Customer service was great and very helpful when needed. The Bluetooth system was surprisingly pain free to use. The driveway could be a little wider especially when multiple vehicles are accessing th... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Extremely easy to rent a unit , access to unit is made easy with the app, facilities always clean and tidy as well as secure. Having bathroom facilities there is also very handy ! 2nd time I have ren... もっと見る
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Awesome facilities, highly recommend. We used swift to store all our belongings in between the selling and buying of our new home. The process was seamless and easy all thru the app. When wan... もっと見る
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What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... もっと見る
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企業情報
Swift Storage について
当該企業による記述
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
当該企業による記述
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
連絡先
4.6
優良
555件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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Customer service was great and very…
Customer service was great and very helpful when needed. The Bluetooth system was surprisingly pain free to use. The driveway could be a little wider especially when multiple vehicles are accessing their units but everyone was friendly. Could not for the life of me, find the location of the trolley though which would’ve been handy.
2026年9月9日
自発的なレビュー
Swift Storage からの回答
"Thank you for the great feedback, Ashleigh! We're so glad our Customer Care team was helpful and that the Bluetooth access was easy to use. We appreciate your comments on the driveway width and the trolley location, and we'll pass these on to the site team so we can make things easier for customers. Thanks again for taking the time to share this!"
Clean facilities
Clean facilities, easy access. If I ever never storage again I will be back. Thank you
2026年8月26日
自発的なレビュー
Swift Storage からの回答
"Thank you, Blake! We're so glad you found our Rockhampton facility clean and easy to access. We'd love to have you back anytime you need storage again — thanks for the kind words!"
Extremely easy to rent a unit
Extremely easy to rent a unit , access to unit is made easy with the app, facilities always clean and tidy as well as secure. Having bathroom facilities there is also very handy ! 2nd time I have rented a unit for short term use between moves and will definitely use again .
2026年8月24日
自発的なレビュー
Swift Storage からの回答
"Thank you, Tracey! We're so glad renting was easy again this time — from the app access to keeping things clean, secure, and tidy at Yeppoon, plus the handy bathroom facilities. Thanks for coming back to us for your moves, and we'll be here whenever you need us again!"
Lack of cleanliness
Lack of cleanliness, lack of cover. Don't feel comfortable actually storing any of my stuff there due to security issues, pests and how badly the elements affect the units. Not worth the price at all.
Units aren't to size and are a rough estimate
2026年8月14日
Swift Storage からの回答
"Thank you for taking the time to share this feedback. We're sorry to hear your experience didn't meet expectations, and we'd like the chance to address these concerns directly. For context, our sites are fitted with security cameras, caretakers, full perimeter fencing, and Bluetooth access technology on units, so we take security seriously and would welcome the opportunity to look into the specific issues you've raised around cleanliness, pests, and unit sizing. Please reach out to our Customer Care team so we can investigate and make this right."
The workers were always helpful when…
The workers were always helpful when talking to them on the phone.
Very easy to get a unit and to move out.
2026年8月6日
自発的なレビュー
Swift Storage からの回答
Thank you for your wonderful review at Rockhampton Swift Storage! We're so pleased to hear that our team was helpful and friendly over the phone, and that both the move-in and move-out processes were easy and hassle-free. We really appreciate you taking the time to share your experience and hope we can assist you again in the future.
Excellent Storage Experience
I had a fantastic experience using this storage facility for about 9 months while we were between homes. The whole process was incredibly easy, from booking the unit through to ending the rental when I no longer needed it.
The pricing was very reasonable, especially considering how clean and well maintained the facility is. Access was simple thanks to the app, which made getting in and out quick and hassle free.
The units are well ventilated, which gave me confidence storing furniture and household belongings for an extended period. It was also great having trolleys available to borrow and clean toilet facilities on site.
I'd definitely recommend them to anyone looking for secure, convenient and well-managed storage. The entire experience was seamless from start to finish.
2026年8月6日
自発的なレビュー
Swift Storage からの回答
"Thank you for such a detailed and thoughtful review! We're thrilled the app made access quick and hassle-free, and that the facility's cleanliness, ventilation, and amenities like the trolleys and toilets added to a smooth 9-month stay. Reviews like yours mean a lot — thank you for recommending us, and we hope to welcome you back if you ever need storage again."
Quick Easy fast in and out storage in perfect location centre town no traffic jambs
I recently used Swift Storage Hervey Bay and couldn't be happier with the service. The staff were friendly, professional, and very helpful from start to finish. The storage facility was clean, secure, and easy to access, giving me complete peace of mind that my belongings were safe.
The whole process was straightforward, with excellent customer service and great communication throughout. I would highly recommend Swift Storage Hervey Bay to anyone looking for reliable and secure storage solutions.
Thank you to the team for making everything so easy!
2026年8月3日
自発的なレビュー
Swift Storage からの回答
"Thanks so much for the wonderful review! We're so glad the Swift team could make the whole process smooth and stress-free, and that you felt confident your belongings were safe with us. Great communication and friendly service are exactly what we aim for, so this means a lot. Thanks again for recommending us!"
So easy to deal with...................
The location of the storage facility, and the ease of using the app made this a perfect solution for our business storage. Our dealings with the staff online, has also been very easy and response time to queries has been fantastic.
2026年7月31日
自発的なレビュー
Swift Storage からの回答
"Thank you for the great feedback! We're glad the location and app made things easy for your business storage needs, and that our online support and response times hit the mark. We appreciate you taking the time to share this."
Easy access to my storage facility
Easy access to my storage facility. Storage facility was always safe and secure and my belongings were in excellent condition when I moved them into my new property.
2026年7月25日
自発的なレビュー
Swift Storage からの回答
"Thank you for the great review! We're glad you found access easy and that your belongings stayed safe and in excellent condition throughout your stay. Wishing you all the best in your new property!"
Fantastic units very secure and well…
Fantastic units very secure and well maintained
2026年7月27日
自発的なレビュー
Swift Storage からの回答
"Thank you for the kind words! We're glad our Willawong units met the mark on security and upkeep. We appreciate you taking the time to leave a review."
How good is Swift Hope Island
Our first time using storage today and so happy we chose Swift at Hope Island. What a great facility. The whole process is so streamlined and easy. Free use of trolleys is fantastic. Great pricing too.
2026年7月25日
自発的なレビュー
Swift Storage からの回答
"Thank you for the fantastic review! As one of our newest sites, we're thrilled Hope Island could deliver such a streamlined and easy first storage experience — trolleys, pricing and all. Welcome to Swift, and thanks for choosing us!"
it would be great if you had trolleys
2026年7月15日
Swift Storage からの回答
"Thank you for the feedback! We hear you on the trolleys — we're actually in the process of rectifying this at our Butler site, with trolleys set to be available in the next few months. We appreciate you letting us know and hope to have this sorted for you soon."
The ease of use of the app was great
The ease of use of the app was great. Clean unit and well kept area. The whole experience was great. Will definitely use again.
2026年7月18日
自発的なレビュー
Swift Storage からの回答
"Thank you for the 5-star review! We're so glad the app made things easy and that you found our Flagstone unit clean and the area well kept. Looking forward to having you back next time you need storage!"
What a great storage facility!
What a great storage facility!
So easy to use and access, clean facilities and very helpful staff when you need to contact them.
2026年7月13日
自発的なレビュー
Swift Storage からの回答
"What a lovely review — thank you! It's great to hear the facility was easy to access and stayed clean, and that our team was there to help when you needed them. We really appreciate the support."
Awesome facilities
Awesome facilities, highly recommend.
We used swift to store all our belongings in between the selling and buying of our new home.
The process was seamless and easy all thru the app.
When wanting to speak to someone prior to booking their service was excellent.
Highly recommend and would absolutely use again and again.
2026年7月13日
自発的なレビュー
Swift Storage からの回答
Thank you so much for the kind words! We're thrilled our app made the process seamless during such a busy time — moving house is stressful enough without worrying about storage. Glad our team could help answer your questions before booking too. Thanks again for choosing Swift!
Great experience all-round
Great experience all-round - modern, clean facility; overwhelmingly-good customer service; competitively priced. Thank you Swift Storage Team!
2026年7月6日
自発的なレビュー
Swift Storage からの回答
"Thank you for the wonderful review! We're thrilled our Swift team could deliver a modern, clean facility along with great service and competitive pricing at Yeppoon. Thanks so much for the kind words and for choosing Swift Storage!"
Excellent customer service
2026年7月6日
自発的なレビュー
Swift Storage からの回答
"Thank you for the great review! We're so glad our Customer Care team could provide excellent service for your Bundaberg storage experience. We appreciate you taking the time to share this."
I used swift storage at Gympie for a…
I used swift storage at Gympie for a small period and start to finish amazing! Customer service including a home calls was excellent. Highly recommend and it was a smooth process to access the storage unit and close my account.
2026年6月22日
自発的なレビュー
Swift Storage からの回答
"Thank you for the fantastic 5-star review, Tess! We're so glad our Customer Care team provided excellent service throughout, and that both accessing your unit and closing your account at Gympie were smooth from start to finish. We really appreciate the recommendation!"
Good storage unit—clean
Good storage unit—clean, secure, and easy to access. Staff were helpful and the whole process was smooth. Would recommend.
2026年6月15日
自発的なレビュー
Swift Storage からの回答
"Thank you for the great review! We're glad you found our Flagstone unit clean, secure, and easy to access, and that our team made the process smooth. We appreciate the recommendation!"
Good price great security easy access…
Good price great security easy access in and out very pleased with the service
2026年6月13日
自発的なレビュー
Swift Storage からの回答
"Thank you for the great review! We're so glad you're happy with the pricing, security, and easy access at our Burpengary site. We appreciate the feedback!"
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