The facility is based in a great location, has great easy to manoeuvre vehicles, trailers, and everything else you need for storage.. The facility is well protected with great servelance, with... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Easy online booking with good storage options and pricing. The facility was perfect for our needs with hassle free access using the app. Overall a great service experience. Thank you!
企業が回答しました
The location of the unit suited my needs. It is secured and good access hours. Were no power sockets in my unit. The app is okay but a little annoying to open the unit when the pop up "locate unit"... もっと見る
企業が回答しました
The new storage facility at Gympie was great for my needs, great location, easy access, clean and choice of sizes. The team were very friendly and helpful. When I need more storage, I would go there... もっと見る
企業が回答しました
企業情報
Swift Storage について
当該企業による記述
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
当該企業による記述
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
連絡先
4.7
優良
528件のレビュー
ネガティブなレビューの 83％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The facility is based in a great…
The facility is based in a great location, has great easy to manoeuvre vehicles, trailers, and everything else you need for storage..
The facility is well protected with great servelance, with easy access..
The storage sizes are very well spaced, very clean, and good height and width..
2026年4月17日
自発的なレビュー
Great facility breeze to enter and…
Great facility breeze to enter and exit,prompt service from staff return your calls straight away,easy to hire extra sheds when needed if available in the complex and very accommodating to allow you to get one in the location near existing sheds you may already have on hire.
2026年4月14日
自発的なレビュー
Great storage facility
Easy online booking with good storage options and pricing. The facility was perfect for our needs with hassle free access using the app.
Overall a great service experience. Thank you!
2026年4月13日
自発的なレビュー
Swift Storage からの回答
Thank you so much for the lovely feedback! We're really glad the booking process was smooth and that the app made access easy for you. It's great to know the facility ticked all the boxes — we'll pass your kind words on to the team. We look forward to continuing to look after you! 😊
easy to set up
easy to set up, secure and very accommodating on moving out if a few days' notice is given
2026年4月10日
自発的なレビュー
Swift Storage からの回答
Thank you for the great feedback! We're pleased the setup was easy and that you felt secure with us. We always aim to be as flexible as possible when life changes, so it's wonderful to hear the move-out process worked well for you. Wishing you all the best, and hope to see you again if you ever need storage in the future!
The new storage facility at Gympie
The new storage facility at Gympie was great for my needs, great location, easy access, clean and choice of sizes.
The team were very friendly and helpful. When I need more storage, I would go there first.
2026年4月9日
自発的なレビュー
Swift Storage からの回答
Thank you so much for the wonderful review! We're thrilled the Gympie facility ticked all the boxes — location, access, cleanliness and size options. It's especially lovely to hear the team made a great impression too. We'll be sure to pass your kind words on to them! We'd love to have you back whenever you need storage again. 😊
Delays in booking and getting access to the unit
Something is off with the billing system. You can book a start date from their website, but for some reason, until they have taken the money from your account, the unit is not accessible. It happened twice, where I booked the property, showed up on the site, on the move in day, only to find the billing was not completed, and the unit access was not configured, even though I booked it on their website. There is also no 24x7 support to call on weekends. Once that was sorted (by about 2 days delay), I was then able to access it, with no issues.
So don't show up at the unit, hoping to access it until you get that text message, and the app is updated. The booking date on your form means nothing until Swift sends that details.
2026年4月5日
自発的なレビュー
Swift Storage からの回答
Thank you for taking the time to share this feedback, and we're truly sorry for the frustration this caused — especially arriving on move-in day to find your unit wasn't ready. You're right that access is only activated once payment is confirmed, and we understand how confusing that can be when a booking date has already been selected. We're actively working to make this clearer during the booking process so customers know what to expect. We also want to let you know that we do have 24/7 phone support available, so if you ever find yourself in this situation again, please don't hesitate to call us and we'll get it sorted straight away. We're glad everything has been smooth since and hope to continue looking after you!
Great storage option
So easy to apply, use and exit. Great customer support. Super clean facility and very secure.
2026年4月6日
自発的なレビュー
Swift Storage からの回答
Thank you for the fantastic review! We're so glad the whole experience — from signing up to moving out — was smooth and straightforward. It's wonderful to hear you felt well looked after, and that our Toowoomba facility met the mark on cleanliness and security. We really appreciate you taking the time to share this. Hope to see you again whenever you need storage! 😊
The location of the unit suited my…
The location of the unit suited my needs. It is secured and good access hours. Were no power sockets in my unit. The app is okay but a little annoying to open the unit when the pop up "locate unit" interferes with opening the unit after first opening. You need to learn this with no one to show you. The staff work remotely to assist and gave me a good deal and helpful support
2026年4月2日
自発的なレビュー
Swift Storage からの回答
Thank you for the detailed feedback — we really appreciate it! It's great to hear our Redland Bay facility ticked the boxes on location and security, and that our remote team were able to look after you. We hear you on the app experience — the 'locate unit' pop-up can catch new users off guard, and we'll make sure that feedback reaches the right people. We're always looking to make things easier, so this is really valuable. Hope the experience continues to be a smooth one for you!
Easy to use and great customer service
Had my unit for a couple of years, was easy process to change to larger unit, customer interaction and service was great. Only neg feedback is would be good to have the hallway door hold back clips reinstalled after they obviously fell off, I had to buy door stops this week to hold back the doors so the removalist could move items without opening the door every time they walk through as very annoying and time consuming.
2026年3月25日
自発的なレビュー
Swift Storage からの回答
Thank you for the lovely feedback Rochelle and for being with us for a couple of years!
Regarding the hallway door – this is a fire door and unfortunately cannot be held open due to safety compliance. We're sorry for the inconvenience.
Very good
Very good. Quick access to site and good security there. Plenty of room to manoeuvre into bays
2026年3月5日
自発的なレビュー
Swift Storage からの回答
Thank you so much for the kind words Steve! We're really pleased the access and security hit the mark. We'll make sure our team hears this. See you next time!
Swift Storage からの回答
Thank you for the kind words Callum. We work hard to keep the complex well maintained, so it's great to hear that comes through. See you next time.
Safe as houses.
Good access, power and water easily accessible. Safe, secure facility.
2026年2月4日
自発的なレビュー
Swift Storage からの回答
Hi Rod, great to hear thank you. Security and convenience are what we're all about at Swift Storage. Thanks for taking the time to leave a review!
Fantastic, Easy & Clean
Fantastic, easy and super clean. The app was easy to use and we had no problems with access. The storage space was so clean, I felt better about storing my household goods there than some of the other places I had looked at. When we were finished with the unit, the move-out process was quick and efficient. Very well organised.
2026年1月30日
自発的なレビュー
Swift Storage からの回答
Thanks for such a thoughtful review Felicity. Cleanliness and ease of access are things we take real pride in, so it's good to hear we ticked these boxes - especially when you were comparing us to other facilities. We're also glad to hear your move out was just as easy as moving in.
Very easy to book and deal with
Very easy to book and deal with, facility was great and had plenty of room
2026年1月27日
自発的なレビュー
Swift Storage からの回答
Hi Steven,
Thanks so much for the great feedback! We're glad to hear the booking process was easy and the facility had plenty of space to suit your needs. It’s always our goal to make storage as simple and stress-free as possible. If you ever need us again, we’ll be here!
— The Swift Storage Team
Great experience
Reasonable prices. Good availability. Clean facilities. Excellent Smart App
2026年1月19日
自発的なレビュー
Swift Storage からの回答
Hi Steve,
Thanks so much for your kind words! We're really glad to hear you found our prices reasonable, the facility clean, and availability solid. It's also great to know the Smart App made everything even easier — that’s exactly the experience we aim to deliver. We truly appreciate your support!
— The Swift Storage Team
Easy steps for keyless entry and all…
Easy steps for keyless entry and all working as should
2026年1月12日
Swift Storage からの回答
Hi Brent,
Thanks for the great feedback! We're glad to hear everything worked as it should and that the keyless entry process was simple and smooth. Making storage easy is exactly what we aim for!
— The Swift Storage Team
Constant price increases
Storage facilities are great but pricing is not you keep raising the price and as a long loyal customer we pay more then a new customer that comes along
2026年1月12日
Swift Storage からの回答
Hi Jay,
Thank you for your honest feedback — we really appreciate your continued support as a long-term customer. We're glad to hear you're happy with the facility, but we completely understand your concerns around pricing.
We do our best to keep our rates competitive while maintaining the high standard of security, cleanliness, and technology our facilities are known for. That said, we recognise how frustrating it can feel when loyal customers don’t receive the same pricing as new ones, and we’re currently reviewing ways to better reward long-term storage users.
Your feedback has been passed on to our team for consideration, and we’d love the opportunity to chat further and see how we can help. Please don’t hesitate to reach out directly.
— The Swift Storage Team
Easy and seamless to use
Easy and seamless to use. Good pricing and great 24hr customer service.
2026年1月9日
Swift Storage からの回答
Hi Peter,
Thanks so much for the great feedback! We're thrilled to hear you found the experience easy and seamless, with pricing that works for you and 24/7 support when needed. That’s exactly the kind of service we aim to deliver — simple, accessible, and reliable. We’re always here if you need anything!
— The Swift Storage Team
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