Sugruレビュー 

2,895
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Just this month I have fixed the corner of an induction hob that had broken off ( saving me about £300 replacing it for my tenant) , and my dehumidifier (a little sensor inside had end broken off, now... もっと見る

5つ星のうち2の評価

Très décevant. Les promesses sont alléchantes mais les 3 situations dans lesquelles j’ai testé Sugru se révèlent être un échec cuisant! - réparation d’un jouet plastique (tenue après remise en uti... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve used Sugru for numerous projects over the years—dog chewed cords, adhering phone mounts to a car’s dashboard. My favorite project, though, involved securing a wine rack to a mirrored wall in a ba... もっと見る

企業が回答しました

5つ星のうち3の評価

Es wurde Einfuhrzoll und damit eine pauschale Bearbeitungsgebühr der deutschen Post fällig. Der Preis inkl. Versandkosten hätte sich damit verdoppelt! Ich habe die Annahme verweigert und bin gespan... もっと見る

企業が回答しました

3.6

まあまあ

TrustScore 5段階評価の3.5

2895件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(2,895)

過去12か月のレビュー数: 2

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Useless! Headphone broke again the moment I put it on.

I bought Sugru for my broken headphone and followed the instruction as shown in Sugru's official webpage and I really hope it would work as demonstrated. In the first place, I was quite satisfied with the experience of working with the mouldable Sugru and filled inside and the gap between the broken parts and then followed with extra Sugru over the area for extra binding force. I let it sit for 48 hours to make sure the Sugru got completely dried out. To my utmost disappointment, the "fixed" headphone fell apart as if nothing has been done once I put it over my head. A total waste of money and time used to work with it; the effect is not even comparable to plastic tape for paper. Disappointed!

2018年10月18日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi,

Thanks for taking the time to leave us some feedback.

I'm really sorry to hear that your headphone fix didn't work as expected, I realise this must have been a disappointing experience! Headphone fixes are very popular in the Sugru community and generally produce great results, I'm sorry that wasn't the case this time!

Could you please drop us an email to hello@sugru.com? We'd like to get a few details from you so we can help you with trying your fix again next time.

We'll look forward to hearing from you and please do let us know if there's anything else we can help with!

All the best,

Katie
Sugru Customer Support

5つ星のうち1の評価

Useless

Useless product and company. Dries out and can't use it even in the foil packets that are meant to keep it pliable. Won't ever buy again from them !!

2018年10月12日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Ms B,

Thanks for taking the time to leave us some feedback. I'm very sorry to hear that you couldn't use your Sugru - I realise this must have been a disappointing experience.

Firstly, could you please drop us an email to hello@sugru.com? We'd like to replace the Sugru that went to waste so you can get on with some fixes and projects!

Sugru will expire by the date displayed on the back of the single-use packs when stored at room temperature (21°C/70°F), this is why we recommend storing unopened single-use packs in the fridge (or freezer) as this will keep them going up to 3 times longer! If your Sugru was still in date, then we'd like to get a few details from you if possible, this way we can let our Quality Team know, and they can investigate what went wrong and prevent it from happening again in the future!

We'll look forward to hearing from you.

All the best,

Katie
Sugru Customer Support

5つ星のうち1の評価

Tried on lady's leather shoes where the…

Tried on lady's leather shoes where the sole was coming away. Used whole foil amount and after a few hours no adhesion what so ever. Useless product. Perhaps its not a glue but a filler?
I will never buy again

2018年10月2日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Frank,

Thanks for taking the time to leave us a review.

I'm very sorry to hear that your shoe fix didn't work as expected, I realise this must have been very disappointing!

Sugru will bond to a wide range of materials, including fabric and leather, I'm sorry that wasn't the case this time! Sometimes it can be helpful to smudge a little Sugru onto the surface before placing on the bulk to help it adhere, and once it's on it will take 24 hours for each 3mm to cure (the Original Formula) or 2mm deep (the Family-safe | Skin-friendly Formula) at room temperature (21°C/70°F).

Could you please drop us an email to hello@sugru.com? We'd like to replace the Sugru that went to waste on this fix and to offer a few more tips for next time - thank you!

We'll look forward to hearing from you.

All the best,

Katie
Sugru Customer Support

5つ星のうち5の評価

extraordinaire et amazing

extraordinaire et amazing mon chien décédé depuis deux ans a presque repris vie apres lui avoir administré sugru en suppositoire....
dommage que le 38 tonnes a embarqué la tete avec lui....😱
mais je compte bien commander 5 ou 6 kilos de sugru pour lui fabriquer une nouvelle tête💀.
amazing le sugru je vous dis. 😜

2018年8月13日
自発的なレビュー
5つ星のうち2の評価

Good product but disappointing experience

I really wanted to love Sugru but on this occasion it wasn't for me. Bought to fix my glasses which was a long shot, but the Sugru did stick to the plastic and cure - just didn't hold the two pieces were together! I think a second application would have done it but the leftovers of the same colour have cured in the packet and it is too expensive to purchase again in the off-chance it might work. I also didn't find it easy to use - I found it quite sticky, and got more stuck on my fingers than to the glasses. Hopefully I'll have a better experience if I find used for the other packets!

2018年8月10日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Aimee,

Thanks for taking the time to leave us some feedback.

I'm sorry to hear that your glasses fix didn't go as planned - I realise this must have been disappointing especially as this was your first time using Sugru.

Glasses fixes are very popular in the Sugru community and generally produce great results, you can a see an example of a Sugru-er's project just here - (http://bit.ly/2Mj23zp). I've sent you an email to the address you gave us at checkout so we can offer some more specific tips on trying your fixes next time.

Sugru can get a bit sticky on the fingers when working, to help reduce this you can pop your Sugru in the fridge or freezer for a while before fixing, and you can wipe your hands thoroughly with a dry paper towel (this also helps afterwards if you have any residue on your fingers)! Also, keep in mind that the longer you knead your Sugru, the sticker it will get.

I'm sure we can get this sorted out for you and I'll look forward to hearing back from you!

All the best,

Katie
Sugru Customer Support

5つ星のうち5の評価

Awesome

Awesome! Fixed so many things in my house!

2018年7月22日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Denise,

Thanks for leaving a review, and I'm really happy that you're a fan of the product! When you get a chance you should upload (https://sugru.com/upload) some photos of your fixes and projects - we'd love to see!

And if you ever need any help or Sugru guidance you can always email us at hello@sugru.com!

All the best,

Kevin Treanor
Sugru Customer Support

5つ星のうち5の評価

Good product, great customer service!

I had mixed results with my first pack of Sugru, it effectively repaired an Apple charging cable but after an attempt to fix my kitchen bin, the Sugru fell off within 2 days of the fix. I contacted customer services who helpfully sent me a link to a video with some advice on different techniques for application, along with a new pack of Sugru. Since trying this again, the fix seems to have held so far. I was impressed with the speed of reply and how quickly they sent a new pack of the product to try.

2018年7月9日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Polly,

Thank for taking the time to leave us a review!

We're glad that we were able to help and that you were able to fix your bin in the end!

Please let us know if there's anything else we can help with at all.

All the best,

Katie
Sugru Customer Support

5つ星のうち3の評価

I bought the white version of the…

I bought the white version of the original formula Sugru.
My first job was to attempt to repair a crack in a freezer drawer font. The drawer was removed to return to room temperature prior to repair, it was left at room temperature following repair for over 24hr prior to returning it to the freezer.
Result was a success for 6 to 8 weeks, following that, the repair once again cracked, perhaps I didn't put a thick enough coating of the product over the crack, some guidance from the manufacturer would be helpful.

2018年6月17日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Laurence,

Thanks for getting in touch, and I'm sorry to hear that this fix didn't last for a long time.

There are a few suggestions that will help make this a durable and successful fix:

- In terms of the thickness I would suggest at least 3-5 millimetres to make sure it's strong enough to handle any pressure/forces on it when the drawer is moved.
- Sugru cures at room temperature to a depth of 3mm over 24 hours, so if the application is thicker than 3mm you should leave the drawer out for 2 days just to be 100% sure that this is fully cured.
- smooth out any creases in the Sugru after application as these will be the most likely areas to develop cracks over time. For an extra smooth finish you can dip a finger in soapy water and rub it gently over the Sugru.

I've popped a couple more single use packs in the post for you to help make up for this and so you can try again.

And if you have questions about this or if there's anything else we can help with in the meantime please drop us an email to hello@sugru.com.

All the best,

Kevin Treanor
Sugru Customer Support

5つ星のうち5の評価

Really useful product

Really useful product, especially for apple cables ;)
Customer care is incredible, responding immediately!

Thank you Sugru Team!

2018年5月30日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Kostas!

Thanks for leaving a review, and I'm really happy that you've been impressed by the product and our service! When you get a chance you should upload (https://sugru.com/upload) some photos of your fixes and projects - we'd love to see!

And if you ever need any help or Sugru guidance you can always email us at hello@sugru.com!

All the best,

Kevin Treanor
Sugru Customer Support

5つ星のうち5の評価

Sugru excellent for repair

Sugru was recommended by a friend for repairing a mains adapter lead for a music stand light. For the repair I followed the instructions on the website for a USB charger lead which is similar. The repair was exactly what I needed. Sugru is mouldable to apply to any shape, and cures like tough rubber, strong yet flexible. I am delighted with it.

2018年5月26日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi David,

Thanks for leaving a review - it's great to know Sugru has been so useful for you! When you get a chance you should upload (https://sugru.com/upload) some photos of your fixes and projects - we'd love to see!

And if you ever need any help or Sugru guidance you can always email us at hello@sugru.com!

All the best,

Kevin Treanor
Sugru Customer Support

5つ星のうち2の評価

it didn't stay bonded can unpart the…

it didn't stay bonded can unpart the second day

2018年5月23日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Cynthia,

Thanks for taking the time to leave us a review.

I'm very sorry to hear that you didn't have a good experience with your Sugru - I understand this can be disappointing.

Sugru bonds well to most household materials, including glass, ceramics, wood and most plastics. I'm sorry to hear this wasn't the case with your project!

I've sent you an email to the address you used with us so we can send you out some replacement Sugru and offer some tips for trying your fix again next time.

I'll look forward to hearing from you.

All the best,

Katie
Sugru Customer Support

5つ星のうち1の評価

Avoid at ALL costs.

I BOUGHT THE PRODUCT, IT IS JUNK AND OVER PRICED(even with a 50% investors discount). I am still waiting on an email from them regarding this awful product.
NO WONDER THE BUSINESS IS FAILING.
What a joke. Your product is a failure, just like your business. You have taken money from many investors, spent their cash and bailed at a huge loss.

YOU ARE FALIERS!

2018年5月17日
自発的なレビュー
5つ星のうち5の評価

Car Keys

I used this product to create a replacement button for my car keys and its wonderful! Its easy to use and moulds amazingly, sets perfectly that you can't even tell its not the original button. I've also used it to repair the wires on my head phones, which works great because of its durability and flexibility. I highly recommend this product.

2018年5月16日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi,

Thanks for leaving a review, and it's really great to know you're a fan of Sugru! When you get a chance you should upload (https://sugru.com/upload) some photos of your projects - we'd love to see!

And if you ever need any help or Sugru guidance you can always email us at hello@sugru.com!

All the best,

Kevin Treanor
Sugru Customer Support

5つ星のうち5の評価

Got the product really fast

Got the product really fast. Very pleased

2018年5月16日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Sue,

Thanks for leaving a review - I'm happy this reached you so fast!

And if you ever need any help or Sugru guidance you can always email us at hello@sugru.com!

All the best,

Kevin Treanor
Sugru Customer Support

5つ星のうち5の評価

very good qualtiy

very good qualtiy. i like the sticky glue ;-)

2018年5月14日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Susanna,

Thanks for leaving a review, and I'm happy that you're a fan of the product! When you get a chance you should upload (https://sugru.com/upload) some photos of your fixes and projects - we'd love to see!

And if you ever need any help or Sugru guidance you can always email us at hello@sugru.com!

All the best,

Kevin Treanor
Sugru Customer Support

5つ星のうち3の評価

so far so good

so far so good, but, will not know how effective it is until a few months down the line. So it is a bit early for a review. Had to order some more today to finish the job. Very expensive for such a small quantity.

2018年5月11日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Michael,

Thanks for taking the time to leave us some feedback.

I'm glad your Sugru fix has worked out well for you so far, that's great! We'll look forward to hearing from you later about how it goes -y ou can upload your photos here - (https://sugru.com/upload) - to be in with a chance of winning our monthly competition and loads of free Sugru!

Our vision is for Sugru to become a household brand, and with increasing volume will come decreasing prices. We’re looking forward to this day as much as anyone, because our mission is to help as many people to get fixing again as we can. We are working hard on our costs, by investing in manufacturing technology and optimising our supply chain, and we look forward to passing on these savings as soon as we can. In the meantime, we hope that our users appreciate that Sugru is a growing business, lovingly making Sugru in our own facility here in London. You can subscribe to our newsletter - (https://sugru.com/sign-up) - to receive 10% off your order, plus you'll always be in-the-know about future offers and Sugru news.

If there's anything at all we can help with, please don't hesitate to get in touch with us at hello@sugru.com - thanks!

All the best,

Katie
Sugru Customer Support

5つ星のうち5の評価

I don’t use it very often

I don’t use it very often, but when i feel that sugru is what i need, it does the job, and i love it,and i recommend it as often as possible

2018年5月9日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Daniel,

Thanks for taking the time to leave a review! It's great to have your feedback and know that its always done the job for you when needed.

And if you ever need any help or Sugru guidance you can always email us at hello@sugru.com!

All the best,

Kevin Treanor
Sugru Customer Support

5つ星のうち5の評価

More than just glue...

Great product - have been using since it first hit the market. Most fixes are still holding - and still look good! It continues to stick stuff together that I never thought would stick. Love everything about it from the marketing to the colors.

2018年5月9日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Mark,

Thanks for leaving a review, and thanks for your support over the years - it's great to know that Sugru has been a durable solution for you!

And if you ever need any help or Sugru guidance you can always email us at hello@sugru.com!

All the best,

Kevin Treanor
Sugru Customer Support

5つ星のうち2の評価

I was surprised with how small the…

I was surprised with how small the portion size was. It wouldn't be my first choice as a general repair material, that it aspires to be, since regular glue or silicone sealant is fairly cheap. The texture is also much stickier than expected which makes initial moulding difficult without wastage.

2018年5月9日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Andi,

Thanks for taking the time to leave us some feedback.

I'm sorry to hear that you didn't have a good experience with Sugru - I understand this can be disappointing. Sugru comes in 5 g single-use packs, and this is stated in the product descriptions on our website, I'm very sorry that this wasn't clear! We found that the overwhelming majority of users preferred the smaller packs to avoid waste from left overs when fixing.

I'm also sorry to hear that you found that Sugru was a bit stickier than expected. I've dropped you an email to the address you used with us so that we can send some more Sugru out to you so you can give it another go.

I'll look forward to hearing from you.

All the best,

Katie
Sugru Customer Support

5つ星のうち5の評価

Extremely useful stuff

Extremely useful stuff! Highly recommended!

2018年5月8日
自発的なレビュー
Sugru ロゴ

Sugru からの回答

Hi Bjørn - Thanks for leaving a review, and I'm happy that you're a fan! If you ever need any help or Sugru guidance you can always email us at hello@sugru.com!

All the best,

Kevin Treanor
Sugru Customer Support

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報