Always a great experience with Superspares. Hard-to-find car parts are pretty easy to find at superspares which has been so appreciated while doing up an old car
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had a difficult to find part in stock. Ordered two parts. Came back personally saying one was defective. Offered to refund both or send one. Opted for one to be sent. Waiting on its arrival. Re... もっと見る
企業が回答しました
When shopping for spare parts these guys know their stuff if they havernt got it they’ll get it it’s good to do inline shopping without any hassle great bunch of bloke it’s 5 stars from me and their a... もっと見る
企業が回答しました
Unprofessional and frustrating experience. I paid over $200 for a part, only for Superspares to take 5 days to realise they didn’t even have it in stock. Then they sent a ridiculous message asking if... もっと見る
企業が回答しました
企業情報
Superspares について
当該企業による記述
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
当該企業による記述
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
連絡先
159 woodpark RD, 2164, SMITHFIELD - NSW, オーストラリア
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4.0
ほぼ満足
424件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Superspares からの回答
We're happy to hear that you had a positive experience with our efficient processing, tracking, and delivery services. Thank you for your feedback.
Superspares からの回答
We're happy to hear that you found our online experience easy to navigate and that you received your order quickly. Thanks for your feedback!
Superspares からの回答
We're happy to hear that you had an excellent experience with our company and delivery service. Thank you for your positive feedback!
Using the vehicles saved in my "Garage"…
Using the vehicles saved in my "Garage" it made it simple to find new brakes at a good price
2025年12月25日
Superspares からの回答
We're happy to hear that our Garage feature helped you easily find the right brakes at a great price. Thank you for sharing your positive experience with us!
Superspares からの回答
We're happy to hear that you received your order promptly and as expected. Thank you for your positive feedback; we appreciate it.
Fantastic service and quick processing…
Fantastic service and quick processing time.
Will definitely use superspares again and happily recommend to ALL my family and friends.
2025年12月21日
Superspares からの回答
We're happy to hear that you had a fantastic experience with our service and quick processing time. Thank you for your recommendation; we appreciate your support!
very helpful really good communication
2025年12月2日
Superspares からの回答
We're happy to hear that our communication was helpful. Thank you for your positive feedback; we appreciate it.
False representation of product as…
False representation of product as photos were very deceptive
2025年12月17日
Superspares からの回答
We appreciate you bringing this to our attention. We're sorry the photos misled you, and we'll review them to ensure accurate representation.
Superspares からの回答
We are delighted you found a great variety of products. Thank you for your positive feedback; we appreciate it!
Product is good as expected
Product is good as expected! However the delivery was so quick it made my week!
2025年12月14日
Superspares からの回答
We're happy to hear that you are satisfied with the product. It's great to know our fast delivery made your week! Thanks for your positive feedback.
Superspares からの回答
We're happy to hear that the item was easy to find! Thank you for your positive feedback; we appreciate it.
Carrier Complaint. Parcel still not received by 5th January. Very disappointing. I have had to go and buy replacement parts elsewhere.
No complaints with Superspares other than their choice of delivery services. Two parcels dispatched on the same day and time from them, one with Aust Post, the other with Aramex. Aust Post delivered on time and easily tracked. Still waiting on the parcel through Aramex a week later and their tracking has not updated since the first day. I am urgently waiting on this parcel and Aramex are not helpful. I will only reorder parts if assured Aust Post is the carrier.
2025年12月22日
Superspares からの回答
We appreciate your feedback. We're sorry to hear about the Aramex delivery issues and the tracking problems you experienced. We know it's frustrating when a delivery is delayed, especially when you need it urgently. We'll review our delivery options to improve our service. Thank you for bringing this to our attention.
Great website and easy to navigate…
Great website and easy to navigate parts arrived on time and good pricing
2025年11月7日
Superspares からの回答
We're happy to hear that you found our website easy to use and your parts arrived on time and at a good price. Thank you for your positive feedback!
Quality & service
Great customer service fast delivery and correct part to the description online . Part is fitted and ready for Christmas thankyou
2025年12月12日
Superspares からの回答
We're happy to hear that you received great customer service and fast delivery! We're so glad the part matched the description and is ready for Christmas. Thank you for your positive feedback.
Trying to sell items that don't exist. Only list what is actually in stock
Only list what is actually in stock. The item I bought on your website didn't exist. Then I had to compromise with another item two days after finding out you didn't have my original order. Then you send it on the worst freight company in Aramex Australia.
2025年12月9日
Superspares からの回答
We appreciate you bringing this to our attention. We're sorry the item wasn't in stock, causing a compromise. We'll review our inventory system to prevent this. We'll also investigate the delivery issues you experienced. Thank you for your feedback.
Superspares からの回答
We're happy to hear that you received the correct parts quickly, even with the Christmas rush. Thank you for your positive feedback!
Items listed in stock aren't
Items listed in stock aren't.
Always takes long time to ship with this company
2025年12月19日
Superspares からの回答
We appreciate you bringing this to our attention. We regret that items listed as in stock were not, and that shipping took longer than expected. We will review our processes.
I feel like it took you a long time to…
I feel like it took you a long time to advise me it couldn't be shipped to my address, I would think you should be able to tell straight away, its your business. We arranged to collect it from your warehouse that day when told, Those days then add even more days when you need to book in installation etc.
2025年12月10日
Superspares からの回答
We appreciate your feedback and apologize for the delay in advising you about the shipping limitations to your address. We are sorry for the inconvenience this caused with collection and installation arrangements. We'll review our processes to improve our response times.
Ordered a part for delivery
Ordered a part for delivery, nothing indicated that it couldn't be delivered only collected from Sydney. Huge waste of my time.
2025年12月18日
Superspares からの回答
We appreciate you bringing this to our attention. We're sorry to hear that the delivery information was unclear, and your time was wasted. We'll review our processes to prevent this issue from happening again.
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