Sunnamusk London - Metrocentre レビュー 23

Sunnamusk London - Metrocentre からの回答

2025年6月30日

Hey Kim,

Thank you for your continued support! We're so pleased to hear your fourth order arrived promptly and beautifully presented. We truly appreciate your loyalty.

Kind Regards,
The Sunnamusk Customer Care Team

Sunnamusk London - Metrocentre からの回答

2025年6月23日

Hey Tracey,

Thank you so much for sharing your experience! We’re thrilled that Heaven on Earth is your signature scent and that you’re exploring new combinations with our Very Berry fragrance oil. We appreciate your kind words about our team and will share your feedback with them. Layering fragrances can take some trial and error, so please don’t hesitate to reach out if you want more recommendations. We’re here to help!

Warm regards,
The Sunnamusk Team

Sunnamusk London - Metrocentre からの回答

2025年6月30日

Hey Mark,

We’re thrilled to hear your partner loves Amber Rose! Thank you for sharing your positive experience with our sales team.

Kind Regards,
The Sunnamusk Customer Care Team

Sunnamusk London - Metrocentre からの回答

2025年6月30日

Hey Dean,

Thank you for highlighting our team’s helpfulness. We’re glad your purchase was easy and enjoyable!

Kind Regards,
The Sunnamusk Customer Care Team

Sunnamusk London - Metrocentre からの回答

2025年6月30日

Hey Susi,

Thank you for your detailed and heartfelt review! We’re thrilled that both you and your friends are enjoying our fragrances, and we appreciate you spreading the word.

Kind Regards,
The Sunnamusk Customer Care Team

Sunnamusk London - Metrocentre からの回答

2025年3月28日

Hi Guest,

We’re truly sorry to hear about your experience, and we completely understand your disappointment. We take your feedback seriously, and this is certainly not the experience we aim to provide. We will investigate the situation with the team member involved to ensure our communication is clear and consistent in the future.

Your feedback is valuable to us, and we’re committed to providing a transparent and positive shopping experience. If you would like to discuss this further or need assistance, please feel free to reach out.

Best regards,
Sunnamusk Customer Care Team

Sunnamusk London - Metrocentre からの回答

2024年11月8日

Dear As,

Thank you for sharing your experience with us. We’re glad to hear that Stacey was helpful and made your visit enjoyable. We also appreciate your kind words about the quality and pricing of our products.

However, we are truly sorry to hear that one of our staff members did not meet your expectations in terms of professionalism. We take customer service very seriously and will address this internally to ensure all of our team members maintain the highest standards of customer care.

We value your feedback and are committed to improving our service. We look forward to welcoming you back and providing you with an even better experience in the future.

Thank you again for your review.

Warm regards,
Sunnamusk Customer Care Team

Sunnamusk London - Metrocentre からの回答

2024年5月22日

Dear Customer,

Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed with the longevity and projection of the Amber Rose perfume.

Fragrances can react differently to each person's skin, which can affect how long they last and how they project. The tester you tried may have seemed stronger due to the top notes, which are more prominent initially but can fade faster than the base notes. The base notes, which are typically deeper and longer-lasting, may take more time to develop on your skin.

We appreciate your understanding and apologise for any inconvenience this has caused. If you have any further questions or need assistance, please don't hesitate to reach out.

Warm regards,
Customer Service