We had a good experience with Swinton Pet insurance. I’ve only given 4 stars as when I first filled in the online claim form this didn’t process properly and my claim wasn’t registered. But after call... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very easy to use website, clear information provided and clear and convenient instructions after set-up of new policy. So far so good but it's the first time I've taken a policy out with Swinton ins... もっと見る
企業が回答しました
After a few months of stress with my cat who'd gone into heart failure and lots of appointments and scans. I was given a £3000 bill. Luckily enough I had Swinton pet insurance. I was worried about the... もっと見る
企業が回答しました
Warning!!! Do not use these to insure you Pet, claiming money back is a nightmare, they have all information including invoice and after nearly 2 weeks of having them, Swindon sent me an email saying... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Offers wide range of insurance products. Includes branch locator, addresses, and company profile.
連絡先
3.9
ほぼ満足
228件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The online experience was seamless.
2023年7月26日
Swinton からの回答
Hi Miss Duff,
Thank you for taking the time to leave a review. We are so pleased you had a seamless online experience.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance.
Kind regards,
Michelle @ The Social Media Team
Ease of use and straight forward…
Ease of use and straight forward questions. Would have liked a discount as I already have swinton car insurance
2023年7月23日
Swinton からの回答
Hi Mrs Fitzsimons,
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
shop around
It pays to shop around as price to renew current policy was £99.00 more expensive then quote from swinton!!
2023年7月20日
Swinton からの回答
Hi Adrian,
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
Swinton からの回答
Good Morning
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Kind regards,
Glen @ The Social Media Team Swinton
It was easy to sign up
It was easy to sign up, but my policy hasn't started yet so can't comment further
2023年7月3日
Swinton からの回答
Hi J.Lagden,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Michelle @ The Social Media Team
Ease of use and vfm.
2023年7月11日
Swinton からの回答
Hi Angela,
Thank you for taking the time to leave a review. We are so pleased you found us easy to deal with.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind regards,
Michelle @ The Social Media Team
Excellent customer service
2023年7月10日
Swinton からの回答
Hi Susan,
Thanks for the 5* review. We are so pleased you took the time to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
great service
It's really great to be able to speak to a human on the other end of the phone. They were extremely knowledgeable of the product and very helpful.
2023年7月2日
Swinton からの回答
Hi Linda,
Thank you for the review.
We are so pleased you found our agents helpful and knowledgeable!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Easy to purchase and great prices.
2023年6月29日
Swinton からの回答
Hi,
Thank you for the review.
We are so pleased you found our policy competitive!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Product is just right for my needs.
2023年6月26日
Swinton からの回答
Hi Matthew,
Thank you for the review.
We are so pleased you found our policy to suit your needs!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Competitively priced comprehensive Insurance cover
We purchased our Pet insurance through a comparison site and the process was quick and simple to navigate. The insurance offered by Swinton was comprehensive and yhe price extremely competitive
2023年6月26日
Swinton からの回答
Hi Chris,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Very easy process to get insurance…
Very easy process to get pet insurance hopefully I never need to use it! :)
2023年6月23日
Swinton からの回答
Hi Paul,
Thank you for the review.
We are so pleased you found our policy to suit your needs!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Efficient and clear instructions follow up
Efficient clear instruct tions service and follow up
2023年6月22日
Swinton からの回答
Hi Jane,
Thank you for the review.
We are so pleased you found our policy hassle free!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Excellent service
2023年6月13日
Swinton からの回答
Hi Julie,
Thank you for the review.
We are so pleased you found our service excellent!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Swinton からの回答
Hi Raymond,
Thank you for the review.
We are so pleased you found our policy to suit your needs!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
My mistake....sorry.
I mistakenly pressed the wrong button online when I was applying
For the pet insurance and instead of paying in full,I had chosen to pay monthly,when I realised my mistake I phoned the customer service number.and within a few moments Swinton cancelled my direct debit and accepted my annual payment
2023年6月12日
Swinton からの回答
Hi Andrew,
Thank you for the review.
We are so pleased we could help you get this resolved!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Swinton からの回答
Good Afternoon Hazel,
Thank You for taking the time to lave your review. We are really pleased you found the process easy.
Kind Regards
Nicola @The Social Media Team
Still waiting for the paperwork to arrive.
Telephone conversation was excellent. I have insured Harry with you. But I am yet to receive the paperwork as requested. The "14 day" option is closing fast!!!!
2023年5月22日
Swinton からの回答
Hi Paula,
Thank you for taking the time to leave us a review. We're sorry to hear that you have not yet received your policy documents.
We would like to be able to help you further with this matter. If you would like to discuss this further with us please feel free to start a Live Chat with one of our friendly team and they will be more than happy to help you with this.
Kind regards
Carly @ The Social Media Team
Very easy to use plus great price
2023年5月25日
Swinton からの回答
Hi Sandra,
Thank you for the review.
We are so pleased you found it all hassle free.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Swinton からの回答
Hi Karen B,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
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