Stone Tile Depot has a great selection of terracotta tile where this material is not prevalent in the Washington, DC area. They are knowledgeable and were helpful in multiple tile projects in my home.... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Stone Tile Depot has a great selection of terracotta tile where this material is not prevalent in the Washington, DC area. They are knowledgeable and were helpful in multiple tile projects in my home.... もっと見る
企業が回答しました
Matt was amazing on getting our shipment to us. Great experience. Will definitely use them again. Probably pretty soon
企業が回答しました
I recently had an issue with a missing shipment, and I was fortunate to be assisted by John M. He was quick to respond and handled the situation with professionalism. He kept me informed with any ques... もっと見る
企業が回答しました
Ordered a sample tile on a Saturday only to realize on Sunday morning there was not enough tile in stock to complete the job. Emailed immediately on Sunday morning to stop/cancel the order, but eviden... もっと見る
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
当該企業による記述

Pleasant Valley Road 25383, ste 110, 20152, Chantilly, Virginia, 米国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
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Stone Tile Depot - Chantilly からの回答
The representative I talked to was very nice and very knowledgeable. I was impressed with the quality of my marble tile and really impressed with the price and it did not take me long to get it shipped to me.

Stone Tile Depot - Chantilly からの回答
I kinda thought it was a bit darker than what ended up coming to me..
The delivery guy could NOT drive down m street, (said his truck was to big) have 18 wheelers able to bring huge earth moving equipment) all the time, but this driver could not figure it out. Rather than AAA Cooper trucking sending a standard size pallet using a standard truck, they brought an 18 wheeler! So I had to go pick up my shipment myself in my pickup truck.. ( lazy driver)
Other than the shipping, and lack of a delivery "to me", everything went ok.. Do wish tile looked darkr like the picture showed.. Had to go with,, plan "B",, as far as theam for kitchen!!

Stone Tile Depot - Chantilly からの回答
Excellent customer service. Timely email responses. Even got a personal phone call to discuss a delay. Product is not unpacked but appears to be packaged well and is beautiful.

Stone Tile Depot - Chantilly からの回答
The customer service staff did an excellent and thorough job with my order. Everything worked out perfectly as ordered. No issues whatsoever.

Stone Tile Depot - Chantilly からの回答

Stone Tile Depot - Chantilly からの回答
Great service on delivery of sample. We love the product and our builder will order the Belgian Blue Stone for our new home build after January 1.

Stone Tile Depot - Chantilly からの回答
Shipping time for tiles is incredibly slow, definitely not the 2-5 business says advertised. They have limited visibility into the suppliers so getting a status update takes multiple follow up calls over several days. Customer Service doesn’t follow through on questions asked and is slow to respond when they do. I would not recommend using Stone Tile Depot.

Stone Tile Depot - Chantilly からの回答
Ana and the entire support team at Stone Tile Deport are great. Highly recommend using them for your next project

Stone Tile Depot - Chantilly からの回答
Was very easy to get the sample , place the order, and pickup in NJ.

Stone Tile Depot - Chantilly からの回答
It was going good. Been trying to match a tile I have here at the hotel. I was supposed to recieve a swacth of a tile, have not recieved it yet or heard back from Sales. Also waiting on another tile for our kitchen area, have heard nothing about this either
I got what I purchased promptly and the product was in excellent condition,

Stone Tile Depot - Chantilly からの回答
I love the tile and the service but I am trying to find tile here in Ri so my shipping cost is not so high

Stone Tile Depot - Chantilly からの回答
Great customer service, friendly staff, prompt delivery, very well packed!
Placed the order at the end of May, received the stones 2 weeks after and the majority was broken so I had to refuse the delivery. Initially stone depot offered to ship new ones the same week but nothing until today so I have requested a refund and I am not getting any response.
The granite was cracked when it arrived and they will not send another one.
The customer service at Stone Tile Depot was ok. However the shipping company used by Stone Tile Depot was terrible! The worst delivery service I have ever experienced. T-Force Delivery missed each delivery appointment for 5 days without a call or email to resolve or reschedule. They finally delivered a week after they first received my shipment in their warehouse, 5 days after the first scheduled appointment. Ridiculous customer service. Rude and unprofessional.
Needed one 12x12 marble tile and got one here at Stone Tile Depot at a cheap price and a fair shipping price from across the
US compared to othe places i looked at online. If I'm doing another tile job this is where i will be going to get tile next time.
Very responsive to an issue with my order. Immediate correction of problem. Speedy shipment.
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