First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of... ãã£ãšèŠã
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Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... ãã£ãšèŠã
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Not easy to understand when buying GAP insurance for a new car. All I knew was that I had to have a âReturn to Invoiceâ policy. This is the 2nd one I have purchased but this time for a brand new car... ãã£ãšèŠã
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different... ãã£ãšèŠã
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Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.
Approachable insurance you can rely on.
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- Simple, straightforward cover
- We keep things clear and easy to understand, so you know exactly what youâre getting. No jargon, no unnecessary complexity, just cover that does what itâs meant to.
- Support when it matters
- From your first quote through to a claim, weâre here to make things simple. Our UK-based team provides clear guidance at every stage.
- Built around real needs
- Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
- Trusted by thousands of drivers
- Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.
Buy with Complete Confidence
30 Day Money Back Guarantee
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1 Neville Street, LS1 4DW, Leeds, è±åœ
- 0330 043 99 33
- info@sura.co.uk
- sura.co.uk
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It was very easy to purchase myâŠ
It was very easy to purchase my insurance with very friendly staff
Top Marks....
My advisor Peter was polite,efficient and very professional,a delight to converse with and a credit to your company.
Great customer service
The person I spoke to on the phone (Paul) was extremely helpful and very knowledgeable. This is my 2nd policy with Platinum Gap and previously held policies with their sister company so returning customer because of the customer service.
Very clear advice given.
Service good
Excellent service,very helpful andâŠ
Excellent service,very helpful and knowledgable would not hesitate to recommend you.
Experience was quick and easy
The person explained the detailsâŠ
The person explained the details clearly and was gentle and cooperative
Easy to navigate website providing aâŠ
Easy to navigate website providing a quick and affordable service.
Platinum gap helped me with a claimâŠ
Platinum gap helped me with a claim process with my car insurance company after an accident and then helped me to take out another policy for my new.car . They also refunded.money on the old policy which I wasnât expecting .
A very helpful customer service
Very helpful and doing their job in aâŠ
Very helpful and doing their job in a friendly manner.
Easy to use and product had manyâŠ
Easy to use and product had many positive reviews
Good Price Easy to purchase
Good service thanks
Great service explained all my optionsâŠ
Great service explained all my options . So much cheaper than using a garage more flexible as well and transferable . ðð»
Excelente service
The way that the phone operator dealtâŠ
The way that the phone operator dealt with my request
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