Good products delivered promptly. Only feed back i have which leaves me with a question mark is that the weights on the website ordering system attributes 1kg for every bracket; this significantly o... もっと見る
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This was my first order from your company. Your web page stated that delivery is usually made within 3-5 days ( I was happy with that) I know I must have been lucky with the timing that I placed my or... もっと見る
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I made an online order for collection as I live locally, but I missed some items off my order so a quick phone call to a very friendly helpful lady, she was able to complete my order and was extremely... もっと見る
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I ordered the 2.5mm galvanisd strutchannel for a project, the product is of good quality and very sturdy, Had issues with delivery in that the scheduled delivery date wasnt met and i had to call t... もっと見る
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企業情報
当該企業による記述
We supply STRUT CHANNEL, Threaded Rod, Brackets & Fixings at sensible prices. We also supply made to order cut lengths.Theres NO MINIMUM ORDER with Fast UK Wide Delivery. Click Now!
連絡先
Unit 215 -217 Sams Lane, B70 7EX, West Bromwich, 英国
- 0121 553 4760
- info@strutchannelsdirect.com
- strutchannelsdirect.com
4.9
優良
466件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordering was easy
Ordering was easy, the service was good as I received the items in good time.
2025年5月22日
Strut Channels Direct からの回答
Hi Gary,
Thank you for your kind review!
We're pleased to hear that you found the ordering process easy and the service efficient.
We appreciate your support!
Thank you
The Strut Channels Direct Team
Courier had lost part of my delivery
Courier had lost part of my delivery. Phoned Sally in the office who was extremely understanding and sent out replacements at no extra cost. Thank you all at strutschannelsdirect.
2025年5月7日
Strut Channels Direct からの回答
Hi John,
Thank you so much for your kind 5-star review!
We're really sorry to hear about the initial delivery issue, but we're thrilled that Sally was able to help quickly and get everything sorted for you.
We truly appreciate you taking the time to share your experience with us, it means a lot!
Thank you
The Strut Channels Direct Team
Updated review , now a happy customer
Updated review, after some problems with getting hold of someone , they went over and above to put things right and get the items to me so I'm more than happy with the outcome, thanks gone from 2 to 4 stars with some good ole fashioned customer service
Thanks
2025年5月2日
自発的なレビュー
Strut Channels Direct からの回答
Hi Jim,
Thank you so much for updating your review. We really appreciate it, and we’re genuinely glad we could turn things around for you.
We’re truly sorry again for the initial frustration and difficulty in reaching us. That’s never the experience we want our customers to have, and we take your feedback seriously.
We’re already looking into how we can make communication even easier in the future, especially during busier periods and holidays.
That said, we’re delighted we could get your order out to you and that you're happy with the final result.
Our team genuinely cares about doing right by our customers, and it means a lot to hear that you felt we went the extra mile.
Thanks again for your patience and for giving us the chance to make things right.
Thank you
The Strut Channels Direct Team
Very helpful with working out what…
Very helpful with working out what needed and quoting to make sure I had the correct items. Delivery was a little off with DX but I put it down to being the bank holiday and no fault of the company who were quick to resolve. Great product quality at a fair price.
2025年4月22日
Strut Channels Direct からの回答
Hi Sean,
Thank you so much for your fantastic review!
We're really glad to hear that our team could assist you in selecting the right items and provide a helpful quote.
We appreciate your understanding regarding the delivery delays over the bank holiday, it’s great to know everything worked out in the end.
We're also pleased you were happy with the product quality and pricing!
Thank you
The Strut Channels Direct Team
Great company
I was pleased to find a company who cut the channel lengths to size. I was amazed at the speed of delivery of my order just a few days and it arrived. Many thanks to Sally in the office who helped to sort out my order after I forgot to add some items you couldn't ask for more helpful staff. Very happy with this company.
2025年4月14日
Strut Channels Direct からの回答
Hi Peter,
Thank you so much for your wonderful 5-star review!
We're delighted to hear how pleased you were with our custom cutting service and speedy delivery.
It's great to know Sally was able to assist you – we’ll be sure to pass on your kind words to her!
We truly appreciate you taking the time to share your positive experience with us.
Thank you
The Strut Channels Direct Team
Very Helpful on phone & Delivered on…
Very Helpful on phone & Delivered on time.
Quality of Product .
2025年4月10日
Strut Channels Direct からの回答
Hi David,
Thank you so much for your kind words!
We're glad to hear you found our team helpful over the phone and that your order arrived on time.
We're equally pleased that you're happy with the quality of our product.
Thanks for taking the time to leave us a review!
Thank you
The Strut Channels Direct Team
Excellent company to do business with
Delivery was fast and prompt. Packaging was brilliant.
2025年3月24日
Strut Channels Direct からの回答
Hi Sharif,
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that you were pleased with our fast delivery and careful packaging.
We truly appreciate you taking the time to share your experience with us — it means a lot!
Thank you
The Strut Channels Direct Team
Proper Bostin
I made an online order for collection as I live locally, but I missed some items off my order so a quick phone call to a very friendly helpful lady, she was able to complete my order and was extremely helpful with liaising with a family member who collected on my behalf. It was only a small order to build a roof rack system for our family camping trailer, but nevertheless they bent over backwards to help. Proper Bostin.
2025年3月25日
Strut Channels Direct からの回答
Hi Alun,
Thank you so much for taking the time to leave us such a fantastic review!
We're delighted to hear that our team was able to assist you so efficiently, and it’s great to know your experience was made easier with the help of our friendly staff.
We love hearing about creative uses for our products – your family camping trailer roof rack sounds like a brilliant project!
"Proper Bostin" made our day!
Thank you
The Strut Channels Direct Team
Strut Channels Direct からの回答
Hi Valerie,
Thank you for your 5-star review!
We're delighted to hear that our product was perfect for your needs and that you received it quickly.
Thank you
The Strut Channels Direct Team
Strut Channels Direct からの回答
Hi Claire,
Thank you for your wonderful review!
We're delighted to hear that you were happy with your order and our prompt delivery.
We truly appreciate your support!
Thank you
The Strut Channels Direct Team
Strut Channels Direct からの回答
Hi Mike,
Thank you for your kind words!
We're so pleased you had a great experience with us.
We truly appreciate you taking the time to leave us a review and look forward to helping you again in the future!
Thank you
The Strut Channels Direct Team
5* service 100% use this company again
Little issue with delivery that was not there fault in anyway they went above and beyond to rectify they issue gave me updates regularly would 100% use them again Thank you Sally!!
2025年2月24日
Strut Channels Direct からの回答
Hi Philip,
Thank you so much for your fantastic review!
We're delighted to hear that you had a great experience with us.
We always strive to go above and beyond for our customers, and we're glad we could assist you.
We'll be sure to pass your kind words on to Sally!
Looking forward to helping you again in the future.
Thank you
The Strut Channels Direct Team
Second order from these guys
Second order from these guys, this time 10 out of 10, fantastic service and communication. Thank you. Definitely recommend Strut Chanel’s Direct.
2025年2月5日
Strut Channels Direct からの回答
Hi Simon,
Thank you so much for taking the time to write us a review!
We're thrilled to hear that your second order with us was another positive experience with 10 out of 10 service and communication.
Your recommendation means the world to us, and we're delighted to have you as a loyal customer.
Thank you
The Strut Channels Direct Team
Absolutely fantastic customer service
Absolutely fantastic customer service, some issues with delivery were quickly rectified and sorted. Above and beyond both in resolution and communication. Great to deal with a company that cares about every order.
2025年2月1日
自発的なレビュー
Strut Channels Direct からの回答
Hi Mike,
Thank you so much for your kind review!
We're thrilled to hear that our customer service exceeded your expectations and that we could resolve the delivery issues promptly.
We truly care about every order and are delighted to know you had a great experience with us.
Your feedback means the world to us!
Thank you
The Strut Channels Direct Team
Prompt delivery of top quality goods
Prompt delivery of top quality goods - great supplier.
2025年1月16日
Strut Channels Direct からの回答
Hi John,
Thank you so much for your fantastic review!
We're thrilled to hear that you were satisfied with our prompt delivery and the quality of our products.
Your feedback means a lot to us and motivates us to keep providing great service.
Thank you
The Strut Channels Direct Team
Items delivered when stated and as…
Items delivered when stated and as described pleased with purchase
2024年12月19日
Strut Channels Direct からの回答
Hi Philip,
Thank you for your wonderful review!
We're thrilled to know you're pleased with your purchase and that everything arrived on time and as described.
Your satisfaction is our priority, and your feedback means a lot to us.
Thank you
The Strut Channels Direct Team
Fantastic service
Fantastic service, from order to collection. Nothing is too much trouble for Richard and the team. Superb product, and cant fault the service. Many thanks, keep up the good work.
2024年12月10日
自発的なレビュー
Strut Channels Direct からの回答
Hi Mr. Rickard,
Thank you so much for your fantastic review!
We're delighted to hear that you had such a positive experience with us.
Richard and the team always strive to go above and beyond.
Your kind words about our service and product truly mean a lot to us.
Thank you
The Strut Channels Direct Team
Strut Channels Direct からの回答
Hi Michael,
Thank you so much for your wonderful review!
We're thrilled to hear that your items were delivered on site as promised and in perfect condition.
Your satisfaction is our top priority.
Thank you
The Strut Channels Direct Team
Excellent quick service
Excellent quick service, competitive prices, will definitely use again.
2024年12月5日
Strut Channels Direct からの回答
Hi Richard,
Thank you so much for your kind review!
We're thrilled to hear that you were pleased with our quick service and competitive prices.
We look forward to serving you again in the future!
Thank you
The Strut Channels Direct Team
Items arrived very quickly and exactly…
Items arrived very quickly and exactly as epected. There was an issue with the courier, but Strut Channels sorted it out with one phone call.
Was a wonderful experience. Thank you very much
2024年11月26日
Strut Channels Direct からの回答
Hi Zeki,
Thank you so much for your generous review.
We're thrilled to hear that your items arrived quickly and met your expectations.
It's great to know that our team could resolve the courier issue swiftly and provide you with a wonderful experience.
We appreciate you taking the time to share your feedback.
Thank you
The Strut Channels Direct Team
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