Today I placed my 3rd order of leather straps from StrapsCo.com and I am thrilled to be placing this order. The company ships fast, and their quality is unbeatable. I won’t be ordering from any othe... もっと見る
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I’ve been buying watch straps from StrapsCo for a while now, and they’ve consistently been my go-to. Their pricing is really competitive, and they often have discounts that actually feel worthwh... もっと見る
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(Most of my comments are not about Straps as a company.) For a number of years, I wore a Garmin Smartwatch. I bought many watchbands from Straps and never had a problem. When my watch battery starte... もっと見る
This is my second purchase from StrapsCo.com. my first purchase was a jubilee bracelet (22) that makes my panda dial stand out. I bought another Jubilee (20) for my Tissot Carson dress watch. Can't wa... もっと見る
企業が回答しました
企業情報
当該企業による記述
StrapsCo is the leading online destination for high-quality watch bands, accessories, and tools. Founded with a simple mission, to help people personalize their watches, StrapsCo has grown into a trusted brand known for its huge selection, fair pricing, and customer-focused service. Whether you’re upgrading a luxury timepiece, refreshing your smartwatch, or replacing a daily-wear strap, StrapsCo offers options to fit almost every wrist and every style. With over 10,000 SKUs, StrapsCo carries the largest collections of watch straps anywhere online, including leather, rubber, stainless steel, nylon, sailcloth, FKM and more. We’re also widely recognized for our extensive compatibility across brands such as Apple, Samsung, Garmin, Fitbit and more, making it easy for customers to find the perfect fit without guesswork. Our team is committed to delivering a smooth, reliable shopping experience—from detailed product pages and real-world fit photos, to fast shipping and responsive customer support. We understand that a watch strap is more than an accessory, it’s an expression of personal style. That’s why every StrapsCo product is designed or selected with durability, comfort, and aesthetics in mind. Customers choose StrapsCo not only for the selection, but for the consistency and care we put into every order. Whether you're a collector, an enthusiast, or simply refreshing your daily watch, StrapsCo is here to help you love your watch even more.
StrapsCo.com | Shop the World's Best Selection of Watch Bands & Straps
当該企業による記述
- Buy 2 Get 1 Free - Always!
- For every 3 items added to cart, you will get 1 of them FREE. Valid on ALL products on StrapsCo.com. Promo codes can still be used with BUY 2 GET 1 FREE.
Hassle-free returns!
Satisfaction guaranteed
Customer satisfaction is our #1 priority. If you're not satisfied with your order for any reason, simply return it to us for a full refund or exchange.
連絡先
35 Gateway Dr, Ste 100, 12901, Plattsburgh, 米国
- info@strapsco.com
- strapsco.com
Buy 2, Get 1 FREE
4.3
優良
330件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Awesome place to purchase replacement…
Awesome place to purchase replacement wrist watch bands.
2026年2月4日
StrapsCo.com からの回答
Thank you! We’re so glad you had a great experience and appreciate you choosing us for your replacement watch bands 😊
StrapsCo.com からの回答
Thank you! We’re glad to hear you found our prices great and the ordering process easy 😊
Ease of shopping for my various…
Ease of shopping for my various watches. Price, my second order definitely include quality, and I would say great customer service but have never had an issue. From my purchases so far I highly recommend StrapsCo, they put the style back in your watches. It's like buying new watches without the cost, and having friends ask when did you buy all of these new watches. That's the fun part.
2026年1月1日
StrapsCo.com からの回答
Thank you so much for the kind words and for recommending StrapsCo! We’re thrilled to hear that you’re enjoying the quality, value, and ease of shopping.
That “new watch” feeling (and the compliments from friends!) is exactly what we love to hear. We truly appreciate your support and look forward to being part of your collection for many more styles to come.
Refused refund for defective band
I ordered a link band for my Apple Watch and when I tried to remove some of the links (with the tool I ordered) some of them would not come out. When I returned the band and the tool, they would not refund me because the band “showed signs of use.” They offered me store credit, but I don’t need another defective band from them. I would steer clear of this website.
I couldn’t wear the band with all the extra links, and the extra links would not come out, even using the tool I bought from this site. So this constituted “signs of use” in their book. It was a defective band, period.
And now, months later, they finally contacted me and gave me a refund. I hope customer service improves.
2026年1月27日
自発的なレビュー
StrapsCo.com からの回答
Thank you for sharing your experience. We’re sorry to hear about the difficulty you had adjusting the band.
All returned items are carefully inspected, and in this case, the band showed signs of use, which is why a refund wasn’t possible under our return policy. That said, we offered store credit as an exception and regret that this didn’t meet your expectations.
Great watch straps!
Very good quality watch straps at reasonable prices. Fast shipping as well. Thanks!
2026年2月1日
StrapsCo.com からの回答
Thank you for the kind words! We’re glad you’re happy with the quality, pricing, and fast shipping. We really appreciate your support!
the Ordering process went well
the Ordering process went well. Now, I’ll wait until after the band is delivered to complete the Review.
2026年1月31日
StrapsCo.com からの回答
Thank you for your order! We’re glad the ordering process went smoothly. We look forward to hearing your feedback once your band arrives.
You need to have a re-order point that's sooner
Great selection but a times I'm going with my second choice because the 1st is out of stock. Wish you had a better inventory stock.
2026年1月31日
StrapsCo.com からの回答
Thanks for your feedback! We’re working on improving our stock, so your first choice is available more often. We appreciate your patience!
I have ordered three times now from…
I have ordered three times now from StrapsCo and it’s been all great experiences!
2026年1月21日
StrapsCo.com からの回答
Thank you so much for your support! We’re thrilled to hear you’ve had great experiences with us, and we can’t wait to serve you again! 🙌
Great Products, Great Prices
I have been a StrapsCo. customer for a number of years.
For me, they offer a very nice selection of watch straps at a very reasonable price. Overall, the quality is excellent across their offerings.
As watch collector with over 30 watches, many that are vintage, I like to show some color with my straps and StrapsCo. offers some colorful straps.
I would highly recommend StrapsCo. if you want excellent quality at great value.
2026年1月22日
StrapsCo.com からの回答
Thank you so much for your kind words and for being a loyal customer over the years! We’re thrilled to hear that our selection, quality, and colorful options help you enjoy your watch collection even more. Your recommendation means a lot to us! ⌚🎨
I ordered the wrong band
I ordered the wrong band, contacted customer service. You were very responsive. I sent the band in for exchange. Am awaiting the new one. You have been very helpful and friendly. Will buy from you again
2026年1月20日
StrapsCo.com からの回答
Thank you so much for your kind words! We’re glad we could assist you and make the exchange process smooth. We appreciate your support and look forward to serving you again in the future!
Good quality and nice fit.
2026年1月19日
StrapsCo.com からの回答
Thank you for your feedback! We’re glad to hear that you’re happy with the quality and fit. We really appreciate you sharing your experience!
StrapsCo.com からの回答
Thank you for your feedback! We’re glad to hear the site was easy to navigate and that you were able to find what you were looking for. We appreciate you letting us know!
Straps always has the best quality…
Straps always has the best quality watch straps anywhere
2026年1月14日
StrapsCo.com からの回答
Thank you so much! We really appreciate the kind words and are glad you’re happy with the quality of our straps.
My go-to for all my straps
My go-to for all my straps. I have big wrists and strapsco is the only place that has a good selection of extra long straps that fit.
2025年12月30日
StrapsCo.com からの回答
Thank you so much for the kind words!
We’re really glad to hear our extra-long straps work well for you. Big wrists deserve great options too, and we appreciate you making us your go-to for straps.
This was honestly a FRUSTRATING AND…
This was honestly a FRUSTRATING AND DISAPPOINTING experience.
Strapsco loudly advertises a “NO HASSLE 30-DAY MONEY BACK GUARANTEE – FULL REFUND FOR ANY REASON.” That promise is the only reason I felt comfortable ordering. Turns out, it’s basically MARKETING WORDS WITH CONDITIONS THEY DON’T CLEARLY DISCLOSE.
I returned THREE WATCH STRAPS WELL WITHIN 30 DAYS because they DID NOT FIT MY WRIST. One of them even had POOR STITCHING THAT IRRITATED AND SCRATCHED MY SKIN. Apparently, actually trying on a watch strap (THE ONLY WAY TO KNOW IF IT FITS) is considered “used” and suddenly disqualifies you from a refund.
Instead of honoring their own guarantee, they refused to refund my money and tried to push STORE CREDIT. I DON’T WANT STORE CREDIT. I DON’T WANT ANOTHER PRODUCT. NONE OF THEIR STRAPS FIT ME — THAT’S THE WHOLE POINT OF THE RETURN.
This feels MISLEADING AND SHADY, and absolutely not what “NO HASSLE” OR “100% SATISFACTION GUARANTEED” means to a normal customer. If you expect their refund policy to be honored the way it’s advertised, THINK TWICE BEFORE ORDERING.
2025年12月28日
自発的なレビュー
StrapsCo.com からの回答
We’re truly sorry to hear about your experience and understand how frustrating this was for you. Our intention is never to mislead, and we appreciate you sharing your feedback.
Our 30-day return policy applies to items that are unused and eligible to be restocked. Unfortunately, once straps show signs of use, they cannot be restocked out of respect for all customers, which is why a refund was not possible in this case. As a courtesy, we offered store credit so you would not lose the value of your purchase.
Your feedback has been noted and will be shared internally as we continue working to improve how our policies are communicated.
Fabulous products and great customer…
Fabulous products and great customer support and delivery.
2025年9月4日
StrapsCo.com からの回答
Thank you so much! We’re thrilled to hear you’re happy with our products, customer support, and delivery. We truly appreciate your support! 😊
StrapsCo.com からの回答
Hi Paul, thank you for taking the time to share your feedback. We’re sorry to hear that your order wasn’t completed as expected.
We’ve reached out to you via email so we can look into this and ensure you receive the complete order.
Exceptional Value at a Reasonable Cost
I originally placed an order for three straps. Two were for my wife's Apple Watch and one was a Dassari FKM rubber for myself. I was so impressed with them that I ordered another six for myself. All were Dassari as I felt the small difference in price was worth. Most were FKM rubber and a couple are sailcloth. I'm enjoying them all and will mostly be back shortly to order more. Also customer service was excellent. I had a few questions and they were very responsive.
2025年12月18日
StrapsCo.com からの回答
Wow, thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying your Dassari straps and that our team was able to help with your questions. Your support means a lot, and we can’t wait to help you pick out more straps soon! ⌚✨
Prompt reply
Prompt reply. Did everything to resolve delivery concern that was beyond their control. I was extremely satisfied with the attention and result.
2025年12月18日
StrapsCo.com からの回答
Thank you so much for your kind words! We’re glad we could assist and that you’re satisfied with the outcome. Your feedback means a lot to us!
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