Swift Storage レビュー 528

TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The facility is based in a great location, has great easy to manoeuvre vehicles, trailers, and everything else you need for storage.. The facility is well protected with great servelance, with... もっと見る

5つ星のうち5の評価

Easy online booking with good storage options and pricing. The facility was perfect for our needs with hassle free access using the app. Overall a great service experience. Thank you!

企業が回答しました

5つ星のうち5の評価

The location of the unit suited my needs. It is secured and good access hours. Were no power sockets in my unit. The app is okay but a little annoying to open the unit when the pop up "locate unit"... もっと見る

企業が回答しました

5つ星のうち5の評価

The new storage facility at Gympie was great for my needs, great location, easy access, clean and choice of sizes. The team were very friendly and helpful. When I need more storage, I would go there... もっと見る

企業が回答しました

企業情報

  1. セルフストレージ施設
  2. 自動車保管施設
  3. ボート保管施設
  4. 記録保管施設
  5. RV 保管施設
  6. 保管施設

Swift Storage について

当該企業による記述

At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.

Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.

We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.

Join our community of satisfied customers and experience the Swift Storage difference today!

🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage

当該企業による記述

Your space, your way – instant online booking and app access.
Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
🔐 Safe & Secure Storage You Can Trust
State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
📱 Digital-First Convenience
Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
📅 Flexible, No Lock-in Contracts
Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
📍 Convenient Locations Across Queensland
Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
🛠 Exceptional Customer Support
Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
💰 Honest Pricing, No Gimmicks
Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
🌟 Trusted by Thousands
Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.

連絡先


4.7

優良

TrustScore 5段階評価の4.5

528件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 83%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

What a fantastic experience!

What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I was registered ok! Explained how there app works as well. I can’t thank them enough for the support I received during a stressful situation. Amazing service and a secure and clean storage space.

2025年7月5日
Swift Storage ロゴ

Swift Storage からの回答

Hi Jodie,
Wow, thank you so much for the incredible review! We're so glad we could support you during a stressful time and make the process as smooth as possible. It’s wonderful to hear our team was able to guide you through everything — from finding the best solution to helping with the booking and app setup. We're thrilled you're happy with the service and the secure, clean facility. If you ever need anything, we’re always here to help!

5つ星のうち5の評価

Easy to get into using the app

Easy to get into using the app. A light in the space for night time jobs. Bathroom available. Clean.

2025年7月8日
Swift Storage ロゴ

Swift Storage からの回答

Thanks so much for the great review! We're glad to hear the app made access easy and that you found the space clean, well-lit, and convenient — especially with the bathroom available. We’re always here if you need anything!

5つ星のうち5の評価

Very helpful when I called

Very helpful when I called. Let info the yard so I could look at the units. Payment process and set up very easy to follow. Would recommend 100 percent a pleasure dealing with them

2025年7月7日
Swift Storage ロゴ

Swift Storage からの回答

Hi Robert,
Thanks so much for the fantastic review! We're so glad our team could assist you over the phone and make the whole process — from checking out the units to setting up and paying — simple and smooth. We really appreciate your recommendation and are always here if you need anything in the future!

5つ星のうち5の評価

No fuss professional help.

No fuss professional help to arrange a suitable unit at a reasonable cost. When help was needed it was provided to make things easy with the booking and the access, great service. The unit very clean and ready to accept my items for storage. Quick service with an eagerness to provide customer satisfaction. Very happy to deal with Swift services, this is the second time I have used the services.

2025年7月3日
Swift Storage ロゴ

Swift Storage からの回答

Hi Donald,
Thanks so much for the wonderful review! We’re thrilled to hear your experience with us was smooth, professional, and hassle-free — just how storage should be. It's great to know our team could assist with both the booking and access, and that the unit was clean and ready to go. We truly appreciate your continued support and are so glad to have helped you again. If you ever need anything, we're just a call away!

5つ星のうち5の評価

The details and Leigh was very…

The details and Leigh was very pertinent with me, took my around to check the place.she was by phone but i felt she is a present with me.

2025年7月3日
Swift Storage ロゴ

Swift Storage からの回答

Thanks so much for your kind words! We're so glad to hear Leigh made you feel supported and present, even over the phone. It's great to know she was able to guide you through the details and help you feel confident about the space. We’ll be sure to pass on your lovely feedback to her!

5つ星のうち5の評価

I have been a customer for 2.5 years

I have been a customer for 2.5 years, the storage facility is professionally clean, safe and I wouldn't hesitate to recommend anyone who likes superior service at premium prices.

2025年6月30日
Swift Storage ロゴ

Swift Storage からの回答

Thank you so much for your loyal support over the past 2.5 years! We’re thrilled to hear you’ve had such a positive experience and that you value the clean, safe, and professional environment we work hard to maintain. Your recommendation means a lot to us — we're always here if you need anything!

5つ星のうち5の評価

must have internet on device used for the app , the facility does not provide , as far as I'm aware anyway

the staff are professional to deal with and facilities are neat and clean well looked after

2025年6月27日
Swift Storage ロゴ

Swift Storage からの回答

Hi Shane,
Thanks so much for your kind words! We’re really glad to hear you’ve had a great experience with our team and that you’re happy with the clean, well-maintained facilities. We appreciate the feedback and are always here if you need anything!

5つ星のうち5の評価

I have found the staff to be extremely…

I have found the staff to be extremely helpful, when I have had a couple of issues with the exit gate. I met the maintenance man on the premises at one point & he was also very nice to talk to.

2025年6月26日
Swift Storage ロゴ

Swift Storage からの回答

Hi Debbie,
Thanks so much for your lovely feedback! We’re really glad to hear our team has been helpful when you've needed support, and that your experience with our on-site maintenance staff was a positive one too. We’ll be sure to pass on your kind words to the team — and if you ever have any more issues or questions, we’re always here to help!

5つ星のうち4の評価

It was fairly easy to use

It was fairly easy to use

2025年6月19日
Swift Storage ロゴ

Swift Storage からの回答

Hi Colin,
Thanks for your review! We’re glad to hear you found the process fairly easy to use. If there’s ever anything we can do to make it even smoother, we’re all ears — feel free to reach out anytime!

5つ星のうち5の評価

Easy to apply

It was easy to apply online and when I rang and spoke with staff they were helpful.
I don’t have to worry about padlocks everything is done from my phone making it easy and convenient

2025年6月21日
Swift Storage ロゴ

Swift Storage からの回答

Thanks so much for the great feedback! We’re glad to hear the online process was easy and that our team was helpful when you called. It’s great to know you're enjoying the convenience of app-based access — no padlocks, no hassle! If you ever need anything, we’re always here to help.

5つ星のうち5の評価

I thought it might be a bit mind…

I thought it might be a bit mind blowing as this thing were you use your phone for everything was OK in the end.

2025年6月15日
Swift Storage ロゴ

Swift Storage からの回答

Hi Ben,
Thanks for your review! We totally understand that using your phone for everything can feel a bit overwhelming at first — but we’re really glad to hear it all worked out in the end. If you ever need help with anything along the way, our team’s always here to support you!

5つ星のうち5の評価

Great experience

Great experience. Very nice facility. Clean, dry and well lit. Love the electronic entry. Was pretty quiet when I moved in so no competition for trollies or lift.

2025年6月18日
Swift Storage ロゴ

Swift Storage からの回答

Thanks so much for the great review! We're so glad to hear you had a smooth move-in and enjoyed the clean, dry, and well-lit facility. It’s great that the electronic entry and availability of trolleys and lifts made things even easier. If you ever need anything, we’re just a call away!

5つ星のうち3の評価

Easy to access our storage unit

Easy to access our storage unit. Although it wouldn't let me share with my husband as it wouldn't send him a message through text and there was no other option .

There isn't enough trollies. We have gone there and 1 group is using both trolleys. 2 isn't enough for the whole centre.

2025年6月11日
Swift Storage ロゴ

Swift Storage からの回答

Hi Kimberley,
Thanks for taking the time to share your experience. We're glad to hear access to your storage unit has been easy, but we're sorry to hear about the trouble with sharing access and the limited availability of trolleys.

We really appreciate your feedback — it’s helpful in showing us where we can improve. We’ve passed your comments on to the team to review both the app access options and the need for additional trolleys at the facility.

If there’s anything else we can assist with in the meantime, please don’t hesitate to get in touch. We're here to help!

5つ星のうち5の評価

Great understanding of my needs

Great understanding of my needs. Customer service was able to guide me through the complexities of changing units simply and clearly. The change was due to size restrictions in the original unit. There was no issue with doing the change.

2025年6月11日
Swift Storage ロゴ

Swift Storage からの回答

Thanks so much for your kind review! We're really glad our team was able to clearly guide you through the unit change and help find the right fit for your needs. It's always our goal to make the process as simple and stress-free as possible. If you ever need anything else, we're always here to help!

5つ星のうち5の評価

The app works ok And I have been able…

The app works ok And I have been able to negotiate my way around ok.

2025年6月14日
Swift Storage ロゴ

Swift Storage からの回答

Thanks for your review! We're glad to hear the app has been working well for you and that you've been able to navigate everything smoothly. If you ever run into any issues or need a hand, our team is always here to help!

5つ星のうち5の評価

Leigh went above and beyond helping me…

Leigh went above and beyond helping me getting my belongings into storage which was greatly appreciated

2025年6月9日
Swift Storage ロゴ

Swift Storage からの回答

Hi Ryan,
Thanks so much for your lovely feedback! We're so glad to hear Leigh was able to go above and beyond to help you — we’ll be sure to pass along your kind words. If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

5つ星のうち5の評価

Great location and Price

Great location and price , and so easy to set up, enter and exit.

2025年6月6日
Swift Storage ロゴ

Swift Storage からの回答

Hi Barry,
Thanks so much for the great review! We're glad to hear you found the location and pricing spot on, and that the setup and access were nice and easy. That’s exactly what we aim for — simple, secure storage with no stress. Let us know if you ever need anything!

5つ星のうち5の評価

Easy access and great having trolleys…

Easy access and great having trolleys available

2025年6月5日
Swift Storage ロゴ

Swift Storage からの回答

Hi Owen,
Thanks for the great feedback! We're glad to hear you found access easy and the trolleys helpful — we know how much of a difference they can make on move-in day. If you ever need anything, we're always here to help!

5つ星のうち5の評価

Fast response to phone calls and too…

Fast response to phone calls and too easy to communicate

2025年6月9日
Swift Storage ロゴ

Swift Storage からの回答

Hi Rose,
Thanks so much for the kind words! We're glad to hear our team was quick to respond and easy to communicate with — that's exactly what we aim for. If you ever need anything, we're just a call away!

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