Sunlite Group レビュー 

62
•
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Purchased solar panels from Sunlite in 2023 and their service was excellent. Th monitoring software App - from the inverter supplier - stopped working, and I needed to renew my username and password.... もっと見る

5つ星のうち1の評価

Do not use this company! Quoted for installation of aircon certain make and model with exact date of installation. They been told that I’ll choose them for the only reason they promised this date fo... もっと見る

5つ星のうち5の評価

Contacted a few Solar installers for my New panels and Battery system. Sun-lite were competitive but more importantly listened and provided a solution to what I wanted. The team of Tia, Sharon,Jamie... もっと見る

企業が回答しました

5つ星のうち5の評価

What can I say,having looked at several other solar companies we decided to go with the Sunlite Group. Extremely efficient from start to finish. From the booking of the survey, going through... もっと見る

企業情報

  1. 太陽エネルギー装置提供業者

当該企業による記述

We started Sunlite solar lighting with the ethos to manufacturer and supply carbon neutral lighting and security, offering a more cost-effective solution than standard LED technology, with no electricity cost, no cable trenching or connection fees. Our range of off grid solar lighting includes, solar street lighting, security systems, flood lighting and amenity lighting our products have been tried and tested and proven in UK conditions, with an easy installation and zero ongoing electricity bills. Our smart technology products are integrated with solar to provide monitoring that controls performance tailored to the specific requirements of your sites lighting needs and most importantly being carbon neutral to the environment.


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

62件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.6

すべてのレビュー

(62)

過去12か月のレビュー数: 4件

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5つ星のうち5の評価

Battery fitting

Battery, inverter fitted and commissioned successfully . Efficient and informative technician. Good comms from office admin. Many thanks

2023年1月5日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

Worth every penny in today's energy climate

The team at Sunlite have been very helpful throughout the process. From getting quote to the installation. Any queries I've had have been answered in a timely manner and always polite. It did take a few weeks to complete as I had internet problems but once that had been identified, things ran smoothly from that point. I'm now enjoying the benefits of my solar energy. I would recommend anyone in a position to take the opportunity to install solar.

2022年12月22日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち3の評価

Good technical solar install let down by comms issues

I used Sun-Lite Group as they had extremely good reviews on TrustPilot. I am also very keen to use local companies, where possible, to support my local area.

The technical installation of my solar panels and batteries seems very good so far (we are one month in). The install was very neat and tidy. The trades people seemed very competent and knowledgable and put in long days to get the job done.

Communications is an area where this company could definitely benefit from improving. This is both communications between the company and customer and the company and their installers.

I asked for a 5kW inverter system, which was subsequently quoted for. When I queried why the correct DNO approval was not being sought for this size of inverter I was informed it was a mistake on the quote and a 3.6kW inverter was being installed. I was informed this would not be an issue as I only have 4.1kW generation capacity. I have since found out that the smaller inverter limits both the conversion from panels and batteries and so limits the overall power available to the house. Still, my bad for not finding out sooner and sticking to my guns.

I asked for the GivEnergy 9.5 battery to be installed. Without being informed before the day of installation, this was changed to 2 GivEnergy 5.2 batteries. I was told on site that I was lucky as I now had more available capacity to use. However, due to technical limitations the 5.2 batteries only have 80% Depth of Discharge, which means I am getting less capacity than requested. Perhaps this speaks to a lack of technical knowledge of the product being installed. I raised this issue with the installer and have accepted a small discount on the price, however this still diminishes my overall satisfaction with the system.

From the first site survey I pointed out that my roof had been repaired and I did not want my waterproof membrane breached. “Won’t happen” I was told. “The roofers always bring the cable in through the overlap of the membrane “. I was told a note was added to the instructions for the roofer. However, my waterproof membrane has been breached 4 times to allow the cables through. The roofer was very apologetic but what could I do; the damage has been done. There has been no mention of this by the company, despite the roofer informing the office. I mentioned it in an email to the office but it has never been mentioned again.

Overall, I am disappointed with this company. I now have a system which I think is less than it could have been. I’m hoping that water does not enter the loft space via the cables from the panels. The technical work seems good but if you need to be kept informed of what is happening and if you need time to consider changes made to the system then perhaps another company is for you.

2022年12月12日
自発的なレビュー
5つ星のうち5の評価

SUNLITE SOLAR on my roof…

Sunlite fitted my solar system consisting of panels, batteries and i-boost for hot water. The system has been fitted very professionally. The panels are aligned and look great, the i-boost keeps the water hot and the batteries are fantastic once the sun has gone down (I wish I had more battery) The system is fitted very tidy in the loft and all cables etc have been well placed. Fitting went ahead as planned and all mess was cleaned away. The fitters were a credit to the company.

2022年9月12日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

service fantastic

service fantastic
installation clean and tidy engineer polite fantastic
product works an looks great

2022年10月26日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

New Solar Panels and Solar Battery install

Contacted a few Solar installers for my New panels and Battery system. Sun-lite were competitive but more importantly listened and provided a solution to what I wanted. The team of Tia, Sharon,Jamie and Romi were fantastic throughout as we went back and forth fine tuning the solution. On installation day the team were just as good. Quick, Professional and tidy. Lovin that at the moment my electric bill is no more than £1.15 per day. Thanks Sun-Lite Highly recommended.

2022年10月21日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

Solar panel and battery installation

Sunlite provided a quick and competitive quote for Solar panels and batteries being installed, we were happy with the quote and installation was quick and they offered a very professional and friendly service, since installation we've been very happy with the energy savings so far, I would recommend Sunlite to anyone who asked.

2022年9月4日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

solar install

everything from the survey to the install went as arranged.
had my panels ,inverter and batteries install on sept 22.
all done quickly and everthing on time as agreed.
had one small problem which was quickly sorted with no fuss.
the guys worked hard all day and i am very pleased with the reaults.
have reccomended sunlite to a couple of my friends.

2022年9月22日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

The price was very competitive

The price was very competitive. The engineers were professional and carried out the installation with the minimum of disruption. Very pleased with quality of the work and the panels are working extremely well.

2022年5月30日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

Excellent installation

Very good quote for solar panels, inverter and battery. I was given an installation date which I was very happy with - not too long to wait. The installers came on time, they worked professionally and had the system up and running in the day. They were also friendly and amenable.

2022年8月20日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

I had 2 solar batteries that were a…

I had 2 solar batteries that were a part of a solar panel system that had died. They were so dead in fact that they were past recovering.
Sun-Lite sourced two alternative batteries and a replacement inverter / charger that was installed quickly by a highly efficient and friendly / helpful installation engineer.
I may well add to my battery stack - and I know who I’ll get in touch to do it.

2022年8月2日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

Amazing service from start to finish

Amazing service from start to finish, quick and hassle free! Installers where friendly and very professional, can’t recommend enough.

2022年7月13日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

Very professional service and excellent communication

Sunlite group have just carried out a retrofit battery to our existing solar system, must say they were excellent, very clean, tidy and asked all the right questions whilst also pointing out the pro's and con's of any decisions we were asked to make. Would have no hesitation in recommending them to anyone - in fact we have already and three others, are now having complete installations priced or carried out. cannot wait for our other system to be done

2022年6月13日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

Very efficient and helpful

I have found Romi and Tia to be very helpful and professional. Romi kept us up to date throughout the whole process. I was really impressed with the installation team who were efficient and answered all our questions. All round good service from the Sunlite Team.

2022年6月9日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

Solar panel installation

I had solar panels with battery storage fitted by Sunlite. They are a very easy company to deal with and communication was very good. All the work people involved were excellent. I am very pleased with the quality of the installation.

2022年6月8日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

Sun-Lite solar installation in Hertfordshire.

From start to finish Tia, Romi & the team were very professional. Everything was delivered on time and exactly as described, never feeling over sold like some other quotes I received. On the morning of the installation Dave and the team turned up on time and did an excellent job, going above and beyond to make sure no wires were visible anywhere on the roof which is what I was a bit worried about. Even staying late to make sure we were totally happy with everything. I couldn't be happier with the price and or the job and would not hesitate to recommend Sun-Lite to any of my friends or family. I should probably explain what I had installed so here goes.
10 x 415 Sunpower Max5 solar panels with
Q7A Enphase Microinverters
2 x 5.2 Giv Energy battery storage
1 x Giv Energy AC coupled charger

2022年6月7日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

They where very helpful and the install…

They where very helpful and the install was very neat and tidy was really impressive 👍

2022年6月6日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

Excellent Job

I would thoroughly recommend this company, friendly and professional throughout. Good communication with everything explained. Brilliant job thank you.

2022年6月6日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

Sunlite group 👍

I can recommend sunlite group to you , they were very good , explained what we needed , planned it , quoted a very competitive price , gave me an installation date and the whole process was very easy, great workmanship, polite punctual no hassle at all.

2022年5月20日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

5つ星のうち5の評価

If you are considering a solar panel…

If you are considering a solar panel system I can't recommend this company enough. From start to finish, Tia, Romi, Matt, Martin and Ashley did an excellent job.

2022年5月20日
自発的なレビュー
Sunlite Group ロゴ

Sunlite Group からの回答

Thank you so much for taking the time to leave a review, we are glad you are happy with your experience and the service provided. Thank you again for choosing Sunlite Group for your Solar Installation. - Romi Gooden

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