Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Simple , straight forward and easy to understand. I was getting a bit bogged down with the different options but Sura was just right.
企業が回答しました
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different... もっと見る
企業が回答しました
First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of... もっと見る
企業情報
当該企業による記述
Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.
Approachable insurance you can rely on.
当該企業による記述
- Simple, straightforward cover
- We keep things clear and easy to understand, so you know exactly what you’re getting. No jargon, no unnecessary complexity, just cover that does what it’s meant to.
- Support when it matters
- From your first quote through to a claim, we’re here to make things simple. Our UK-based team provides clear guidance at every stage.
- Built around real needs
- Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
- Trusted by thousands of drivers
- Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.
Buy with Complete Confidence
30 Day Money Back Guarantee
We give all customers an extended period to review their cover and ensure it's suitable for them. We'll be happy to answer any questions you may have or issue a full-refund on your policy if you wish to cancel within 30 days.
連絡先
1 Neville Street, LS1 4DW, Leeds, 英国
- 0330 043 99 33
- info@sura.co.uk
- sura.co.uk
Simple
Simple , straight forward and easy to understand. I was getting a bit bogged down with the different options but Sura was just right.
2026年5月14日
Sura からの回答
Thank you Sheila for taking the time to leave such a positive review.
Sura からの回答
Thank you for taking the time to leave a positive review Linda.
Sura からの回答
Thank you for your review.
Easy to set up and realistic prices
2026年5月9日
Sura からの回答
Thank you Ian, for taking the time to leave a positive review!
Really excellent experience with the…
Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier.
Anyway. That was easily one of the best calls to a helpline I’ve ever had. With staff like that, I will return and recommend to friends. Thanks.
2026年5月8日
Sura からの回答
Thank you for taking the time to leave a review Paul!
It's great to receive your feedback and we will be sure to pass it on to the agent involved.
Sura からの回答
Thank you for taking the time to leave a positive review!
Sura からの回答
Thanks for taking the time to leave a positive review Henry.
Sura からの回答
Hi James, thank you for taking the time to leave a review. We're glad you had a positive experience.
I was able to buy a 4 yr replacement…
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different options and buy.
2026年4月28日
Sura からの回答
Thank you so much for taking the time to write such a positive review Michael.
Sura からの回答
Thank you for taking the time to leave us a positive review.
Great price
Great price and change things online.
Unfortunately I had to cancel my policy due to the car I was buying had damage on the car and wasn’t up to standards but will be back
2026年4月24日
Sura からの回答
We're sorry to hear about your vehicle! Hopefully you can find a new one soon and we will be happy to provide you further cover.
Competitive price and straightforward…
Competitive price and straightforward to apply online.
2026年4月6日
Sura からの回答
Thank you for taking the time to leave a positive review Stephen.
Clear to understand the policy wording.
2026年2月25日
Sura からの回答
Really appreciate the feedback, thanks for choosing us.
Helpful advice and prompt call pick up.
2026年2月25日
Sura からの回答
Great to hear you had a positive experience, thanks for taking the time to share.
It was extremely easy to obtain a quote…
It was extremely easy to obtain a quote online, and it was very competitive. I picked them over 6 other cheaper options due to the excellent reviews. It was very easy to update my reg number online hassle-free with no added cost.
2025年10月2日
Sura からの回答
Thank you for your kind words, we really appreciate your support!
Yes platinum gap is a good service
Yes platinum gap is a good service. I’ve had no problems with a at all understandable people on the phone and are fully recommend this service.
2025年10月2日
Sura からの回答
Great to hear you had a positive experience, thanks for taking the time to share.
Sura からの回答
Thank you for taking the time to leave us a positive review.
Sura からの回答
Thank you for your kind words, we really appreciate your support!
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