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Suletsレビュー 

432
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We have been with Sulets for two consecutive years during university, and I would choose them again without hesitation. The affordability and range of properties are excellent. Joshua Findlay was a... もっと見る

企業が回答しました

5つ星のうち5の評価

Sulets made my viewing experience really positive today. From the moment I arrived, everything felt organised and welcoming. The property was shown clearly, and any questions I had were answered prope... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve had nothing but positive experiences with Sulets. Their properties are high quality, well looked after, and exactly what students need. What really sets them apart is the team — always welcoming... もっと見る

企業が回答しました

5つ星のうち5の評価

Glad to have booked through Sulets- great experience throughout, from looking for properties to now living in them. Emma G our property manager has always gone above and beyond to help us with any iss... もっと見る

企業が回答しました

企業情報

  1. 学生住宅センター
  2. 団体用宿泊施設
  3. 不動産管理会社
  4. 不動産業
  5. 不動産賃貸エージェンシー
  6. 学生寮

Sulets について

当該企業による記述

Join over 2500 students who rent with Sulets every year.

Discover high quality student accommodation in Leicester and Loughborough with Sulets. As the only student lettings agent recommended by Leicester’s Student Unions and endorsed by Loughborough University, we provide student living you can trust. We work closely with landlords to ensure that the high-quality properties we offer are safe and secure. We carry out regular inspections, and we deal with any necessary repairs and maintenance. From student homes near campus in Leicester to student living in Loughborough’s popular Golden Triangle, we offer a range of student accommodation to suit every budget, many with bills included. As a charity, we prioritise the student experience focusing on safety, quality, and support. Finding accommodation is an important part of your university experience, we are here to help you with that choice.

Our reviews speak for themselves, and we take pride in our high levels of customer service and satisfaction to both students and landlords.

Student Housing Row of terraced houses Search Student Housing Student Halls, Studios, Flats & Apartments Inside a bedroom in student accommodation Search Student Halls Get in touch today to book a viewing Contact Us Are you a landlord or HMO investor? Join our landlord network

Trusted Student accommodation 🏡 🛏️ 🔑

当該企業による記述

Trusted by students, backed by universities & student unions.
Join over 2500 students across Leicester and Loughborough who rent with Sulets every year. All-inclusive bills with locations just steps from your campus.

Landlords - Protect your rental income 🏡

Sulets Leased Service - Exempt from the Renters' Rights Act.

Sulets Leased Service - Exempt from the Renters' Rights Act.
Lease your property to Sulets for a fixed term, and we guarantee your rent. Sulets is a unique not-for-profit student lettings agency providing everything a landlord needs, with exempt status under the Renters’ Rights Act. Get in touch for more info.

連絡先

Student Housing 🏡

We offer a wide range of student homes to suit all budgets.

4.7

優良

TrustScore 5段階評価の4.5

432件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(432)

過去12か月のレビュー数: 32

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Experience

We have been with Sulets for two consecutive years during university, and I would choose them again without hesitation. The affordability and range of properties are excellent.

Joshua Findlay was also an outstanding property manager from start to finish, always there to help and going above and beyond, even out of hours. He was extremely responsive and helpful, and I always felt I could rely on him.

2026年6月26日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hey Rajan,

Thank you for your 5 star review & feedback! We will share this with the Joshua and the team.

Good luck with your studies in Leicester.

Thanks,
Sulets. 🏡

5つ星のうち5の評価

Sulets made my viewing experience

Sulets made my viewing experience really positive today. From the moment I arrived, everything felt organised and welcoming. The property was shown clearly, and any questions I had were answered properly. I left feeling confident and happy with the place. As a student, I appreciated how simple and stress-free they made the whole process. I would definitely recommend Sulets to other students.

2026年6月23日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Praise,

It's lovely to hear your feedback from your recent viewing with Sulets, we will share this with the team. Good luck with your studies in Leicester!

Thanks, Sulets. 🏡

5つ星のうち5の評価

9 Vaughan Street

The house of as in good order, staff friendly and helpful

2026年6月16日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi jack, Thank you for your positive review based on your tenancy at Vaughan Street, we will share this with the team. Thanks, Sulets.

5つ星のうち5の評価

Emma was great

Emma was great, really knowledgeable and helpful throughout the viewing process.

2026年6月5日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Angela, Thank you for your positive review it is much appreciated. It's great to hear that Emma was able to help you. Thanks, Sulets.

5つ星のうち5の評価

Good teamwork

Sulets have a great team in the Leicester office. Specials mention to Emma Godsell whom goes above and beyond to try and make the relationships between the tenants and landlord cohesive and productive

2026年6月3日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Morning David, thanks for your positive review and feedback. It's great to hear Emma has helped with the management of your properties over the years. Thanks, Sulets 🏡

5つ星のうち5の評価

Emma has been an excellent throughout…

Emma has been an excellent throughout our multiple tenancies with Sulets. She has always been responsive, professional and helpful, dealing with any issues quickly and efficiently. Communication has been clear throughout, and she has made the tenancy process smooth and straightforward. I’d highly recommend Emma and the Sulets team.

2026年5月26日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Zoe,

Thank you for your review! We’re so glad to hear Emma helped you during your tenancies with us.

Thanks,
Sulets. 🏡

5つ星のうち5の評価

I’ve had nothing but positive…

I’ve had nothing but positive experiences with Sulets. Their properties are high quality, well looked after, and exactly what students need. What really sets them apart is the team — always welcoming, upbeat, and genuinely fun to interact with, while still being incredibly efficient and on the ball.
It’s rare to find a housing company that gets both the people side and the property side right, but Sulets absolutely do.

2026年5月15日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Dave, thank you for your 5 star review, we will share this with the team!

5つ星のうち5の評価

Helpful Property Managers

Our property manager Josh really helped us a lot, he solved many issues and was easy to contact and was great at getting the landlord to do things!

2026年5月12日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Ollie

Thanks so much for the kind words, we will pass this onto Josh.

Thanks, Sulets. 👍

5つ星のうち1の評価

READ THIS!!!

I don’t ever review anything so use this as insight to how bad my experience was here, I lived here from september to april with a friend and i’ve had countless of problems being here from Mice to Cluster fly infestations. The least they could do to help their students living in their accommodation is to close ALL holes that allow for mice to enter a first floor building. When I complained about these unclosed holes, they always responded with trying to counter with “cleaning” issues or the fact that it’s our own mistake of signing the contract here despite having a viewing. The last time I checked, a viewing would be to see the spaciousness of an accommodation, working stove, size of kitchen and bedroom, not to be crouching down all day looking under cupboards and behind king sized sofas looking for hidden holes. It got to the point where every morning I believed taking the train from London to Leicester instead of living in the accommodation was more beneficial to me and not to my surprise, they didn’t give me any compensation for the extra travel I was doing daily and I ended up losing hundreds of pounds. The house was in an unhabitable state yet they refused ANY sort of help but a few poison baits that are very temporary and cost a few quid on amazon, instead of working on the root cause. Suprisingly, this wasn’t the end of it as the student house also had mould in the home, the state of such a home internally that looked so good externally through pictures on their websites, enticed me into taking the home for the year and ended up biting me in the back very soon, all of these issues and the constant complains via email and phone calls from my family and me aswell always led to the same answers, “please try to clean abit more” “we will put some rat poison in the home.” But didn’t bother with paying with any repairs where there were clear gaps and holes all over the home where mice can have access to the home. Gladly, my academic year is over now but im here to try help other students to NEVER sign any contract from sulets. And without accusing anyone, I feel as if their whole service is catered towards a profit of Landlords compared to healthy standards of living for students. I wouldn’t take this with a grain of salt as many other reviews have had the same consensus.

2026年4月11日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Good morning Naod,

We’re sorry to hear that you feel this way about your experience with us.

Throughout your tenancy, all reported maintenance and pest-related issues were responded to promptly and in line with our response time guidance. Where necessary, pest control treatments and follow-up visits were arranged, alongside investigations into possible entry points and additional preventative works to help minimise recurrence.

We take reports of pests and mould very seriously and always aim to resolve concerns as quickly and effectively as possible. During property inspections, housekeeping and food hygiene concerns were also identified, and guidance was provided, as these factors can unfortunately contribute to recurring pest activity.

We previously completed a full review of the concerns raised and issued a detailed formal response. We remain committed to supporting our tenants and addressing any reported issues appropriately throughout their tenancy.

If there is anything further we can assist with, please contact your property manager directly.

Thanks,
Sulets.

5つ星のうち5の評価

The location is very scenic and pretty

The location is very scenic and pretty. the person who showed me around, Ruta, was very enthusiastic and helpful when showing me around for my viewing.

2026年5月5日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Aniqa,

Thank you for your review! We’re so glad to hear your viewings with Ruta were positive and she helped finding your student home in Leicester.

Sulets. 🏡

5つ星のうち5の評価

Glad to have booked through Sulets-…

Glad to have booked through Sulets- great experience throughout, from looking for properties to now living in them. Emma G our property manager has always gone above and beyond to help us with any issues/concerns we have with our property. Thank you!

2026年4月23日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Morning Gracie,

Great to hear Emma G has been able to help you during your tenancy. Good luck with your studies in Leicester!

Thanks,
Sulets. 👍

5つ星のうち5の評価

Definitely recommend

Ruta was lovely, so informative & helped me find a place to stay easily. Would definitely recommend.

2026年4月10日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Liv, thank you for your positive review, we will share this with Ruta. Good luck with your studies in Leicester!

5つ星のうち5の評価

A big “Thank you” to Emma

Our experience with Sulets has been fantastic. A Special mention to Emma for going above and beyond for us. She was so helpful, kind, supportive and efficient in helping us to resolve a huge problem (not a problem with Sulets, I might add, but a personal problem with regard to accommodation requirements) All phone calls were returned promptly, emails answered, clear advice given and a professional, but empathetic response to a tricky situation. Thank you Emma!

2026年4月9日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi Angela,

Thank you for sharing your experience! Great to hear that Emma has helped you with your student accommodation and that all problems you had were resolved professionally.

Thanks,
Sulets 🏡

5つ星のうち5の評価

simple

simple, straight forward and great service!

2026年3月15日
Sulets ロゴ

Sulets からの回答

Morning Vanessa, thank you for your positive review, we will pass this onto the team. Good luck with your studies in Leicester! 👍

5つ星のうち4の評価

Very helpful people who are kind and…

Very helpful people who are kind and make you feel welcome if you need help with anything. Shout out to Emma for helping me with my deposit, you are the best!!

2026年2月9日
Sulets ロゴ

Sulets からの回答

Hi Kathryn, thanks for your positive review and feedback. Great to hear that Emma was able to help you with your deposit. Good luck with your studies!

5つ星のうち5の評価

Sulets is the Best!

Sulets is the best accommodation group in Leicester. They are so welcoming when moving in, and if there is ever a concern, which rarely happens, they swiftly respond and address the situation.

2026年2月1日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hey Olivia,

Thank you for your 5 star review & feedback! We will share this with the team.

Good luck with your studies in Leicester.

Thanks,
Sulets. 🏡

5つ星のうち5の評価

Going above and beyond

I managed to lock myself out of my flat and with it being out of hours, I could have faced a large payment to sort it. However, Emma incredibly generously went to the office and got me a spare key to let me back in. I cannot express how grateful I am for this and they going above and beyond. It truly saved my evening plans with friends.

2026年2月8日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi William,

Great to hear Emma was able to help you out with your locked front door over the weekend.

Thanks,
Sulets. 👍

5つ星のうち5の評価

Ruta ensured I had an exceptional…

Ruta ensured I had an exceptional experience by securing top promotions and offers while accommodating my preferred room selection, making the entire process remarkably smooth for me.

2026年1月24日
自発的なレビュー
Sulets ロゴ

Sulets からの回答

Hi William,

Thank you for your review! We’re so pleased to hear your viewing with Ruta went well & she helped find your dream student home in Leicester.

Thanks,
Sulets. 🏡

5つ星のうち5の評価

Sulets has promptly attended to an…

Sulets has promptly attended to an emergency situation (locked out of room) on a weekend, they were most helpful and concern and sorted the problem promptly.

2026年1月3日
Sulets ロゴ

Sulets からの回答

Hi Cai,

Thank you for your review and feedback! Great to hear our team were able to help you quickly with your locked door.

Many thanks,
Sulets. 🏡

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