I received the wrong product. I returned it according to instructions given. After almost a month I received an e mail today stating I'm getting a refund. What happened to the product I ordered?
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I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... もっと見る
The service and shipping was great. Regarding the product I chose black to go with our other fixtures. The finish is matte black which marks easily I wish I would have known this beforehand
3 time ordering from Sun Bright Lighting. Easy to order online, package well, shipment was on time. GREAT PRODUCT!
企業情報
当該企業による記述
Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.
連絡先
7751 Alabama ave, unit 16, 91304, Canoga Park, 米国
- 8337172728
- support@sunbrightlighting.com
- sunbrightlighting.com
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Great Customer service
The products Sun Bright sold me are exactly as advertised and high quality. They came on time and properly packed. Even though 1 of 12 of the lights was defective their customer service replaced it without a problem.

Sun Bright Lighting からの回答
Nice product
Nice product. Well made. Just installed as indirect lighting under a 400 square ft. Pergola with roof panels.
Wrong fulfillment of colors outdated…
Wrong fulfillment of colors outdated spots that are not in production anymore. Got an old batch, wrong sticks that does not match the spots.
Excellent items that I purchased
Excellent items that I purchased. Came to me quickly and was perfect for my backyard around pool. Use a lifepo4 12 volt battery and they are amazing lights.
Super easy to order on the website and…
Super easy to order on the website and friendly customer service.

Sun Bright Lighting からの回答

Sun Bright Lighting からの回答
Great service
Great service. Understand the business and the customer. My conversation and their action for an issue with receiving the wrong product and the return were immediate, without hesitation and flawless. I would go back to them in a heartbeat!!!

Sun Bright Lighting からの回答

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Perfect closet rod solution
the product was as described and just what I needed. Only half of the original order was initially delivered, but after reaching out to the company and explaining the error, they were quick to correct it. The person I talked to was polite and extremely helpful.
Thanks for the good service!

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Great customer service
Great customer service! Was so helpful with product information and suggestions.

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I ordered lights that said they were in…
I ordered lights that said they were in stock but was emailed that the were out of stock and then I select an alternate that’s said it was in stock but those weren’t in stock either. The site needs to have a better way of showing available inventory so I don’t give you my money for things that you don’t have. I do appreciate that you refunded my money but now left with nothing to show for the waste of time looking at your web site. I’ll never shop here again simply because I don’t know what I’ll be able to receive once my order is placed

Sun Bright Lighting からの回答
Please work on less packaging
Please work on less packaging. Pretty large box for five little 2” tall boxes for patio light bulbs. Website was easy to use when I wasn’t exactly sure of the product I needed. The detail you gave allowed me to make the correct choice.

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Misleading Product Information
Misleading product description listing. The item I purchased was described as Outdoor rated and sold as landscape lighting but when I received it, was for indoor use only. Customer service was not helpful.

Sun Bright Lighting からの回答
The customer service rep I spoke with…
The customer service rep I spoke with was able to help me find the items I needed and made great suggestions for our project. The quality of the fixtures is great and looking forward to doing my front yard soon

Sun Bright Lighting からの回答
Ordered bulbs for outdoor uplighting…
Ordered bulbs for outdoor uplighting system. Bulbs arrived on time, as advertised, and worked perfectly!

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