I ordered a dress from Studio Tia which unfortunately wasn’t at all how it looked in the photos. The fabric was pretty much transparent which is why I went to return it. I returned the item in Augus... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
I made a return around 6 weeks ago and after numerous emails iv received no response or refund
企業が回答しました
I am a little shocked at the reviews for studio. I have never had a problem when buying from studio, whether it be credit or bank transfer. The items I've recieved have always been as expected and stu... もっと見る
企業が回答しました
I can't believe reading all the poor 1 star reviews and I'm sorry to hear you are getting this poor feedback. I also work for a mail order company in customer service and I personally rate Studio... もっと見る
企業が回答しました
企業情報
当該企業による記述
MAKE AN ENTRANCE WELCOME TO OUR STUDIO EXPLORE NEW IDEAS, COLOURS AND DESIGNS, OR MAKE AN ENTRANCE JUST AS YOU LIKE. Our collection are created to flatten your curves with eye catching print, smart styles and bold colour combinations. A play- and powerful expression in the mix of raw and feminine. We want a look that makes you feel alive.
連絡先
Orionvej 2D, 7430, Ikast, デンマーク
- 70702284
- send@studio-clothing.dk
- studio-clothing.dk
3.0
まあまあ
37件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No refund received
I made a return around 6 weeks ago and after numerous emails iv received no response or refund
2025年11月22日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Danielle,
Thank you for your review. We have full sympathy of your situation, of not getting a refund.
We would like to note, that we do not have you in our system and we also do not ship to the UK. Therefore we do not understand how the situation has happened at www.studio-clothing.dk which is our webshop.
If you can send us the order number or what you have bought to send@studio-clothing.dk then we can provide you with further help on who to contact, which is the other seller.
Kind regards,
STUDIO CLOTHING
Terrible customer service
I ordered a dress from Studio Tia which unfortunately wasn’t at all how it looked in the photos. The fabric was pretty much transparent which is why I went to return it.
I returned the item in August and still haven’t received a refund. First I was told it takes a bit u til they are able to process the return and I should give them 20 business days. When I checked back in with them my emails were just being ignored or I only received a reply from an AI bot.
It’s been 3 months now and I still haven’t received a refund
2025年11月13日
自発的なレビュー
STUDIO CLOTHING からの回答
Dear Jessica,
We do not know about STUDIO TIA, as we only sell the brand STUDIO CLOTHING.
We can only apologise and have full sympathy for the experience that you have encountered with a website that did not fulfill a satisfaction.
Our website it: https://studio-clothing.dk/
We have not been in contact with you, but we would love to know who you are emailing with, as we have no proof of contact in our system.
Our email is send@studio-clothing.dk
We’re very sorry about the situation, but unfortunately we’re unable to process a refund, as the matter is not related to our company. We believe the review you intended to leave belongs to another business, STUDIO TIA, which has its own Trustpilot page.
https://trustpilot.com/review/studiotia.co
It would mean a lot to us if you could kindly remove this review, as it was posted in error and does not apply to our company.
Thank you for your understanding.
Kindest regards,
STUDIO CLOTHING
Great design and when you know your…
Great design and when you know your size it fits
2025年9月25日
自発的なレビュー
Rigtig lækker Softshell jakke
Rigtig lækker Softshell jakke som sidder perfekt.
Hurtig levering
2025年9月15日
自発的なレビュー
Så sød kundeservice :)
2025年5月13日
自発的なレビュー
The howl experience was awful
The howl experience was awful. Is such a shame that the howl “brand image” is so fake.
If you look at the Instagram page for example it looks so nicely done and dreamy. Therefore, one will expect to get such an amazing experience from purchasing to delivery. Not the case at all.
Despite charging a fortune for delivering, but let’s say that I get that. Instead of 1-3 days to get to you it takes almost 2 weeks. Well I would say that for €25 delivery charge will expect more effort.
I have order 2 dresses one of which was out of stock. However the website was not updated so you could still buy it. Let’s say that could happen too. However, nobody has contacted me about the issue until I did.
On the day that I agreed to get only one dress delivered I went back on the website and the dress which was “out of stock” was still there for purchase in the same size.
When the dress arrived the packaging looked to cheep and like no one even bothered to properly pack it. Additionally, I have been sent the invoice with both dresses.
At first I said that I will not bother saying anything, however then I thought that maybe someone will benefit from my review to make a better choice.
In few words: dress is ok but a bit misleading from the picture; poor customer service; poor update; poor packaging; the price does not match the brand image;
2024年12月6日
自発的なレビュー
STUDIO CLOTHING からの回答
Dear Madalina,
We do not know about this 'Howl' bradn, as we only sell the brand STUDIO CLOTHING.
We can only apologise and have full sympathy for the experience that you have encountered with a website that may have our brand name in their domain.
https://studio-clothing.dk/
We have not been in contact with you, but we would love to know who you are emailing with, as we have no proof of contact in our system.
Our email is send@studio-clothing.dk
Kindest regards,
STUDIO CLOTHING
Thieves
OK, so don't even start with this is a different shop. We know that is a BS answer. I ordered the lamb jacket and silk dress on 04/06/2024. Today is 05/31/2024. In that I time I have even moved. I have contacted these jerks multiple times with their stupid response that it was on backorder, however they emailed 4/30/2024 saying it was on the way and they would be shipping it shortly. Here we are entering June. I then asked for a refund 5/20/24 and got a response that they would get back to me. Absolute crickets. People, if you value your hard earned money- avoid this shop at all costs. They are thieves.
2024年4月6日
自発的なレビュー
STUDIO CLOTHING からの回答
Dear Valerie,
Thank you for your review. We can only apologise and have full sympathy for the experience that you have encountered with a website that may have our brand name in their domain.
Though, if you go to our website
https://studio-clothing.dk/
You will see, that is not a webshop.
I know it's not the answer you want, but it's unfortunately the truth.
We have not been in contact with you, but we would love to know who you are emailing with, as we have no proof of contact in our system.
Our email is send@studio-clothing.dk
Kindest regards,
STUDIO CLOTHING
Nice catalogs
2024年5月2日
自発的なレビュー
I ordered as I wanted to give them…
I ordered as I wanted to give them business as the company’s from my country family members and friends told me not to trust them and they were right ! I ordered three outfits as I have a wedding coming up after receiving the order I was very disappointed the shirt had no lining it was really uncomfortable the dupputa was completely different to what was on the web site when I complained and asked them to send details regarding returns it didn’t go down very well they offered to change dupputa and send another shirt with lining but by than I lost my trust in them ! I was emailed by three different people all so unprofessional
they kept offering an exchange and didn’t want to talk about giving my money back even tho their refund policy clearly states a full refund with money put into the account the order was placed with . I returned the parcel on the 20/9/2022 and am still waiting for them to confirm when money will be put back into my account . I have emailed several times but no response. Really poor communication from their end ! Extremely disappointed with this company i wish I listened to people when they told me not order from them ! I’m sorry to say but they’re a bunch of crooks !
2022年9月5日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Talat,
Thank you for your review, but unfortunately i believe your review is meant for a different site. We are not a webshop, and has not had a webshop ever.
I apologize for the experience, this issue may have caused but we are not a part of that site, that you have been scammed on.
Our site is www.studio-clothing.dk and is not a webshop.
It would help us, if you could provide us information about this scam site to our e-mail: send@studio-clothing.dk as we highly value our customer service and reputation. We would love to open a dialogue, to sort out any miscommunication that has happened. Also to edit this score you have given us, as we are not part of the experience.
I would like to point out, this is a generic reply, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk and saw we have multiple bad reviews, that are not understanding as we are not a webshop.
Kindest regards,
Team STUDIO / SANDGAARD
These clothes shrink even in a cold…
These clothes shrink even in a cold quick wash,they are not prewashed to size.
2022年8月16日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Deborah,
Thank you for your review.
I apologize for the experience, this issue may have caused.
It would help us, if you could provide us information about this issue to our e-mail: send@studio-clothing.dk as we highly value clothes quality and our customer service.
I would like to point out, this is a generic reply, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk
Kindest regards,
Team STUDIO / SANDGAARD
My first purchase was a success.
My first purchase was a success. The dress is lovely and was received in 2 days with communication all the way re delivery.
2022年8月16日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Moira,
Thank you for your good review, but unfortunately i believe your review is meant for a different site. We are not a webshop, and has not had a webshop ever.
I apologize for the experience, this issue may have caused but we are not a part of that site, that you have been scammed on.
Our site is www.studio-clothing.dk and is not a webshop.
It would help us, if you could provide us information about this scam site to our e-mail: send@studio-clothing.dk as we highly value our customer service and reputation. We would love to open a dialogue, to sort out any miscommunication that has happened. Also to edit this score you have given us, as we are not part of the experience.
I would like to point out, this is a generic reply, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk and saw we have multiple bad reviews, that are not understanding as we are not a webshop.
Kindest regards,
Team STUDIO / SANDGAARD
Wrong t shirt turned up
Ordered a t shirt, wrong one turned up a week later, spoke to customer services useless, please please avoid this company like covid, utter cowboys!!
2022年6月13日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi The Dalz,
Thank you for your review, but unfortunately i believe your review is meant for a different site. We are not a webshop, and has not had a webshop ever.
I apologize for the experience, this issue may have caused but we are not a part of that site, that you have been scammed on.
Our site is www.studio-clothing.dk and is not a webshop.
It would help us, if you could provide us information about this scam site to our e-mail: send@studio-clothing.dk as we highly value our customer service and reputation. We would love to open a dialogue, to sort out any miscommunication that has happened. Also to edit this score you have given us, as we are not part of the experience.
I would like to point out, this is a generic reply, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk and saw we have multiple bad reviews, that are not understanding as we are not a webshop.
Kindest regards,
Team STUDIO / SANDGAARD
The clothes quality very cheap
The clothes quality very cheap or average, replica. Sizes were not good, never received a refund. Returned the items through Post Office next day and as everyone on here never received a refund instead was laughed out. What consumers rights clients have? Never buy from them, disrespectful.
2022年3月15日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Neringa,
Thank you for your review, but unfortunately i believe your review is meant for a different site. We are not a webshop, and has not had a webshop ever.
I apologize for the experience, this issue may have caused but we are not a part of that site, that you have been scammed on.
Our site is www.studio-clothing.dk and is not a webshop.
It would help us, if you could provide us information about this scam site to our e-mail: send@studio-clothing.dk as we highly value our customer service and reputation. We would love to open a dialogue, to sort out any miscommunication that has happened. Also to edit this score you have given us, as we are not part of the experience.
I would like to point out, this is a generic reply, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk and saw we have multiple bad reviews, that are not understanding as we are not a webshop.
Kindest regards,
Team STUDIO / SANDGAARD
One big scam.
2021年9月29日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Nysted,
Thank you for your review, but unfortunately i believe your review is meant for a different site. We are not a webshop, and has not had a webshop ever.
I apologize for the experience, this issue may have caused but we are not a part of that site, that you have been scammed on.
Our site is www.studio-clothing.dk and is not a webshop.
It would help us, if you could provide us information about this scam site to our e-mail: send@studio-clothing.dk as we highly value our customer service and reputation. We would love to open a dialogue, to sort out any miscommunication that has happened. Also to edit this score you have given us, as we are not part of the experience.
I would like to point out, this is a generic reply, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk and saw we have multiple bad reviews, that are not understanding as we are not a webshop.
Kindest regards,
Team STUDIO / SANDGAARD
I get delivered order ans it's was…
I get delivered order ans it's was horrible... Ask on Facebook seller for refund the provide me Bulgarian adress the say that refund will go to me after the receiving order back my post office provide that package is reach adress but stull no refund now the just ignore my massages 64usd in the bin.. Don't trust this shop..
2021年7月16日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Jadvyga,
Thank you for your review, but unfortunately i believe your review is meant for a different site. We are not a webshop, and has not had a webshop ever. We are also not familiar with the facebook seller, that you are mentioning in your review.
I apologize for the experience, this issue may have caused but we are not a part of that site, that you have been scammed on.
Our site is www.studio-clothing.dk and is not a webshop.
It would help us, if you could provide us information about this scam site to our e-mail: send@studio-clothing.dk as we highly value our customer service and reputation. We would love to open a dialogue, to sort out any miscommunication that has happened. Also to edit this score you have given us, as we are not part of the experience.
I would like to point out, this is a generic reply, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk and saw we have multiple bad reviews, that are not understanding as we are not a webshop.
Kindest regards,
Team STUDIO / SANDGAARD
Am delighted with my order was exactly…
Am delighted with my order was exactly as advertised and was delivered on time will definitely order again
2021年3月29日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Elizabeth,
Thank you for your good review, but unfortunately i believe your review is meant for a different site. We are not a webshop, and has not had a webshop ever.
I apologize for the experience, this issue may have caused but we are not a part of that site, that you have been scammed on.
Our site is www.studio-clothing.dk and is not a webshop.
It would help us, if you could provide us information about this scam site to our e-mail: send@studio-clothing.dk as we highly value our customer service and reputation. We would love to open a dialogue, to sort out any miscommunication that has happened. Also to edit this score you have given us, as we are not part of the experience.
I would like to point out, this is a generic reply with additional details, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk and saw we have multiple bad reviews, that are not understanding as we are not a webshop.
Kindest regards,
Team STUDIO / SANDGAARD
Two months from my purchase date and…
Two months from my purchase date and still have not received a thing. customer service says its been delivered... maybe, but not to me. I asked for a refund and was told they can only issue 25% of the purchase price!! what a scam... mail courrier said they never delivered any parcel .
2021年3月15日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Chantal,
Thank you for your review, but unfortunately i believe your review is meant for a different site. We are not a webshop, and has not had a webshop ever.
I apologize for the experience, this issue may have caused but we are not a part of that site, that you have been scammed on.
Our site is www.studio-clothing.dk and is not a webshop.
It would help us, if you could provide us information about this scam site to our e-mail: send@studio-clothing.dk as we highly value our customer service and reputation. We would love to open a dialogue, to sort out any miscommunication that has happened. Also to edit this score you have given us, as we are not part of the experience.
I would like to point out, this is a generic reply with additional details, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk and saw we have multiple bad reviews, that are not understanding as we are not a webshop.
Kindest regards,
Team STUDIO / SANDGAARD
Appalling thieves
Bought two pairs of jeans plus delivery charges£24.99 never turned up yet I KEEP sending screen shots of the money leaving my account, yet I just keep getting generic replies re they cannot find my account number- I DIDNT have a credit account I paid right away- dense or what?! I guess my money will never be returned.
2020年11月30日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Karen,
Thank you for your good review, but unfortunately i believe your review is meant for a different site. We are not a webshop, and has not had a webshop ever.
I apologize for the experience, this issue may have caused but we are not a part of that site, that you have been scammed on.
Our site is www.studio-clothing.dk and is not a webshop.
It would help us, if you could provide us information about this scam site to our e-mail: send@studio-clothing.dk as we highly value our customer service and reputation. We would love to open a dialogue, to sort out any miscommunication that has happened. Also to edit this score you have given us, as we are not part of the experience.
I would like to point out, this is a generic reply with additional details, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk and saw we have multiple bad reviews, that are not understanding as we are not a webshop.
Kindest regards,
Team STUDIO / SANDGAARD
Credit only
Tried to buy some clothes from there (and pay upfront as with most websites) but they wanted to do a credit check. Presumably to open a credit account, which I didn’t want. No way around it. Avoid.
2020年11月6日
自発的なレビュー
Absolute joke of a company
Absolute joke of a company, I ordered a t-shirt from them back on July 7th and since then was charged for the shirt and have gotten zero confirmation emails. I have emailed them a few times requesting a refund and have got no response on each occasion. I would strongly advise you don't buy from them as it seems like they just take your money.
2020年9月2日
自発的なレビュー
STUDIO CLOTHING からの回答
Hi Jack,
Thank you for your review, but unfortunately i believe your review is meant for a different site. We are not a webshop, and has not had a webshop ever.
I apologize for the experience, this issue may have caused but we are not a part of that site, that you have been scammed on. We are a company that produces, designs and sells to retailers with plus size fashion to women.
Our site is www.studio-clothing.dk and is not a webshop.
It would help us, if you could provide us information about this scam site to our e-mail: send@studio-clothing.dk as we highly value our customer service and reputation. We would love to open a dialogue, to sort out any miscommunication that has happened. Also to edit this score you have given us, as we are not part of the experience.
I would like to point out, this is a generic reply with additional details, as we today (25/4/2024) opened our trustpilot account for the website www.studio-clothing.dk and saw we have multiple bad reviews, that are not understanding as we are not a webshop.
Kindest regards,
Team STUDIO / SANDGAARD
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