The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further
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Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to ou... もっと見る
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Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... もっと見る
企業が回答しました
We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
連絡先
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, 英国
- 01259 750655
4.7
優良
898件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Sterling Home - Tillicoultry からの回答
Hi William,
Thank you for your feedback.
We're delighted you found a great bargain during your visit! We hope you're enjoying your purchase and look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
The staff we dealt with in both the…
The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further
2026年7月28日
Sterling Home - Tillicoultry からの回答
Hi Dawn,
Thank you for your lovely feedback.
We're delighted to hear that Elaine and Steven provided such helpful service in our Furniture and Carpet Departments. We’ll be sure to pass on your kind comments to them.
We hope you're just as pleased with your purchases when they arrive.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Great Staff all very helpful
Great Staff all very helpful. Sale prices good. Store wonderful for choice and eating. Will be back for all our needs
2026年7月18日
Sterling Home - Tillicoultry からの回答
Hi Mrs McFadyen,
Thank you for your lovely feedback.
We're delighted to hear that you found our team so helpful and that you enjoyed the great sale prices, wide choice, and restaurant experience. We truly appreciate your support and look forward to welcoming you back soon.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Staff were polite
Staff were polite, rather a long wait for item ordered. Did not appreciate being forced into large amount charged for delivery, after nearly not ordering they said we could just have delivery and not all packaging removed, we are capable of doing this and don’t require anyone to do it whilst being made to pay, then the hard sell of protection, this adds hundred of pounds to your order, all I wanted was the sofa not added extras, just hope it gets delivered on time and is in perfect condition
2026年6月28日
Sterling Home - Tillicoultry からの回答
Thank you for taking the time to share your feedback.
We're pleased to hear that you found our staff polite, but we're sorry that aspects of your ordering experience left you feeling disappointed.
We understand your concerns regarding the delivery options and the discussions around our furniture protection plans. Our intention is always to explain the services available so customers can make an informed choice, never to make anyone feel pressured.
Your comments have been noted and will be shared with the relevant teams to help us improve the experience we provide.
We appreciate your decision to place your order with us and if you have any questions or concerns before delivery, please don't hesitate to contact us.
Kind Regards
The Sterling Home Team
Very helpful assistant
2026年7月25日
Sterling Home - Tillicoultry からの回答
Thank you for your positive feedback. It’s greatly appreciated, and I’m glad that you found our sales team very helpful.
Please let us know if there is anything else we can help with.
Kind Regards
The Sterling Home Team
Excellent service
Needed to find a carpet to match recently purchased furniture. Found everyone in the department extremely knowledgeable, helpful and friendly, particularly Steven.
Over years have bought lots of furniture from Sterling- never disappointed.
2026年8月8日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi David,
Thank you for your wonderful feedback and for your continued loyalty to Sterling Home over the years.
We're delighted to hear that our team helped you find the perfect carpet to complement your new furniture. It's especially pleasing to know that Steven and the rest of the department provided such knowledgeable, helpful, and friendly service. We'll be sure to pass on your kind comments to him.
We truly appreciate your ongoing support and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Excellent service
Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to our new settee.
2026年7月25日
Sterling Home - Tillicoultry からの回答
Hi Helen,
Thank you for your wonderful feedback.
We're delighted to hear that you received a warm welcome and that Gerry's knowledgeable, patient approach helped make your shopping experience so enjoyable.
We'll be sure to pass your kind comments on to Gerry and the team. Thank you for choosing Sterling Home Tillicoultry, and we hope you enjoy your new settee for many years to come! 😊
Kind Regards
The Sterling Home Team
Service and reputation
We were attended to by Dylan Wilinson. Very professional and knowledgeable, not pushy.
Having been a manager in retail for 20 yrs he was a credit to your company.
2026年7月23日
Sterling Home - Tillicoultry からの回答
Hi Robert,
Thank you for your wonderful feedback.
We're delighted to hear that Dylan provided such professional and knowledgeable service without any pressure.
It's particularly meaningful to receive such praise from someone with your extensive retail management experience. We'll be sure to pass your kind comments on to Dylan and his manager, as I'm sure they will be greatly appreciated.
Thank you for choosing Sterling Home Tillicoultry, and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Sterling Home - Tillicoultry からの回答
Hi Colin,
Thank you for your lovely feedback.
We’re delighted to hear you found our service helpful and friendly. Your kind comments are greatly appreciated, and we look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Sterling Home , Tillicoultry
We dealt with Amy Ireland who was very polite & helpful. All the staff at Tillicoultry are very nice.
2026年8月3日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Jackie,
Thank you for your lovely feedback.
We're delighted to hear that Amy was so polite and helpful during your visit. It's also wonderful to know that the team at our Tillicoultry store made such a positive impression. We'll be sure to pass your kind comments on to Amy and the rest of the team. We look forward to welcoming you back again soon. 😊
Kind Regards
The Sterling Home Team
Efficient staff
Efficient staff, good quality seat, welcoming and all questions answered, good demonstration
2026年7月19日
Sterling Home - Tillicoultry からの回答
Hi Alan
Thank you for your lovely feedback!
We're delighted to hear that you found our staff efficient and welcoming, and that you were pleased with the quality of the furniture. It's great to know that the demonstration was helpful and that all your questions were answered thoroughly.
Providing excellent customer service and ensuring our customers feel confident in their decisions is very important to us. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind Regards
The Sterling Home Team
Lauren Grant was extremely helpful.
Lauren Grant was extremely helpful, knowledgeable, patient and friendly. I would recommend Sterling Mills, the furniture is well made and long lasting. Thanks again Lauren
2026年8月2日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Tracy
Thank you so much for your lovely review and recommendation. We're delighted to hear that Lauren provided such helpful, knowledgeable, patient, and friendly service.
It's also great to know that you're pleased with the quality and durability of your Sterling Home furniture. We take great pride in offering products that are built to last.
I'll be sure to pass your kind comments on to Lauren, who will be thrilled to receive your feedback.
Thank you again for your support, and we look forward to helping you in the future.
Kind Regards
The Sterling Home Team
We were attended to by Finlay Barrow.
We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short walk around and decided to deal, all completed easily, recommended.
2026年8月2日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Martin
Thank you for taking the time to leave such a positive review.
We're delighted to hear that Finlay Barrow provided you with a helpful, knowledgeable, and pressure-free experience. We strongly believe in giving customers the time and space they need to make the right decision, so it's wonderful to know that you felt comfortable exploring your options, asking questions, and trying different seats at your own pace.
I'll be sure to pass your kind comments on to Finlay, who will be thrilled to hear that his service made such a positive impression.
Thank you for your recommendation, and we hope you enjoy your purchase for many years to come.
Kind Regards
The Sterling Home Team
Sterling Home - Tillicoultry からの回答
Hi Craig
Thank you for taking the time to leave your feedback.
We're delighted to hear that Karen was so helpful and attentive during your experience with us. Providing excellent customer service is something we take great pride in, and we will be sure to pass your kind comments on to Karen. Thank you for your support, and we look forward to assisting you again in the future.
Kind Regards
The Sterling Home Team
Personal attention was spot on and not…
Personal attention was spot on and not too pushy, just right.
Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional, friendly and respectful way. Felt she was there to help us rather than push a sale.
2026年7月31日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Niall
Thank you for your lovely feedback.
We're delighted to hear that Lauren provided the perfect balance of support and guidance without any pressure. Her knowledge, professionalism, and friendly approach are exactly what we strive for, and it's great to know she made you feel comfortable and well looked after throughout your visit.
We'll be sure to pass on your kind comments to Lauren. Thank you for choosing us, and we hope to welcome you again in the future.
Kind Regards
The Sterling Home Team
Great service as always
Great service as always. We've been buying from Sterling for years and never disappointed.
2026年6月19日
Sterling Home - Tillicoultry からの回答
Hi John
Thank you for your lovely review and for your continued loyalty over the years.
We're delighted to hear that you've never been disappointed with our service. Feedback like yours means a lot to the team, and we truly appreciate your ongoing support.
We look forward to helping you again soon.
Kind Regards
The Sterling Home Team
Sterling Home - Tillicoultry からの回答
Hi Susan,
Thank you for your kind feedback.
We're delighted to hear that you found Elaine so helpful and that nothing was too much trouble. Providing excellent customer service is always our goal, and it's wonderful to know we made your experience a positive one.
We really appreciate you taking the time to share your comments and will be sure to pass your feedback on to the team. Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
We went in looking at sofas and suites
We went in looking at sofas and suites. Elaine Fern came over to ask if we needed any help but, we didn’t at that point. We did ask some questions about the sofa we were looking at, she was able to answer our questions easily, with great knowledge of the product. However, when we did require help Elaine was able to assist us with ease, she left us to decide between two sofas. When we had decided which one, again Elaine was there to speak to us about prices, as well as all options to pay. She was friendly but definitely not pushy at all. Gave us plenty of time to consider and decide. Lovely lady, hang onto her, don’t always get sales people like her, worth her weight in gold. Hopefully delivery of goods will be as good as the service from Elaine. Thank you Elaine.
2026年7月27日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Sandra,
Thank you for taking the time to leave such wonderful feedback.
We're delighted to hear about your experience with Elaine. Providing knowledgeable, friendly, and pressure-free service is exactly what we strive for, and it's fantastic to know Elaine helped you find the right sofa while giving you the time and space to make your decision with confidence.
Your kind words mean a great deal, and we will be sure to pass your comments on to Elaine and her manager. We're sure she will be thrilled to hear how much her help was appreciated.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Knowlegeable and very friendly staff
2026年7月11日
Sterling Home - Tillicoultry からの回答
Hi Brent,
Thank you for your feedback.
We're delighted to hear that you found our team knowledgeable and very friendly. Providing helpful, welcoming service is what we strive for, and it's wonderful to know we made a positive impression. We appreciate your support and look forward to seeing you again soon.
Kind Regards
The Sterling Home Team
Great service from Rudy
Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovely friendly, helpful and knowledge service from all mentioned above.
Will definitely return to shop again in the future.
2026年7月26日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi,
Thank you for your wonderful feedback.
We're delighted to hear that Rudy, with assistance from Conor and Darren, provided such excellent service during your visit to our Tillicoultry store. It's great to know their friendly, helpful, and knowledgeable approach made choosing your new kitchen and dining furniture such a positive experience.
We'll be sure to pass your kind comments on to Rudy, Conor, and Darren—they'll be thrilled to receive your recognition. Thank you for choosing Sterling Home, and we look forward to welcoming you back again soon.
Kind regards,
The Sterling Home Team
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