Bought a number of Eid gifts from the concession at Trafford Centre via Hishaam. Fantastic service, patience and advice on the best suited selections. We love the scents and will be buying more wh... もっと見る
企業が回答しました
所在地
所在地を変更LM04, Lower peal avenue, adjacent to H&M and Music store, Trafford Park, M17 8AA Stretford, Manchester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I came across the sunna musk stall in Trafford Centre just near H&M, at first I was a little confused as to which scent I would like however a chap by the name of Hammad really helped me find the scen... もっと見る
Quick delivery, secure and the fragrances are nicely packed. Ordered them after two testers I tried and hopefully it’s good. Will try them as ambre rose and Abid ones smell so nice.
企業が回答しました
I wanted to say a massive thank you to the staff member who served me yesterday at the Sunnamusk stand at the Trafford Centre Manchester. He was nothing short but excellent and after him introducing m... もっと見る
企業が回答しました
企業情報
当該企業による記述
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
連絡先
LM04, Lower peal avenue, adjacent to H&M and Music store, Trafford Park, M17 8AA, Stretford, Manchester, 英国
4.4
優良
90件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always give me independent advice and…
Always give me independent advice and remind me of offers and savings, great job.
2026年5月3日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Quick delivery
Quick delivery, secure and the fragrances are nicely packed. Ordered them after two testers I tried and hopefully it’s good. Will try them as ambre rose and Abid ones smell so nice.
2026年4月29日
Sunnamusk London - Trafford Centre からの回答
Dear Maddie
Thank you for your wonderful feedback. We’re delighted to hear your order arrived quickly, securely, and beautifully packed. We hope you enjoy your fragrances, especially Amber Rose and Abid Ambre — it’s great to hear you liked the testers!
Kind Regards
The Sunnamusk Team
Good good quality perfume but customer…
Good good quality perfume but customer service it is horrendous. I don’t know if they are connected to any buddies that people could take their complaints to because they do not take complaint seriously they do not respond to any complaint for a feedback when something is gone wrong, unfortunately I had to experience that even though I have purchased four bottles from them.
2026年4月2日
Sunnamusk London - Trafford Centre からの回答
Hey!,
Thank you for your feedback, and we’re sorry to hear about your experience. We take all customer concerns seriously and apologise if you feel your complaint was not properly addressed.
We would appreciate the opportunity to look into this further for you. Please contact our customer care team with your order details so we can review what happened and assist you accordingly.
Kind Regards
The Sunnamusk Team
Beautiful products for gifts
Bought a number of Eid gifts from the concession at Trafford Centre via Hishaam. Fantastic service, patience and advice on the best suited selections.
We love the scents and will be buying more when they need replenishing.
2026年3月18日
Sunnamusk London - Trafford Centre からの回答
Dear Mr SB
Thank you for your wonderful feedback. We’re thrilled to hear you had a fantastic experience with Hishaam at Trafford Centre and that you loved the scents you purchased. We look forward to welcoming you again when it’s time to replenish!
Kind Regards
The Sunnamusk Team
Sunnamusk London - Trafford Centre からの回答
Dear Reeham
Thank you for your fantastic review. We’re thrilled to hear you enjoyed our perfumes and that Golden Dust Elixir, and Amore di More are your favourites!
Kind Regards
The Sunnamusk Team
Sunnamusk London - Trafford Centre からの回答
Hey,
Thank you for your feedback. We’re glad to hear you had a nice experience with Abid Ambre and appreciate you taking the time to share your thoughts.
Kind Regards
The Sunnamusk Team
Luxury perfume luv ut
2026年1月12日
Sunnamusk London - Trafford Centre からの回答
Dear Khan
Thank you for your wonderful feedback. We’re delighted to hear you love the luxury of our perfumes and truly appreciate you taking the time to share your experience with us.
Kind Regards
The Sunnamusk Team
Excellent Service
Easy to shop your items, usually some discount applied and the goods arrive real quickly
2025年12月29日
Sunnamusk London - Trafford Centre からの回答
Hi Ms Lauder,
Thank you for your feedback! We’re pleased to hear you find shopping with us easy and that your order arrives quickly. We appreciate your continued support.
Kind regards,
The Sunnamusk Team
Sunnamusk London - Trafford Centre からの回答
Hi,
Thank you for your kind words! We’re delighted you enjoyed both our products and the service from our team.
Kind regards,
The Sunnamusk Team
Fabulous place
Fabulous place very knowledgeable patient staff
Highly recommend & place smells divine
2025年12月15日
Sunnamusk London - Trafford Centre からの回答
Stacey DAVIES,
We're happy you found our place fabulous! It's great to hear you appreciated our knowledgeable and patient staff. We appreciate your recommendation and are glad you enjoyed the scent.
Best Wishes
The Sunnamusk Customer Care Team
Sunnamusk London - Trafford Centre からの回答
Hifzur,
We appreciate your positive feedback regarding our product and service. We are happy you had a great experience with us!
Best Wishes,
The Sunnamusk Customer Care Team
The best
Love this perfume 3rd time I've bought it highly recommend this if you want something different
2025年9月5日
Sunnamusk London - Trafford Centre からの回答
Dear Gina,
Thank you for your kind words! We’re delighted to hear you’ve enjoyed this perfume enough to buy it three times and appreciate your recommendation.
Best Wishes,
The Sunnamusk Customer Care Team
Amazing fragrance long lasting smell
Amazing fragrance long lasting smell , I always get comments on how nice I smell when wearing the fragrance Forever
2025年9月3日
Sunnamusk London - Trafford Centre からの回答
Dear Darren,
Thank you for your kind words! We’re so pleased that you’re enjoying Forever and receiving compliments when wearing it. It’s wonderful to know our fragrance has become such a memorable part of your everyday life. We look forward to serving you again soon.
Kind regards,
The Sunnamusk Customer Care Team
Great Customers Service
Good Customers Service all the Perfume i buy are great the staff are great
2025年8月17日
Sunnamusk London - Trafford Centre からの回答
Dear Stanley,
Thank you for your fantastic feedback! We’re glad to hear you enjoy both our perfumes and the service from our team.
Best Wishes,
The Sunnamusk Customer Care Team
Love the stuff
Love the stuff, great price, great product, smell like a tarts hangbag all night long, MINT
2025年7月26日
Sunnamusk London - Trafford Centre からの回答
Thank you for the brilliant review, Lee! We’re glad you’re loving the fragrances — and your description definitely made us smile!
Best wishes,
The Sunnamusk Customer Care Team
Excellently laid out with amazing…
Excellently laid out with amazing products. I highly recommend Abid Ambre
2025年7月8日
Sunnamusk London - Trafford Centre からの回答
Hey Customer,
Thank you so much for the wonderful feedback! We’re so glad you found everything excellently laid out and that you’re enjoying Abid Ambre — it’s one of our absolute favourites too. We really appreciate the recommendation!
Kind Regards
The Sunnamusk Customer Care Team
Simply beautiful, long lasting frangrances
The Sunna musk fragrances are beautiful and long lasting. My personal favourite being Alluring Empress with the jasmine in the fragrance coming through and lasting. My daughter loves the Millionaire Lady oil. Simply beautiful fragrances to pick from and good customer service.
2025年6月6日
Sunnamusk London - Trafford Centre からの回答
Hey A.,
Thank you for the wonderful feedback! We're delighted to hear both you and your daughter are enjoying our fragrances. Alluring Empress and Millionaire Lady are beautiful choices!
Kind Regards,
The Sunnamusk Customer Care Team
Helpful and friendly assistants in the…
Helpful and friendly assistants in the Trafford Centre.
2025年5月26日
Sunnamusk London - Trafford Centre からの回答
Hey Rachel,
Thank you for your lovely review! We’re glad our Trafford Centre assistants made a positive impression with their friendly and helpful service. Hope to see you again soon!
Kind Regards
The Sunnamusk Customer Care Team
Definitely a change in ingredients
My husband has been using Evanto oil for years now. Went through about 4 bottles per year. Last 2 bottles purchased simply not the same. Ordered online and took back to a store to query as the oil was more runny in texture and definitely less fragrant. Was told by the store staff that 'maybe a bad batch' they did swap it for me and that was ok. The most recent one I bought him (April) from the store for his birthday was exactly the same. Not the same consistency with the oil and minimal fragrance. We can usually smell this oil all over the house when he wears it. The ingredients have definitely changed which is a shame ashe was a long standing customer of the Evanto. He now has said he won't buy it again.
2025年4月23日
自発的なレビュー
Sunnamusk London - Trafford Centre からの回答
Hi Lyd,
Thank you for sharing your experience, and we’re truly sorry to hear about the issues with your recent Evanto oil purchases. We take product quality very seriously, and your feedback about the consistency and fragrance is important. We’re investigating the batches you mentioned and will work to ensure the high standard you expect is maintained. Please reach out to us directly so we can assist you personally and try to restore your confidence in our products.
Kind Regards
The Sunnamusk Team
Rediscovered a long lost favourite!
I went in looking for something comparable to my favourite but discontinued perfume - Stella by Stella McCartney. I’d been in bigger dept stores and found nothing.
In the space of about 20 mins Mahil had put together a scent combination that was incredibly similar, his attention to detail and overall knowledge was fantastic, he was lovely to deal with and so helpful.
2025年5月4日
Sunnamusk London - Trafford Centre からの回答
Hey Stacey,
Thank you for your lovely words about Mahil! We’re so pleased he helped you find a fragrance that suits you so well.
Kind Regards,
The Sunnamusk Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。