It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... もっと見る
企業が回答しました
Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... もっと見る
企業が回答しました
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... もっと見る
企業が回答しました
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... もっと見る
企業が回答しました
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Adam helped me to hook up 2 monitors that I was having trouble with. He was so helpful and very patient but we (he) resolved the issue quickly. Thank you

Supportwave からの回答
The nerdapp professional came quickly and was very sensible, polite and seemed well informed. However, it was not possible to fix the problem we had (connecting a printer to a laptop) and it has ended up being extremely expensive for no actual fix. I appreciate not everything can be fixed but just worth thinking about the value and cost/benefit before committing to the £129 deposit and maybe check before staying longer if it is looking bleak as paying nearly £200 for no fix was quite hard to swallow

Supportwave からの回答
The current management system appears to lack adequate provisions for fair evaluation and resolution of customer reviews. The platform prioritises exclusively 5-star ratings, creating a situation where lower-rated technicians are at disadvantage. In addition, attempts to appeal negative reviews are met with evasive responses that fail to address the concern in question. These issues as well as others suggest there may be room for improvement in the platform's customer review and feedback processes.

Supportwave からの回答
Mensah is an exceptional technician who solved all of my computer issues with ease. He is knowledgeable, friendly, and efficient. I highly recommend him for any computer-related problems. Thank you, Mensah, for your excellent service!

Supportwave からの回答

Supportwave からの回答
Mensah stuck with me through a very tough fix, and I appreciate it so much. Our football party is saved!

Supportwave からの回答
I had an amazing experience with Mensah. The technician was extremely knowledgeable and patient, walking me through the steps to solve my computer problem. I was impressed with their professionalism and attention to detail, and the issue was resolved quickly and efficiently. I highly recommend this service to anyone in need of technical support. Thank you for the 5-star service!

Supportwave からの回答
Mensah was my technical expert today, very patient and understanding and he tried so many things until he found what needed to be done and yey! it finally worked. Saved my life, so to speak. I am so grateful for the help rendered!

Supportwave からの回答
Trustworthy, easily accessible and very knowledgeable - resolved all queries. Very Happy.

Supportwave からの回答
Was put in touch with someone very quickly and he sorted the problem inside half an hour. Really helpful.

Supportwave からの回答
The app was easy to use, the service was fast and the technician was friendly, helpful and solved my issue.
It was good value for money

Supportwave からの回答
- Super fast response
- Very knowledgeable technician.
– Very thorough and expedient resolution of my computer issues.
- Friendly, knowledgeable, and experienced technician

Supportwave からの回答
Excellent technician, professional and pleasant to deal with. Thank you.

Supportwave からの回答
Fixed my issues and offered suggestions to make my computer work better.

Supportwave からの回答
My Nerd has been excellent. Very responsive, helpful and knowledgible.

Supportwave からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。