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Suletsレビュー 

432
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We have been with Sulets for two consecutive years during university, and I would choose them again without hesitation. The affordability and range of properties are excellent. Joshua Findlay was a... もっと見る

企業が回答しました

5つ星のうち5の評価

Sulets made my viewing experience really positive today. From the moment I arrived, everything felt organised and welcoming. The property was shown clearly, and any questions I had were answered prope... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve had nothing but positive experiences with Sulets. Their properties are high quality, well looked after, and exactly what students need. What really sets them apart is the team — always welcoming... もっと見る

企業が回答しました

5つ星のうち5の評価

Glad to have booked through Sulets- great experience throughout, from looking for properties to now living in them. Emma G our property manager has always gone above and beyond to help us with any iss... もっと見る

企業が回答しました

企業情報

  1. 学生住宅センター
  2. 団体用宿泊施設
  3. 不動産管理会社
  4. 不動産業
  5. 不動産賃貸エージェンシー
  6. 学生寮

Sulets について

当該企業による記述

Join over 2500 students who rent with Sulets every year.

Discover high quality student accommodation in Leicester and Loughborough with Sulets. As the only student lettings agent recommended by Leicester’s Student Unions and endorsed by Loughborough University, we provide student living you can trust. We work closely with landlords to ensure that the high-quality properties we offer are safe and secure. We carry out regular inspections, and we deal with any necessary repairs and maintenance. From student homes near campus in Leicester to student living in Loughborough’s popular Golden Triangle, we offer a range of student accommodation to suit every budget, many with bills included. As a charity, we prioritise the student experience focusing on safety, quality, and support. Finding accommodation is an important part of your university experience, we are here to help you with that choice.

Our reviews speak for themselves, and we take pride in our high levels of customer service and satisfaction to both students and landlords.

Student Housing Row of terraced houses Search Student Housing Student Halls, Studios, Flats & Apartments Inside a bedroom in student accommodation Search Student Halls Get in touch today to book a viewing Contact Us Are you a landlord or HMO investor? Join our landlord network

Trusted Student accommodation 🏡 🛏️ 🔑

当該企業による記述

Trusted by students, backed by universities & student unions.
Join over 2500 students across Leicester and Loughborough who rent with Sulets every year. All-inclusive bills with locations just steps from your campus.

Landlords - Protect your rental income 🏡

Sulets Leased Service - Exempt from the Renters' Rights Act.

Sulets Leased Service - Exempt from the Renters' Rights Act.
Lease your property to Sulets for a fixed term, and we guarantee your rent. Sulets is a unique not-for-profit student lettings agency providing everything a landlord needs, with exempt status under the Renters’ Rights Act. Get in touch for more info.

連絡先

Student Housing 🏡

We offer a wide range of student homes to suit all budgets.

4.7

優良

TrustScore 5段階評価の4.5

432件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(432)

過去12か月のレビュー数: 32

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Fine but very slow

Sulets are nice enough when you talk to them but they have absolutely no sense of urgency - I got a skin infection from black mould in my room and they left it a month before they did anything, and even that was only with extra prompting. We recently lost power in our house (no plug sockets, heating or hot water) and because it happened in the afternoon, they left us overnight without even being able to charge our phones or take a shower. Having said they would send someone 'first thing in the morning', they finally got back to us at 12pm the next day. Likewise we had to chase them for months about issues with our boiler. It's a shame because the house is nice enough and they do get things done eventually but it's pretty clear they don't care how long you suffer for and you have to constantly hassle them if you want anything to happen.

2024年3月13日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Good morning Jess, thanks for your review and feedback. We are sorry to hear of issues you have had during your tenancy. Please can you contact us at enquiries@sulets.com with your full name address and mobile number so we can look into this and try and resolve any outstanding issues. Thanks, Sulets.

5つ星のうち1の評価

Dont respond

Lots of problems in the flat and among numerous phone calls and emails still no response to fixing anything.

2024年1月2日
Sulets ロゴ

Sulets からの回答

Hi Breh,

Thanks for your feedback and review, we are sorry to hear of issues in your home. Upon checking our records we can see that when the job was reported the landlord attended the property and found hair blocking the drains. It was reported again, and we advised to use a drain un-blocker. We then sent a contractor to investigate who also found hair blocking the drains. We have advised all tenants in your household to try and stop hair entering the drains and informed you could be liable for a charge if we have to call out a contractor again.

If there is anything else we can do in the meantime to turn this review into a positive one or if you are still having issues please do let us know so we can resolve for you.

Kind Regards, Sulets.

5つ星のうち5の評価

If they can help me a mature student…

If they can help me a mature student with a child with additional needs find suitable accommodation then I'm sure then can do so for others. Highly recommend. I am very grateful and happy with their service.

2023年9月1日
Sulets ロゴ

Sulets からの回答

Hi Precious, thank you for your 5 star review. We will pass your feedback onto the team. Thanks.

5つ星のうち5の評価

Really positive experience

Emma, Jake and the team worked tirelessly to resolve some complex issues my son faced while at university and needed support. They responded quickly to my emails and when we needed help regarding his accommodation they gave it. I would recommend Sulets to both students and parents when looking for accommodation as they really are interested in making the whole experience of that move away from home as straightforward and supportive as possible. This is not a business out purely to make money, from my experience they really are interested in the wellbeing of their tenants.

2024年2月8日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi John, thank you for your 5 star review and feedback, great to hear we were able to help you and your son. we will pass your feedback onto Emma & Jake. Thanks!

5つ星のうち5の評価

Very Professional Manager

Simply the best! Well organised, helpful and nice

2023年8月23日
Sulets ロゴ

Sulets からの回答

Hi Stuart, thank you for your 5 star review and feedback, we will pass your feedback onto the team. Thanks, Sulets.

5つ星のうち5の評価

Jake has made finding new accommodation…

Jake has made finding new accommodation a smooth and easy process.

2024年2月1日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi K Bean, thank you for your positive review. Great to hear that Jake helped you with your student home. Good luck with your studies in Leicester!

5つ星のうち5の評価

All the staff are very helpful…

All the staff are very helpful especially Emma G has been fantastic. Always very helpful. Calls are returned promptly and always gives good advice when needed.

2023年12月15日
Sulets ロゴ

Sulets からの回答

Morning Mayuri, thank you for your 5 star review & feedback. We will pass your feedback onto Emma and the team! Thanks.

5つ星のうち5の評価

I have had a good experience with this company

I have had a good experience with this company as they have been thoroughly professional with renting my property and associated proceeding attached to that
All the staff that have I dealt with have been very helpful especially Emma G
Thank you for all your help so far

2023年8月28日
Sulets ロゴ

Sulets からの回答

Hi Raj, thank you for your 5 star review and feedback, we will pass your feedback onto the team. Thanks, Sulets.

5つ星のうち5の評価

The very kind and pro-active service of…

The very kind and pro-active service of the property manger4s and admin team.

2024年1月23日
Sulets ロゴ

Sulets からの回答

Hi Stella, thank you for your 5 star review and feedback, we will pass your feedback onto to rest of the team. Thanks!

5つ星のうち5の評価

The management team are so supportive…

The management team are so supportive and deal effortlessly with property issues.

2024年1月18日
Sulets ロゴ

Sulets からの回答

Hi Brian, thanks for your 5 star review. It's great to hear that our team have been able to help with the management and letting of your property over the years. Thanks, Sulets.

5つ星のうち5の評価

Sulets Leicester

They are on the ball and deal with matters quickly and efficiently. Joshua Findley and Jake Lewis who look after us are excellent!

2024年1月22日
Sulets ロゴ

Sulets からの回答

Hi Dipak, thank you for your 5 star review. Great to hear that Jake & Josh have been able to help with the management of your property. Thanks.

5つ星のうち5の評価

Student House Rental.

I live outside of the UK and own one house rented by students in Leicester. I have found SUlets to be an ideal rental agency given my circumstances.

2024年1月22日
Sulets ロゴ

Sulets からの回答

Hi Andy, thanks for your 5 star review. It's great to hear that our team have been able to help with the management and letting of your property over the years. Thanks, Sulets.

5つ星のうち5の評価

Brilliant Student Provider

The whole team are so caring and welcoming. Emma is wonderful in particular! We have regular safety checks with electronics and inspections which make us feel safer. Any maintenance issues are fixed promptly!

2024年1月11日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Lucy, thank you for your 5 star review and feedback, we will pass your feedback onto Emma. Thanks!

5つ星のうち5の評価

Studio booking

It was my first time booking a studio and I had many queries and Joshua F was so helpful and managed to help me book a studio. This is one thing of my mind and I’m grateful for all his help thank you!

2023年12月19日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Sharan, thank you for your 5 star review. We are pleased to hear that Joshua was able to help you with your student studio in Leicester.

5つ星のうち5の評価

Last minute booking

I came in last minute and she helped me with a tenancy takeover. She was really reassuring. Thank you Tsitsi.

2023年9月26日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Charly, Thank you for your positive review it is much appreciated. Thanks, Sulets.

5つ星のうち5の評価

Had a great experience at Sulets today

Had a great experience at Sulets today. Tsitsi was very helpful, gave useful advise and helped make a potentially stressful situation easy. Would definitely recommend

2023年9月26日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Morning Kelly, thank you for your positive review. Great to hear that Tsitsi helped you with your student home. Good luck with your studies in Leicester.

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