Sun Bright Lighting レビュー 82

TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I received the wrong product. I returned it according to instructions given. After almost a month I received an e mail today stating I'm getting a refund. What happened to the product I ordered?

5つ星のうち5の評価

I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... もっと見る

5つ星のうち5の評価

The service and shipping was great. Regarding the product I chose black to go with our other fixtures. The finish is matte black which marks easily I wish I would have known this beforehand

5つ星のうち5の評価

3 time ordering from Sun Bright Lighting. Easy to order online, package well, shipment was on time. GREAT PRODUCT!

企業情報

  1. 照明専門店

当該企業による記述

Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

82件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 16%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Customer service

The products Sun Bright sold me are exactly as advertised and high quality. They came on time and properly packed. Even though 1 of 12 of the lights was defective their customer service replaced it without a problem.

2023年4月3日
Sun Bright Lighting ロゴ

Sun Bright Lighting からの回答

Thank you for the feedback, Harold. I'm glad you were able to find the lights you needed!

5つ星のうち5の評価

Great service

Great service. Understand the business and the customer. My conversation and their action for an issue with receiving the wrong product and the return were immediate, without hesitation and flawless. I would go back to them in a heartbeat!!!

2022年12月9日
Sun Bright Lighting ロゴ

Sun Bright Lighting からの回答

Thank you Victor we're always available for any support you need!

5つ星のうち5の評価

Perfect closet rod solution

the product was as described and just what I needed. Only half of the original order was initially delivered, but after reaching out to the company and explaining the error, they were quick to correct it. The person I talked to was polite and extremely helpful.
Thanks for the good service!

2022年9月18日
Sun Bright Lighting ロゴ

Sun Bright Lighting からの回答

Thank you Diane, Im glad you we're able to find what you needed!

5つ星のうち5の評価

Great customer service

Great customer service! Was so helpful with product information and suggestions.

2022年7月7日
Sun Bright Lighting ロゴ

Sun Bright Lighting からの回答

Thank you, Arlette, we really appreciate your feedback and glad to have helped you out!

5つ星のうち1の評価

I ordered lights that said they were in…

I ordered lights that said they were in stock but was emailed that the were out of stock and then I select an alternate that’s said it was in stock but those weren’t in stock either. The site needs to have a better way of showing available inventory so I don’t give you my money for things that you don’t have. I do appreciate that you refunded my money but now left with nothing to show for the waste of time looking at your web site. I’ll never shop here again simply because I don’t know what I’ll be able to receive once my order is placed

2022年6月10日
Sun Bright Lighting ロゴ

Sun Bright Lighting からの回答

Hey Dustin,
We're very sorry for the inconvenience. Our website had some technical issues where it wasn't updating the inventory accordingly and it needed to get fixed in the back end but all is good now. In the future you may always call us directly as well to make sure your order is good to go before placing it but the systems inventory is now fixed and working properly for future use.

5つ星のうち4の評価

Please work on less packaging

Please work on less packaging. Pretty large box for five little 2” tall boxes for patio light bulbs. Website was easy to use when I wasn’t exactly sure of the product I needed. The detail you gave allowed me to make the correct choice.

2022年5月21日
Sun Bright Lighting ロゴ

Sun Bright Lighting からの回答

Thank you for your feedback Carrie, Ill forward this to the shipping department to be causious when packaging future orders. For light bulbs, its really important for us to make sure the packaging is secured enough to make sure the bulbs do not break or get damaged in transit to ensure safe arrival. Im glad you were able to find what you needed on our website. We strive to make it as easy as possible.

5つ星のうち1の評価

Misleading Product Information

Misleading product description listing. The item I purchased was described as Outdoor rated and sold as landscape lighting but when I received it, was for indoor use only. Customer service was not helpful.

2022年5月10日
Sun Bright Lighting ロゴ

Sun Bright Lighting からの回答

Hello,
Im sorry for the issues on the website copy. We had our team go over all of the details on all of the products and fix any issues so this doesnt happen again in the future.

5つ星のうち5の評価

The customer service rep I spoke with…

The customer service rep I spoke with was able to help me find the items I needed and made great suggestions for our project. The quality of the fixtures is great and looking forward to doing my front yard soon

2022年5月8日
Sun Bright Lighting ロゴ

Sun Bright Lighting からの回答

Thank you, Sam, I'm glad our team was able to help you find what you need and feel free to always give us a call if you need any future assistance.

5つ星のうち5の評価

Ordered bulbs for outdoor uplighting…

Ordered bulbs for outdoor uplighting system. Bulbs arrived on time, as advertised, and worked perfectly!

2022年4月16日
Sun Bright Lighting ロゴ

Sun Bright Lighting からの回答

We're happy you were satisfied with the items. We strive to get the products to our customers as fast as possible!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報