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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I’m a single mom who saves for a long time to take my son on special vacations. Unfortunately, this stay ended in a way that caused unnecessary stress and completely overshadowed our tr... もっと見る

5つ星のうち4の評価

We liked the location and general layout of the condo. What we did not like were (1) it was terribly hot in the rooms during the day without air conditioning. More fans or water coolers might help, as... もっと見る

5つ星のうち2の評価

The view was absolutely amazing. This was our first time in Colorado ski trip and the view was breathtaking. My girlfriend and I enjoyed the momentary Snowbound during our trip so we spent a lot of qu... もっと見る

企業が回答しました

5つ星のうち1の評価

We are from texas , we were not informed of the unusually warm weather there. The room was horribly hot . We were given upon request 2 tiny fans . We were trying to make best of it . There was absolu... もっと見る

企業が回答しました

企業情報

  1. バケーション ホーム レンタル代理店
  2. ・
  3. カーテンと布製家具の清掃サービス
  4. カーペット清掃業
  5. ハウス クリーニング業
  6. 清掃サービス
  7. 不動産管理会社

当該企業による記述

SummitCove Lodging provides vacation homes, condos, River Run, Lakeside Village and Mountain House rentals plus exclusive guest discounts at Keystone Ski Resort Colorado.


連絡先

2.3

期待以下

TrustScore 5段階評価の2.5

124件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.3

すべてのレビュー

(124)

過去12か月のレビュー数: 1件

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5つ星のうち5の評価

Very happy with our condo

Very happy with our condo. Location was ideal- proximity to the gondola made it easy for me to work and ski as this was a working vacation for me.
Kitchen was well stocked for cooking in and due to COVID that was key. Everything was very clean as well.
While I wasn’t concerned about many of the extras being closed - gym, sauna, hot tub - and the fact that they don’t clean and charge for fresh towels and extra TP, I think that the fees should be lowered to account for lack of those services.
But wasn’t enough of a problem to change plans.

2021年2月6日
5つ星のうち5の評価

Great service !!!

Great service !!! Always polite and willing to help !!! Berta helped with my reservations over the years !!! Everyone who I ever talked on the phone in this office was great and helpful !!!

Thanks.
Igor .

2021年2月6日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Thanks Igor, we are lucky to have you as one of our loyal guests and appreciate you staying with us year after year! We look forward to your next visit!

5つ星のうち5の評価

Nice condo

Nice condo, roomy and close to ski lifts and Gondola. Will stay again next year

2021年2月5日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Great to hear, Scott, thanks for staying with SummitCove Lodging!

5つ星のうち5の評価

Tremendous location

Tremendous location, condo, and service. Will be back!

2021年2月5日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Thank you for staying with SummitCove Lodging, we look forward to hosting you again in Keystone!

5つ星のうち5の評価

The people at SCL is the best

The people at SCL is the best. Everything was excellent and definitely we will repeat renting with them

2021年2月5日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Wow thank you Luis! We are happy to hear you enjoyed our service - we strive to provide the best service to each and every guest! Thank you so much, we hope to see you again someday soon!

5つ星のうち5の評価

Had a great experience here

Had a great experience here. The room was bigger than I expected and had everything we needed. The process of picking up the key was easy and the room was clean. Highly recommend

2021年2月5日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Thank you Guillermo we are happy to hear you had a great experience and stay with SummitCove! Come back anytime!

5つ星のうち5の評価

We had an excellent stay at The Springs…

We had an excellent stay at The Springs 8857! It was quiet, it was convenient to the mountain. it was a nicely renovated 2 bedroom condo and staff was excellent. We had a great stay!

2021年1月13日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

We are happy to hear you had a great stay at the Springs! We hope to see you again soon!

5つ星のうち5の評価

SummitCove was great to deal with from…

SummitCove was great to deal with from making the reservations to getting checked in and dealing with a few small issue while we where there.

2021年1月12日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Thanks very much Michael, sorry to hear you had issues, but so glad we were able to help! We hope to earn your business again soon!

5つ星のうち5の評価

Checkin went smoothly and they were…

Checkin went smoothly and they were very responsive on a couple issues I had with the rental.

2021年1月12日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Thank you Jennifer! We do always offer a returning guest loyalty discount for future visits, we'd love to see you again.

5つ星のうち5の評価

This is the third time we have rented…

This is the third time we have rented with Summit Cove. They do not disappoint. This last time was in River Run Village and not having to ride the bus to the lift was a big plus. We will definitely use Summit Cove in the future and have already recommended to others.

2021年1月12日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Thank you so much! We are so happy that you are pleased with our services and certainly appreciate you telling your friends! We can't wait to see you again for a future visit, thanks for everything!

5つ星のうち5の評価

Great customer service

Great customer service. Answered all my questions. Check in and out process was super easy. Would def recommend.

2021年1月5日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Thanks Jill! We appreciate your feedback and are happy to hear you had a great experience. We hope to see you again soon!

5つ星のうち5の評価

I was very pleased with all my dealings…

I was very pleased with all my dealings with Summit Cove. The rental until was beautiful and everything was as described. Great communication and very helpful people. We had a problem with the fireplace and they were quick to respond! I would highly recommend them and would not hesitate to use them again!

2021年1月5日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Great to hear, Joanne! We appreciate your feedback and hope to see you for a future visit!

5つ星のうち5の評価

As usual

As usual
All went fine with SummitCove

What would be a good idea is a phone call or text , on the second day to check if everything is fine !
Thanks

2021年1月5日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Thanks so much for the feedback Vincent! We will look into adding an in-stay check-in! Thank you.

5つ星のうち4の評価

Summit Cove Lodging staff were very friendly and helpful

Summit Cove Lodging staff were very friendly and helpful at check in. One of our cards stopped working and we were able to run in to the office and get new ones right away. We were disappointed in the cleanliness of the unit, but the access to the slopes made up for that. Overall, it was a great stay!

2021年1月5日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Hello Josh,
We are sorry to hear about the key card issue, but happy it wasn't too much of an inconvenience for you. Regarding the cleanliness, next time please call us right away so we can try to fix whatever the issue was, we are trying to contact you for more details on that. Again our apologies if you felt something wasn't up to par. Your feedback helps us improve! Thanks so much for your stay with us and sharing, we'd love the opportunity to host you again for a future trip!

5つ星のうち4の評価

Really loved it just didn’t think we…

Really loved it just didn’t think we had to take out the trash and totally forgot

2020年12月9日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Hi Mary Lou!
Thank you - no big deal on the trash whatsoever, we are happy to take care of it. We'd love to see you again for a future visit! Thanks!

5つ星のうち5の評価

Great communication

Great communication! Loved our condo. Plenty of towels, cooking items, and toiletries provided. We will be back!

2020年12月9日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Thank you Stacie! We look forward to seeing you again for a future stay with us.

5つ星のうち5の評価

Really Well-Organized and Personable!

We were really impressed how easy Summit Cove was to work with. We had a couple of adjustment requests, and they were very helpful and accomodating. Check-in and check-out were super-easy and covid-right! The property was beyond lovely and luxurious.

2020年12月5日
SummitCove Lodging ロゴ

SummitCove Lodging からの回答

Wow, thanks Susan! We're thrilled that you had a wonderful experience and we hope you'll come back soon.

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