Superladystar レビュー 4,959

I would give this company a zero rating if I could. I ordered boots on Dec 19 2025 and as of Feb14 2026 I have not received them. They keep stringing me along by saying "order lost in mail or we have a new pair coming. It's almost been 2 months. Beware! Scam!

I bought the brown lace-up victorian style high heel boots. Super comfy. A little glittery too, which is not visible in the photos. It would be great if they had smelled less horrible, though. All shoes from here smell super bad at arrival and have to rest out-door for at least a week before usage, to take away the smell.

This company needs to be shut down! Took ages for my boots to come. When they arrived they look lovely but are definitely not real leather as advertised. Instead they are a hard synthetic material which makes them very uncomfortable and absolutely stink! I have had to put them outside as the smell is so strong. How do they get away with this false advertising? From what I have read on other reviews there is no point in contacting customer service as they are useless but I will give it a go.

These boots, are by far, the most comfortable boots I've ever owned. Trust me on this because I've owned alot of boots. Lol, I'm kinda of a shoe freak!

ordine effettuato il 29 dicembre, avevao scritto che sarebbe partito dopo 10 giorni, al 4 febbraio non è nemmeno ancora arrivato in Italia, probabilmente lo sta portando un corriere a piedi

Fast delivery. Gorgeous boots

I didn't realize my boots were being hand made so I became a little impatient waiting for them to arrive. When I received them I was very pleased with how they felt on my feet, how they look, the quality of material, and the craftsmanship. They are so worth waiting for them to be made and delivered.

Delivery was a lot quicker than I thought it would be and the shoes are absolutely beautiful and surprisingly comfortable.

Superlady Star doesnot do refunds!! They will email and email and email about an exchange. Happy to exchange as long as you pay them $30USD for the exchange items. I purchased a pair of sandals and they were fine, But when I purchased their boots I found my high arch made them too tight to wear. After many many emails telling me to pay up and get an exchange I demanded a refund and sent the boots back to them. As per the address provided by them. This morning those same shoes were on my doorstep!
After I paid for return postage to Hong Kong. There were the boots. Everything is in Chinese - I dont know why they were not delivered. Never again. I wonder if these shoes are made in China in sweat shops. Their customer service shows no humanity.

my initial order was lost during delivery. but your customer service person replaced it very quickly and without a headache !! i received the replacement and its perfect !

arrived in timely matter, fit was good. Have not worn them yet. Took one star off for smell, but I think that it will fade. (paint type smell)

The boots I received are very nice will place another order. I know these are handmade and that takes time but it seemed like a long wait about a month.

My boots are beautiful. It took a little longer than I expected to receive them, but that is not a problem really. Thank you.
I always recommend you to my friends in South Africa - unfortunately the exchange rate makes them expensive but they are so beautiful and fit so nicely that is worth the spoil of purchasing now and then!

These boots are beautiful, comfortable, and fit great!
I was worried they were not going to be delivered in time for the wedding I am attending because they were held up in US Customs and then there was a huge winter storm that further delayed delivery but SuperLady came through and expedited the rest of the journey. They arrived in time and I could not be more pleased. Excellant product and Excellant service.

Product was just as ordered & as expected per description.
So pleased with every purchase!

The shoes are awesome. My only complaint is whatever they are stored in really stinks so now my whole closet stinks.. don't put them in something like mothballs.., YUCK

The shoes are beautiful. Airing them out now. Can't wait to wear.

Love the boots. Delivery was proper - much earlier than I expected. Thank you.

Bought these off an advertisement. I was leary as always but I'm so happy with my purchase. I bought purple leather boots for my wife. They are true to size and stunning. She was over the moon with the fit and quality. I will buy again for sure. Also customer service was great when I had questions

Beautiful shoes, so soft comfortable inside. Stunning patterns and colours. So well protected for postage. Thank you.