your lovely review!

We're delighted to hear Nikki gave you such great service — we’ll be sure to pass on your kind words.

Thanks again for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

5つ星のうち5の評価

I was very well looked after by…

I was very well looked after by Margaret. She was extremely polite and helpful, making sure that I was ordering exactly what I needed.

2026年2月6日
自発的なレビュー
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Dear Anon,

Thank you for taking time to leave feedback.

Its lovely to hear that you were looked after by Margaret and she was able to assist you with your purchase.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

5つ星のうち4の評価

Very helpful staff

Very helpful staff, Barry D, Matthew and Lauren. Spent a few hours looking round and they made the experience easy when finalising our order.

2026年2月4日
自発的なレビュー
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Andy
Thank you so much for your kind words! We’re delighted to hear that Barry D, Matthew, and Lauren were able to make your visit enjoyable and help you finalise your order with ease.

We truly appreciate you taking the time to share your experience and look forward to welcoming you back again.

Kind Regards
The Sterling Home Team

5つ星のうち5の評価

Very Happy Customers

We recently made several purchases in the carpet and flooring department of Sterling Home in Tillicoultry. We found all the staff to be helpful, knowledgable and efficient.
Dylan patiently advised us on our carpet choice. Mark then came to measure up and recommended Karndean LVT for our bathroom flooring. Brian explained the different Karndean products and helped us with our final choice. We are also grateful to Stewart the fitting manager. At the last minute he arranged alternative carpet fitters who made an excellent job as did the Karndean fitters.
My husband and I are delighted with the products we bought. The carpets, rug and tiles have been much admired.
Thank you for the excellent service we received from the whole team especially Dylan.

2025年11月19日
自発的なレビュー
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Hi Moira

Thank you so much for taking the time to share your wonderful feedback.

We’re absolutely delighted to hear that you and your husband are so pleased with your recent purchases from our carpet and flooring department at Sterling Home Tillicoultry.

It’s fantastic to know that Dylan, Mark, Brian, and Stewart all played a part in making the experience smooth and enjoyable for you. We’ll make sure your kind words are passed on to them — they will be thrilled to hear how much you appreciated their support.

We’re also very glad that both the carpet fitters and the Karndean fitters delivered work you were happy with.

Hearing that your carpets, rug, and tiles have already been admired is the best feedback we could hope for.

Thank you again for choosing Sterling Home and for recognising the team’s efforts.

Kind Regards

The Sterling Home Team

5つ星のうち5の評価

A great experience

A great experience, We were looking at beds, the staff were very helpful, no pressure to buy. After buying ,we were notified about the process, kept up to date, and provided with a specific delivery date and time. They arrived on time and the two deliver men knew what they were doing, the job was done in no time and all the packing was taken away.

2026年1月20日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Good Afternoon Chris,

Thank you so much for taking the time to share your lovely feedback with us.

I’m delighted to hear that you had such a great experience while choosing your new bed. Our teams work hard to offer helpful, pressure‑free support, so it’s wonderful to know this came across during your visit.

We're pleased to know that you were kept well‑informed throughout the process and that delivery went smoothly.

It’s great to hear that our delivery team arrived on time, completed the setup efficiently, and took all packaging away for you—exactly the experience we aim to provide.

Your comments really mean a lot to us, and I’ll be sure to pass them on to the teams involved.

Thank you for choosing Sterling Home.

Kind Regards,
The Sterling Home Team

5つ星のうち5の評価

A great choice of leather sofas and nice staff

We specifically wanted a leather sofa , so we’re pleased all leather sofas were together and there was an excellent choice.
Nicki from the sales team was extremely helpful.

2026年1月20日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Thank you so much for your lovely feedback.

We’re delighted to hear that our leather sofa selection made it easy for you to find exactly what you were looking for. It’s great to know the layout worked well for you.

We’re also thrilled that Nicki was able to assist you so well — we’ll be sure to pass on your kind words to her.

If there’s anything more we can help with, please don’t hesitate to get in touch.

Kind Regards
The Sterling Home Team

5つ星のうち5の評価

First class service from sale to delivery

No pressure salesperson Matthew. Very helpful with suggestions. Delivery earlier than expected which was great and delivery/installation were first class. Very happy with product

2026年1月26日
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Dear Fiona & Jim

Thank you so much for your kind feedback!

We’re delighted to hear that Matthew made the experience relaxed and helpful, and that your delivery and installation went smoothly — even arriving earlier than expected. It’s great to know you’re very happy with your new product.

If there’s anything more we can do for you, we’re always here to help!

Kind Regards
The Sterling Home Team

5つ星のうち5の評価

New Sofa Purchade…

We went into the Tillicoultry branch just on the off chance there might be a sofa that we liked. Michael Neish was very helpful going through the various options ie maxi sofa, 2 seater sofa, chairs, leather or fabric. Having spent time with us he wasn't pushy when we left saying we would "think about it". We returned several days later to buy said sofa and to his credit he remembered what combination and colour we had looked at.
Michael was a great help and we feel that the level of service was
excellent. Thanks so much.

2026年2月1日
自発的なレビュー
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Good Morning Julie,

Thank you so much for taking the time to share your wonderful feedback.

We’re delighted to hear about your positive experience at our Tillicoultry branch and that Michael Neish was able to guide you through the various sofa options in such a helpful and informative way.

It’s great to know he gave you the space to think things over without any pressure and then remembered your chosen combination and colour when you returned — that level of service is something we’re very proud of.

We’ll be sure to pass your kind words on to Michael and the team.

They’ll be very pleased to hear how much you appreciated their support

Thank you for choosing Sterling Home, we hope to welcome you back again soon.

Kind Regards,
The Sterling Home Team

5つ星のうち5の評価

Friendly staff

Sales staff member Mr Gary Kay was friendly and professional when dealing with my order of a new sofa. Answered all my questions with good knowledge of the products in his section.

2026年1月28日
自発的なレビュー
Sterling Home - Tillicoultry ロゴ

Sterling Home - Tillicoultry からの回答

Good Morning Jeanette,

Thank you so much for taking the time to share your feedback.

We’re delighted to hear that Gary Kay provided you with friendly, and professional service and was able to answer all your questions with confidence.
It’s great to know his product knowledge helped make your sofa-buying experience smooth and enjoyable.

We truly appreciate your comments—they’ll be passed on to Gary and the team.

Thank you again for choosing Sterling Home, your support means the world to us!

Kind Regards,
The Sterling Home Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報