Just this month I have fixed the corner of an induction hob that had broken off ( saving me about £300 replacing it for my tenant) , and my dehumidifier (a little sensor inside had end broken off, now... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Très décevant. Les promesses sont alléchantes mais les 3 situations dans lesquelles j’ai testé Sugru se révèlent être un échec cuisant! - réparation d’un jouet plastique (tenue après remise en uti... もっと見る
企業が回答しました
I’ve used Sugru for numerous projects over the years—dog chewed cords, adhering phone mounts to a car’s dashboard. My favorite project, though, involved securing a wine rack to a mirrored wall in a ba... もっと見る
企業が回答しました
Es wurde Einfuhrzoll und damit eine pauschale Bearbeitungsgebühr der deutschen Post fällig. Der Preis inkl. Versandkosten hätte sich damit verdoppelt! Ich habe die Annahme verweigert und bin gespan... もっと見る
企業が回答しました
3.6
まあまあ
2895件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I'm a Sugru supporter since the…
I'm a Sugru supporter since the beginning of it. This time i've topped up my Sugru stock to build a Lego table for my daughter. I was planning it for a few months ago, but now I've built the perfect Lego 'workshop' for my daughter. She's so happy now ;)
I would had had it when I was a child.
2020年2月27日
自発的なレビュー
Sugru からの回答
Hi Jordi,
Thanks for your support and lovely review, we're glad to hear your daughter is happy with the Lego workshop you've built!
We hope you have loads of fun with your Sugru, and we'd love to see what you get up to! Why not upload a photo or two of your fixes to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of Sugru of course!).
If there's anything at all we can help with, please feel free to drop us an email to hello@sugru.com.
All the best,
Jordan
Sugru Customer Support
Excellent material
Excellent material, does very well whatever is necessary, but it is always a dilemma is the price. Is the repair or the function worth the money involved. But if this decision is positive then it will be very good.
2020年2月27日
自発的なレビュー
Sugru からの回答
Hi Diderico,
Thanks for taking the time to leave a review!
I'm very happy to hear that you loved the product, and that you've put it to such good use! I appreciate your comments about the price - we're always looking to improve both the service and the product so we'll keep this in mind.
And if there's anything else that we can help with in the meantime please don't hesitate to email us at hello@sugru.com.
All the best,
Jordan
Sugru Customer Support
Sugru からの回答
Hi Irene,
I'm very sorry to hear that you didn't have a good experience with your Sugru, I realise this must have been disappointing! Sugru fixes to cables are really popular in the community and generally produce great results, so I'm sure we can get this sorted for you!
I'll drop an email to the email address that you used to place your order with us, I'll send along some tips on how to go about your fix again and we'll get some replacement Sugru sorted for you too!
I'll look forward to hearing back from you!
All the best,
Katie
Sugru Customer Support
As advertised
Product as advertised. Service was great. Love the fact that I can DIY.
2020年2月27日
自発的なレビュー
Sugru からの回答
Hi April,
Thanks for your lovely review!
We hope you have loads of fun with your Sugru, and we'd love to know what you get up to! Why not upload a photo or two of your fixes to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of Sugru of course!).
If there's anything at all we can help with, please feel free to drop us an email to hello@sugru.com.
All the best,
Jordan
Sugru Customer Support
Sugru からの回答
Hi Gill, thanks for taking the time to leave us a review! We're glad to hear that Sugru was easy to use for you, we'd love to hear from you about what you worked on! You can upload a photo or two of your fixes to our website here (https://sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of free Sugru, of course!). If there's anything at all we can help you with, please don't hesitate to get in touch with us at hello@sugru.com. All the best, Katie, Sugru Customer Support
I have been using sugru for many years.
I have been using sugru for many years.
I love it :)
2020年2月21日
自発的なレビュー
Sugru からの回答
Hi Roy! Thanks for leaving us a lovely review, and for supporting us over the years! If there's anything at all we can help you with, feel free to drop us an email to hello@sugru.com. All the best, Katie, Sugru Customer Support
Surprised
I can honestly say I was skeptical. I was surprised to see how sturdy it feels after hardening. Already know I'll be buying more in the future. I'm looking for reasons to use what I have right now. Not sure if I should break something
2020年2月21日
自発的なレビュー
Sugru からの回答
Hi Stephen,
Thanks for taking the time to leave us a lovely review.
We're happy to hear that Sugru's been so helpful!
If you're looking for some inspiration, you can find plenty of handy ideas on our website. Hop on to the Home & DIY https://sugru.com/home-diy section to find out how Sugru can help you organise your space, or check out our Tech & Gadget https://sugru.com/tech-gadget ideas and sort out those pesky cables (half a single-use pack is usually enough to reinforce one cable end).
If there's anything we can help you with at all, feel free to drop us an email to hello@sugru.com.
All the best,
Jordan
Sugru Customer Support
Works
I have used it in my refrigerator where the plastic broke to hold the items on the shelf. So far it's working good but it's only been a week.
2020年2月20日
自発的なレビュー
Sugru からの回答
Hi Kindell,
Thanks so much for taking the time to leave a lovely review!
Great refrigerator fix - I'm pleased to hear that it is holding up.
As always, please don't hesitate to let us know if there's anything at all we can help you with.
All the best,
Jordan
Customer support
Long time addict on sugru :)
Long time addict on sugru :) Used it for many various purposes since i found it about 10 years ago. Remember even when sold in bigger packages. That was cool for bigger projects.Should think bout it again?
Most hacks worked well some less and on some materials it just didnt work.
Also i rather buy straight from Sugru as the retailers dont care about usage date.
Got last two in the fridge that says march 2017. And used one just last month and still working fine.....
2020年2月19日
自発的なレビュー
Sugru からの回答
Hi Ondřej,
Thanks so much for taking the time to leave a review!
We always try and send Sugru with as much shelf life as possible but due to storage/logistical reasons within retailers we're unable to guarantee a certain amount of remaining shelf life.
You're right, we use to offer larger sizes, but we stopped making them a few years ago as an overwhelming majority of our users preferred the 5 g single-use packs though I'll pass on your suggestion - thanks.
As always, please don't hesitate to let us know if there's anything at all we can help you with.
All the best,
Jordan
Customer support
It's great stuff
2020年2月13日
自発的なレビュー
Sugru からの回答
Hi Peter,
Thanks so much for taking the time to leave a lovely review!
As always, please don't hesitate to let us know if there's anything at all we can help you with.
All the best,
Jordan
Sugru Customer Support
Excellent service
Excellent service. Ordered the 8 pack yesterday afternoon, and it has been delivered to my door by Royal Mail less than 24 hours later, and that is at a weekend.
2020年1月18日
自発的なレビュー
Sugru からの回答
Hi Andy,
Thanks for your lovely review!
We hope you have loads of fun with your Sugru, and we'd love to know what you get up to! Why not upload a photo or two of your fixes to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of Sugru of course!).
If there's anything at all we can help with, please feel free to drop us an email to hello@sugru.com.
All the best,
Katie
Sugru Customer Support
Sugru からの回答
Hi David,
Thanks so much for taking the time to leave us a lovely review!
As always, please don't hesitate to let us know if there's anything at all we can help you with.
All the best,
Jordan
Sugru Customer Support
Excellent!
Products are amazing, and customer service is awesome. They really take care and have professional approach! I am happy to be their customer!
2020年1月9日
自発的なレビュー
Sugru からの回答
Hi Eddie,
Thanks so much for taking the time to leave us a lovely review - it made us smile!
As always, please don't hesitate to let us know if there's anything at all we can help you with.
All the best,
Katie
Sugru Customer Support
I got some Sugru to fix up my charging…bad experience
I got some Sugru to fix up my charging cables and Make a stand and mount for my iPad. I opened the packets and tried to mold them but it kinda just crumbled and didn’t stick to itself or surfaces of other objects. All packets were like this. I didn’t know it had a shelf life. I bought it and used it within a few days. Store won’t refund because it’s a opened product. Waste of money and super disappointed.
2019年11月28日
自発的なレビュー
Sugru からの回答
Hi there Tyler,
I'm very sorry to hear that you were disappointed with your experience with Sugru. It sounds as though you were sold expired or close to expired Sugru.
Sugru will expire by the date displayed on the back of the single-use packs when stored at room temperature (21°C/70°F).
Once Sugru is past the expiry date there's nothing that can be done to return it's original properties (pliability/adhesiveness etc).
I understand it must have been frustrating that you didn't get the chance to use your Sugru - could you please drop us an email to hello@sugru.com? This way we can get some replacement Sugru out to you so you can try your fix again.
We'll look forward to hearing from you,
All the best,
Jordan
Sugru Customer Support
Great product
Great product, easy to use. Have fixed shoes, bike, garden accessories, fridge, cables for tablets, no nail fix in bathroom... and some more. It does not work on some surfaces, however rather few.
Some fix are already few years old and still good.
2019年11月17日
自発的なレビュー
Sugru からの回答
Hi there,
Thanks for taking the time to leave us a lovely review.
We're happy to hear that Sugru's been so helpful all over the house, we'd love to see your fixes! Why not upload a photo or two here to our website to be in with a chance of winning our Fix of the Month competition (and loads of free Sugru!).
If there's anything we can help you with at all, feel free to drop us an email to hello@sugru.com.
All the best,
Katie
Sugru Customer Support
still like putty 24 hours later
still like putty 24 hours later. Does not do anything! the Sugru was still in date, purchased via amazon, sold direct by "sugru" and listed as "Amazon's Choice".
It was indoors, dry clean environment sticking plastic to a painted surface. After 24 hours drying / curing time, it's still like putty and nothing has changed.
Don't belive the internet hype, i feel well and truly scammed. Lesson learned!
2019年11月8日
自発的なレビュー
Sugru からの回答
Hi there Mi,
I'm very sorry to hear that you were disappointed with your experience with Sugru.
Sugru cures 3mm deep (the Original Formula) or 2mm deep (the Family-safe | Skin-friendly Formula) every 24 hours at room temperature (21°C/70°F) and will take longerif the layer is thicker, the temperature that are below this point, or if the fix has a limited access to air.
I understand it must have been frustrating that your project didn't work out - could you please drop us an email to hello@sugru.com? This way we can get some replacement Sugru out to you so you can try your fix again.
We'll look forward to hearing from you,
All the best,
Katie
Sugru Customer Support
Absolut garbage have glued couple of…
Absolut garbage have glued couple of things: dogs leash, frying pan and cables all fell apart after a while don’t buy this overpriced crap.
2019年10月30日
自発的なレビュー
Sugru からの回答
Hi there,
Thanks for getting in touch!
I'm really sorry to hear that your Sugru projects didn't work out as expected - I realise this must have been a disappointing experience. Don't worry though, these are very popular fixes in the Sugru community, and I'm sure we'll be able to advise on how to achieve better results next time.
Would you mind dropping us an email to hello@sugru.com referencing your review? We'd like to learn a bit more about what went wrong with your attempts and we'd also like to send you some replacement Sugru to try again - thank you!
We'll look forward to hearing from you.
All the best,
Katie
Sugru Customer Support
Dried up and fell off
After seeing all the uses for Sugru and the infinite possibilities I broke down and ordered a "eight single use pack in multi colors" First thing I did was use it on my charging cords for my tablet and phones then applied some to the back of my son's tablets to both provide frip and to ID who'd was who'd. Both cases failed the cords dried up and slid off after about a week and the peices applied to my son's tablets fell off about a week after that. The bits still floating around are dried up and crumbly. This product had so much potential and turned out to be a major let down. Sad really as I'd it worked as stated it would be so worth it.
2019年10月28日
自発的なレビュー
Sugru からの回答
Hi Byron,
Thanks for taking the time to leave us some feedback.
I'm very sorry to hear that your cable and tablet fixes didn't work out as expected, I realise this must have been a disappointing experience.
These are two of the most popular Sugru fixes in the community so I'm sure we can get this sorted out for you! Could you please drop us an email to hello@sugru.com so we can learn a bit more about what went wrong and send out some replacement Sugru so you can try your fixes again - thank you!
We'll look forward to hearing from you.
All the best,
Katie
Sugru Customer Support
Not impressed
Below was my first use of Sugru. They have given me feed back on what to do and an offer of a replacement for me to try. What Helpfull people and I will follow their instructions. I wish all companies were as Helpfull.
After all the good reviews on the internet I thought I would give Sugru a go.I had to stick a small penny size magnet to a window. Cleaned the area with alcohol and left to dry. I followed the instructions and was going to leave it for 24 hours but after about 12 hours the magnet and glue had fallen of under its own weight (2g). I will give it another change until the packets have gone but NOT impressed yet.
2019年10月15日
自発的なレビュー
Sugru からの回答
Hi Simon,
Thanks for taking the time to leave us a review.
I'm sorry to hear that you didn't have a good experience with your Sugru, I realise this must have been disappointing, especially as this is the first time you've used it.
When mounting something directly to a surface with Sugru, we recommend using something to give it some support while it's curing. We find that masking/painter's tape works well for this, and you can see an example in Step 3 of this project guide here - (https://sugru.com/home-diy/how-to-make-a-child-friendly-wardrobe).
Sugru cures 3mm deep (the Original Formula) or 2mm deep (the Family-safe | Skin-friendly Formula) every 24 hours at room temperature (21°C/70°F) and will take longer if the layer is thicker, or if the temperature is colder. I imagine that if you were affixing your Sugru to an outside window that the temperature was likely lower, meaning it would have taken a bit longer to fully set.
We'd be happy to replace the Sugru that went to waste on this project so you can try again, would you mind dropping us an email to hello@sugru.com referencing your review? We can then get this sorted for you - thanks!
I'll look forward to hearing from you.
All the best,
Katie
Sugru Customer Support
excellent customer support
The customer support team did excellent job by fixing all issues related to my order. They have proven that quality and ability to fix problems/items is their core value. Well done!
2019年10月2日
自発的なレビュー
Sugru からの回答
Thank you for your lovely review, Kristine, we're glad we could help!
As always, if there's anything else you need, don't hesitate to drop us an email to hello@sugru.com.
All the best,
Jordan
Sugru Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。