Alex was helpful and responsive and patiently answer all the questions I have. Jo made the setting up of account smooth and easy. Overall, it was a good experience.
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I'm quite disappointed that my storage unit 797 was broken into (lock broken with bolt cutters). When CTV footage was reviewed by Storage King staff, two males (one Asian) can be seen taking several... もっと見る
企業が回答しました
We didn't actually end up needing Storage King but from our first enquiry to finalising our request,we were treated with courtesy,respect and excellent customer service. Jo particularly was wonderful.... もっと見る
企業が回答しました
Very happy with process, clean environment, staff very pleasant, 1st month free one very welcome, parking good, questions answered freely. Overall having this has made life a slight easier for us
企業が回答しました
企業情報
Storage King Australia - Mitcham について
当該企業による記述
Storage King Australia: Stuff It. Live More.
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Why Aussies Love Storing with Storage King:
-
Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
- Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
- We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
- Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
- Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.
How We Can Help You:
- Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
- Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
- Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
- Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
連絡先
2 Simla St, 3132, MITCHAM, VIC, オーストラリア
- 03 9874 4888
Get Your FREE, No-Obligation Quote Today
4.8
優良
125件のレビュー
ネガティブなレビューの 80％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful and Responsive
Alex was helpful and responsive and patiently answer all the questions I have. Jo made the setting up of account smooth and easy. Overall, it was a good experience.
2026年2月20日
Storage King Australia - Mitcham からの回答
Hello Wendy, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Outstanding customer service
We didn't actually end up needing Storage King but from our first enquiry to finalising our request,we were treated with courtesy,respect and excellent customer service. Jo particularly was wonderful. Very compassionate and caring for our particular situation. Many thanks
2026年2月16日
自発的なレビュー
Storage King Australia - Mitcham からの回答
Thank you for your kind words, Susan! It is wonderful to hear that you received excellent customer service during your inquiry. Jo truly embodies our commitment to compassion and care. If you ever need storage in the future, we’ll be here to help!
Your service and staff so helpful and…
Your service and staff so helpful and pretty friendly thanks for your attention
2026年2月1日
Storage King Australia - Mitcham からの回答
Hello Dinh, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Mitcham
Alex + Jo from the Mitcham site have been great to deal with. Nothing is a problem for either of them.
2025年12月11日
Storage King Australia - Mitcham からの回答
Thanks for the great review, Rob. It is a pleasure to be of service.
Storage King Australia - Mitcham からの回答
Hi Michael, Thank you for the positive feedback!
Good customer service.
2025年9月21日
Storage King Australia - Mitcham からの回答
Hi Mike, Thank you for the great review!
I'm quite disappointed that my storage…
I'm quite disappointed that my storage unit 797 was broken into (lock broken with bolt cutters). When CTV footage was reviewed by Storage King staff, two males (one Asian) can be seen taking several tubs of my belongings. Was I supposed to take out insurance, to ensure I was covered for theft?
Thanks Janene
2025年9月5日
Storage King Australia - Mitcham からの回答
Hi Janene,
Thank you for taking the time to share your feedback — we completely understand how distressing this experience has been. Following our investigation into the incident on 11 September, CCTV footage confirmed that two individuals entered the facility using your unique access code and were seen removing items from your unit. Unfortunately, as your secure access code was used, this suggests that your access details may have been compromised.
As discussed, insurance is offered and recommended at the time of sign-up to provide cover in situations such as theft or damage. While optional, it is an important safeguard against unforeseen events.
We have advised you to report the matter to local police, and we will continue to cooperate fully to assist their investigation. Please don’t hesitate to contact our office directly if you require further support or any documentation for your report.
Kind regards,
Storage King Mitcham Management
My booking was very last minute and…
My booking was very last minute and needed to be finalized very quickly. This was achieved with the wonderful assistance of the staff. I am very grateful
2025年7月27日
Storage King Australia - Mitcham からの回答
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Australia - Mitcham からの回答
Thanks for the great review, Gurwinder. It is a pleasure to be of service.
Very happy with process
Very happy with process, clean environment, staff very pleasant, 1st month free one very welcome, parking good, questions answered freely. Overall having this has made life a slight easier for us
2025年6月25日
Storage King Australia - Mitcham からの回答
Thanks for the fantastic feedback, Robert! It is wonderful to hear that our clean environment, helpful staff, and great offers have made your experience enjoyable. It’s always our goal to make things easier for you. Looking forward to continuing to serve you!
The staffs are friendly and the process…
The staffs are friendly and the process has been simple. I didn’t give them a five star just because I was originally told that the $400 bond for van rental would be waived under their new system but then when we went to collect the van we were told they won’t be running the new system.
2025年6月22日
Storage King Australia - Mitcham からの回答
Thanks for your feedback, Diana! We’re glad to hear you found our staff friendly and the process simple. We apologise for the confusion regarding the van rental bond. We’re always looking to improve, and your input helps us make necessary adjustments. We appreciate your understanding!
The team at Mitcham site is so great
The team at Mitcham site is so professional, helpful and make dealing with this company so easy & great.
2025年3月1日
Storage King Australia - Mitcham からの回答
Hello Koula, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Australia - Mitcham からの回答
Hi Raff, Thank you for the great review!
Very easy and simple to organise
Very easy and simple to organise. And I like the fact that they have some equipment to easily move the heavier and bulkier items around.
Also, not to know that there is a van available as well
2025年4月27日
Storage King Australia - Mitcham からの回答
Thanks for your feedback, Andrew! We're glad to hear you found the process easy and appreciated our equipment. Our goal is to make moving as smooth as possible, and it's great to know our van service met your needs. Looking forward to helping you again!
Good service from reception at Storage…
Good service from reception at Storage King in Mitcham, easy to navigate the premises.
Clean facilities, helpful staff.
2025年4月6日
Storage King Australia - Mitcham からの回答
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Great service and care.
2025年2月9日
Storage King Australia - Mitcham からの回答
Hi Michelle, Thank you for the positive feedback!
execellent storage Facities
Very Helpful staff, very clean and very well laid out
easy to park, plenty of equipment trolleys to use to make moving so easy. really liked that Storage king has staffed hours just adds to even better safety to your storage
if you need storage l highly recommend Storage King Mitcham
2025年1月10日
Storage King Australia - Mitcham からの回答
Thanks for the fantastic review, Justin! It is wonderful to hear that you found our staff helpful and the facility easy to navigate. Your recommendation means a lot to us, and we’re glad we could provide a safe and convenient storage experience. We look forward to seeing you again!
Very accommodating and helpful!
Storage King have been fantastic with our needs, originally booked a 3/4 garage but when that wasn't big enough they put aside a full garage. Made moving all of our things in very easy!
2025年1月3日
Storage King Australia - Mitcham からの回答
Hi Travis, we’re glad to hear about your positive experience with Storage King! It’s great to know our team was able to accommodate your needs and make your move easier. Thank you for your kind words and for choosing us for your storage solutions!
Great experience.
Great experience in every aspect of communication, facilities and customer service.
2024年11月13日
Storage King Australia - Mitcham からの回答
Hello Micheline, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Australia - Mitcham からの回答
Thanks for the fantastic review, Ross! It is wonderful to hear that you found our information helpful and that the transaction process was smooth. Your satisfaction is our priority, and we appreciate your feedback!
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