Streemlion レビュー 16

Streemlion からの回答

2026年2月27日

Hi Aivo,

Thank you for sharing your feedback.

We’re sorry to hear that your experience did not meet your expectations. Our records show that we remained in communication throughout your onboarding period and began troubleshooting shortly after your concern was raised.

For clarity, the issue referenced related to a complimentary add-on feature, while your primary streaming service was successfully provisioned and remained active.

That said, we always aim to resolve concerns constructively and professionally. If you would still like to discuss this further, please feel free to contact us directly through our support channels. As said in our last ticket message to you, we're still desirous to see this through for you.

Thanks so much.

— Streemlion Team

Streemlion からの回答

2025年12月17日

Hi Peter Graham,
Thank you so much for this thoughtful and detailed review. We truly understand how important your radio stations are to you, and it means a great deal to know that Streemlion’s streaming quality, reliability, and value have met your expectations.

We’re especially grateful for your kind words about our support. Frank and the entire team take real pride in being responsive, friendly, and helpful, so your feedback is incredibly encouraging.

Thank you for trusting Streemlion and for the strong recommendation — we look forward to continuing to support your stations and your listeners.

— The Streemlion Team

Streemlion からの回答

2025年12月5日

Thank you so much, Ronald and Wendy!
It’s been a true pleasure having you with us over the years. Your kind words mean a lot to our entire team — and we’re thrilled to know you’ve consistently experienced the level of support and reliability we strive for.

We truly value your trust and long partnership, and we look forward to keeping your stations streaming strong for many more years to come.

Warm regards,
Streemlion Support Team

Streemlion からの回答

2025年11月16日

Thanks so very much, Roger. for taking the time to share your experience with us. We promise to do much more for our users. Happy streaming.

Streemlion からの回答

2025年11月16日

Hello Klaas, thanks for your kind words. We appreciate it.

Streemlion からの回答

2025年11月1日

Hi J.A.R. Services,
Thank you so much for your kind words and for taking the time to share your experience! We’re truly glad we could assist and appreciate your acknowledgment of Frank and Judith — it means a lot to our entire team.

We’re always here to help and look forward to supporting your station as it continues to grow.
Thanks again for being part of the Streemlion family!

The Streemlion Team

Streemlion からの回答

2025年10月31日

Hi Mel,
Thank you so much for the wonderful 5-star review! We’re glad to hear that our team could assist you quickly and that you found the support friendly and helpful. Your satisfaction means a lot to us, and we’re thrilled to have you as part of the Streemlion community.

Thanks again for trusting us with your station — we’ll keep working hard to make your experience even better!

-The Streemlion Care Team

Streemlion からの回答

2025年9月17日

Hi Canadian OX,
Thanks so much for the 5-star review! We’re glad Streemlion is helping you get started on Internet Radio, and even happier our support team could quickly assist when you needed it. Your feedback keeps us motivated to deliver the best service possible. Thanks once again.

—The Streemlion Team

Streemlion からの回答

2025年11月16日

Thanks so much, Di Cyber for such a wonderful feedback. We appreciate you. Thanks

Streemlion からの回答

2025年8月7日

Hi K Edward Rose,
Thank you for sharing such positive feedback — it means a lot coming from someone with your level of experience in internet radio.

We’re glad to know that Streemlion has provided the essential elements you need to build a successful station. Your expertise and endorsement are greatly appreciated, and we’re committed to keeping our service reliable and feature-rich for broadcasters like you.

Wishing you continued success with your Station!

—The Streemlion Team

Streemlion からの回答

2025年8月7日

Hi Ronald,
Thank you for taking the time to share your detailed experience — and for being a loyal Streemlion customer over the years.

We’re glad we could assist quickly and get your station back on air, and we truly appreciate you checking and correcting your mail server settings. It’s always a pleasure working with broadcasters who are as committed and proactive as you are.

Your satisfaction means a lot to us, and we look forward to continuing to provide you with reliable, friendly service for many more years.

—The Streemlion Team

Streemlion からの回答

2025年7月20日

Hi Marcel,
We're truly sorry you had this experience — and we appreciate you raising it.
We've improved our support response workflow recently to ensure faster and more reliable assistance.
In many cases where streams stop unexpectedly, it’s due to the user’s allocated AutoDJ storage space being full — a common issue that can disrupt playback. We highlight this and other helpful tips in the Service Welcome Email to guide smooth setup and usage.
As for music licensing: Streemlion is covered under SOCAN for Canada-based streaming. Streaming to platforms like YouTube depends on the content rights of the music you upload — not the hosting platform.
Please don’t hesitate to reach us at support@streemlion.com — we’ll be happy to help resolve any issues.

—The Streemlion Team

Streemlion からの回答

2025年7月20日

Hi Don,
Thanks so much for your kind words about our hosting quality and uptime — we’re truly glad Streemlion has served your streaming needs well.

On the licensing side: you raised an important point. We’ve always stated — including in our Music License FAQ — that our SOCAN license covers broadcasting to Canadian listeners only. We’ve also been clear that broadcasters outside of Canada, such as in the U.S., may require additional licensing based on local rules.

Streemlion doesn’t claim to provide universal licensing, and we encourage users to confirm their legal obligations with their regional authorities (like SoundExchange or ASCAP). Our goal is always clarity and honesty.

If you’d ever like to discuss options or need support in navigating this space, we’re happy to help — just drop us a line at contact@streemlion.com.

Wishing continued success to Deltafox Media.

—The Streemlion Team

Streemlion からの回答

2025年7月20日

Hi Diana,
First off, thank you for being a loyal Streemlion user over the years — we truly appreciate your long-term support.

We're sorry to hear about your frustration. After reviewing your account, we found that your most recent confirmed payment was made on March 29, 2025, and it covered service for the month of March (March 1st to 31st). Your next invoice, for the April service period, was issued on March 25th, but no payment was received toward that invoice.

We responded to your emails at the time with a full breakdown, including your receipt. We also offered to activate your service with a complimentary month if any proof of the missing payment could be provided — and that offer still stands if needed.

We're always ready to help — and we welcome a fresh follow-up to support@streemlion.com if you’d like to revisit or clarify anything.

—The Streemlion Team

Streemlion からの回答

2025年7月20日

Hi Uppo Volunteers,
Thank you so much for the kind words! We're thrilled to hear that you’re enjoying the Streemlion experience — and we’re especially glad you’ve found value in our promo offers and support.

We’re committed to helping broadcasters grow and thrive, and your feedback inspires us to keep raising the bar.

Wishing your station continued success — and as always, we’re just an email away if you need anything!

—The Streemlion Team