Supplementhub Global レビュー 

18
•
TrustScore 5段階評価の3.5

3.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. ビタミン・サプリメント専門店

当該企業による記述

At Supplement Hub we have handpicked over 100 quality nutritional supplement brands to guarantee you're getting the best supplements available on the market. Our in-house team of Nutritional Therapists are focused on helping you to live a healthier life by supplying everything you need to put your health first. But it all starts with you. This is your chance for a fresh start by giving your body the nourishment it needs for you to live a happy and healthy life.


連絡先

3.5

まあまあ

TrustScore 5段階評価の3.5

18件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.5

すべてのレビュー

(18)

過去12か月のレビュー数: 14件

レビューを書く

レビューの確認を行います

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Заказываю периодически сапплименты…

Заказываю периодически сапплименты через эту компанию. Все приходит вовремя. Один раз была задержка по вине почты, компания (менеджер Ана) помогла решить этот вопрос и на следующий день препарат был уже у меня .

2026年10月11日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Дорогая Анна!

Большое спасибо за ваш отзыв и за то, что выбираете Supplement Hub! Нам очень приятно знать, что вы довольны нашими продуктами и обслуживанием. Мы рады, что мы смогли помочь вам быстро решить вопрос с доставкой. Спасибо за ваше доверие и поддержку!

С уважением,
Команда Supplement Hub

5つ星のうち5の評価

Great products

2026年10月5日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Dear Conrado,

Thank you for your kind feedback! We're delighted to hear that you're happy with our products and really appreciate your support.

Kind regards,
The Supplement Hub Team

5つ星のうち1の評価

They abuse the email address provided…

They abuse the email address provided when buying, to bombard you with advertising emails every day. It is so annoying, and the unsubscribe button does not change it. So be aware of when buying products from this company that you will be getting a lot of SPAM.

2026年9月26日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Hi Andreas, thank you for telling us, and we are sorry. You are right that you should not have received these emails. We found an error in how some of our marketing lists were set up, which meant emails went to customers who had not opted in. That has now been fixed, and we have removed you from all marketing emails. If anything else arrives, please reply to any of our emails or contact us at [customer service address] and we will sort it straight away. SupplementHub team

5つ星のうち5の評価

Great Customer Service

I made a purchase from the US. Checkout and payment were flawless.

Once my package arrived in the US, it was held at Customs until the proper paperwork was produced by Supplement Hub. I emailed the company about the issue and their response was immediate both to myself and to Customs.

My package then had to be reviewed and approved by Customs in order for it to continue to my house. I think all in all, because of this hold up, shipping was about 3 weeks. However I was in no rush and Supplement Hub was very helpful during this time.

EDIT: Fedex Customs did end up sending me a bill for $43 for "duties, taxes and fees". That's no fault to Supplement Hub, but anyone purchasing internationally should be aware of this extra charge!

2026年8月9日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Dear Jessica,

Thank you for taking the time to share your experience! We're glad to hear that our team was able to assist you with the customs documentation and help move your delivery forward. We appreciate your patience throughout the process.

Please note that international orders may be subject to customs duties, taxes, and handling fees imposed by the destination country or carrier. We appreciate you highlighting this for other customers.

Thank you for choosing Supplement Hub!

Kind regards,
The Supplement Hub Team

5つ星のうち1の評価

A total nightmare

My initial thoughts were they were great, the ordering was easy and I placed and paid for my order. Then I was contacted by a courier company Velonix Logistics advising I needed to pay $205 delivery fee. This was never mentioned when I ordered and when I contacted the representative from SupplementHub he said if I wanted to get my order I needed to pay it, so stupidly I did. They then asked for proof of payment, which I provided, that wasn’t good enough, they wanted a video of my phone screen showing the bank transfer, I refused. They said the order will be on hold until I provide. The representative from Supplement Hub then became intimidating accusing me of being a scammer and making treats if I take any further action. So now I’ve paid for product and shipping and have nothing.
I would never use this company again.

2026年8月6日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Dear Fiona,

Thank you for your message.

We are very sorry to hear about this unpleasant experience. We have reviewed your message, but unfortunately we cannot locate any order connected to your name, and we do not work with the delivery company mentioned, Velonix Logistics.

There are several businesses using the name “Supplement Hub”, which can sometimes cause confusion. We recommend checking your original order confirmation email for the company’s contact details.

If you are unable to locate this information, please contact us at info@amritanutrition.com and we will be happy to help you further

5つ星のうち1の評価

Insulting late delivery excuses

I'm located in Bruges, Belgium. As long as Supplementhub chooses Aramex+UPS for it's deliveries, I will never order anything there anymore. UPS is famous for coming up with fake excuses to delay the delivery. I have had the same problem with them both in Belgium and abroad. My parcel arrived rather quickly in Brussels, but then it took in total 10 days to reach its destination. They started by sending me every day for three days an email saying that the delivery was delayed to the following day. And then they said that my parcel was put on hold in their hub. The reason: my house number was not correct? Two days later they said it was because of a wrong address. Of course my address was perfect. I have read other customers with who voiced exactly the same complaint. Out of despair I changed the delivery address to a pick-up point and then some days later they delivered. I wrote two messages to Supplementhub about this, but they never replied.

2026年7月7日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Dear Dominique,

Thank you for taking the time to share your feedback.

We're very sorry to hear about your delivery experience, and we sincerely apologize for the lack of communication from our Customer Care team.We completely understand how disappointing this must have been. This is not the level of service we want to provide, and we'll use your feedback to help prevent similar situations in the future.

If you're willing to give us another chance, please get in touch with us directly at support@supplementhub.com with your order number. We'd be grateful for the opportunity to look into your case and find a way to make things right.

Thank you again, we appreciate your feedback.

5つ星のうち1の評価

Jeg ved ikke hvad jeg skal skrive om…

Jeg ved ikke hvad jeg skal skrive om dette produkt ( L-glutamine ) for jeg kan stadigvæk ikke mærke noget som helst ved at indtage det.

2026年7月13日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Hej Parsa,

Tak fordi du tog dig tid til at dele din oplevelse.

Vi er kede af at høre, at du ikke har bemærket nogen forskel. Vi ved, at det kan være skuffende.

Hvis du har lyst, er du meget velkommen til at kontakte vores kundeservice og fortælle os lidt om, hvad du håber at opnå. Så vil vi gerne hjælpe dig med at finde det produkt, der passer bedst til dine behov.

Tak igen for din feedback.

5つ星のうち5の評価

Purchased from the US and my supplement…

Purchased from the US and my supplement came fast. Product was exactly as described and great quality. Definitely impressed with this company and thankful.

2026年6月3日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Dear Andre,

Thank you so much for your kind words! We're delighted to hear that your order arrived quickly and that you're happy with the quality of our products. Your trust and support mean a lot to us.

Thank you for choosing Supplement Hub!

Kind regards,
The Supplement Hub Team

5つ星のうち5の評価

Fast delivery

Fast delivery, happy that i found what i needed! Thank you!

2026年5月29日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Dear Domide,

Thank you for your lovely feedback! We're so happy you found what you were looking for and that your order arrived quickly. We really appreciate your support!

Kind regards,
The Supplement Hub Team

5つ星のうち5の評価

Fast delivery and fantastic products

Fast delivery and fantastic products. The practitioner recommendations mean I know I’m getting quality supplements.

2026年3月20日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Dear Kris,

Thank you for your wonderful review! We're delighted to hear that you're happy with our products and delivery service. It's great to know that our practitioner recommendations help you find the supplements that suit your needs.

We truly appreciate your trust in Supplement Hub!

Kind regards,
The Supplement Hub Team

5つ星のうち5の評価

Gute Produkte, schnelle Lieferung!

Aufgrund der wenigen und schlechten Bewertungen hier bin ich bisher immer davor zurückgeschreckt, bei Supplementhub Global zu bestellen.
Ich hatte mit anderen schlecht bewerteten Shops in der Vergangenheit positive Erfahrungen, weswegen ich mich,
nachdem das Nahrungsergänzungsmittel, das ich gebraucht habe, in dem einzigen anderen nach Deutschland liefernden Shop schon länger nicht mehr vorrätig war, dazu entschlossen habe, es auch hier zu versuchen.
(U.a. auch, weil Supplementhub UK bessere Bewertungen hat als Supplementhub Global - habe aber auf SH Global bestellt).

Es ist alles super gelaufen! Ich habe am Mittwoch am frühen Abend bestellt, am Donnerstag (etwas weniger als 24 Stunden nach meiner Bestellung) kamen die Versandbestätigung und der Link zur Sendungsverfolgung und heute, Samstag, wurden die Produkte - wie im Vorfeld angekündigt - geliefert.

Ich habe zwei verschiedene bestellt und eins ist noch bis Oktober 2027 und eins bis November 2028 haltbar.

Es ist sehr wahrscheinlich, dass ich hier noch häufiger einkaufen werde!

2026年5月9日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Guten Tag,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen! Es freut uns sehr, dass Ihre Bestellung reibungslos verlaufen ist und Sie mit der schnellen Lieferung sowie der Haltbarkeit der Produkte zufrieden sind. Besonders schön ist es zu hören, dass Sie sich trotz Ihrer anfänglichen Bedenken für eine Bestellung bei uns entschieden haben und eine positive Erfahrung machen konnten.

Wir freuen uns darauf, Sie bald wieder bei Supplement Hub begrüßen zu dürfen!

Herzliche Grüße
Ihr Supplement Hub Team

5つ星のうち5の評価

High quality products and helpful support

Great selection of high quality products. Support helped me with a few questions regarding a change in my supplement protocol.

Really happy with the help and feeling great because of it!

Thanks team Supplement Hub!

2026年5月5日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Dear Mike,

Thank you for your kind review! We're delighted to hear that you had a positive experience with our team and that we could help with your questions. Your feedback means a lot to us, and we're always happy to assist whenever you need us.

Thank you for being part of the Supplement Hub community!

Kind regards,
The Supplement Hub Team

5つ星のうち5の評価

Ottima esperienza

Sto acquistando da un po di tempo gli integratori da questo sito. Prodotti di ottima qualità e consegna veloce. Assolutamente consigliato.

2026年5月4日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Cara Diana,

Grazie mille per la sua fiducia e per la bella recensione! Siamo felici di sapere che è soddisfatta della qualità dei nostri prodotti e della rapidità della consegna. Apprezziamo molto il suo supporto e siamo lieti che ci scelga per i suoi acquisti!

Cordiali saluti,
Il Team di Supplement Hub

5つ星のうち1の評価

Waited over 2 weeks with few responses…

Waited over 2 weeks with few responses many days apart, terrible customer service.

I'm writing to them every single day on support chat for 2 weeks

No responses.

I'm emailing almost every day. I get AI replies.

Been 4 weeks since I placed my order and no items arrived.

Order SG45028

2025年11月20日
自発的なレビュー
Supplementhub Global ロゴ

Supplementhub Global からの回答

Dear Radomir,

Thank you for sharing your feedback.

We're truly sorry that we didn't provide the level of service you deserved. After reviewing your case, we can see that our response times were far too long, and we sincerely apologize for this.

Over the past few months, we've made important improvements to our Customer Care service. One of the biggest changes is that most customer emails are now answered by our support team rather than AI, allowing us to provide a more personal and accurate service.

Thank you for helping us improve. We hope we'll have the opportunity to provide you with a much better experience in the future.

5つ星のうち1の評価

Non-existent customer service

Non-existent customer service. I have been writing them using there contact form for over three weeks and have yet to get a reply from a human. Every reply is automated and useless. I have searched and searched for a phone number but there are none.

2025年7月14日
自発的なレビュー
5つ星のうち1の評価

Parcel blocked by the customs because…

Parcel blocked by the customs because Supplementhub did not include the invoice. They also do not reply to my several emails asking for the invoice itself over the past week. Unfortunately they do not have a phone number, only email.

And to think I paid extra $50 for Priority Fedex...

In the end I did not receive my supplements, and I lost $230.

I will dispute my payment if still no reply after 3 days.

2024年3月20日
自発的なレビュー
5つ星のうち1の評価

My order SG15854

My order SG15854 should be shipped using Aramex express and I paid nearly 50 EUR for this option to get it fast, they shipped with the terrible FedEx (yes where I live it is known to be terrible). The package is stuck somewhere in Dubai and nobody knows anything about it. All you get from this seller is a sorry for the delay. Notably, I started to get spam emails in Dutch after purchase. The seller should pay attention to a potential data leakage.

2024年2月12日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報