Stripe company lucking on customer suport its next to nothing their dashboard is so hard to operate its so confusing. I received payment and it doesn't showing on my dashboard. Still didn't received... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A customer claims a product they bought 5 months ago does not work. In stead of contacting us Stripe 1) Deduct the full retail from our account and 2) charge us for the benefit. The Stripe AI sit... もっと見る
8 Mila euro Bloccati sul conto, 55 mail inviate all'assistenza e l'unica cosa che sanno dire è "High Risk Level" Imbarazzato su 4 Mila dipendenti 1 che mi abbia dato una risposta ancora più esaustiv... もっと見る
Do not do business with Stripe especially if you have a thriving business. Our sales record do not always match our account balance. They eventually closed our account with cash in it when we made a c... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Stripe is a technology company. Its software allows individuals and businesses to receive payments over the Internet.
連絡先
Townsend St 510, 94103, San Francisco, 米国
- stripe.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
THIEVES!!
THIEVES! SCAMMERS! AVOID!! THEY WILL KEEP YOUR HARD EARNED MONEY!! DISGUSTING FOOLS! AVOID AT ALL COST. USE ANOTHER MERCHANT TO AVOID BEING SCAMMED! THEY HAVE OVER £2000 OF MY HAD EARNINGS AND THEY ARE NOT TRANSFERRING IT TO MY ACCOUNT. I HAVE BEEN REACHING OUT TO THEM FOR THE PAST 2 MONTHS HOWEVER I HAVE NOT RECEIVED A PROPER RESPONSE AS TO WHY MY AMOUNT IS NOT BEING TRANSFERRED TO MY ACCOUNT OR WHEN IT WILL BE. THEY DONT CARE ABOUT THEIR CUSTOMERS. I HAVE BEEN CHASING AND CHASING AND I NEVER WILL STOP TILL I GET MY MONEY! THEY SAY TO EMAIL US BUT THEY NEVER RESPOND AND TELL YOU WHY OR WHEN YOU WILL RECEIVE THE AMOUNT SO NO POINT EMAILING THEM!! DISGUSTING THIEVES! SHAME ON YOU.
This company is a SCAM!!!
This company is a SCAM!!!! Do not for any reason use them. They scammed me out of money. They are evil and will financially wreck you. Please report them to the FCA
Have stripe on an invoice account it’s…
Have stripe on an invoice account it’s built so can’t remove it, I only have it on if customers insist on using a card to pay, every time a payment goes through ask for proof of business, which I have sent numerous times. The larger the sum of money the longer they want to hold onto for. They say it’s to protect the customer but the money has gone out of there account and sits in there’s getting used for god knows what until they decide you can have your money. It says 7 days but I’ve waited a lot longer for large amounts, unbelievable bunch of t**ts, should be investigated for some of the stuff they pull.
Ben
Sold a phone on marketplace
Sold a phone on marketplace, told a dispute was opened. Sent all the required information - postage receipt etc. They didn’t pay me and I didn’t get the phone back. No phone number to call to speak to anyone about this. DO NOT USE THIS COMPANY
Not on your side
I've used Stripe for my business for less than a year. Overall, they process payments at an acceptable cost and generally do it fairly efficiently.
However, their fraud prevention is non-existent. I've had multiple instances when customers have claimed payments back through their banks when they shouldn't have and Stripe did nothing to prevent this. They automatically take the money from your account and send it to the bank, along with whatever fee the bank chooses to charge. There's a dispute mechanism but it's meaningless and a waste of your time. How is a small business supposed to operate when hundreds of pounds can fly out the window at any time, with no meaningful way of preventing it? Stripe is on the side of the banks, not its customers.
In addition, fraudulent transactions occur because Stripe does nothing to prevent them. In one instance, I had a customer attempt to use several different cards in one transaction lasting just 2 minutes. They were all blocked except the last one, which still failed the zip and address checks. Of course, it was later flagged as fraudulent and Stripe took the money from me, plus a fee. So I wasted hours of my time on providing a service and I've lost money. Stripe doesn't care - it says preventing fraud is my job and that I could process payments manually. Who has the time for that? It isn't my job! I signed up to Stripe and pay their fees so that they can do this stuff for me. They refuse to accept responsibility for their actions and they don't support their clients.
Useless company.
Stripe made an unauthorised deduction…
Stripe made an unauthorised deduction from my bank account, blaming it on the merchant. I asked for the ombudsman covering stripe business but they are REFUSING to give this information. They are operating a scam. STRIPE. another paypal scam
STAY AWAY FROM THIS COMPANY!
As a small business owner I warn you: STAY AWAY FROM THIS COMPANY!
We have a small business selling shoes online and a customer placed an order on our website for around €3,500. We prepared the order, we made the shipment which was delivered to the same person who placed the order. (signed delivery note)
The customer then cancels their card payment and their bank opens a dispute that comes to us through Stripe. We provide all order data, customer communications and shipping tracking number as evidence that it was shipped and delivered. Two months later they told us that we had lost the case and that we must return that payment without any right to ask why and without any clear explanation.
Stripe washes its hands saying that they cannot do anything and then I wonder: how can we trust a company that is not capable of filtering if a payment is correct or fraudulent and two months later makes you return the money for the orders you have already shipped and delivered?
There are many other reliable companies, do not risk your money and your business with STRIPE sooner or later will be your turn.
SCAM STAY AWAY FROM THEM ! TAKING THEM TO COURT !
SCAM ! SCAM ! SCAM !
THIS COMPANY IS AN ABSOLUTE SCAM. THEY HAVE NO PHONE NUMBER TO CALL THEM. THEY ARE NOT WILLING TO CALL ME TO TELL WHAT'S THE ISSUE ABOUT MY BUSINESS AND HAVE NOW CONCLUDED MY BUSINESS HAS TAKEN UNAUTHORISED PAYMENTS !
CALL ME AND TALK TO ME ! TELL ME WHAT THE UISSUE IS !
SCAM STAY AWAY ! I HAVE LOST £2K AND NOW WORKING WITH SOLICITORS TO RECOVER MY FUNDS !
Stripe has refused to make my payouts
Stripe has refused to make my payouts. They have scammed me. Avoid like the plague. Can't believe Facebook supports this scammer on Marketplace
Stripe UK have been mainly OK with me.
Stripe UK have been mainly OK with me.
I've been with them for over about 2 years. Not aware of any of the scams that are listed here. Maybe it's just the US where this happens.
I have Stripe integrated into Quickfile banking and also I have been paid by this method from a property rental company.
I've a couple of gripes.
1. Its difficult to see the name of the payee
2. I've given 4 stars, they would have got 5 stars but for one sneaky little ruse on payment. They hold my funds - lots of £££'s for 7 days before releasing them for me. Banks pay me within SECONDS. There is no reason other than greed to hold onto my money. Using my money for 7 days.
So, Stripe give this some serious thought, my rating was generous, it will drop to 3 stars if you don't stop this ruse. and I will be looking for other providers, that dont hang on to my money, in the meantime.
Stripe - sort it!
Stripe is a Large scale scam speacialists
Stripe is a Large scale scam speacialists, there are not only scammers themselves but they provide a save heaven to the scammers. wish i had read the reviews here before and would have saved my hard earned money in these difficult times. My advise to everyone. pls stay away from stripe . i ll take this scam to court ,
Mugs scammed me for £1850 I’m taking…
Mugs scammed me for £1850 I’m taking them to court
Dodgy business - they kept my money
I have had a shocking experience with this company. I have sold an Air Buds on the Marketplace (via Facebook) for £180 and regardless it was my first selling experience on there and I have never used their account before, I have never received the money. I have been told that my “business” is too dangerous and they closed the account, stoped communicating and kept the money. Just like that. Be careful with selling stuff on Facebook or using their account in general. I will persuade this matter further with law but you can save yourself a lot of troubles and loss if you avoid them.
They will create a sense of panic, urgency and fear of loss common in most online scams.
Stripe, like most large scale scammers, manipulate their customers by creating a sense of urgency, without any genuine rational, and a fear of loss in order to harvest sensitive financial data.
After being with Stripe for over a year, they asked us for invoices from our suppliers and blocked our payments. I said we were happy to send this info but would like to keep sensitive financial information and account numbers which are commonly found on invoices confidential. Stripe said no, they wanted everything exposed. Given that we had our payments blocked, we then said we could send un-redacted invoices but want re-assurance that these would never be shared outside of Stripe or any 3rd party. Stripe said they give no guarantees. When I reached out to John, Lio, Danny, Claire and May - all of whom had tried to pressure me into giving up sensitive financial data, none replied. Stripe Support ignored my emails. Michael Stone, the salesman who sold us the Stripe package, ignored us too. We tried getting in touch through the dashboard and were ignored too.
By far and wide Stripe are the worst online payments provider in the World. They couldn't care less however, as they focus on massive multi nationals and give them all the focus while ignoring everyone else, while dodging every tax on Earth. I'm sure that John and Patrick Collison will be the focus of a Netflix documentary one day, once they are in jail.
Any SME business reading this, all businesses have to solve problems - Stripe is not a problem worth solving, save your self the headache and use Opayo, ApplePay or the others.
Grosse arnaque
Ne jamais utilisé ce service, bloque les transactions sans délai, sans raison. Pour une simple transaction 11 jours l'argent est toujours bloqué, le support ne répond pas à nos questions, société très douteuse qui devrait être interdit en France, aucune adresse et numéro de support en France. Est-ce légal ?
Don’t use this I have just lost £500…
Don’t use this I have just lost £500 and don’t nothing wrong
DREADFUL DO NOT USE FOR ANYTHING
DREADFUL DO NOT USE FOR ANYTHING. Being offered this company via Facebook as a alternative to PayPal (because you can’t use PayPal or anyone else) for Facebook Marketplace. They offer no clarity on who is paying you, so you have to use the details you receive from Facebook chat…. Basically “a buyer” was able to access someone else’s account ON STRIPE and used there account to purchase an item from me!! Now STRIPE are telling me that’s it’s my responsibility and I have to pay the monies back, PLUS additional fees because of there Lapses in addressing fraud and fraudsters accessing accounts! As I was a new user of STRIPE they advised they would sit on my funds for almost 10 working days to ensure the transaction was agreed. Then they paid the funds into my account….Bang on the 11th day the transaction was fraudulent according to STRIPE and they wanted all this evidence from me and they wanted to charge for the fact the transaction was fraudulent. SO MY ADVICE IS DON’T USE THEM FULLSTOP. I have the feeling the good reviews on here are probably people who work for META. Even the UK Fraud Action line advises not to use them and my Bank. If only I knew about this before trusting Facebook META… just one big fraudulent company.
I JUST SOLD MY FIRST PRODUCT WORTH 80$…
I JUST SOLD MY FIRST PRODUCT WORTH 80$ AND AFTER 2 DAYS THEY BLOCKED MY ACCOUNT BECAUSE ITS A HIGH RISK WHEN THE GUY THAT BOUGHT FROM ME I KNOW HIM IN REAL LIFE, THIS IS THE WORST COMPANY EVER ON THIS PLANET, THEY ARE DIRECTLY SCAMMERS, I WONDER WHEN SOMEONE SUES THEM FOR 300,000,000 IN DAMAGES SO THEY CAN GO BANKRUPCY
STRIPE IS A SCAM, PLEASE DON'T USE THIS COMPANY
STRIPE IS A SCAM, PLEASE DON'T USE THIS COMPANY
I could give a ZERO
I registered with STRIPE on Facebook selling my products and after selling 5 products, I got a message through face book to ship products to customers and I did that and I uploaded tracking numbers and all customers received their purchased products and after that STRIPE, block my payouts telling me my business is high risk and they are going to keep the money for 120 days to refund disputes, when there is no disputes. They are just keeping the money to themselves while I loose my products and my money. This company is evil, stealing from poor small businesses, something need to be done about this unfair practice, they handle the payment transactions and later blame us for fraudulent transactions, they don't know what they are doing and their system is not working, I spoke to Facebook on the phone and they did not help much, they said I must contact STRIPE, and this is organised scam and I don't know why Facebook allowed them to process payments on Facebook. How can I report this, can someone email me.PLEASE HELP TO STOP THE SCAM
Tw@ts
You wonder why everyone gives you a crap rating, sort out your finance department and pay out when customers pay us... you're ripping off business owners who have a lack of options when it comes to payment gateways
Literally no better than the insurance industry you dirty bunch of con-artists
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








