Straight2You ロゎ
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Straight2You レビュヌ 

121
•
TrustScore 5段階評䟡の4.5

4.7

おもちゃ屋
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Ordered a pool, while going to build I soon realised it was missing the support legs. Contacted the company and I was swiftly offered a refund, received within a few days. Can’t fault company I will o... もっず芋る

5぀星のうち5の評䟡

I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol. But no, I got... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I was pleased that the item arrived so promptly as it was a birthday present and came in time for the birthday. HOWEVER I made an order at the same time order S21412 and am still awaiting delivery!... もっず芋る

䌁業情報

  1. おもちゃ屋
  2. キャンプ甚品店
  3. カヌヌ・カダック店
  4. 子䟛向けのおもちゃ屋

圓該䌁業による蚘述

Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

121件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(121)

過去12か月のレビュヌ数: 33件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち2の評䟡

I am still waiting on my package

I am still waiting on my package , I got an email saying it’s been sent back to the sender , I haven’t had an email saying if it’s getting sent back out or if they have even got it , I tried emailing a million times and it won’t send

2024幎9月8日
自発的なレビュヌ
Straight2You ロゎ

Straight2You からの回答

Hi Lilli,

Looking the tracking systems for both orders, there's no markers that they're being returned to sender. One is being redelivered today and the other was dispatched on Thursday 5th. You sent one email on Tuesday 3rd, which we responded to promptly.

We have had extremely high demand for the product you ordered, which had led to delays in dispatch which we apologise for. If you have any further issues, we will be more than happy to resolve them.

Regards,
Straight2You

5぀星のうち5の評䟡

Great service my order was sent back


Great service my order was sent back twice by Royal Mail but this company were very good reposted my order straight away very pleased with there service

2024幎7月26日
Straight2You ロゎ

Straight2You からの回答

Hi Lorraine,

Thanks for the positive review.

Regards,
Straight2You

5぀星のうち5の評䟡

bluey bike helmet


I was looking for a bluey bike helmet for my niece. Straight2you delivered quickly and my niece loves her helmet. I would definitely recommend this webpage

2024幎6月28日
自発的なレビュヌ
Straight2You ロゎ

Straight2You からの回答

Hi Karen,

Thank you for your positive review.

Regards,
Straight2You

5぀星のうち5の評䟡

Brilliant and quick delivery

Brilliant! Great price and quick delivery of Disney 100 Crystal Art stickers. Would purchase from again!

2024幎6月24日
Straight2You ロゎ

Straight2You からの回答

Hi Harri,

Thank you for the positive feedback. We hope to see you again soon!

Regards,
Straight2You

5぀星のうち1の評䟡

Money taken from bank account

Money taken from bank account, no order confirmation e-mailed and no goods recieved.

2024幎6月17日
自発的なレビュヌ
Straight2You ロゎ

Straight2You からの回答

Dear Chris, we were very saddened to see this as we thought we'd dealt with your queries as and when they came in last week and yesterday. However, it appears they were not.

As you know, you initially called us to place the order, telling us the item was not required until August, but wanted to order it early. Your order was taken over the phone. However, the order was not processed correctly our side, thus no payment or email was sent to you to confirm because the order was still waiting to be put in to our system. That was completely our fault and we did of course apologise for this when you called and subsequently processed the payment and removed postage charges by way of an apology for the issue.

I am afraid we are currently experiencing very high volumes of orders and we are a small business, so have been working extremely hard to get orders out, but this means it takes longer for the orders to get processed from start to finish, as we prioritise them in the order that they come in.

Your order was input while you were on the phone and it was in our system when you called yesterday and had been picked and packed and was awaiting despatch - which is when the courier collects and scans the parcel. This usually then triggers a confirmation of despatch email (sometimes this can go in to junk) depending on your email settings. However, due to the number of orders, the scan could not get done earlier than Tuesday as the courier had collected already.

We did send a manual confirmation through yesterday, which from my understanding you received while you were on the telephone but I apologise if this was not the case. Should you still need that confirmation again, please do let us know and we will happily send it for you.

By way of an apology for the delay, we have arranged for a free science related toy to be sent with. your order. This has been despatched today, for a next day service with DHL - which we hope will be with you tomorrow but please allow up to two working days. The tracking will update once the parcel is collected and you will be able to see it moving through the delivery network.

We usually do very well with our customers and their feedback but on this occasion, for you, we did not hit the mark so we sincerely apologise for that.

To confirm, as per our telephone conversations, we have not charged any postage on your order and we have sent with your purchase, a free science related item, which I hope your grandson likes, when his birthday arrives.

Again, apologies for the mishap on this occasion.

Should you need any further help please let us know.

Thank you.

5぀星のうち5の評䟡

Excellent

Kept up to date and delivery was fast and efficient!

2024幎4月3日
Straight2You ロゎ

Straight2You からの回答

Hi Linda,

Thanks for shopping with us and the positive review.

Regards,
Straight2You

5぀星のうち5の評䟡

Great Service

Great prices, super fast delivery and perfect quality! Excellent service

2024幎4月3日
Straight2You ロゎ

Straight2You からの回答

Hi Lucy,

We're happy to hear that you're satisfied with your purchase. We hope to see you again soon!

Regards,
Straight2You

5぀星のうち5の評䟡

Fast and speedy delivery especially


Fast and speedy delivery especially over the Easter holidays.
I ordered this for my husbands birthday as he's a massive fan. Due to the holidays it said it would be arriving just after his birthday. We'll it arrived on his birthday.
It looks good as it lights up the boys rooms while on his ps5.

2024幎3月29日
Straight2You ロゎ

Straight2You からの回答

Hi Sharon,

Thanks for your lovely message, we're glad to hear that you're enjoying your purchase and look forward to seeing you again soon!

Regards,
Straight2You

5぀星のうち5の評䟡

From placing my order on Wednesday to


From placing my order on Wednesday to receiving my delivery on Saturday, I was kept updated. My delivery was on time x in perfect condition.

2024幎3月6日
Straight2You ロゎ

Straight2You からの回答

Hi Barbara,

Thanks for the 5* review. We're happy to hear that you're satisfied with our service.

Regards,
Straight2You

5぀星のうち5の評䟡

Very good service.

2024幎2月3日
Straight2You ロゎ

Straight2You からの回答

Hi Terry,

Thanks for shopping with us. We're glad to hear that you've enjoyed our service and hope to see you again soon!

Regards,
Straight2You

5぀星のうち5の評䟡

This was my first time ordering from


This was my first time ordering from Straight2you and have been pleasantly surprised. Have been kept up to date on order details and item arrived promptly. I would not hesitate to recommend Straight2you to anyone.

2024幎2月2日
Straight2You ロゎ

Straight2You からの回答

Hi Amanda,

Thanks for shopping with us. We're happy to hear that you've enjoyed your experience. We hope to see you again soon.

Regards,
Straight2You

5぀星のうち5の評䟡

Positive shopping experience

Easy ordering, prompt delivery, competitive pricing.

2024幎2月2日
Straight2You ロゎ

Straight2You からの回答

Hi Rhian,

Thanks for the positive review, we're glad to hear you've had a positive experience.

Regards,
Straight2You

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