Sunningdale Dental Practice レビュー 

637
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

My first visit to this practice and was very impressed with the professional service received. The reception staff were very polite and helpful to both myself and to my wife by offering coffee and dir... もっと見る

5つ星のうち5の評価

Absolutely awesome ladies, completely professional and super nice. I couldn't believe my eyes/ears when I even got a warm welcome & goodbye from Paige! Must be incredibly stressful dealing with people... もっと見る

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5つ星のうち5の評価

I have been treated at this dental practice for the past 12 years. The reception staff, dental nurses and the hygienist are all very helpful, pleasant and competent. Dr Barot is an excellent denti... もっと見る

企業が回答しました

5つ星のうち5の評価

At the weekend, I took both of my children for their first visit. They had a superhero themed day which my boys loved. He had his dental examination in full Spider-Man costume. A great idea! He’s been... もっと見る

企業が回答しました

企業情報

  1. 歯科医院

当該企業による記述

With a caring approach to patient management, we aim to provide good quality care for all patients in a friendly environment at the Sunningdale Dental Practice. The main objective is to provide all our patients with the highest standard of care to help them achieve optimal oral health. We are open Monday - Friday from 9am - 5.30pm offering both private and NHS services.


連絡先

4.8

優良

TrustScore 5段階評価の5

637件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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4.8

すべてのレビュー

(637)

過去12か月のレビュー数: 7

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5つ星のうち5の評価

Professional & Conscientious

The two principal dentists are knowledgeable and experienced using the latest technologies & techniques to achieve a holistic to a patient’s oral health. Highly recommended

2024年11月4日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you for your wonderful feedback!

We’re so glad to hear that you found our team knowledgeable and experienced. At our practice, we are dedicated to using the latest technologies and techniques to ensure the best possible outcomes for our patients’ oral health.

It means a lot to us that you would highly recommend our services. We look forward to continuing to provide you with exceptional care!

5つ星のうち5の評価

Very friendly

Very friendly, great results every time. Dr Rajit Singh Panesar has been amazing with the nurse Namita.

2024年10月24日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you for your kind words! We’re delighted to hear that you’ve had such positive experiences with Dr. Rajit Singh Panesar and Nurse Namita. Your satisfaction and great results are what we strive for. We appreciate your support!

5つ星のうち5の評価

Excellent service as always by Dr…

Excellent service as always by Dr Panesar and his lovely nursing assistant Namita. I would thoroughly recommend coming to this wonderful practice. I have been coming here for a long time and the latest developments and technologies that they use at the practice has been marvellous. Superb all rounders.

2024年10月24日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答


Thank you so much for your fantastic review! We’re thrilled to hear that you’ve consistently received excellent service from Dr. Panesar and Namita. It’s wonderful to know that you appreciate the latest developments and technologies at our practice. Your recommendation means a lot to us, and we’re grateful for your continued trust. We look forward to seeing you again!

5つ星のうち5の評価

I saw Catherine today for 2 fillings…

I saw Catherine today for 2 fillings she was very gentle and spent a long time making sure the fillings were comfortable and not too high and that I could bite properly.
Thank you too to nurse Jan, oh and thank you for my wash 😊

2024年10月17日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答


Thank you for your lovely feedback! We’re glad to hear that Catherine took the time to ensure your fillings were comfortable and that you had a positive experience. We'll also pass on your thanks to Nurse Jan! We appreciate your kind words and look forward to seeing you again soon!

5つ星のうち5の評価

Fantastic Service

Having been a patient at this practice for many years, it has been the best experience. So happy with Dr Panesar who recommended Invisalign as it’s one of the best things I’ve ever had done with many people commenting how nice my teeth look, caring, professional, nothing is too much trouble. The new facilities have really added to what was already a great service.
I used to loathe going to the dentist when I was young, it’s changed my view completely.

2024年10月3日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答


Thank you for sharing your amazing experience! We're thrilled to hear that Dr. Panesar’s recommendation of Invisalign has made such a positive impact on your smile and confidence. It's wonderful to know that our caring and professional approach, along with our new facilities, have changed your perspective on dental visits. We truly appreciate your long-standing trust in us and look forward to continuing to provide you with great care!

5つ星のうち5の評価

Well I have to say.

Well I have to say.. the staff here (raj and Omesh) are the most helpful and dedicated I have ever seen
My son needed urgent care
They both went above and beyond with Omesh coming in on his day off..
What care… I’m actually overwhelmed

2024年10月4日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you so much for your heartfelt feedback! We’re incredibly proud of Raj and Omesh for going above and beyond to provide your son with the urgent care he needed. It’s wonderful to hear that their dedication made such a positive impact on your experience.

5つ星のうち1の評価

Sadly once a dental practice I regarded…

Sadly once a dental practice I regarded as good, over a period of time, my trust in this practice has gone.

The staff turnover is huge which makes me question this practice.

Both my husband and I (different practitioners) have had appointments cancelled on the day recently both with the excuse that the dentist is leaving and not starting more work. Unfortunately both of these cancellations have occurred with very little notice- cancelling on the day of appointment, when we have already made working arrangements and childcare plans. This is particularly annoying when you run a business and have 3 children because the loss of income potential and cost of childcare is significant.

Rebooking is offered for months at a time later. Unsurprisingly we did not have this level of poor service when we were paying the private practice pricing however since we are now nhs, the service is simple not so good enough.

Initially my dentist was Dr Panesar, I will say he is a very good dentist with a very good manner for nervous patients. If money was no object- this should be your dentist. Unfortunately since registering as an nhs patient, the service has not been anything alike.

One thing I must include in my review is that I find the practice quite dishonest. I will share just some examples:

•I began a root canal treatment which failed, this was explained as a possible given the situation with my tooth. However, I was left “paying for the dentists time”, a full refund was not given, only partial. I then had to pay their private dental surgeon a large fee to extract the tooth.

•I was told the only way to register my sons was as private patients and we could join the waiting list. After covering the costs of 2 rounds of check ups, I saw a Facebook post offering free kids appointments, when challenging this, I was told they could now be allowed nhs but needed more appointments.

•My sons were both quoted for private dental work for white fillings which was very expensive, I was told this is for white fillings. I decided they should have the nhs option which ironically was the white fillings anyway (for free) because that’s what the nhs guideline is!!! So the practice would have quite happily taken my money, for a service that is actually available free on the nhs.

•Unfortunately similar happened to my teeth, two dentists quoted for white fillings a huge sum of money. Told this is for private work and the nhs was amalgam/silver. I opted for silver as a more financially viable option- I have maternity exemption and honestly view putting white fillings in No8 teeth a waste of money. I was told the dentist doesn’t do the nhs option, you see a dental technician. The dental technician had to give free white fillings anyway as I am breastfeeding and again, this is an nhs guideline. So 2 dentists were happy to be very pushy towards private dental work for white fillings with dentistry plans of thousands of pounds, when these were available under the nhs guidelines. This makes me very unhappy and feel that we are being taken advantage of.

Lastly, the equipment in the dental practice is in disrepair- on Friday, the dental technician was using a gun to dispense filling material which was broken and causing a problem. Today, upon returning to have the filling adjusted, the drill had some issue which left me soaked in water, in my eyes, in my hair, over my clothes. I was quite literally drenched.

Unfortunately the dentist Chanvir that I was using is leaving and my appointment yesterday for the next step of my treatment was cancelled on the day. I was booked with Chanvir to adjust the filling today that the dental technician did. You could tell he was not happy at the practice, very down trodden and not his usual professional level of service unfortunately.

I am now half way through a dental plan, with no dentist, no appointment available for weeks and quite honestly I don’t want to return to this practice.

2024年8月13日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you for taking the time to leave us a review.

While we can't discuss individual cases in detail, we sincerely apologise for the recent experience you’ve had.

Our goal is to ensure patient satisfaction and deliver the highest standard of care.

We will be looking into your points raised in detail and will be in touch with you directly to discuss the points above.

5つ星のうち5の評価

Wisdom teeth removal

Had my wisdom teeth removed at Sunningdale Dental Practice by Dr Omesh Modgill and Kam. I felt well supported throughout the whole appointment and everything was explained clearly, including the step by step process and post-removal care.

2024年8月7日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you for sharing your experience!

We’re delighted to hear that Dr. Omesh Modgill and Kam provided you with clear explanations and strong support during your wisdom teeth removal.

It’s great to know that you felt well-informed and cared for throughout the process. Your feedback is greatly appreciated and will be shared with the team.

5つ星のうち5の評価

Wisdom tooth removal surgery

Omesh (surgeon) and Kam (nurse) were absolutely fantastic. Reassuring throughout my procedure and communicated with me clearly. Omesh was thorough and informative in preparing me beforehand and with aftercare instructions. Highly recommend for any dental surgery. Thank you for your kindness and professionalism.

2024年8月7日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you so much for your wonderful feedback!

We’re delighted to hear that Omesh and Kam made your experience positive and reassuring. It’s great to know that their thorough communication and professionalism stood out to you.

We truly appreciate your recommendation and are grateful for your kind words. Thank you for taking the time to share your experience with us!

5つ星のうち5の評価

As long standing patients of the…

As long standing patients of the practice were amazed how it has improved with the new extension and up to date equipment to a high standard.On arrived in the reception area the staff are friendly and give you confidence.Treatments are shown for you to view while waiting which covers all areas.
The staff from reception to the dentist are all helpful and treatment is explained beforehand your agreement of treatment.Pleased with service and would recommend.

2024年6月26日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you so much for your kind words and positive feedback!

We’re thrilled to hear that you’ve noticed the improvements in our practice, from the new extension and updated equipment to the friendly and professional service from our staff. It’s great to know that our efforts to enhance patient experience are making a difference.

We’re glad that you found our reception area welcoming, and that the treatment explanations and visual aids helped make your visit comfortable and informative.

Your recommendation means a lot to us, and we’re grateful for your continued support. Thank you for sharing your experience!

5つ星のうち5の評価

Best clinic!

I had several appointment now at the Sunningdale clinic, and I honestly couldn't be happier. Dr Sunil has been amazing every time, and he's very kind, very patient, and very understanding. All staff, including reception, nurses and assisting team are so kind and welcoming. I definitely recommend the clinic to anyone with high expectations of care and professionalism.

2024年5月10日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you Sebastian for your review! We are always happy to provide excellent service to our dearest patients!

5つ星のうち5の評価

Excellent work

A large filling removed & replaced today by Catherine. All went very smoothly. Very accomplished practitioner, put me at ease and work completed without any discomfort. Highly recommend

2024年5月10日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Catherine provided you with excellent care during your visit!

5つ星のうち5の評価

Very polite and friendly

Very polite and friendly. Explained everything well and gave time for questions. Planned follow up after procedure.

2024年5月1日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you for your kind words! We're glad you have a pleasant experience with us.

5つ星のうち5の評価

Great

Very helpful and both appointments were booked with ease and short wait time!

2024年4月22日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you so much for taking the time to leave us a review! We are pleased you had a good experience with us!

5つ星のうち5の評価

Excellent experienceThis was my very first visit to the…

This was my very first visit to the Sunningdale Dental Practice.
The waiting room was immaculately clean and very welcoming
My initial impression of the Practice when I walked in, was one of excellence.
The Receptionists on duty were all very approachable and courteous.
The dentist was Chantal. Chantal was immensely courteous & pleasant in her manners. After a very thorough checkup and a couple of x-rays, Chantal then explained the treatment plan and cost.
Her explanations about the treatment which I was about to receive , were very precise and clear. She substantiated her explanations by pointing out the problematical areas shown on the x-rays. She also queried if I had other concerns.
What I found most comforting during the treatment, was the way Chantal explained each step methodically before she executed the procedure. This helped to alleviate my anxieties as I then knew what to expect. No sudden shocks or surprises!
The treatment I received was totally pain free & stress free thanks to Chantal 's skill & professionalism. I felt very good after the treatment.
My immense gratitude
I highly recommend Chantal & the Sunningdale Dental Practice.

2024年4月3日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you for sharing your experience with us! We're thrilled to hear that your first visit to Sunningdale Dental Practice left such a positive impression. Your kind review has been passed onto Dr Chantel.

5つ星のうち4の評価

Gentle & Effective

Dayana Roslin was one of the best Hygienist I have had. She was pain-free, smooth cleaning and SO understanding with my sensitive teeth. Her attention of wiping the water splashes during the cleaning, she carefully wiped away. Thanks Dayana!

2024年4月20日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you for sharing your positive experience with us! We're pleased to hear that Dayana provided you with exceptional care during your recent visit.

5つ星のうち5の評価

Excellent patient care

I would highly recommend this practice. I saw Dr Chantal Burgess for a wisdom tooth extraction. She spent a generous amount of time clearly explaining to me all the pros and cons of extraction. She made the process as smooth and pain free as possible and I felt reassured that I was getting the highest standard of patient care.

2024年4月17日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you for recommending us! We're glad Dr. Burgess made your wisdom tooth extraction smooth and pain-free, and that you felt well-cared for.

5つ星のうち5の評価

Dr Leena

Dr Leena made this experience great I had a lot of work done and to be in the hands of angel Leena fulfilled be with confidence and I have huge praise for this very experienced dentist five stars.

2024年4月12日
自発的なレビュー
Sunningdale Dental Practice ロゴ

Sunningdale Dental Practice からの回答

Thank you for sharing your positive experience! It's fantastic to hear that Dr. Leena provided you with such great care and confidence during your visit.

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