Store Liverpoolfc レビュー 

Ordre #9052719 . Commande effectuée il y a 1 mois aucun retour ni suivi. J’ai du demander à paypayl d’intervenir pour le remboursement . 4 messages envoyés , sans aucune réponse.La boutique en ligne de Liverpool est une vrai catastrophe . Un grand club ne peut pas se permettre une telle médiocrité

Bought the new Liverpool home jersey for $100 maybe $105 with taxes as it said in the subtotal then once the package arrived after like 2 weeks we got charged 170 dollars for an unspecified reason. Still trying to get the money back but doesn’t seem to be working. ABSOLUTE SCAM!

I ordered 26-27 HOME BABY FRILL BODYSUIT and 26-27 HOME BABY BIB.

Both are very high quality and is value for money.
I received them in just 7 days.

No problem at all with the order

J'ai commandé un maillot le 06/09.
A ce jour, rien reçu. 3 mails envoyés via contact sur le site et zéro réponse.
Somme débitée le 07/09.
Ce n'est pas sérieux et dégrade l'image de Liverpool FC.

Sizing is way off. Returned items at my own cost. After 3 weeks no refund, had to contact customer service direct. Not a good experience

Bought items worth over £150 on club website. 5 days pass and it’s not been sent, I contacted customer service and they say it’s my fault for not messaging them quicker. And now all items are sold out. Disgrace, and no accountability. Shocking!!!

Bad online sales item was cheaper a day after purchase *not yet been delivered) spend alot money yet they would not honour it like other retailers . Shop elsewere

Disappointing customer service. My autistic son removed the tags of his new £85 shirt before we realised numerous snags in the fabric. It was a special gift for his 16th but we were told they're is nothing they can do as the tags (which we still have) are removed. No flexibility even when we explained our circumstances.

I am in shock and that in the most positive way I can think of. I placed my order from the online store FOUR days ago from my home in Israel and the package arrived TODAY. From the order confirmation till its arrival I've received progress updates every day. Amazing! Thank you so much for the excellent service! I will definitely recommend to LFC fans here in Israel to buy from your store
#YNWA

Spend your money elsewhere unless you want to be treated with disrespect,,the security likes standing looking then when you look back turn's away,, washer, anfield is a great place but this shop not for me only due to ignorant staff

My customised 26/27 kit was ordered as a gift. The shirt was despatched and delivered within 48 hours however to my horror, the name on the shirt was misspelled and ruined the birthday present. I contacted customer services via online form and received an apology after submitting photo proof of the customisation fault however over a week later I have no replacement and my loved one's birthday is soon approaching. Such poor quality checks to issue a name spelled incorrectly.

If I could rate this 0 or minus I would.
I ordered a gift for my dad, from here as he's a long time Liverpool fan. To be delivered by UPS, I missed the initial delivery as I had no idea it was coming the following day. I asked as per delivery options on the UPS card for it to be delivered to a secure location they provided. Despite this and calling and talking to UPS the item was returned to Liverpool FC. I contacted them as my contract of sale is with them and all I got was standard scripted responses, and we'll refund you in 14 days. If you want the item, you will need to order again. There was no customer service, and their interest is clearly on getting the money. I am disgusted by how they have no interest in offering any level of service the response is there is nothing we can do. There will be things they can do but clearly they are not bothered. Do not order from the online shop!

I had a green adidas shirt before Christmas costing just under £100 the digits on the back of the shirt have come off, I first made a complaint about it in the beginning of May and as its dragged into June they said its passed the 6 month warranty if you don't live in Liverpool
DO NOT BUY ONLINE FROM THE STORE THEY HAVE A DON'T CARE ATTITUDE WHEN YOU WANT SOMETHING REPLACED EVEN IF YOU GOT THE ORDER NUMBER VERY POOR SERVICE

Bought the new 95 retro Adidas jumper but the Carlsberg logo started coming away from the jumper on first wear. I worried this and was told to iron it with a paper barrier but after first wash it was much worse.

I returned, having to pay for postage despite the faulty item, and it is now 14 days since it was received with no update and no refund. Really really poor

RUN!!
Do not buy from them
Scam you after you purchase to only find out they try to charge you $80 COD charge from UPS prior to delivery.
I refused my package because I was not going to pay extra for something I was as not told about. Kept emailing company and they kept saying they received package but had to be inspected . 2.5 months and several emails later, still no refund . Contacted my credit card company for refund.

I bought a gift voucher for full membership for my husband for Christmas. After several chats, emails, facebook help, no one has been able to sort it out. Hopeless and unhelpful service

Total scam! I haven’t receive my order. I have been in contact with the company and they told me that they will send it, one year later, nothing.

The merchandise itself is excellent — high quality, well-made, and exactly as described. I was genuinely happy with the products I received.

I do want to warn U.S. customers about shipping costs. While the site clearly states that customs and import duties may apply outside the UK (which is expected), the carrier choice has a major impact on the final price and is not transparent at checkout.

My order was shipped via UPS, and I was charged roughly 60% of my purchase price at delivery. A significant portion of this total came from UPS brokerage and disbursement fees, not government customs alone.

This isn’t about disputing customs policy — it’s about transparency and choice. If UPS is the shipping method, customers should be given alternate options so they can understand the full cost before ordering.

Jeg har kun haft positive oplevelser med at handle her. Jeg har handlet her flere gange. De holder den ca. leveringsdato de lover og jeg har ikke oplevet fejler eller lign. på de varer jeg har købt.

I bought a pennant and coffee mug off the Liverpool FC site. It indicated it was their US site. The product quality is fine and the order went thru fine....it required $10 for shipping. No mention was made it would ship from Netherlands and tariffs would be added by carrier. UPS tracking gave no details either. The $27 order shows up and the UPS driver wants a check for $42.21 citing tariffs! So....just wanted to put that out so all are aware