Swift Storageレビュー 

541
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I used swift storage at Gympie for a small period and start to finish amazing! Customer service including a home calls was excellent. Highly recommend and it was a smooth process to access the storage... もっと見る

5つ星のうち4の評価

The facility is based in a great location, has great easy to manoeuvre vehicles, trailers, and everything else you need for storage.. The facility is well protected with great servelance, with... もっと見る

企業が回答しました

5つ星のうち4の評価

I like the state of the art security system (using an app to access, etc. Your premise at Jimboomba is always clean, tidy. I was a bit disappointed about the $15 price hike on such a small storage l... もっと見る

企業が回答しました

5つ星のうち5の評価

What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... もっと見る

企業が回答しました

企業情報

  1. セルフストレージ施設
  2. 自動車保管施設
  3. ボート保管施設
  4. 記録保管施設
  5. RV 保管施設
  6. 保管施設

Swift Storage について

当該企業による記述

At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.

Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.

We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.

Join our community of satisfied customers and experience the Swift Storage difference today!

🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage

当該企業による記述

Your space, your way – instant online booking and app access.
Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
🔐 Safe & Secure Storage You Can Trust
State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
📱 Digital-First Convenience
Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
📅 Flexible, No Lock-in Contracts
Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
📍 Convenient Locations Across Queensland
Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
🛠 Exceptional Customer Support
Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
💰 Honest Pricing, No Gimmicks
Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
🌟 Trusted by Thousands
Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

541件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 80%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(541)

過去12か月のレビュー数: 61

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5つ星のうち5の評価

I used swift storage at Gympie for a…

I used swift storage at Gympie for a small period and start to finish amazing! Customer service including a home calls was excellent. Highly recommend and it was a smooth process to access the storage unit and close my account.

2026年6月22日
自発的なレビュー
5つ星のうち5の評価

Unbeatable Storage Solution!

We had an excellent experience with Swift Storage. Throughout the entire time we used their facilities, we found them to be clean, secure, reliable, and very easy to access whenever we needed.

The staff were always friendly, professional, and willing to help with any questions we had, making the whole process stress-free. One of the standout features was how affordable the storage options were compared to other providers, without compromising on quality or service.

We would highly recommend Swift Storage to anyone looking for a safe, convenient, and cost-effective storage solution. Thank you to the team for providing such a positive experience.

2026年6月3日
自発的なレビュー
5つ星のうち5の評価

Great storage facility

We are very happy with our experience with this storage place in Redland Bay East, on the Business Park. We had a reduced rate/special for the month we stored our belongings there. The booking was easy, and any queries we had, it was answered promptly.
The unit was clean and a good size, and to access the unit was easy and secure. The use of the app is fantastic. We would definitely use this place in the future if we need storage.

2026年4月25日
自発的なレビュー
Swift Storage ロゴ

Swift Storage からの回答

Thank you so much for the wonderful feedback! We're really pleased your experience at Redland Bay East was a positive one from start to finish. It's great to hear the booking process was smooth, your queries were handled quickly, and that you found the unit clean, secure, and easy to access. We're big fans of the app too! We'd love to welcome you back whenever you need storage again — thanks for choosing Swift Storage.

5つ星のうち5の評価

Very good and easy to get into your…

Very good and easy to get into your storage lots of room well look after camars all round witch maks it very safe

2025年12月12日
自発的なレビュー
Swift Storage ロゴ

Swift Storage からの回答

Thank you for the great review! We're glad to hear access has been easy and that you feel safe knowing the cameras have you covered. We take security seriously across all our facilities, so it's wonderful to hear it's making a difference. We look forward to continuing to look after you!

5つ星のうち5の評価

Very modern,easy to use

Very modern,easy to use, no messy locks and keys, very happy

2026年4月15日
Swift Storage ロゴ

Swift Storage からの回答

Thank you for the great feedback! We're really glad you're enjoying the modern, keyless experience — it's one of our favourite features too. Happy to have you with us!

5つ星のうち5の評価

Swift storage Redland Bay west

easy setup process using the App, easy access for all vehicles, support was prompt and friendly overall a great experience renting a shed short term.

2026年4月30日
自発的なレビュー
Swift Storage ロゴ

Swift Storage からの回答

Thank you for the wonderful feedback! We're glad the app made setup a breeze and that access worked well for you at our Redland Bay East facility. It's great to hear our team were prompt and friendly when you needed support. We hope the short-term rental ticked all the boxes and we'd love to have you back whenever you need storage again!

5つ星のうち1の評価

Rude

The girl that manages this place is so rude, I would never go back there again.

2025年7月13日
自発的なレビュー
Swift Storage ロゴ

Swift Storage からの回答

Thank you for your feedback. We're sorry to hear you had a negative experience. We do want to make sure we address this properly — as our facilities are unstaffed with our team supporting customers remotely, we want to ensure this review has been left for the right business. If you could reach out to us directly, we'd be happy to look into this further and make sure your concerns are heard.

5つ星のうち4の評価

The facility is based in a great…

The facility is based in a great location, has great easy to manoeuvre vehicles, trailers, and everything else you need for storage..

The facility is well protected with great servelance, with easy access..

The storage sizes are very well spaced, very clean, and good height and width..

2026年4月17日
自発的なレビュー
Swift Storage ロゴ

Swift Storage からの回答

Thank you for the fantastic review! We're so pleased to hear our Bundaberg facility ticked all the boxes — from the location and easy access through to the size, cleanliness and security of the units. We'll pass your kind words on to the team. We look forward to continuing to look after you!

5つ星のうち5の評価

Great facility breeze to enter and…

Great facility breeze to enter and exit,prompt service from staff return your calls straight away,easy to hire extra sheds when needed if available in the complex and very accommodating to allow you to get one in the location near existing sheds you may already have on hire.

2026年4月14日
自発的なレビュー
Swift Storage ロゴ

Swift Storage からの回答

Thank you for the wonderful feedback! We're really glad to hear access at our Hervey Bay facility has been a breeze and that our team have been prompt and responsive when you've needed them. It's also great to know the flexibility around hiring additional units nearby has worked well for you — we always try to make that as easy as possible. We look forward to continuing to look after you!

5つ星のうち5の評価

Great storage facility

Easy online booking with good storage options and pricing. The facility was perfect for our needs with hassle free access using the app.
Overall a great service experience. Thank you!

2026年4月13日
自発的なレビュー
Swift Storage ロゴ

Swift Storage からの回答

Thank you so much for the lovely feedback! We're really glad the booking process was smooth and that the app made access easy for you. It's great to know the facility ticked all the boxes — we'll pass your kind words on to the team. We look forward to continuing to look after you! 😊

5つ星のうち5の評価

easy to set up

easy to set up, secure and very accommodating on moving out if a few days' notice is given

2026年4月10日
自発的なレビュー
Swift Storage ロゴ

Swift Storage からの回答

Thank you for the great feedback! We're pleased the setup was easy and that you felt secure with us. We always aim to be as flexible as possible when life changes, so it's wonderful to hear the move-out process worked well for you. Wishing you all the best, and hope to see you again if you ever need storage in the future!

5つ星のうち5の評価

The new storage facility at Gympie

The new storage facility at Gympie was great for my needs, great location, easy access, clean and choice of sizes.
The team were very friendly and helpful. When I need more storage, I would go there first.

2026年4月9日
自発的なレビュー
Swift Storage ロゴ

Swift Storage からの回答

Thank you so much for the wonderful review! We're thrilled the Gympie facility ticked all the boxes — location, access, cleanliness and size options. It's especially lovely to hear the team made a great impression too. We'll be sure to pass your kind words on to them! We'd love to have you back whenever you need storage again. 😊

5つ星のうち2の評価

Delays in booking and getting access to the unit

Something is off with the billing system. You can book a start date from their website, but for some reason, until they have taken the money from your account, the unit is not accessible. It happened twice, where I booked the property, showed up on the site, on the move in day, only to find the billing was not completed, and the unit access was not configured, even though I booked it on their website. There is also no 24x7 support to call on weekends. Once that was sorted (by about 2 days delay), I was then able to access it, with no issues.

So don't show up at the unit, hoping to access it until you get that text message, and the app is updated. The booking date on your form means nothing until Swift sends that details.

2026年4月5日
自発的なレビュー
Swift Storage ロゴ

Swift Storage からの回答

Thank you for taking the time to share this feedback, and we're truly sorry for the frustration this caused — especially arriving on move-in day to find your unit wasn't ready. You're right that access is only activated once payment is confirmed, and we understand how confusing that can be when a booking date has already been selected. We're actively working to make this clearer during the booking process so customers know what to expect. We also want to let you know that we do have 24/7 phone support available, so if you ever find yourself in this situation again, please don't hesitate to call us and we'll get it sorted straight away. We're glad everything has been smooth since and hope to continue looking after you!

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