I own an installation company and i have been using Stone Traders since they began operating. Their service and prices are amongst the best in the country. I would not hesitate to recommend them... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Beautiful tiles,easy to sign up & order,easy payment.Great price & delivery cost.Tiles were in great packaging & arrived earlier than expected.No damaged tiles. If we need any more tiles I'll definit... もっと見る
The samples ordered arrived the next day, As did the actual order of 24 tiles. Unfortunately although very well packed and protected 7 out of 24 were broken. Stonetrader were very fast to offer refu... もっと見る
企業が回答しました
Fantastic company to use either online or using their extensive product knowledge over the phone. I have used them several times and the service is consistently good with prompt delivery when it is... もっと見る
企業が回答しました
企業情報
連絡先
European House, 93 Wellington Road , LS12 1DZ, Leeds, 米国
- 0113 231 1572
- sales@stonetrader.co.uk
- stonetrader.co.uk
4.6
優良
585件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast delivery great value
2019年5月16日
自発的なレビュー
Stonetrader からの回答
Hi,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are glad your happy with the speed and value of our services, We hope you use us again.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Fantastic company to use either online…
Fantastic company to use either online or using their extensive product knowledge over the phone. I have used them several times and the service is consistently good with prompt delivery when it is promised. Work colleagues have use too and same great service and prompt after sales when 1 delivery had a few broken tiles in the middle of a box not caused by transit or handling. Price is great too.👍
Will certainly use again as I go about renovating a couple of houses I have to bring up to date.
2019年4月26日
自発的なレビュー
Stonetrader からの回答
Hi Mark,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are pleased that you have had an positive experience with us, we are also happy that you are going to be using us again and that your pleased with our knowledge on our products.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Excellent service.
2019年4月19日
自発的なレビュー
Stonetrader からの回答
Hi Nora,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are pleased to hear that you found our service to be excellent, we will keep making an effort and keep up to our usually high standards.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
fast delivery
fast delivery, no hassle, exactly what I wanted. I have ordered from here twice now and each time it has been exactly what I wanted the way I wanted it at a good price.
2019年3月27日
自発的なレビュー
Stonetrader からの回答
Hi Jamb,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are pleased to hear that you found our site easy to use and that you loved our service. Were always happy to hear of customers using us again after an enjoyable first experience.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Really impressed
Really impressed, was looking to add to tiles I already had in kitchen. Ordered 5 and they are a perfect match, quick delivery and beautifully packaged. Thank you
2019年3月16日
自発的なレビュー
Stonetrader からの回答
Hi David,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are pleased that you found the tiles you were looking for and that they were a perfect match to the ones you already had. Also we are happy to hear that you found the delivery to be quick and in good condition.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Tile Tastic!
Great company, been recommending you to everyone, such good value, and Gareth was great, ringing to let me know an hour before delivery came so I could make sure I was in.
2019年3月14日
自発的なレビュー
Stonetrader からの回答
Hi Laura,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are pleased that your experience with our staff was an enjoyable one, and that you were able to be present to accept your delivery.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Excellent Supplier
My order was handled expeditiously and consider them to be a first class supplier
2019年3月9日
自発的なレビュー
Stonetrader からの回答
Hi ,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are glad your happy with the speed and value of our services, as for us being a first class supplier, its something we pride our self on.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Great product and service
2019年2月19日
自発的なレビュー
Stonetrader からの回答
Hi Kerry,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are glad your happy with the service you had from us and the products , We hope you use us again.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Excellent service and delivery
Excellent service and delivery. I've used stone trader a number of times and have no hesitation to use again or recommend.
2019年2月19日
自発的なレビュー
Stonetrader からの回答
Hi Cain,
Thank you for taking the time to leave us an amazing review on our Trustpilot page!
We are thrilled to hear that you are happy with your tiles and delivery, also that you would use us again, we hope to see you again soon.
If you need any further advice or assistance with your metro tiles please don't hesitate to contact us.
Kind regards,
Stone Trader
Ask for 3 samples all 3 samples arrived…
Ask for 3 samples all 3 samples arrived broken.
2019年2月18日
自発的なレビュー
Stonetrader からの回答
Hi Roy,
Thank you for taking the time to leave us a review.
I am really sorry to hear that your sample order from us arrived damaged. We have just introduced a new packaging to stop this from happening on our Metro range. Unfortunately your order was one of the last to be sent without this so I can only apologise that they arrived damaged.
We weren't aware that the samples arrived damaged. If you would of made us aware of the issue via either phone, email or our live chat service we would of happily replaced the samples tiles for you in the new packaging.
Stone Trader
Easy to order
Easy to order. Delivered quickly. Driver had great device to get our two pallets of tiles in front of the garage
2019年2月16日
自発的なレビュー
Stonetrader からの回答
Hi Jol, Thank you for taking the time to leave us a fantastic review on Trustpilot! We are glad your happy with the speed and value of our services, as for the delivery i will pass your comments to the carrier company. We hope you use us again. If you need any further advice or assistance please don't hesitate to contact us. Kind regards, Stone Trader
Excellent service
Excellent service; staff contactable and very helpful. Speedy delivery... and no P&P costs!
2019年2月9日
自発的なレビュー
Stonetrader からの回答
Hi Jacky,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are glad your happy with the speed and value of our services, We hope you use us again.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Super fast delivery of quality tiles and supplies
Easy transaction.Top Quality Tiles. Quick delivery at exact informed time by polite driver.
2019年1月31日
自発的なレビュー
Stonetrader からの回答
Hi Christine,
Thank you for taking the time to leave us a great review on Trustpilot!
It's great to hear that our customers find our service easy and our quality high, also its good to know that our carrier company are doing there best to be punctual and polite . We couldn't be happier!
If you need any advice or assistance regarding your order don't hesitate to contact us.
Kind regards,
Stone Trader
Best price
Best price, hassle free transaction and accurate delivery date and time.
2019年1月28日
自発的なレビュー
Stonetrader からの回答
Hi Aurangzeb,
Thank you for taking the time to leave us a great review on Trustpilot!
We pride our self on providing customers with the best of everything including price, Also its always a pleasure to hear that our carriers are doing there job correct in delivering your order on time.
If you need any advice or assistance regarding your order don't hesitate to contact us.
Kind regards,
Stone Trader
I was looking for some travertine stone…excellent all round
I was looking for some travertine stone tiles as we have fitted a new extraction fan and needed several more rows to match existing tiles, the tiiles were not easy to find but I found them here and the price was amazing, the delivery costs and times were also the best I could find, the tiles came super fast and are now on my wall and you couldn’t know there were several yeas apart from the original,ones.
2019年1月12日
自発的なレビュー
Stonetrader からの回答
Hi,
Thank you for taking the time to leave us a great review on Trustpilot!
We are glad that you found the tiles you needed and that they matched perfectly, we are also happy that the service our carrier company provided was to our expectations. We couldn't be happier!
If you need any advice or assistance regarding your order don't hesitate to contact us.
Kind regards,
Stone Trader
Ordered my tiles and received the wrong…
Ordered my tiles and received the wrong ones, so i contacted them to tell them of the issue, they said to email them with the picture of the tiles and they will reply to the email. Its been 5 days today and still no reply, will have to chase them up again!!!!
2018年12月20日
自発的なレビュー
Stonetrader からの回答
Hi Soheb,
We pride our self on our customer service and on this occasion we have fallen short of our usual high standards.
We apologise that you received the wrong tiles and there was a delay in replying to your email , i believe the correct tiles have been dispatched and you have received them.
Sorry for any inconvenience this has caused.
Kind regards,
Stone Trader
Fast and great value.
2018年12月17日
自発的なレビュー
Stonetrader からの回答
Hi Paul,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are glad your happy with the speed and value of our services, its something we pride our self on.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Awesome service metro tiles bought…
Awesome service metro tiles bought online for delivery to Scotland 3rd of the price and no issues with delivery would highly recommend. Thanks again
2018年12月13日
自発的なレビュー
Stonetrader からの回答
Hi George,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
It's fantastic to hear we've given you great product and great prices and that you've recommended us. We look forward to seeing you again soon.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
The only negative is I think postage is…
The only negative is I think postage is quite high for the amount of tiles I ordered, the post cost half the price again that I paid for the tiles, and now I find I have a box left but it would probably cost too much to send back.
2018年11月30日
自発的なレビュー
Stonetrader からの回答
Hi Dawn,
Thank you for taking the time to leave our company a Great review on our Trustpilot page.
With regards to our delivery charges, the reason we charge this amount on our metro range is because we have found that sending this type of tile which is fragile until fixed on the wall via a parcel carrier has resulted in high volumes of damaged and unusable product.
We do subsidised the delivery cost from our carriers to ensure we are giving our customers the best possible value for money on orders of this type.
If you need any advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
First class stock
First class stock. Had a problem with a small number of broken tiles when delivered. Contacted 'Stonetrader', who immediatly replaced them. Brilliant service.
2018年11月27日
自発的なレビュー
Stonetrader からの回答
Hi Mrs Proctor,
Thank you for taking the time to leave our company a Great Review on our Trustpilot page.
We are happy your received your replacements, we apologise about any inconvenience caused due to the broken tiles, sometimes it can happen during transit.
If you need any advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
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