Sugarhill Brighton レビュヌ 

86
•
TrustScore 5段階評䟡の4

4.2

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5぀星のうち3の評䟡

I absolutely love SHB designs but recently I’ve had real issues with the quality of clothing. I’ve had 2 different items literally coming apart at the seams after one wash. I don’t know if it’s the fa... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I love the cuts, styles, and colours of Sugarhill Brighton clothing. Some pieces are definitely better quality than others, so it’s worth checking the fabric before you buy. Always make sure you're... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The clothes are amazing quality - especially the knitwear. My Dad worked in fashion and always compliments the high standard. Customer service is exactly as you'd want, helpful and friendly. Really ca... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Emma was dealing with my enquiry over a return I had made stupidly without including the invoice. She went above and beyond to help me, reassure me and keep me updated throughout. Emma remained profes... もっず芋る

䌁業が回答したした

䌁業情報

  1. 婊人服店

圓該䌁業による蚘述

At Sugarhill Brighton, our mission is to design clothing our customers love to wear, produced in an ethical and sustainable way, enabling us to support social and environmental causes close to our hearts. 2% of every sale is donated to social and environmental causes, and a tree is planted for each order made. So far, with our customers support, we have planted over 165k trees! We love what we do, designing something that adds a little sunshine to your day. By shopping Sugarhill Brighton, you make it possible for us to keep making important stuff like dinosaur jumpers and dresses with pockets (pockets are everything) but also help us do our little bit to support other people, animals and our planet.


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4.2

ほが満足

TrustScore 5段階評䟡の4

86件のレビュヌ

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4.2

すべおのレビュヌ

(86)

過去12か月のレビュヌ数: 5ä»¶

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5぀星のうち3の評䟡

I absolutely love SHB designs but


I absolutely love SHB designs but recently I’ve had real issues with the quality of clothing. I’ve had 2 different items literally coming apart at the seams after one wash. I don’t know if it’s the fabric (viscose) or the way they are sewn but it’s very disappointing from a premium brand. I raised the first incident with customer service and they handled it very promptly. But I’d rather have clothes that last and not need to request refunds/replacements.

2026幎7月22日
自発的なレビュヌ
Sugarhill Brighton ロゎ

Sugarhill Brighton からの回答

Thank you for your review, we are so happy to hear that you love our designs.

We are sorry to hear that you are not happy with the quality, we always want to help our customers rectify this but we also understand that you shouldn't have to contact customer service, as a small team your feedback is so important, thank you for your time writing this review.

Thank you for your understanding and support!

5぀星のうち5の評䟡

Quality brand

Fast delivery, great quality clothing, not the cheapest on the market but for a smaller brand reasonable, I also like that they are somewhat size inclusive and have fuller figure models on the website

2025幎12月31日
自発的なレビュヌ
Sugarhill Brighton ロゎ

Sugarhill Brighton からの回答

Thank you for your kind review, we are so happy to hear this! We understand that our prices may be higher compared to some alternatives. As a small brand, we like to offer fun yet comfortable limited-run collections, meaning that they are extra special and this allows us to be more sustainable, along with hand-drawn prints.

Thank you for your understanding and support it really means a lot!

5぀星のうち5の評䟡

So far, so good

Having just noticed I only leave negative reviews (!) I decided to spread a little positivity and leave a good one for a company I’d recommend. I’ve placed a few orders with Sugarhill and really like their stuff. It’s a little on the pricey side, but seems decent quality and you can get a bargain if you shop at the right time. No issues with deliveries or returns. I’ve only ordered summer clothes so far, will check out their winter stuff. It would be great if they could offer a bigger range of bottoms/jeans, etc.

2025幎9月1日
自発的なレビュヌ
Sugarhill Brighton ロゎ

Sugarhill Brighton からの回答

Thank you for your kind review, we are so happy to hear this, it means a lot to us!

We understand that our prices may be higher compared to some alternatives. As a small brand, we like to offer fun yet comfortable limited-run collections, meaning that they are extra special and this allows us to be more sustainable, along with hand-drawn prints and the use of responsible fabrics.

Thank you for your understanding and support!

5぀星のうち5の評䟡

5 star customer service ⭐

Really brilliant customer service, very speedy communication and went above and beyond when there was a slight hitch! Thank you

2025幎10月14日
自発的なレビュヌ
Sugarhill Brighton ロゎ

Sugarhill Brighton からの回答

Thank you for your kind review, we are so happy to hear that this was resolved for you, it means a lot to a small indie brand like us!

5぀星のうち4の評䟡

I love the cuts

I love the cuts, styles, and colours of Sugarhill Brighton clothing. Some pieces are definitely better quality than others, so it’s worth checking the fabric before you buy. Always make sure you're getting cotton — my polyester cardigan went all bobbly after just three washes.

Sadly, a few of the items I’ve bought have shrunk after only one wash, even though I used a mild cycle. It’s disappointing, especially when the designs are so lovely.

2025幎8月19日
自発的なレビュヌ
Sugarhill Brighton ロゎ

Sugarhill Brighton からの回答

Thank you for your review, we are so happy to hear that you love our designs.

However we are sorry to hear that you are not happy with the quality, we understand that shrinkage isn't ideal, and we always want to help our customers rectify this. We provide instructions on how to counteract the shrinkage to ensure that your garments fit nicely and stand the test of time.

If you are still unhappy with your garment we will of course assist in you receiving an exchange for the same dress or a full refund. Please contact our customer service team and we can assist you with this.

5぀星のうち5の評䟡

I love this site

I was wary as I found them through a social media platform but I have to say, the dress is utterly gorgeous. It’s exactly what I wanted and was delivered really quickly. I will be using this company again; if you are reading this Sugarhill, thank you.

2025幎7月8日
自発的なレビュヌ
Sugarhill Brighton ロゎ

Sugarhill Brighton からの回答

Hi- Thanks so much for your kind review. It means a lot to a small indie brand like us!🧡

5぀星のうち5の評䟡

Beautiful fabric

I ordered from this company for the first time I ordered the Connie blouse, the blouse is so lovely what I noticed was the fabric feels so lovely and the colours of the blouse are so bright and vibrant excellent quality

2025幎6月16日
自発的なレビュヌ
Sugarhill Brighton ロゎ

Sugarhill Brighton からの回答

Hi- Thanks so much for your kind review. We are so happy to hear that you love our Connie blouse!

5぀星のうち4の評䟡

I have ordered a couple of times from


I have ordered a couple of times from this brand, having never heard of it previously, until I saw some adverts on social media. As I am now getting targeted by brands that "suit my age range" better, I guess.

I saw a couple of pieces that were nice and saw the materials used was good quality so I took a chance and purchased.

I must say, for an unheard of brand to me, it is very expensive. It was a bit off putting but I thought I would give it the benefit of the doubt. They charge nearly £40 for a simple looking t-shirt and £90 for a simple looking cardigan.

It did pain me to pay so much. So I am really hoping it will last me a few years.

The order arrived quickly and no issues so far. I would order again but sparingly as I do still think it is an overpriced brand.

2025幎6月7日
自発的なレビュヌ
Sugarhill Brighton ロゎ

Sugarhill Brighton からの回答

Thank you for your review, we truly appreciate your feedback about our pricing. We understand that our prices may be higher compared to some alternatives.

As a small brand, we like to offer fun yet comfortable limited-run collections, meaning that they are extra special and this allows us to be more sustainable, along with hand-drawn prints and the use of responsible fabrics. As a company, we are committed to supporting charities and are proud to have planted over 200k trees through Ecologi.

Thank you for your understanding and support!

5぀星のうち3の評䟡

Size chart is not accurate

I purchased three items with a discount code. Prior to ordering I checked my measurements, taken with a tape measurement, against their size chart ording the size indicated. However all three items were far too large. It's disappointing as the quality is good now it's ended up costing me more money, since I've ordered a replacements, than what it would have had their size chart been accurate. I'm a dress maker so I know how to measure.

2025幎5月30日
自発的なレビュヌ
5぀星のうち3の評䟡

Sugarhill Brighton has lovely clothes


Sugarhill Brighton has lovely clothes with nice colours and accurate sizing. Customer service is friendly, and packaging is eco-friendly. However, my overall experience wasn't remarkable enough to give a higher rating. While the quality is good, there are no standout features that set them apart from similar brands. Decent option for basics.

2025幎3月11日
自発的なレビュヌ
5぀星のうち3の評䟡

Returns Beware

I ordered a number of jumpers recently online. I returned two having tried them on. Returned within time and with tags still on. Apparently, their Returns Team suggests one has been worn and washed and they’re refusing a refund.
I’ve since seen their strict returns guide but this is NOT communicated on order which is really unhelpful. I can apparently have it sent back to me or donate it!!
How, I wonder, are you supposed to decide if you want to keep an item without trying it on. I think they are the ones trying it on!
Buyer beware!

2025幎2月5日
自発的なレビュヌ
5぀星のうち5の評䟡

High quality garments

The quality of their knitwear is second to none, and the designs and colours are beautiful, all of which is reflected in the cost of the items being a little on the expensive side. But as I said, you’re buying a quality garment that will hopefully last you a very long time, so it’s an investment. Customer service is great, their communication is good, and delivery times are fast. Their sizing is accurate, though sometimes depending on the style, some tops/jumpers can run a little short in the torso, and depending on your body shape this might not be as comfortable. This is easily resolved by wearing a skirt and a French tuck though. Highly recommend.

2024幎11月7日
自発的なレビュヌ
5぀星のうち3の評䟡

Disappointing Experience

I have many Sugarhill Brighton dresses, lovely quality and fit. However I am most disappointed in the customer service I have received on this occasion and I am not sure I will be ordering from them again.
Having been sent a £10 discount for my birthday, I ordered two dresses, one I decided to keep and one I wanted to return, refund has deducted £5 discount as I have only kept one dress. I have never experienced this before and feel this a poor way to treat loyal customers.

2024幎10月31日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful colours

I am new to this company. My 1st order arrived to display beautiful colours of well made clothes. Seems true to size & not skimpy! Great to get free postage (over certain amount) & free returns. I have now made another order.

2024幎5月15日
自発的なレビュヌ
Sugarhill Brighton ロゎ

Sugarhill Brighton からの回答

Thank you so much for your kind review.

5぀星のうち5の評䟡

What a marvellous discovery!💕❀

I am soooo happy to have discovered this company!!! I think I would happily wear every item of clothing they have for sale! The quality is fantastic
 I honestly didn’t expect the actual garments to look as good as the photos but they truly did! I bought two dresses in order to choose one (free returns too! Boom!!) but am keeping them both as I ❀ LOVE them both so much! The other great thing on the site is that you see each item modelled by two different body sizes/shapes and that so helped me to select! And the clothes are unique, just that little bit different
 and so colourful! And I haven’t even mentioned their ethics! Truly so excited to have discovered you! I will be back!

2024幎4月22日
自発的なレビュヌ
Sugarhill Brighton ロゎ

Sugarhill Brighton からの回答

Thanks so much for your kind review!!! it means a lot to a small indie brand like us!

5぀星のうち5の評䟡

Friendly and creative webshop

I've loved this brand for years. It's a friendly webshop with always beautiful and creative collections. The customer service is correct and helpful.
I've had bad luck with one shirt, as the golden stars went of very quickly after only a few times of washing. For the price I was expecting better quality. The quality of the other clothes was luckily better, so overall I'm happy and would buy again.
I regret a bit that their sizes only start from size s/uk 8. It would be great if they could also offer size xs/uk 6.

2024幎2月4日
自発的なレビュヌ

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