I received a broken product, they refused to refund or offer a replacement. The product was poorly made and barely resembled what was sold. I would never recommend buying a product from them
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レビュアーのコメントを見てみましょう
I have received numerous compliments and subsequent inquiries about where I bought this case. NO unsightly, irritating clasp and the folio design flops closed when you store it or place it down, aide... もっと見る
Took forever to receive. Advertised 7-10 days for delivery, turns out that meant 7-10 business days after we finally ship your product. Took nearly 3 weeks to receive. Yes, this did still meet the gui... もっと見る
企業が回答しました
The item wasn't as advertised, the pictures show the lip on the edges coming up and somewhat covering the phone but the actual product barely had enough to cover the edges. Return communications were... もっと見る
企業が回答しました
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 50%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I received a broken product
I received a broken product, they refused to refund or offer a replacement.
The product was poorly made and barely resembled what was sold.
I would never recommend buying a product from them
POOR CUSTOMER SERVICE
Edit this is not a fake review i am happy to post the conversations i have had with styleeo about their misconduct!!! And now accusing my review of being fake 🤣🤣 they are just mad i made a charge back against their DROP SHIP Company. Also im screen shotting tbis and adding it to the ACCC case i have against them atm
EDIT : phone cases arrived today. Cheap weak magnets cant even hold a pop socket up.... company REFUSING to reply to emails. Awful customer service. Have filed a charge back.
Never recived order conformation.... contacted company through their email address listed on website no response.... contacted company again no response contacted company a 3rd time asking for order to be cancelled as it seems dodgy to not respond funny how as soon as I request a refund and to cancel Order I recive a response basically accusing me of not checking my junk or spam WHICH I did and let them know in my first initial email told I order was already processed which was a lie as there was no conformation email or dispatch information. Made a charge back request with my bank and low and behold today 4 days after purchase dispatch information recived. So my order still had time to be cancelled they just didn't want to refund. Do not buy through these people.dodgy accusatory. Will return to sender products IF they even arrive.

styleeo.com からの回答
They sent me the wrong item and refused…
They sent me the wrong item and refused to rectify the issue. Don't waste your time or money
If I could pick zero stars I would.
If I could pick zero stars, i would. Please don't waiste your money with their products, you may as well buy a product from China off ebay for a quarter of the price. The item took so long to arrive to Australia (as was coming from China). Box was crumpled and didn't include instructions. Car phone holder did not hold my phone in place, and the magnetic circle would come off my phone and stick to the holder itself, deeming it absolutely useless as a phone holder. When requesting a new circle magnet or a refund they asked for photos and videos. I provided these and they offered a $5 refund to spend on tape to stick the now bent and damaged ring (from needing to get it off the phone holder). Im now stuck with a product i can't use, and need to spend money to purchase a new phone holder. I will not be purchasing from this company again and I suggest you don't either.

styleeo.com からの回答
Even if the item was delivered…
Even if the item was delivered incorrectly, there is no return or refund at all
the worst company

styleeo.com からの回答
Customer service was great
Customer service was great, I recieved the the Magnetic iPhone cover and did not fit my phone. After sending some photos as they requested they send me the replacement product in less then 10 days. Product quality is good. I am happy with my purchase.
TEEEEEEERRIBLE customer service!
TEEEEEEERRIBLE customer service!! I recently placed an order for a phone cover. The second the order was placed, I noticed it was the wrong size, something I had missed prior payment. I immediately completed a Customer Form, order number, email address, & a clear request to correct the order before it was to be processed was included. This particular page conformed a 12hr response, giving comfort my error would be an easy fix. Perfect! Did I receive a reply? No. Instead, silence for a couple of days, followed by confirmation today of the incorrect item being shipped?! As for customer service, nothing but attempts to blame me (& customers in general in clear email form) for "struggling to acknowledge their mistakes." It read like a manipulative teenager with insecurities was replying to my fair email. Zero ownership of not abiding by their "12hr response time." And requests for a screenshot confirming a customer form was completed as they "didn't receive one." A dispute will be filed, along with a copy of the feeble attempts to deter blame. Having read other reviews, there is further validation their response service is absolute false advertising. Not to mention, very concerning refund issues from other customers. This company's integrity to their "service", their childlike attempts to discredit their customers in documented writing, & track record is a no-brainer to see they are a joke. AVOID AVOID AVOID!! Good luck if your order is wrong also!
Terrible Customer Service
Ordered the wrong phone case and tried to cancel the order the same day but was told it was too late to cancel the order. I tried to return the order but was told that I had to pay for the return shipping and a 25% restocking fee. Customer service is terrible. Won't be doing business with this company again.
I never received this product
I never received this product. When I contacted the company they had little concern, gave me the tracking and basically said deal with it yourself.

styleeo.com からの回答
Great fit
Great fit, quality seems evident. Durability not yet determined. Expect delivery time at higher range provided + at time of order, difficult to track coming from China.
Product was as advertised!
Product was as advertised & expected. I would not hesitate in buying from these folks.
They lie about origin and material
They lie about two things. One is being an Australian company. NOT TRUE. They are CHINESE and they know that many people wouldn't buy their crap if they knew where it comes from, so they lie. This isn't the first time I've ended up with a fake "leather" product from China, so I try to avoid buying stuff from there, but the said they were Australian. They wish!
Shipment left from South China Sort Facility through East China Sort Facility to Shanghai, and then LA. Tracking info shows it clearly.
Second, they lie about "premium leather". This phone case isn't even leather at all, let alone premium. This manufacturer from China has no idea about what leather products look, feel, or smell like, or they think we in the US just don't know what leather is and believe their lies.
Regarding STYLEEO'S RESPONSE:
"You can easily find our business address on our website", I tried to find the information before I ordered the item and again after your response.
I can't find your physical address. I looked under the About Us and Contact Us sections. If it is on your website, please indicate where exactly or share it here.
About the material. You are saying it is "Premium PU Leather" and indeed, PU is in the detailed description. I think you are trying to deceive shopper's by "hiding" this information. If not, why are you calling your product "Premium Leather Wallet Case For Samsung Galaxy S22/Plus/Ultra" instead of Premium PU Leather Wallet Case For Samsung Galaxy S22/Plus/Ultra?!
You are hiding these pieces of information to deceive those online shoppers who try to find the 10% real leather phone cases that don't come from China.

styleeo.com からの回答
item i sent for!
it was a perfectly honest, fast, clean, and uncomplicated process... very satisfied.
Love my new case
Love my new case! Soft, suede-like, and the magnet self-closure works well.
Prompt delivery thank you
When the 2nd case arrived
When the 2nd case arrived, the cut out for the camera did not align with the lens on the camera. I would not recommend this product or supplier. Poor quality control.
Poor product and lack of company accountability
The product took very long to ship to my house. The case fits my phone, but is too flexible and easily comes off do it does not reliably protect the corners of my phone. I sent an email saying I was dissatisfied with the product with a picture, and they said it looked like I just needed to push my phone into the case (duh, I was complaining because it easily comes out of its case!). They asked for a video. But either way, Styleeo isn't going to pay for shipping fees if I return the case. So I'm just done and I will NOT recommend products from this company to anyone. If any friends consider to, I will tell them not to buy from them. Very dissatisfied.

styleeo.com からの回答
We purchased a wallet style cover for…
We purchased a wallet style cover for an iPhone 11 Max pro. The delivery promise was a joke. We even paid extra for “overnight” and their promised 5-7 days was over 2 weeks. It took longer than 7 days just to notify us it had been processed and shipped. Then it took another 7 day to “overnight” it to us.
When it arrived it was the wrong color. Itself item description also said it was magnetic. It had a magnet but it did not work correctly. Normally in a wallet style cover, the magnet turns off the iPhone when closed. This does not.
We checked the return policy and it was a joke. Even if it was completely their fault, YOU have to pay the return shipping. We did not bother. We also did not try to get our extra money back for the “overnight”. We don’t want to deal with this company any longer.
Always trust the FAKESPOT score.
Do not give this company your money.
Update:
Styleo replied I had inaccuracies in my review.
1) they do not offer overnight delivery. They offer expedited shipping and that I chose the clearly specified 5-7 business days. My bad on the wording, but this was the actual timeline:
• Purchased Wed 3/29 with express shipping paid. Indicated Est delivery time 5-7 days.
• Indicated Shipped Thurs 4/6/23 (8 days: 6 bus days). Just to grab it off the shelf, package and ship it. Gave tracking number. Indicated to allow 3-5 days just to get tracking details updated.
• Emailed that it was out for delivery on Sat 4-15: it arrived that day. (17 days: 12 bus days). That’s a hard miss.
They then indicated that USPS does the delivering and they were clear about the 5-7 days. Sure, but 12?
Next they indicated “ we can assure you that we sent you the exact color case that you ordered. If there had been any mistake in the color, we encourage customers to contact us, but we received no such communication from you.” We ordered Blue and received Grey. It is nothing like the online photo (while “updating” my review, we can no longer attach images) We wanted to return it but the return policy would have us pay return shipping. That’s over a full month round trip “expedited”. The policy indicates I would be responsible for return shipping. Plus a 25% restocking fee, Plus there are ample warnings of delayed refunds, including checking with my bank (projecting blame). That plus the original shipping time problem did not instill confidence so we gave up not even wanting to bother contacting them.
Lastly they clarified the magnets. I agree it did not specify what I expected so I do apologize and do not blame them on this issue. I should have asked before I ordered.
I cannot in good faith change my rating. I do appreciate their quick, professional response.

styleeo.com からの回答
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