Always a great experience with Superspares. Hard-to-find car parts are pretty easy to find at superspares which has been so appreciated while doing up an old car
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レビュアーのコメントを見てみましょう
Had a difficult to find part in stock. Ordered two parts. Came back personally saying one was defective. Offered to refund both or send one. Opted for one to be sent. Waiting on its arrival. Re... もっと見る
企業が回答しました
When shopping for spare parts these guys know their stuff if they havernt got it they’ll get it it’s good to do inline shopping without any hassle great bunch of bloke it’s 5 stars from me and their a... もっと見る
企業が回答しました
Unprofessional and frustrating experience. I paid over $200 for a part, only for Superspares to take 5 days to realise they didn’t even have it in stock. Then they sent a ridiculous message asking if... もっと見る
企業が回答しました
企業情報
Superspares について
当該企業による記述
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
当該企業による記述
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
連絡先
159 woodpark RD, 2164, SMITHFIELD - NSW, オーストラリア
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4.0
ほぼ満足
424件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I disliked how long shipping takes…
Good service but I disliked how long the shipping takes and very little information on how to choose express postage. I don’t mind having an option of paying extra to get the product earlier
2026年1月5日
Superspares からの回答
We appreciate your feedback and we're sorry our shipping times and express postage options were not satisfactory. We'll review how we present this information to improve clarity and the overall experience.
Great deals packages and products
Great deals packages and products, dispatched from warehouse quick, would of been full 5 star but the courier company is shocking...
2025年12月30日
Superspares からの回答
We're happy to hear that you liked our deals and quick dispatch. We appreciate your feedback and we'll look into the courier issues you experienced. Thanks for your review.
Customer service
Customer service. Delivery time , no response for days via email , over priced part considering I could have got it quicker through any other company
2026年1月1日
Superspares からの回答
We appreciate you bringing this to our attention. We are sorry to hear that our customer service and delivery time did not meet your expectations, and that you found our part overpriced. We will review your feedback to improve our services.
made order on the 4th and 2days still not picked
I have made a order on the 4th and today the 6th it is still in Pick mode , I expect a order to be picked the same day and send on its way immediately like most other shops do hope this is a one of.
2026年1月4日
Superspares からの回答
We appreciate you taking the time to share your experience. We are sorry to hear that your order has not been processed as quickly as you expected. We will review our order fulfillment process to improve our efficiency.
Ordering was nice and simple fast check…
Ordering was nice and simple fast check out waiting on delivery
2026年1月4日
Superspares からの回答
We're happy to hear that ordering was simple and checkout was fast! We appreciate your feedback and hope you enjoy your delivery.
You guys always respond fairly quick to…
You guys always respond fairly quick to questions
2025年12月28日
Superspares からの回答
We're happy to hear that you appreciate our quick responses to your questions. Thank you for your positive feedback; it means a lot to us.
Superspares からの回答
We appreciate your feedback and are glad you found our site easy to use with a great range of products.
On December 28th I bought some parts…
On December 28th I bought some parts for my car but they haven't arrived. That says a lot about them not being responsible with the customer.
2025年12月27日
Superspares からの回答
We regret to hear that your car parts, purchased on December 28th, have not yet arrived. We apologize for any inconvenience caused by the delay. We value your business and will look into this matter to improve our service.
On time and as ordered 👍
2025年12月27日
Superspares からの回答
We're glad you were satisfied with your order and our service. Thank you for your positive feedback!
Superspares からの回答
We're happy to hear that you had such an easy experience. Thank you for your positive feedback; it means a lot to us.
Superspares からの回答
We're happy to hear that you found our price reasonable. Thank you for your feedback regarding our quick shipment.
I didn’t receive my order still now
2025年12月25日
Superspares からの回答
We are so sorry your order has not arrived. We will investigate this issue right away. Thank you for letting us know.
I have shopped around for car parts and…
I have shopped around for car parts and Superspares prices are a lot better for the same products others offer, website is easy to navigate and after purchase communication to ensure you receive the correct parts for your vehicle is great
2026年1月1日
Superspares からの回答
We're happy to hear that you found great value and a user-friendly website. It's great to know our communication helped ensure you received the correct parts. Thank you for your positive feedback!
Very competitive price
Very competitive price, easy purchase and quick delivery.
Only very minor downside, after purchase, request to login (join) to view Tracking information. Tracking should be given at time of purchase, not with conditions to view.
Still a great company to deal with.
Just received reply to my review from Superspares and they were very accomodating re my comments on Tracking info and are open to reviewing this issue for improvement.
Very positive responsive to my feedback.
2025年12月26日
Superspares からの回答
We're glad you had a positive purchase experience and appreciate your feedback regarding the tracking information. We acknowledge your point about wanting immediate access to tracking without logging in. We'll review our process to see how we can improve this. Thank you!
Superspares からの回答
We are sorry your order has not arrived yet. We will look into the delivery immediately. Thanks for letting us know.
Superspares からの回答
We're happy to hear that you found our parts to be of good quality and price. Thank you for your positive feedback!
Superspares からの回答
We appreciate your kind words and are so glad you had a great experience dealing with our team. Thanks for your feedback!
Good parts grate price
2025年12月30日
Superspares からの回答
We're happy you found great value in our parts. Thanks for your positive feedback; it means a lot to us!
Easy access and easy to navigate web…
Easy access and easy to navigate web site also quick dispatch haven’t received as yet but waiting in anticipation
2025年12月28日
Superspares からの回答
We're happy to hear that you found our website easy to use and that the dispatch was quick. Thank you for your positive feedback; we hope you enjoy your order!
This company list Gabriel Fleetline…
This company list Gabriel Fleetline ADJUSTABLE HD shocks on Ebay with 10 in stock (but when I ordered cannot supply) this is the 3rd time I have ordered this product with no result TOLD 3 of December add would be removed from eBay Still there 30 December and still no parts when reorder
2025年12月27日
Superspares からの回答
We appreciate you bringing this to our attention. We are very sorry that you have not received the shocks you ordered and for the incorrect stock information. We will investigate why this item was not removed from eBay as promised. Thanks for your patience.
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