Excellent service. Emailed to enquire about product prior to purchase and received really good and accurate advice. Product itself arrived in really good time and well packaged. Plug was missing but a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent service. Emailed to enquire about product prior to purchase and received really good and accurate advice. Product itself arrived in really good time and well packaged. Plug was missing but a... もっと見る
企業が回答しました
I reached out to Swellpro Uk when my Spry+ motors wouldn’t engage or respond to the controller. They answered very quickly & after looking at a screenshot of the info on the controller they immediat... もっと見る
企業が回答しました
As am located at the far end ( Mauritius Island ), the communication between Vaspba through Mr Spence and Miranda was remarkable either on whatsapp or email.I was updated at all times on the evolution... もっと見る
Swellpro UK were able to answer all of my questions before I purchased via email and their after sales support since has been top notch (I decided to purchase their waterproof tablet later on) When th... もっと見る
Drone sales, servicing and after sales support packages. DJI & Autel Resellers & UK & European Distributor & Service Centre for the Swellpro range of waterproof drones and accessories
Chesil House, Dorset Innovation Park, DT2 8ZB, Wool, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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It is the second time I have to comment about Swellpro UK.
I have to admitt that I am not an expert and I had to press them with countless questions in order to put things in order and bypass a quite complicated (at least for me) issue. Although they had nothing to do with me as a client (I did not buy the drone from them) they were next to me until we succesfully solved the problem and now I can FLY.
Thank you
I planned a fishing holiday over christmas and I was interested in a Swellpro fishing drone, so I contact swellpro uk told them of my plans they supplied me with all the information I needed through out the purchase & delivery period they even replied to an email while I was on holiday with an hour !
The Swellpro Fishing drone: what a fantastic piece of kit. plug & play, we had so much fun flying it , if your into beach or rock fishing contact these guys you will not be diappointed if purchase one of these drones.
You sent us white patch antennas which do not look like the equivalent quality to the black patch antennas as advertised on your website. They look quite flimsy, light and poor quality. I will be testing them but most likely I will be returning them.
The other items look fine.

Drone Sales UK からの回答
Absolut amazing service by mail and after sale.

Drone Sales UK からの回答
Just enquired about an item and they confirmed they had it in stock but started making me offers of discount if I paid via bank transfer. Then later said we have the item but haven’t listed it on our site. I don’t know if I want to sell it. Seriously!!! All I wanted was an item that I want to buy in a genuine way.

Drone Sales UK からの回答
Nicholas was great. Quick to answer questions and very helpful. Customers service skill so good. If I need another drone i will be contacting him for sure.

Drone Sales UK からの回答
After having trouble getting real information relative to our climate overseas, not just generalised information on storage of batteries from Swellpro China, Swellpro UK are a cut above the rest. They were exceptionally helpful, very communicative and effective. Highly recommend them - particularly N. Spence, director.

Drone Sales UK からの回答
I can't praise Swellpro enough in terms of their customer support.
I am a member of the IRC (International Rescue Corps) which is a charitable organisation, volunteering in search and rescue.
The model we have is the Swellpro 3+ (Complete with lifesaving kit) which we used recently during a joint exercise with the local fire service. The fire service were carrying out a mock cliff rescue off the east coast of Fife in Scotland and we provided vital Drone Support, filming from the seaward side, facing back towards the cliffs.
The Swellpro 3+ proved invaluable as we were able to communicate directly with the fire service as some parts of their rescue Op were blind to the operators on the cliff edge, and they couldn't praise the Swellpro enough.
We have found that whenever we have had any issues or queries, the Swellpro Customer Support team are absolutely second to none. They are friendly, helpful and incredibly knowledgeable and have always answered every query/question I have thrown at them :-)
During a recent training Op, one of the newest members of the team took flight with the Drone but unfortunately, due to lack of experience shall we say, the SwellPro sustained some damage.
We subsequently contacted Swellpro and duly sent the damaged Drone for assessment and repair. They kept in constant contact with us whilst it was in their care and advised us of estimates and any other repairs required that they found at the time.
The turnaround time was within two days of receipt of the Drone and was mailed back to us post-haste.
Nicholas, thanks once again for the support you and your team provide.
Swellpro UK were able to answer all of my questions before I purchased via email and their after sales support since has been top notch (I decided to purchase their waterproof tablet later on) When the drone arrived (SD4) I took it straight out onto the lake and got some incredible footage just above the water and underneath it. A very unique drone, and can get shots that I simply could not get with my DJI drone. Would highly recommend this drone.
Thanks to Swellpro UK. Very impressed with the fast delivery and great communication, being quite new to drones, Swellpro UK were so helpful giving advice and directing us to the right drone for us. I wouldn't go anywhere else. Thank you.
Quick and responsive customer service via telephone and email. Product (SD4) arrived in secure packaging and could visibly see the high quality construction of the product.
Cannot fault anything between the ordering-delivery process.
Excellent service especially Nicholas, thank you. Kind regards jaheem
The best company iv ordered off, very helpful and reliable! Good service and helped me with all my problems!
A phenomenal piece of kit. Simple, easy and effective. Pure jealousy from every other fisherman on the beach. More importantly it caught fish, bigger fish than usual. Very glad I bought the spare battery as I had so much activity I was using it more than I expected. 30 mins flight time goes quickly.
Extremely helpful! I can’t recommend them (nick) enough, they have helped me with parts and now repairs after I lost my drone.
Nick from Swellpro UK has been really helpfull around some issues I experienced in the beginning. Very much appreciated! Thanks Nick!

Drone Sales UK からの回答
Excellent Drone
I bought the Splashdrone 4 to capture footage of me and my family whilst out on our boat. The fact its waterproof means I no longer have to worry if it goes in the water. I'll even drop it in the water to get underwater footage and then fly it right back to the boat. Excellent camera and can shoot RAW photos so I can really create some brilliant pictures. Thanks Swellpro UK

Drone Sales UK からの回答
Cracked my Spry+ lens cover in a dodgy landing. Job stopped. Replacement arrived next day.
Excellent service. Thanks.

Drone Sales UK からの回答
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