Amazingly convenient for a very unplanned and last minute storage required. Prices are affordable and the App for access is easy and straight forward making a stressful time a bit easier.
企業が回答しました
所在地
所在地を変更Hume Drive 8, 4304 Bundamba, Queensland, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great locations. Easy access via app so no padlocks needed. Secure. And the pricing is very competitive! Staff are a pleasure to deal with.
企業が回答しました
Safe storage, clean and new, I can trust my things are kept clean and safe as where I kept it. Payments are made same time every month so there's no confusion. And I have Privacy when I get to come an... もっと見る
企業が回答しました
I must say your customer service is excellent . Very prompt and professional service . I can recommend you to anyone who is looking for storage solutions . Thank you swift storage.
企業が回答しました
企業情報
Swift Storage - Bundamba について
当該企業による記述
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
当該企業による記述
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
連絡先
Hume Drive 8, 4304, Bundamba, Queensland, オーストラリア
4.3
優良
26件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Swift Storage - Bundamba からの回答
Hi Les,
Thanks so much for your kind words! We're glad to hear entry and exit were nice and easy — that’s exactly what we aim for. If you ever need anything in the future, we’re always here to help!
— The Swift Storage Team
Swift Storage - Bundamba からの回答
Hi Jay,
Thanks so much for the great feedback! We're thrilled to hear our customer support hit the mark. If you ever need anything, we’re always here to help!
Great locations
Great locations. Easy access via app so no padlocks needed. Secure. And the pricing is very competitive! Staff are a pleasure to deal with.
2025年5月16日
Swift Storage - Bundamba からの回答
Hi Michael,
Thanks so much for the kind words! We're thrilled to hear you're enjoying the convenience of app access, our competitive pricing, and secure facilities. Our team always aims to make things as smooth and stress-free as possible, so it’s great to hear that’s been your experience. If you ever need anything, we’re always here to help!
The Swift Storage Team.
Easy to access competitive price and…
Easy to access competitive price and company is easy to contact it all worked well
2025年4月23日
自発的なレビュー
Swift Storage - Bundamba からの回答
Thank you, Chris and Beverley, for the five-star review! We’re delighted to hear that you found Swift Storage - Bundamba easy to access, competitively priced, and easy to communicate with. We strive to ensure everything works well for our customers, providing a seamless and satisfying storage experience. Your feedback is greatly appreciated. Thanks for choosing Swift Storage and for sharing your positive experience!
Awesome customer service and excellent…
Awesome customer service and excellent service overall thanks swift storage
2025年4月12日
自発的なレビュー
Swift Storage - Bundamba からの回答
Thank you for the wonderful review, Chrissy Anne! We’re delighted to hear that you experienced awesome customer service and found our overall service excellent at Swift Storage - Bundamba. We strive to provide the best possible experience for our customers, and your feedback is a fantastic affirmation of our efforts. Thanks for choosing Swift Storage and for taking the time to share your positive experience!
incorrect App status reports
There is no urgency or understanding of my many customer complaints about the incorrect reporting of the status of my unit on the app. It has happened several times, I get lame excuses and nothing to resolve this issue.
2025年2月26日
Swift Storage - Bundamba からの回答
Thank you for sharing your concerns about the app status reports for your unit. We recognize the frustration caused by the repeated issues you’ve encountered, and we appreciate your patience as we continue to investigate this matter thoroughly.
Your situation is indeed unique, and we are treating it with the seriousness it deserves. We are currently investigating the discrepancies in the status reports to ensure this does not occur in the future. In the meantime, we’re glad to hear that you are considering changing units as suggested. This will allow us to block off your current unit and conduct a more detailed investigation without the complication of ongoing use.
We are committed to resolving this issue and providing you with the reliable service you expect from us. Thank you for your ongoing communication and for allowing us the opportunity to make things right.
Super easy and quick to book 🙏😊
Super easy and quick to book and easy to download the app and use it that way. Plus you can share your access if your not able to go and drop stuff off there.
2025年2月19日
Swift Storage - Bundamba からの回答
Thank you for the fantastic review, Chelsie! We’re thrilled to hear that you found the booking process at Swift Storage - Bundamba super easy and quick, and that our app made the experience even smoother. The ability to share access is a feature we’re proud of, as it adds convenience for our customers. We appreciate you choosing Swift Storage and sharing your positive experience. We look forward to continuing to serve you!
Good security but expensive.
Communication is good but prices are expensive & the increases are massive!
2024年4月19日
Swift Storage - Bundamba からの回答
Thank you for your feedback, Peta. We’re glad to hear you’re happy with our communication, but we’re sorry to hear your concerns about pricing. At Swift Storage, we aim to provide competitive rates while ensuring the quality and security of our facilities.
If you’d like to discuss your account or explore options, please feel free to reach out to our team—we’re here to help.
I must say your customer service is…
I must say your customer service is excellent . Very prompt and professional service . I can recommend you to anyone who is looking for storage solutions . Thank you swift storage.
2024年10月20日
Swift Storage - Bundamba からの回答
Thank you so much for your wonderful feedback, Christine! We’re thrilled to hear that our customer service impressed you. It means a lot to us that you would recommend Swift Storage to others.
Easy to access and use
Quick to book and high tech to use. Easy to follow instructions. Great job, keep up the good work and Thank you 🙏
2024年9月5日
自発的なレビュー
Swift Storage - Bundamba からの回答
Thank you for the wonderful review, Filomena! We’re delighted to hear that you found the booking process quick and our technology easy to use at Swift Storage - Bundamba. We aim to provide an efficient and user-friendly experience, and it’s great to know we’re achieving that. Your encouragement means a lot to us. Thanks for choosing Swift Storage and for your kind words!
Swift Storage - Bundamba からの回答
Thank you for the fantastic review, Kyle! We’re thrilled to hear that you’ve consistently experienced good service at Swift Storage - Bundamba. Our team is dedicated to looking after every customer’s needs, and it’s great to know we’ve succeeded with you. Thanks for choosing us and for your continued trust!
My stuff secured
Great place too store your stuff too get it out the way why you building a house
2024年6月3日
Swift Storage - Bundamba からの回答
Thank you, Thomas, for the five-star review! We’re glad to hear that you found our storage solutions helpful while building your house. We strive to provide a convenient and secure place for your belongings during such important times. Thanks for choosing Swift Storage - Bundamba!
Easy booking process
Easy booking process, followed up with access to personal help, if required.
2024年4月29日
Swift Storage - Bundamba からの回答
Thanks for the awesome review, Owen! We're glad to hear that our booking process was easy for you, and we're always here to provide personal help whenever you need it. Happy storing!
Terrible customer service
Terrible customer service - the locks on the sheds sometimes work and sometimes don’t lock when you push them through. I received rude messages telling me to lock my shed, perhaps investing time in making sure the sheds lock first time rather than speaking to customers like they are children.
Then the price went up a couple months into it, when I signed up I said I would need two more sheds. I signed them up with a competitor after that experience and have recently requested two more from that supplier.
One comes up this month and I will be emptying one of the sheds at Bundamba the other comes up in in a couple months at which point I will relocate the final shed I have as Bundamba.
I pay $230 a month for 20ft of space there, in a secure 24/7 complex now, I have x2 and I will soon have x4 of these - this works out almost almost half the price of Bundamba and their customer service has been wonderful.
I would have paid Bundamba rates if it wasn’t for the rude woman on the sms.
I’m a sticky customer, I don’t like to change service providers, but the obnoxious tone the customer service person used was gross.
I look forward to leaving your service and won’t be using it again.
2024年4月4日
Swift Storage - Bundamba からの回答
Hi there,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience, as it's certainly not the standard we aim to uphold. We apologise for the issues with the locks and any communication that felt disrespectful. That's not how we want any customer to feel.
We're addressing the lock issue to ensure they function reliably and reviewing our customer communication protocols to better serve our community.
Regarding the pricing, we strive to be transparent about any changes and regret any misunderstanding. We understand and respect your decision, though we're saddened to see you go.
If there's anything we can do to assist during your transition or if you’d like to discuss this further, please don't hesitate to reach out directly.
Best regards,
Louise at Swift Storage
Swift Storage - Bundamba からの回答
Thank you, Ahorangi, for acknowledging our customer service over the phone! We strive to provide excellent assistance to all our customers.
Rude office ladies…
When you ring to speak they are rude and not helpful they always want to quickly hang up.
2024年3月2日
Swift Storage - Bundamba からの回答
We apologise for the negative experience you encountered. Providing excellent service is our priority, and we regret falling short in your case. We'll address this internally to ensure better interactions moving forward. If you have further concerns, please reach out to us directly. Thank you for your feedback.
Amazingly convenient for a very…
Amazingly convenient for a very unplanned and last minute storage required. Prices are affordable and the App for access is easy and straight forward making a stressful time a bit easier.
2024年1月13日
Swift Storage - Bundamba からの回答
Thanks, Shay! 🌟 We're delighted to hear that Swift Storage was amazingly convenient for your last-minute storage needs. Affordable prices and an easy-to-use app add ease to stressful times.
Easy to deal with and
Easy to deal with and begin process,
well communicated
SMS on time as promised.
Accessed with no issue
Clean and tidy Units
2024年1月12日
Swift Storage - Bundamba からの回答
Thank you, Steve, for your fantastic feedback! We're delighted to hear that our process was easy for you, and the communication met your expectations. Our team strives to ensure timely and accurate SMS updates, providing a seamless experience. It's great to know that accessing your unit was trouble-free, and you found everything clean and tidy. If you ever have more feedback or need assistance, please feel free to reach out.
Swift Storage - Bundamba からの回答
Thanks, Ann, for the stellar 5 stars! 🌟 We're thrilled you found our booking and electronic service reliable.
Easy to use app and instructions
2023年12月6日
Swift Storage - Bundamba からの回答
Thanks, Angeline, for the 5-star review! 🌟 We're thrilled you find our app easy to use, and the instructions straightforward.
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