Hoe mooi de foto's ook lijken, je ontvangt nepartikelen uit China. Na tig mails (waarin eerst 20%, daarna 35% korting werd geboden) retouradres ontvangen en dat is verrassend genoeg in Amerika... ãã£ãšèŠã
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Nice products especially for those without pierced ears. My ear cuffs were perfect and adjustable to make it tighter. Quality of the metal pieces were nice and sturdy. The cuffs were also sturdy and f... ãã£ãšèŠã
Customer service that truly goes above and beyond! I recently purchased a set of cat earrings for my daughter and encountered a small issue. I contacted the company, and I was blown away by their resp... ãã£ãšèŠã
I ordered a ring Dec 2025 that I have just found out is not coming after chasing 11 times to be told it was lost in transit. I then reordered & that got lost in transit & was told it was discontinued... ãã£ãšèŠã
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Nice product and good customer service
Nice products especially for those without pierced ears. My ear cuffs were perfect and adjustable to make it tighter. Quality of the metal pieces were nice and sturdy. The cuffs were also sturdy and fit well. Delivery takes a bit as with all items coming from Asia and customer service was very helpful and responsive.
Hier niets bestellen!
Hoe mooi de foto's ook lijken, je ontvangt nepartikelen uit China.
Na tig mails (waarin eerst 20%, daarna 35% korting werd geboden) retouradres ontvangen en dat is verrassend genoeg in Amerika:
Sundelle
PO Box 417
London, KY 40743
United States
Ter verduidelijking: London is de stad, KY (Kentucky) is de staat, en 40743 is de bijbehorende postcode.
Retourkosten komen uit boven de 100 euro, dus echt niemand gaat dit doen.
Tip: Probeer zoveel mogelijk van het bedrag terug te krijgen door zelf een voorstel te doen. Dat verzacht de pijn iets.
Reccomend.
I have to start with their customer service. Top Notch. They are very responsive, which I appreciate. The items I purchased are of good quality, and I am very pleased. The only negative thing I have to say is that it took longer than expected for the items to be delivered, but nothing over the top.
The Cat's Meow...Going above and beyond in Service
Customer service that truly goes above and beyond! I recently purchased a set of cat earrings for my daughter and encountered a small issue. I contacted the company, and I was blown away by their responseâthey replaced the item immediately and without hesitation. The product itself is lovely, but the timeliness and care they showed in making things right was world-class. Iâve already had friends order from them based on my recommendation, and they are just as thrilled with their purchases. It is so refreshing to find a company you can actually rely on. Thank you!
DO NOT ORDER FROM THIS COMPANY
I ordered a ring Dec 2025 that I have just found out is not coming after chasing 11 times to be told it was lost in transit. I then reordered & that got lost in transit & was told it was discontinued in Nov 2025 so there is no more how is it it is still on the site to order. Now waiting for a refund that could take 30 working days..why as it is pressing a button
Neigt naar dropshipping!
Check eerst de afbeeldingen via Google!
Sieraden zijn elders veel goedkoper te krijgen! (Er wordt zelfs gebruik gemaakt van dezelfde fotos.)
Excellent Customer Service
I had a serious issue with one of their items. My request for a resolution was immediately addressed and resolved. I will definitely repurchase from them, and tell my friends and family about their great products and customer service.
Customer Service very helpful and quickâŠ
Customer Service very helpful and quick on order to find a solution with my problem.
TERRIBLE QUALITY AND CUSTOMER SERVICE
Received a defective ring and the rest of my order was bad quality. Reached out and they offered me a 30% refund or i'd have to return it myself and pay the shipping cost. A customer should not be responsible for the return shipping costs of a defective item. Terrible quality and customer service.
Great customer service
Great customer service
I am very happy with their customer service who really helped me out, quickly and emphatically.
Great experience
I received the earrings at Christmas and wasn't able to wear them. I reached out to Sundelle and they immediately responded. The customer service was the best I've ever experienced. Next time I purchase jewelry it will be from this company.
Beautiful jewelry and excellentâŠ
Beautiful jewelry and excellent customer service.
Lovely earrings
Lovely earrings, perfect size for everyday use.
Could be as perfect gift on any celebration.
Cute earrings and excellent customerâŠ
Cute earrings and excellent customer service!!
Incredible Customer Service
Customer service was SO helpful and their products are really cute.
The Studio Edition Orb hoops I orderedâŠ
The Studio Edition Orb hoops I ordered were a major disappointment. Donât be fooled by website and pictures on FB.
Ordered and arrived
Ordered and arrived. Little confusion around the product and its order but easily rectified with the customer support team. Would perhaps purchase again in the future with a little more research around chosen items
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