Storage King Australia - Granville レビュー 29

great service,lovely staff

Staff at Storage KING Granville was very helpful and great to talk to. Facilities and the cleaness of the premises is the best I've seen for a storage unit. Very impressed with the App System to access entry & exit to the place and unit.

Ashleigh at Granville branch made the entire transaction an easy and smooth experience. She was extremely helpful and professional. Thanks to her amazing service! Would highly recommend.

Tidy storage space with easy transportation

So easy to access & use. Love the proximity app, clear lighting and easy to navigate spaces.

Great service
Great access
Best ever systems
Compared to Kennards at Pyrmont - blows them
Out of the water on price and modernisation

Very easy and friendly

Storage King Granville was a great moving experience for myself and my family . Everything was seamless . I highly recommend them. So definitely will be using their services again if my need arises.

Ashleigh, Steve and the crew are great to deal with, they go out of their way to make sure all your storage needs are sorted FIRST time !!

WELL DONE GUYS !!

Not what I expected when you thought things were safe well I get there and you belongings are all over the place and you can’t find what was so important to you it’s gone

Location. Granville New South Wales

Amazing experience ar granville. Especially the staff at granville is really kind and helpful that made my experience really fantastic.

Beautiful customer service by your gorgeous staff.

Steve and Ash at the Granville branch are marvellous to deal with and went out of their way to accommodate us. The facility is easy to access and can cater for different needs.

It was should be a very good encounter.But now it's getting really bad！
I talked to Steve on last Saterday，and make the quotation and reservation confirmed.He is a very good guy，he let me call him on Monday and make paper work and all details done.I can move in earlier if I need to.
But now，I just feel very disappointed！
I try to contact steve on Monday but another staff pick up the phone.I thought it‘s doesn't matter，cos everything almost done on Saterday.when we went to office and try to make the contract done.We were told that the first month of free events had been cancelled and our contract could not afford this right. Even though I show her the quotation and the application was confirmed, steve also added note one month free on the quotation. I tried to explain to her and asked if there was some misunderstanding, but her attitude was very impatient. She just kept repeating it didn't show up on the system.I really don't understand if it didn't show up on the system，why I received the comfirmed email from system！？Is this our fault? Why are we being treated like this?
The reason might be that we delayed her from work. I felt sorry for that，cos we was plan to move in today and put everything into the car already,It makes us so upset. I hate to think so, but the way some of white people treat Asians is really condescending.kennards self storage staff as well.
This storage king is new built，everthing looks good，very clean and all storage come with digital lock，even it not 24 hours access，but the deal is good.I was thought I found the right place
But now，I have to cancel it and turn to other place.I think their customer service system is terrible.different staff give to you totally different service, It makes me and my partner very confused.
I hope this just my personal experience，not for all.

Ashleigh and her team are super professional, ready to explain everything and offer you the best solution for your needs.

Great customer service