Really beautiful flooring. I ordered the Lusso Flooring Trento Distressed Natural Brushed & Lacquered Engineered Oak. Very pleased, service was great, the guy I dealt with was helpful (Aiden I think... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I looked at Stories website for hard wood flooring. I chose few that I was interested. I was given an option of free samples, which I took the advantage of. As soon as I ordered the samples, I was i... もっと見る
企業が回答しました
Stories flooring is brilliant, they are great on response and customer service but they should dump Amazon as shippers of their samples. They consistently fail to deliver. You get excited about select... もっと見る
企業が回答しました
The samples were delivered promptly but what was so refreshing was i had a follow up email amd text. This shows that this small company care about their customer service.
企業が回答しました
企業情報
当該企業による記述
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
連絡先
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, 英国
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4.5
優良
2230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 73％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service 👍👍
2026年2月10日
Stories Flooring からの回答
Hi Paul,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring からの回答
Hi Terry,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring からの回答
Hi Elsabeth,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring からの回答
Hi Andy,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring からの回答
Hi Simon,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very helpful staff
Very helpful staff. Sent samples quickly and provided expert advice when requested.
2026年1月29日
Stories Flooring からの回答
Hi Jane,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Fantastic products are customer service…
Fantastic products are customer service - went the extra mile- best wooden floor out there !
2025年8月19日
Stories Flooring からの回答
Hi Jane,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
I asked for samples and they arrived…
I asked for samples and they arrived within a couple of days, excellent service.
Thank you
2026年1月23日
Stories Flooring からの回答
Hi John,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great Service
2026年2月16日
Stories Flooring からの回答
Hi Kevin,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring からの回答
Hi Kate,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Brilliant service
Brilliant service from these guys. I even managed to mess up my order but a quick call and they put it right without any issue.
Great communications and customer service. Thanks all
2025年7月2日
Stories Flooring からの回答
Hi Robert ,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
For my part
For my part, I think everything is fine, but this is the second time the company that delivered the package has sent me packages that are open and in bad condition.
I believe that if I decide to hire your company in the future, I hope that I never receive any more packages from this delivery company.
Regards
Jose valido
2026年2月19日
Stories Flooring からの回答
Hi Jose,
Many thanks for the feedback. We deliver free samples through Evri (your order) and then paid orders are sent on pallets. Sometimes the sample boxes can get thrown around a bit in transit but hopefully the samples themselves were fine
Gareth
Stories Flooring からの回答
Hi Daniel ,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent customer service
Excellent customer service. Chris was helpful and very friendly and sent samples out rapidly, which were beautiful. It's this personal service which led me to choose Stories over another place I was considering - thoroughly recommend :)
2026年2月18日
自発的なレビュー
Stories Flooring からの回答
Hi Jacob,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very helpful and quick service
Very helpful and quick service. Immediate response from customer service, no waiting around. Solved my query immediately.
2026年2月17日
Stories Flooring からの回答
Hi Shannon ,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Fantastic company to deal with
Fantastic company to deal with, went above and beyond with any queries I had. Floor is brilliant quality and looks great down. Would highly recommend thank you!
2026年1月13日
Stories Flooring からの回答
Hi Megan,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Always quick sample delivery
Always quick sample delivery. We just went with a product that Stories don't stock (J2 LVT) as we weren't keen on the finished job pictures we saw of the Textures products. But cannot fault the Stories customer service and experience
2026年1月4日
Stories Flooring からの回答
Hi Claire,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring からの回答
Hi David,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great experience
The website is very easy to navigate and it's good that a sale was currently on. I asked for a sample and it was delivered free of charge and on time without any issues.
2026年2月12日
Stories Flooring からの回答
Hi Steve,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Terrible communication! Ghosted at point of sale!
Don’t bother trying to get in touch with this company. Despite chasing 9 times across email, instagram and phone, they won’t get back to you even though you were trying to contact to buy! And when they finally do reply, they won’t honour the price you were given despite the fault being on their part for not responding
2026年1月16日
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