I received the wrong product. I returned it according to instructions given. After almost a month I received an e mail today stating I'm getting a refund. What happened to the product I ordered?
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レビュアーのコメントを見てみましょう
I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... もっと見る
The service and shipping was great. Regarding the product I chose black to go with our other fixtures. The finish is matte black which marks easily I wish I would have known this beforehand
3 time ordering from Sun Bright Lighting. Easy to order online, package well, shipment was on time. GREAT PRODUCT!
企業情報
当該企業による記述
Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.
連絡先
7751 Alabama ave, unit 16, 91304, Canoga Park, 米国
- 8337172728
- support@sunbrightlighting.com
- sunbrightlighting.com
ネガティブなレビューの 16%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Got my order promt.open big box to see…
Got my order promt.open big box to see 8 small boxes,one which looked off white compared to the other 7 and it had been opened.assumed I received a returned light from another purchaser.i was OK with that since it looked to be in mint condition.well apparently the company promptly restocked there return and shipped it out to me without doing a quality return check.therefore I received the light and I installed the light to find out it doesn't work.i also had one more light in my order that did not work properly..first time I used this company with a new client only to look like l buy and use stuff from a discount store.
Very helpful in making a necessary return …
The order I placed was on time and correct. Unfortunately, it would not work on a system I already had without modifications I didn’t want to make. They were very helpful in letting me return the path lights and gave me full credit. I would buy other items from them later.
Step Lights
Bought the STS02 for my house. Easy to install into brick or hardscape, they feel solid and look great.
Great customer support.
Great Service & Products
One of the only 5000k lights I can find. Always helpful with my orders and are next to none when there’s a warranty issue.
Very good product, I’ve had there lights going on 3 years, no issues to date
Five Stars Across the Board
I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I don't know why others don't have it as one would think it looks best hanging).
The service, communication and delivery was outstanding. I look forward to doing business with Sun Bright Lighting again.
great phone assistance help me…
dedicated phone assistance to help me get the right LED strip light with the right color temperature for my application we tried several different types. I tested them and then the company is willing to have me return the ones we did not use. It was all very efficient thank you very much.

Sun Bright Lighting からの回答
I never received my lights and I was…
I never received my lights and I was supposed to have a credit back and still have not received confirmation on that order.

Sun Bright Lighting からの回答
Positive Experience
Easy ordering, timely communications on delivery, efficient process on prior return and final product worked perfectly.

Sun Bright Lighting からの回答
Very difficult item to find and a great price.
You offer a great price on an item that is very difficult to find. We are happy with the service and the product. Your product appears to be more durable than the original item. We will be back for more of this item.

Sun Bright Lighting からの回答
Wrong lights sent to me
I hav yet to get a reply to my return text to your representative who said you sent the lights I requested & I replied that they were not & sent a pic w/ my text showing the incorrect light that was sent. I think the persons name is Poyang.

Sun Bright Lighting からの回答
Homeowner
Very quick & responsive. Lights were what I expected especially the color .Easy to install.

Sun Bright Lighting からの回答
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